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WhyNotLeaseIt

WhyNotLeaseIt review: they rip off people 104

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2:36 pm EST
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It's just a reap off, customer service has very bad attitude, you end up paying more than triple the value of the item you lease. I did it once and when i tried to buy out the furniture it was as if i was just going to the store and i had to pay almost full price (I had already made all my payments) i end it up paying $1000 for a $500 piece of furniture. Never again! Beware of why not lease it!

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104 comments
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Hazel Medina
, US
Apr 22, 2016 1:34 am EDT

do not do not i repeat do not lease or buy anything from any store associated with tempoe im so upset i didnt read review before i sign a contract. the store associate fail to inform me that a 500 bunk-bed who actually cost 1227$.rip off dont get ripped

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Oumar K
, US
Apr 09, 2016 7:02 am EDT

I leased to own a washer and dryer set at an appliance smart store in Columbus, OH. In the store it was advertised $ 900.
This company ended up charging me $ 2500 for $900 product. This is the worse company I've ever dealt with.

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Hwebb
, US
Apr 02, 2016 8:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We used this to buy a `$1000.00 refrigerator. We paid on it for months, I was under the assumption that out 'lease" was over in February. Once February hit and they still charged my account I called to see what was going on. They informed me that If I had called them after 5 months they would of then started taking out the 3 lump sums and the refrigerator would of then been paid off and was ours. The CS lady was very nice, and also said they are having major issues with the sales reps at the stores explaining this to people the correct way. BUT if I would of read the contract in full I would of known about all this myself. Also when I did try to find out more info the website was always down and only showed minimal information. The rep said they also had issue with that as well. In the end it would not of been such a horrible experience is I would of read the contact I guess, although I had no contract to read after we made the purchase except a receipt that was so faded no one could read the bottom portion. Lesson learned.

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Margaret Solomon
, US
Mar 11, 2016 4:05 pm EST

Never Again in North Carolina!
I purchased a futon and some ottomans at K-Mart that cost about $305.00. I looked at my lease today and released I have paid $381.00. If I continue to pay the lease off I will have paid $915.00, THAT IS OUTRAGEOUS! I called Why Not Lease It and they said to pay the lease off I had to pay ANOTHER $161.00, making the payoff $542.00. IT IS A COMPLETE RIP OFF! I called my bank and for a fee they stopped payment on all future payments from coming out of my account. I will NEVER DO BUSINESS WITH THIS COMPANY AGAIN! THEY ARE VERY DISHONEST! I hope K-mart realizes this and quits using them!

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Depths of Sorrow
, US
Feb 19, 2016 10:11 pm EST

Big Scam! will never do buiness with Kmart, or Sears again. I am still paying on a table, and freezer that was purchased November of 2015. With a $100.00 Down. I made all my payments on time. And this s**t company is still saying I owe money. F**c them

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lilmomo3
, US
Feb 19, 2016 7:42 am EST

DO NOT USE this company if you value your hard earned money! They are much, much worse than Rent a Center. They steal your money and charge 4x the normal amount. Absolutely worst company I've ever been financed through. I will never, never, never use this company again and will steer all family & friends away from them!

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Carl Johnson
, US
Feb 05, 2016 6:18 pm EST

This lease was awful! I feel like was robbed!

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allislh
, US
Feb 04, 2016 12:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Borrower beware. Unfortunately, if you don't read the fine print (if you can find it), you will pay much more than you'd ever imagine for what you bought initially. In my case, I bought a $150 bike for my daughter and few small appliances ($205 total) and thought wow, I can pay $19.91 payments for 5 or so months and have it paid off. Great deal right?! Wrong. It turns out that you are "leasing" it and after you pay the lease payments you have to buy out your lease. Here is where they get you. They use a formula to determine the present value of what you have. In my case the total cost of the leased items was around $205. I paid nine payments of $19.91 ( $179.19 total) and then had to buy the lease out for $170.05. So it cost me $144 more than if I had just bought the items outright at the store. Never again will I fall for it. But it only gets better...per their terms, if you don't call them to buy it out or return the items, they can charge you up to 36 lease installments and you still have to buy it out. If it sounds to good to be true...

