Wickes Furniture - Algonquin, IL / The most uncaring company I've ever dealt with
1500 S Randall Rd
Algonquin, IL 60102
Unbelievable i purchased a couch and love seat 3 weeks ago from wicks furniture in algonquin, il. I was told the pieces were on back order and i could expect delivery on 10/05/07, on 10/04/07 at 3 pm the dispatch office calls me and says your furniture will be delivered between the hours of 10 am and 2 pm, at 7 pm they call me and tell me that the furniture i purchased was discontinued and i was not going to get it, all fine and good except for the fact that we had a big party on the 5 th (delivery date) all our old furniture had been discarded, so i call wicks and explained the situation i was in and all they could say is we are sorry sir and we can give you a 50 gift card from our store, and come into the store and pick out new furniture and we will deliver it when we can, so i guess my guests tonite are going to be sitting on the floor thanks to wicks and the way they handle problems like this i assure you i will sit on a tree stump before i ever purchase furniture from wicks furniture again and as of 230pm on 10/05/07 the problem has yet to be resolved go figure... So all my guest coming over tonite bring a folding chair and then send wicks a thank you card as i am going to.
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