SUBMIT A COMPLAINT

Wimpy Soneike In Kuilsriver In Western Cape / staff and manager

South Africa

My wife and I had the most terrible experience at the above mentioned Wimpy branch this afternoon. We entered the restaurant and was not even escorted to our table. A waitress by the name of Phumi came to our table with a long face. My wife asked her if she is tired because she approached us with a long face and did not even smile or answer her. She turned around and asked her colleague to assist us. I went to the front and complaint to the Manager about her attitude. The Manager just said that she is a problem and that they received numerous complaints about her. So I asked her what are they doing about it, but she just shrugged her shoulders. This is most pathetic service ever. My wife and I left the restaurant to go to another. Please can someone do something about this, because if you don't, you will be out of business sooner than you think.
Kind regards

St
Dec 06, 2017

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