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Emdavis
, US
Jan 22, 2016 10:39 pm EST

We got a lease it andwe were supposed to pay monlthy and the r taking money out every single week. I have tried to talk to why not lease it and they say that we r the ones not paying our bills. They r taking more then what was scheduled as well. Going to cancel our card we used and call in ever time so they can't keep stealing our money.

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benj123i
, US
Jan 15, 2016 12:07 am EST

I am paying on 3acc. With wnli they had 2of my bank accounts were on file I went on my account and removed the one I wasn't using with them I went to look at this bank account and notice that they took the payment from the card that wasn't to be used because I removed it a wk before this payment was due I would like to know how they can do stuff like that and get away with it .I spoked with them and asked how can they take money out of acc that wasn't on file he told me that it was on file and I told him that it was removed on 1/8/16 and new bank info was on there I told him that it was my daughter rent money that they took he told me that they couldn't give it back to me because I was a couple of payments behind and I told him that they didn't even have permission to take from that account so I went to my bank I have to go back today and make a fraud report against them and I tell you one thing they won't be getting anymore money this like 3 or 4 x they have over drafted my bank

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Diamond Dust
, US
Jan 09, 2016 3:12 am EST

The furniture stores that represent them to get they cut, is very misleading and untruthful. They will say whatever to get you to sign that leasing contract and give them your card information...STRAIGHT RIP OFF

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Diamond Dust
, US
Jan 09, 2016 3:09 am EST

The store that represent them, misleads you and does not be truthful to you until you are in the leasing contract.

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Sandra Lee Hartsell
, US
Dec 29, 2015 10:45 pm EST

I thought that I was making payments on a camera that I was going to own. The price of the camera was $350.00. I wound up paying $499.99 before I found out that I was leasing this item instead of paying it off. You do not need to purchase anything from Sears or Kmart. They are both in with Why Not Lease to rip you off. I am waiting on someone to come and pick this camera up because, they want me to pay another $399.00 on a camera that I have already over paid for. I cannot believe that I was so stupid. Scams are out there everywhere. This place is like Rent-A-Center. Stay far away from it. I will not shop at Sears or Kmart again. I did not have the money to pay for a new camera. I thought that this was a way that I could get a decent camera without having to come up $350.00 all at once. If you think that, "Why Not Lease It" is layaway, think again. It is not a layaway. It is a lease plan where you will not own the items that you are paying own. Read all of the fine print that they give you at the store. If you look closely, you will see that they tack payments on after you are scheduled to finish your lease plan. Then, you are told that you can purchase the item that you are leasing for the original store price of the item. This is a sad way to do business.

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michael schafer
, US
Dec 21, 2015 4:18 pm EST

This is such a rip off. I am so mad that the store saleswomen did not explain the program to me. I was misled just so she could make her commission sales. I was told it was a rent to own program and was under the impression that after I had made all the payments I would own it. The value of the refrigerator is about $800.00 to $900.00. I find out now that after the payments are done I will have to "buy it out", turn it in for no refund or continue to pay the crooks.
The buy out price is almost as much as the original product price. Also the women didn't tell me until the end that I also had to pay nearly $300.00 for a merchandise warranty that I did not even want. Never again will I use this program. I would love to call the BBB. penniless in Colorado

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Abdias
, US
Dec 17, 2015 3:25 pm EST

This is the worst company ever tried to do business with I bought $350 bed and I am paying $720 in 5 months this is I think company like this need to be out of business it was telling me that I can buy my product by in 30 60 or 90 days with 15% on top of the price and that was a lie . I also went to buy a TV and return and my balance was $40 dollar so i pay it off 3 months laters they call me sayn the i have to stand up balance because I'm never pay out that and I have to fax my bank statement showing them that I did paid out i dont think is fair. Then I have to get out of work use my time to go get my bank statement back then fax it then for them to remove the charges. And i still waiting for then to remove the charge next time if I dont have the money on my simple i wont buy it they are a really bad company.

