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Wholesale by Atlas / Charges credit card for cancelled order no returns

1 United States Review updated:

This company has very rude personel. For an order that was cancelled over a month ago, and reordered they will charge you for. The items are shipped and you can't return them. My credit card company said to return them and then they can start a dispute. Wholesale by Atlas then says, you should have read our policy. We do not except returns. Eventhough the same products were shipped and on order status on their website it says cancelled besides the order number. They didn't even email or call with the tracking number to say that it has been billed for and shipped.

Will never order from again. They don't have a large selection otherwise I would have wanted another order and they are very rude. Their policy also states that customer satisfaction is their number one priority but they treat their customers like crap.

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  • Hi
      31st of Mar, 2014
    0 Votes

    I have also had several mishaps with them, do you have an email address so i can contact them??

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