Many companies close or file for bankruptcy due to changing economic times and some re-emerge as new organizations due to consolidations or mergers. The Polybau brand is owned by Prima Productcs Inc and has been sold in California for many years. Its 100, 000 sq. ft factory in Tracy, CA had a rated production capacity of 9, 000 windows per month and sold through dealers and marketing companies as Allbrand Windows, Allbrand Windows & Fashions, Window Broker and recently, Worldwide Windows. However, the manufacturing facility for Polybau has been taken over by A-Tech Industries, Inc. (see www.atechindustries.com). Since the Polybau brand is owned by Prima Products, A-Tech Industries use other codes for its windows as S-400 flat frame with 3 1/4" thick uPVC or unplasticized polyvinyl chloride from Rehau of Germany with steel reinforced sash and 8-sloping chambers, S-500 with loe-e3, argon gas and thicker glass, etc. A-Tech Industries also carries sunrooms.
All previous Polybau orders are now being serviced by A-Tech Industries. These companies are run by good, hard working, well educated businessmen. One of the Managing Partners of A-Tech Industries used to be the CEO of Penny Saver and brings a lot of advertising experience to the group.
Allbrand Windows, Window Broker and Allbrand Windows & Fashions may have closed there doors for now but not one of their customers have failed to receive their windows. Check with Better Business Bureau for complaints and their final resolution. Worldwide Windows has nothing to do with these other marketing companies and should not be misconstrued as being one and the same. Employees who may have worked with the above companies and have nothing else to accomplish have the right to vent their emotions. So do customers who are disgruntled or have valid remarks to say. It would also be nice to know when customers got their windows and were very pleased with their orders. Sad to say, good things are never mentioned by customers and do not make good news. Somehow we live in an environment where bad news and snide comments are more exciting to read. The challenge is in knowing the false, fraudulent and forced defamation comments that are fodder for the lawyers. So, if you are missing a window (s), ask for a refund or cancell your credit card payment or else file a case with the small claims court
Customers must be aware that two warranties are being provided for windows. The first warranty is a material warranty provided by the manufacturer which covers the product frames for cracking, peeling, flaking, fading, discoloration, corrossion and internal condensation for 10-20 years depending on each manufacturer. The second warranty is a labor warranty that covers installation and service issues within one year for minor leaks. Screens and screen frames are service maintenance issues that can be handled by your handyman or home owners themselves using a roller (about $ 2-5 from Walmart or Home Depot) to re-attach the rubber string that holds the screen in the groove. Screens will vary in price per yard or per foot depending for aluminum screens or fiberglass (gray, charcoal or biege color).
Broken window energy efficient double pane glass can be re-ordered from the manufacturers or local window glass providers. For more information on which windows to choose, refer to www.nfrc.org ( National Fenestration and Rating Council) for energy efficient windows or www.energystar.gov for Federal tax rebate guidelines (about 30% rebate on materials for windows). To qualify for your window rebate talk to your tax accountant how to claim the rebate and check for window companies in your locality approved for the rebate program. Window companies must show that they produce energy efficient windows with u-value of 0.30 or lower and solar heat gain coefficient (SGHC) of 0.30 or lower. Adding argon gas (an inert colorless and odorless gas placed in between the double glass panes) can bring down the u-value and SHGC values for the window. However, argon gas can dissipate overtime. Customer must ask their chosen window company whether they replenish or reload argon gas after 5-10 years.
Remove the stickers from the windows as they are being installed and keep these as proof of having installed energy efficient windows. If you lose your window stickers, ask the the manufacturer for a job confirmation sheet that show.
Warranties have their limits and so do us people with limited life spans. Even marriages have no guarantees for success, so do companies.