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Carmela Hilton
, US
Dec 11, 2015 4:28 am EST

We purchased a refrigerator from them. The price was $1, 168 and paid $268 down and payments of $286.00 since April and the buyout was another $880 dollars. I am having so much difficulty right now financially. My daughter and grandson live with my husband and I. She is legally blind and just recently lost her vision in one eye because of retinology and detached retina. And had surgery on the other eye Monday because of diabetes. Her Dr. States she will eventually blind. No erw she has to have surgery again on the other eye. I a n supporting her and my grandson as she is now disabled. My husband and I are her caretakers and have to drive her to her Drs. Appointments. Cook, do laundry, and other necessities and care for my grandson, who is 14. The point I'm trying to make is this, I've paid $1, 430 plus another $838 but have one more paymeet to go. The total will be $2, 310 for a refrigerator that was $1, 168. Another thing, their appliances are not all new. They are also used, returned or reprocessed . . I figured that out because alot of them had a food odor. I asked the salesman and his response was that they are all new. I believe it's against the law, and I know it's certainly against the HEALTH DEPARTMENT. They ripped me off for money I need to pay my bills, help my blind daughter and grandson and myself who has congestive heart failure and stage 2 renal disease. They sent me an email for my last payment and I emailed them stating I don't have the money that I will pay them next month and explained my circumstances. We will have a Christmas Tree but certainly nothing underneath it.

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Misled13
, US
Dec 10, 2015 2:49 pm EST

I was not aware when I signed up for this that they would continue to deduct payments for rental for eternity until you buy out. I was under the impression that this was a rent to own company. Mu understanding was that I could not buy out of the lease for 5 months, but if I did not buy out the payments would still be deducted until the merchandise was paid off. That is not the case. I have now paid 900.00 so far for 500.00 worth of merchandise. As a single mother, I have no idea when i will have and extra 280.00 to buy out. So until i do they will continue to deduct 50.00 from each check (100.00 a month) from me. Now what do i do? Return my tv and furniture that i have already paid 900.00 for when it should have been 500.00? At this point i have paid too much just to let it go! It is a scam! Even the BBB info says that it is a rent to own company. Not a rent for the rest of your life until you have paid a million times what it is worth company. It is not accredited by the BBB. I wish I was not misled to believe I was renting to own. Stay away from this Sears contracted company. It is the Devil!

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Charvel Peters
, US
Dec 02, 2015 1:31 pm EST

Not sure what people dont understand about the term "lease"..If you lease an apartment, you dont ever own the apartment. you can keep leasing until your done using it but when you move out, your not gonna get your money back. People really need to understand this before they sign it. If used correctly, its a good program that can help people who cant afford things upfront. If paid off in 90 days or you do your BUYOUT at the right time, then its a good program. Now if you just ignore everything and dont read your lease or understand it, and keep paying the rent "lease payments" then ya your gonna end up paying a lot more for it. Do it correctly and it works out great for everyone.

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Flota
, US
Nov 30, 2015 6:28 pm EST

Me and my wife where thinking of using why not lease but after all this negative feedback we just not going to do it.thanks

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Nilyu
, US
Nov 16, 2015 1:41 pm EST

I paid them 900.00 dollars for something that cost 700.00 and call them and ask them why was they debit my card they said I will not be through paying for another year and I told them were do I return the items because kmart in my town was closed down and they told me they will pick it up and they didn't A year later I got a collection letter stating I owe them 2750.00 dollars for the items now. I'm getting a lawyer. They pray on low income people. They are a FRAUD.

