Got concrete? You're going to need plenty to repair the cracks in the porch and the driveway that Whittaker does not cover on the day you close, at your own expense. You will be directed instead to the Home Buyers Warranty Limited Warranty Coverage form. This will be "reviewed", sent to Whittaker for their response, and then you will be sent a form letter stating emphatically that "concrete is not covered under your original contract."
We were denied the option of an exterior walk through on closing day because it was raining. The very next day revealed two long cracks in our aggregate driveway and 2 cracks on our concrete porch. Our complaints were met with complete and total disregard by the Whittaker Corporate staff. Repeated calls and messages went unacknowledged. We placed these items on our 4 month service repair list letter and after no response, on our 11 month letter. A worker came out and ran a bead of silicone caulk onto the porch cracks. The project repairman, never told us the driveway would not be addressed, however, he stated not to count on the concrete company to show up, because they had a reputation for being unreliable. This was confirmed by the fact that it took over a year for a re-pour of the back garage door cement pad which had also broken away, 2 months after our closing. This last step, no pun intended, seemed to be Whittaker's version of their "Mission Accomplished". The pad broke away again 6 months later and remains in that condition today.
After all the hype, full-page advertising and boasting, Whittaker has proven to be anything but New-Homeowner-conscious. Once you've signed at closing, you are on your own. Think we are an isolated case? Think again. Virtually every neighbor on our circle has had to fight for many other major issues consistently denied as not warrantied by Whittaker.
I will never recommend this builder to anyone looking for a home, used or new. Here at the Golf Club of Wentzville you will pay an exceedingly expensive Homeowners' Association fee. And yet, any reasonable request for action will fall on deaf ears. Our street, driveway, sidewalk, and inadequate storm sewer is an unsightly discolored, mosquito-infested mess.