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CB Grocery Stores and Market WinCo Foods 110 E Myrtle St., Boise, ID, 83702, US
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WinCo Foods
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WinCo Foods company logo

WinCo Foods

110 E Myrtle St., Boise, ID, 83702, US
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12:00 am - 12:00 am
Tue
12:00 am - 12:00 am
Wed
12:00 am - 12:00 am
Thu
12:00 am - 12:00 am
Fri
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Sat
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4:53 pm EDT

WinCo Foods - customer service

I've been a customer of the store #0001 for many years since I left the army In 2004 everything was fine at first. But now it seems Whenever I enter the store I'm being looked at suspiciously from the managers, they look at me as if I'm a criminal about to steal something, the managers casually happen to be at the area where the bread is keeping their eye on me, and following me around the store. I have never been in trouble with the law, I'm even a volunteer for the police department, not to mention I'm a veteran of the United States Army (honorably discharged) a so what do they have against me? I've never done anything wrong and they don't have a right to treat me that way. I even helped them catch a shop lifter once. She was sticking food in her bag and I let them know right away. So instead of appreciating that. I get treated like I did something wrong. I've reported to the general manager before and nothing was ever done about it. It is insulting to be treated this way for no reason.

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5:35 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

WinCo Foods - horrible service

I have been shopping at Winco for a couple of months since I moved here to Boise but I won't be no longer because of the jaw-dropping bad customer service. There have been several instances, so many that I get sick to my stomach just thinking about walking into that store. With the economy being so bad I am trying to save some money buying my groceries cheaper but Winco's low prices shouldn't come with bad service.

The other morning I went to Winco and purchased one item. By the way, Winco has no express lines so no matter what I have I have to wait in line for 10 to 15 minutes. I recently discovered I could check out at the customer service counter as long as I didn't have anything that needed to be weighed. So I took my juice up to the counter and stood behind a lady purchasing a money order. As she was leaving a Winco employee jumped in front of me and placed a bottle of water on the counter and acted like I didn't even exsist! After she paid I told the lady at the customer service counter "I can't believe that just happened." She didn't know what I was talking about so I explained it to her. She didn't even apologize, she stated she didn't see me!

I told her this is why I don't like shopping her. You guys have horrible customer service. She then told me to have a nice day in a very rude demeaning tone.

A few weeks ago I bought a bagel and some yogurt and since I couldn't find any plastic knives I asked the deli if they could cut my bagel and she acted as if I asked the world from her. She sighed and grabbed my bagel and was extremely rude. When I asked her if the deli had any plastic spoons for my yogurt she told me no in a very rude manner. I asked if she could look for me or ask someone and she rudely stated the entire store had no spoons. When I told the store manager he basicly acted as if I was lying saying she is always polite!

I have too many complaints about this store to list here but these are the biggest ones. And it makes no sense that a major grocery store has no express line. The low prices are not worth the lousey service. I am taking my business elsewhere from now on.

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Marty Cable
, US
Aug 22, 2023 10:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What is the eggs department , has dry eggs ,and egg shell at the bottom of refrigerator. Is that not a food bacteria problem? Should I call the health department?

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gene deangelis
BAKERSFIELD, US
May 20, 2023 6:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

05/08/23 5:00 am. usually I shop at WinCo food early morning best for my

time.Found at the store fiu motorized cart with signs "FULL" not true i made

about two island and stopped. I AM ANDICAPT,wolk bach to oder cart, same

as the first car.Make it short very bad experience.change my shopping place.

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Amanda renee Stewart
, US
Oct 12, 2022 3:39 pm EDT

Twice now loss prevention has come to me and told me I had been there too long and had to leave I literally went inside used their restroom bought food came out to my car made a sandwich and they were already at my vehicle three of them rude as ever as if I did something wrong it was very uncalled for

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Kyle Stanley Miller
, US
May 03, 2020 9:44 am EDT

I was 86 for life for testing a piece of fruit I was told to leave the store immediately and never come back because I did not pay for the fruit before I tested it this Justin manager was extremely rude and and demeaning towards me and I was thoroughly humiliated and embarrassed by the whole ordeal

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Chip Greet
, US
Jun 27, 2019 3:41 am EDT

Simply lemonade light
Simply orange light. With stevia.
Also why sale stevia extract that contains other artificial sweeteners it's the whole reason stevia is sot after because it doesn't have those chemicals in it all three of the brands you have are not pure extracts there mixed with artificial sweeteners, bogus.

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BJ4D
, US
Nov 04, 2018 8:12 am EST

No problems, people shouldn't talk crap about them, just don't shop there again, if there that bad they'll probably be out of business before too long, I personally like winco, great place to shop ! Good prices decent enough selection, and most are open 24 hours, plus there not gazillion Aires like wal Mart !

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Pinong
, US
Sep 18, 2018 1:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The Cashier and Manager at Winco in Longview, WA are stereotyped and rude. We brought business to them we've been shopping at Winco for 5 years but the other night we got treated like a piece of [censored] trash..

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Pati Price
, US
Sep 05, 2018 12:43 pm EDT

Upon opening meat found brown meat hidden under read meat.
Store just opened 6 days ago & I've never had this issue before at one of the other stores.

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Anastasiatipton
, US
Aug 20, 2018 7:31 am EDT

Bought some ice cream tonight and came home and it the middle of the ice cream was soft the rest was frozen solid and it was frezzer burnt I did buy two things of ice cream but only the vinalle was like this. was going to go back but live to far so I am getting on here to see if it can be resolved some how .

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Pinong
, US
Sep 01, 2017 11:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The Cashier and Manager are stereotyped and rude. They treated us like a trash.

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