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Cellis94
, US
Nov 04, 2015 10:48 am EST

This one of the worst companies that I have had the misfortune to do business with. September 2014 I purchased a washer and dryer from Sears for a total of 2000. Why lease gave me a credit line of 1500. I paid Sears a down payment of 700. I realized that the 700 was probably going to be interest only, I was okay with that. My monthly payments. We're to be 250 per month starting October 2015, from October to May I calculated that I would have paid off the 2000 owed. Not including the 700 payment. I called in May to see if my bill had been paid off .. I was told that I still owed 750 because I didn't pay the bill in full in February 2015. I was really annoyed, but I figured that it was just another 3 months, meaning that in August 2015 my bill is paid in full. I call in August and they tell me that I still owe 765. Isaid to them how is that possible, I paid you 250 each month for the last 3 months which comes to a total 750. I was told that they only applied 15 to the of 750, which meant that they only applied 5 of the 250 to the bill for the last 3 month. I filed for bankruptcy in June of 2015, why not lease was listed as one of the creditors. They were notified of the bankruptcy in July. Notified to come to court in August. Was notified that they had until September 2015 to contest their portion of the bankruptcy. No one every appeared in court. The bankruptcy was granted in October 2015, please tell why these people are still taking money from mr bank account. Call them and they said that they never reciieced any notification from the courts. I personally faxed them a copy of the court order. Called to see when they will be refunding my money all I get us a recording stating that they see that I have filed for bankruptcy and to leave t detailed message..if they knew that I filed for bankruptcy, then they must of gotten all of the notices from the courts. Then they knew that they weren't suppose to still take money out of my account. THESE PEOPLE ARE THE WORST.

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antonio white
, US
Oct 16, 2015 2:39 pm EDT

I bought a new kicker and amp for my car and they told me the lease was for 6 months. I ended up with a 18 month lease which cost me about 4 times what the merchandise cost. First and last time for me.

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kcarl2015
, US
Sep 30, 2015 8:28 pm EDT

i will go get a tv and say screw your payments thanks for the tv hahahahahahaha

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Louie1234
, US
Sep 13, 2015 1:19 pm EDT

PEOPLE! ... I AM A CUSTOMER SERVICE REPRESENTATIVE FROM WHY NOT LEASE IT. AND THIS IS WHYñ

Here are some facts you should know:
1- I am a CSR (Customer service rep) for Why Not Lease It / Tempo LOCATED in TIJUANA, MEXICO.
2- WNLI (abreviAtion for why not lease it) works with KMART/SEARS and other mom pop stores
3- Stores like kmart and sears intentionally mix informatio and leave out informatio while walking you thru the leasing process
4- THIS IS NOT A RENT TO OWN
5- minimum temr is 5 months and max term is 18 months

HERE IS THE MAIN ISSUE WITH THE PROGRAM:THAT THEY INTENTIONALLY SKIP WHILE WALKING YOU THRU THE LEASING PROCESS
-you have 90 days to cover the full lease item cost + 5, 8 or 10% depending on how long you cover the balace
-You have to make additional payments besides the rent payments you are making
-if you do not cover that lease cost + interest within 90 days you have to go 2 more payments and then BUY OUT the merch which means that is a devaluated price for the item that you are leasing so if you are paying 150 dllrs a month for 5 months at the end Guess what?... you have to buy it out for half a price!... so, if the lease item WAS 500.00 then... you will pay 150 for 5 months and at the end BUY IT OUT for 350.00 thats when customers are upset when i take the calls... the store does not explain this to you for a reason, thats why before we started like 50 or 60 calls a day, but now its like 300 calls per day with the same issue, THIS IS A RIP OFF guys, trust me.

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shunda1376
, US
Sep 10, 2015 1:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Got a call today from collection saying that they are going to garnish my wages for money I do not even owe. can someone tell me if that garnish my wages or have anyone had they wages garnish by them

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Desre Potgieter Mayer
, US
Sep 10, 2015 1:12 pm EDT

DO NOT USE THEM! They will rip you off. We have not missed any payments at all since it gets debited out of our account. We got a $300 dollar item and have already payed a total of $667 in the 5 month period and now they want us to pay another $250 to do the buy out. So yes that is almost triple than the original price. You do the math if you don't believe me...since December we have made a total of 18 payments at 37.04.

