Menu

The good, the bad, and the ugly - discover what customers are saying about Williamsburg Plantation

Welcome to our customer reviews and complaints page for Williamsburg Plantation. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Williamsburg Plantation.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Williamsburg Plantation's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Williamsburg Plantation, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Williamsburg Plantation. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
A
11:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Williamsburg Plantation faulse information

We just lost $220 with this vacation package for time share visit. We were told that we could cancel our package at any time if we felt we could not go. The person who told us that left the company and everyone else says that's not possible. We were told that we were getting a hotel suite (1 bedroom + living area), which was important for us, with two small children to put to bed at 7:30PM. When we were ready to reserve, we were told that our certificate was good for a standar hotel room, not a suite. Of course, the person who took our money inthe first place for the suite is no longer around either!
After many calls to find someone who would hear our complaint, we were told that we could upgrade our certificate for $30 a night to get a suite. Forget it! Another $90 after $220 already spent for nothing?
These people will say whatever to get you to buy their package, and then you won't get it. Unbelievable. How do they get people to buy time share if they treat us that way?

Read full review of Williamsburg Plantation and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Alex Fernandez
Vienna, US
Dec 24, 2014 1:19 pm EST

Williamsburg Plantation misleads, deceives and defrauds. They lied about renting one of the two units in order to pay the annual maintenance fees. They lied about reselling the two units at double the price at least as a perfect investment. The person who sold the time-share does not exist anymore in order to do a complaint or resolve the issue. It is a nightmare.

ComplaintsBoard
L
5:07 pm EDT

Williamsburg Plantation Rude staff!

Sunday 4/6/08.

The paperwork and verbal agreement was for my husband and I to attend a 90 minute presentation of Williamsburg Plantation. We are accustomed to attending timeshare presentation and allowed 2 hours for the appointment. However we were held there from 10:30 am t0 2:00 pm (3.5 hours). Another couple with a 2 year old child, who traveled from Maryland, came to their presentation the same time as we did, but was held until 3:00 pm (4.5 hours). This is completely uncalled for.

The salesman was nice, but his boss was rude and insulted our intelligence, especially when we said we were not interested in buying there. Then upon checking out the other staff was nice while asking us some questions about our experience, but he refused to write down our negative feedback. The lady who was going to check us out and provide the certificates that we were promised for attending the timeshare presentation was curt and rude to us. She kept shoving a paper at us to provide them with some referrals. When we told her that we would not refer people to their resort she became even more rude asking why we came to the presentation in the first place. We told her we were interested in seeing the resort, but instead of keeping us for 90 minutes to 2 hours, we were held up for 3.5 hours and we felt a lot of our time was wasted, so we would like for her to get on with processing us out, so we could leave. She seemed to become angry and stated harshly that "I know you only came to get these certificates".

Later at a nearby restaurant, we saw the other couple with the 2 year old child who were from Maryland. We asked them about their experience today. They shared that they also felt like the staff upon check out was rude to them. They also did not buy. And the sales people held them for 4.5 hours, which was uncalled for and ridiculous. They were very hungry by the time they got to the restaurant at 3:00 pm and then they had a 3.5 hour drive back to Maryland.

I am not sure if anything can be done about this complaint or not, but if a timeshare states verbally and in writing that their presentation is 90 minutes, then they should be held accountable for the extra time they impose on others. My time is very valuable and so is my husband's time. I am sure most people have the same sentiment.

Sincerely,
Lisa Cary
Richmond, VA.

Read full review of Williamsburg Plantation and 3 comments
Hide full review
3 comments
Add a comment
S
S
SC@M
Durham, US
Mar 01, 2010 6:02 pm EST

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

F
F
FirstTimer
,
Aug 09, 2008 2:57 pm EDT

We went to a sales presentation by Wyndham a few days ago. This was the first one we ever attended. Started with a "motivational" speaker who got the crowd laughing, then saw a movie about all the membership perks. Then we were taken on a tour or the property, which was very nice... all along the way we were accompanied by one sales person. She started off by telling us that they didn't feel they needed to pressure anyone, the program they offered would sell itself. Well, this was completely untrue. We were supposed to be there for only 2 hours, but were actually there for 3 and 3/4 hours, and had to repeatedly say no to 3 different people before we were released. Btw, it was an extremely hot day and we were not offered any food or cold drinks, however hot coffee was plentiful and there was an empty basket that earlier in the day held snack sized bags of chips. Our 3 night stay was in a Comfort Inn, which was not up to our standards - room was marginally acceptable, but decor was very dated, no refrigerator, no closet - no lobby computer for the guests to use - continental breakfast was cramped, dirty, and very poorly operated, and we had to walk half way around the outside of the building to get to it - the outdoor pool was nice, the indoor pool was horrible. We had to pay $200 in advance to get the room and we were promised to get our cash back after sitting through the presentation, but the check-out guy only offered us a hotel voucher - we had to ask for our cash back, which he then gave us (but I think trick a lot of people and keep their money). What a racket - I think these people really prey upon folks who probably can't afford to purchase homes.

Y
Y
you dont need it
,
Jul 07, 2008 11:40 pm EDT

My wife and I were at the timeshare sales meeting, everyone was pleasant, I've been to sales meetings before, they took 3 to 4 hours, didnt expect this to be any differnet. When it came down to the buying time, I told them there was no way I could afford it. Downpayment, no problem, monthly payment, didnt have it. When they signed the paperwork and took us back to get our certificatates I told my wife they will make one final offer. They did, and again I told them I could not afford it, but thank you for proving to me and my wife that we needed vacations. They thanked us for our time, gave us our certificates and visa card and showed us the back door. Just that easy. I did not find anyone rude...

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.