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Whittington Tile & Stone / Unprofessional/Unethical Behavior

1 Bremerton, WA, United States

Improperly left epoxy residue on tile floors and walls. Company would not replace tiles with epoxy residue. Damaged new cabinets, bath tub and left epoxy on tub and walls. Illegally installed radiant floor heating system. Left hot exposed electrical wiring outside of wall and not informing of risk to family. Unprofessional installation of tile. At beginning of job workers didn't place protectant floor covering over carpet and didn't protect cabinets from damage. Work was not completed according to contract. Company tired to install granite that was not selected. Installer lied saying the granite matched the other pieces of granite. Installer, also, lied when asked why two pieces of granite to be installed as back splashes were cut into two small pieces by stating here was no more granite. A week later company called saying they have found the missing slab of granite. Company didn't make good on complaints, completing work and filed a bogus lein against our home. Company has not responded to letters sent by our attorney. Only means of restitution looks like will be through civil action, which, will be costly.

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