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Schelita Gradney
, US
Sep 10, 2015 10:41 am EDT

Has anyone just right out didnt pay your monthly installments?

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JagiMonster
, US
Aug 23, 2015 4:59 pm EDT

This program is intended for folks with no credit/bad credit and cannot pay cash right now. It is a LEASING program and not a lending or financing program. It means you agree to pay this company to lend you the item(s). You agree to have WNLI buy the item from the store and lend it to you for personal use via its leasing fee. You agree that that term is for 5 months. You also agree to contact them before the end of the lease term of 5 months to set up 1) a lease buy out, 2) continue leasing or borrowing the item for the lease amount, or 3) return the item and part ways.

So hear is my experience...

I bought a TV through their program at SEARS and it cost me initial payment of $249.18 and $370 additional, but I took my new TV home same day. I made 3 additional monthly payments of $249.18 and knew that my 90 day Early Buy Out OPTION was approaching and decided to call customer service. Within 3 minutes I was connected to live CSR and asked about the Early Buy Out amount on the Web Site and if it was correct. The Early Buy Out amount was $647.87 and I asked if I would be done with the Lease and if I out right owned my TV if I paid this amount. CSR assured me that was correct. Being in a better place financially I agreed to pay the $647.87 and the CSR said the Letter of Ownership would be sent out that day.

My TV was $1, 865.
I paid this company $619.18 up front and
3 payments of $249.18 for $747.54
Sub Total of $1364.54 and a final payment of $647.87
For a grand total of $2, 014.59!
Yes, I paid $2, 014.59 for a $1, 865 TV but because I didn't have the cash nor credit I didn't mind paying a bit over.

Had I not used the 90 day Early Buy Out Option it would have cost me an addition 2 payments of $249.18 (for the 5 month lease term) and a Lease Buy Out of $822 for a grand total of $1, 320.36 so it's best to pay it off within the 90 day window.

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Eju
, US
Aug 21, 2015 10:19 am EDT

I was approved for WNLI last year and purchased a washer, dryer and TV for my son and the customer service was questionable but they were dealing with questionable people and I can somewhat understand their frustration. I could not buy a washer and dryer straight out but after the car went out and I was asking people for rides, and walking with clothes and wash stuff to the laundromat or hanging clothes up around the house only not to be dry when I put them on. NOT FUN! So this was a blessing. All you have to do is read the contract and DON'T DO IT if you don't agree with it. It's all there. I am in my second lease with them. I did not use my complete balance last time or this time but will be going back soon to do so. Only thing I am frustrated with recently with them is their web site has been down for some time now. Please WNLI get that back up ASAP. I check the web site often. No I do not work for them.

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Burban
, US
Aug 03, 2015 10:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It is a rip off. I leased an X Box 360 for 8 months and returned the item just as I was instructed to do so. They sent me a FedEx shipping label to return it. I confirmed they received it by the tracking number and they took another payment out of my account. I called them and their customer service is terrible. They told me there was nothing they could do about it. You call this good business practice? I reported this to the BBB. I tried to call their recovery people and the phone numbers are not good now.

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Juanita E. Byrd
, US
Jul 31, 2015 11:17 am EDT

7/31/2015 I have been calling this WNLI since may concerning items I purchased in September, 2014 and November, 2014 which have been returned. The September purchase was returned in November, 2014 and the November purchase returned in April, 2015. I have giving the claim and UPS tracking numbers and they are still taking money out of my account for items I don't have. I have been on hold today since 11:49 it is now 12:10pm est and I still on hold. I am so very upset with Kmart because they sponsored this company and not during any thing to resolve the matter. I have read all the complaints on line why haven't the Better Business Buera done something to this company this is crazy. I am going to close out my bank account today. Oh, by the way Kmart has given gifts cards for the returned items.

