The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Windstream / porting of number

1 PA, United States Review updated:

I am in the process of transferring my number from Windstream to Vonage. Windstream bought out D&E in November. I received the only communication from them regarding the cancellation of the VoIP service. Apparently they sent out letters in December. The only letter I received was in November telling me they bought out D&E. I called and signed up with Vonage on [protected] and am still waiting for my phone number to be transferred. The last 2 rejects were for an address mis-match. I have twice verified the address with BOTH companies via a conference call. I'm still waiting. Windstream says it's Vonage, well the 3rd party doing the transfer, with the issue.

Sort by: UpDate | Rating

Comments

  • Wi
      5th of Mar, 2010
    0 Votes

    We are sorry to hear of your recent Windstream experience. Please contact our Complaint Resolution Team at 877-316-4077 Monday - Friday 8:00am-5:00pm EST. You may also email us at icanhelp@windstream.com

Post your comment