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Wickes / Terrible experience

1 United States
Contact information:

I purchased a Wickes combination couch and queen bed with two recliners in July 2007. We had a water heater leak and flooring and carpet had to be replaced so couch/bed was not delivered until September 15, 2007. I am still paying Citifinancial for this mess. All the bolts fell out of the bed and I had hip surgery and wanted the recliner. It takes a muscle man to get the recliner out and then someone has to push it back into place because I can't do it... I have tried to contact the number [protected] X 104 Wickes gave me to get the bed repaired by Simmons to no avail... all you get is an answering machine. I want to stop paying for this piece of crap but of course it will ruin my credit... I wish someone out there could help me.

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