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Jerilynn Chambliss
, US
Jul 23, 2015 5:28 pm EDT

These people are very rude. Now I thought this was the right program for me. I was wrong back in oct 2014 I purchased a leather couch and table, which they been taking 89.32 every two weeks not missing a beat. I ask for one favor and they could not help me. I'm paying triple for the furniture as I am still till this day. The payment to buy out is over 532.00 dollars. these people don't work with you at all even if you been loyal with your payment. something need to be done about this company and them ripping off consumer. Let's contact the better business buera. People lets expose WHYNOTLEASEIT> they are scam artist.

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Lucy522
511 pine street Camden, US
Jul 22, 2015 2:25 pm EDT

This company is the worse stay away you paid double for your items like I did the sales clerk tells you one thing and it's not correct I paid 1900 for furniture with a buy out fee of 825 I paid double saved your money and buy it in cash this company is terrible how they still in business I don't know but they need to be sued like rent a center for scheming poor people out of there hard earn money shame on you

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Lucy522
511 pine street Camden, US
Jul 22, 2015 2:21 pm EDT

Rip off this company is terrible I bought a bedroom set I paid 1809 then had to paid a buy out fee of 754 the sales lady in the store told me after 6 months bedroom set would be mines and I had to do no more payments well I was shocked when the 7th month came and they took another 258 from my account I was furious sales representative were rude this company is a fraud I only used them because I had a house fired and I needed something quick someone should sue there pants off

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Lyman2414
Chicago, US
Jul 08, 2015 2:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a pure scam and I'm sure the few good comments here are from the actual company.

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Assef
Irvington, US
Apr 04, 2015 12:10 am EDT

You got to understand why not lease it is a loaner to people with bad credit if the program is explained right to you you will be done paying by 6 months with fee of 45% of the amount it's a great program if you in need and you call to do your payout

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niembee
Ewing, US
May 21, 2015 11:36 am EDT

Wooooww, thanks so much for these reviews. I WILL NOT BE GIVING THIS COMPANY MY BUSINESS!

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angry in fargo
Fargo, US
Apr 24, 2015 2:33 pm EDT

DO NOT USE THIS SERVICE! Like everybody else here I have had nothing but trouble with this and because of it will not shop at Kmart ever again because of it. If I knew my $700 TV would end up costing me $1600 I would have just used Layaway! Not only do you have this rediculous last payment, but they charged me $300 just for using it!

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abwrig01
Belleville, US
Apr 17, 2015 12:33 am EDT

Why not lease it is the biggest scam in American History, I have truly learned my lesson and just want to warn people about this program. I bought a 1000 dollar tv from sears, had to make 10 payments of 98 dollars before I could buy out the product. They then wanted to charge me 660 to buy out the tv...why you ask..'because they have to make money'. Thats exactly what the customer service rep had told me. Im young and I made a huge mistake with this one, I had just graduated spent all my cash on furniture and rent/security deposit. That alone cost me over 5, 000 dollars so I didnt have the money for a tv and I just wanted to get something ASAP, which now I regret. The reason I say they are a scam is because they are charging you over the allowable limit in interest, even though they say they arent charging you interest...but if you arent charging me interest how the f**k do I owe you 660 dollars when the tv cost 1189 after tax. I warn all of you not to do this, if you cant afford it save up or use a credit card, if this is your only option be prepared to pay 10000 dollars for 500-600 dollars worth of stuff or more...Im thankful i got a really good tech job after college and my last payment will be at the end of the month since i decide to pay off the 660 in two installments so they took 323 on top the 98 dollar payment today. BE CAREFUL AND DONT DO THIS UNLESS ABSOLUTELY NECESSARY, SEARS AND KMART are complete [censored]

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teofilo
Paterson, US
Jan 13, 2015 4:53 pm EST

The worst company ever.in the store they say one thing and they say somthing different. We bought a couch for 2, 300.60 and so far we paid allmost 4, 000 for a couch that is not even leather! So we called today asking to put the extra money that they took and they still saying that we still need to pay 400.00 to finish and im not paying it. Do not trust this company .