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Winter Hooded Sweat Jacket for Women L / wrong product and worst quality

1 Bangalore, India

I have ordered the product: "Winter Hooded Sweat Jacket for Women L" from Rediff Shopping website (http://shopping.rediff.com/shopping/index.html).Order no: [protected]
Rediff delivered me wrong product and bad quality one and it is smelling very bad. I requested them take back the product and refund me the money. But they replied saying that I have to send it to seller.
vey bad attitude towards customers. I bought it from Rediff and it is their responsibility to fix the issue. How do I know who is the seller? what is his contact number? how to send the product back to him? When they delivered the wrong product to customer, it is their responsibility to pick it from the delivered place and refund the money. Rediff Harassing customers by shifting the problem to seller and customer has no direct contact with seller. Please look into this issue (wrong product image is attached)

Winter Hooded Sweat Jacket for Women L

Na
Dec 27, 2014

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