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2.5 16 Reviews

White Smoke Complaints Summary

6 Resolved
10 Unresolved
Our verdict: Engaging with White Smoke, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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White Smoke reviews & complaints 16

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8:15 pm EDT
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White Smoke WhiteSmoke

I had a problem with WhiteSmoke and had to do a reinstall two years into a 3 year subscription. Entering my registration number in the new reload did not work I kept getting a message NUMBER OF DOWNLOADS FOR FREE TRAIL VERSION EXCEEDED. But I have a valid subscription.

So I wrote to WhiteSmoke on May 12 2023 but no reply. I sent them emails again on May 13, 23, and 25. But still no reply. I have also tried ringing them multiple times but no answer in English.

This has happened in the past.I am a long term customer and have been a subscriber for 16 or so. Life time subscription when I first joined was 6 years, now only 3 years.

I find it very distressing that they have not replied or switched my current subscription back on.

In the past when this has happened I have been able to phone them and they switched my copy of WhiteSmoke on instantly.

Desired outcome: I would appreciate a response to problem and for WhiteSmoke to switch my copy back on.

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1:59 am EST

White Smoke Not responding to remove the subscribes and continues deducting credit card

Have a request from your support team for repayment after purchasing a week later your product by 2020 due to the lack of preachers in your product.

But your support team was denied the repayment year 2020. But I have requested disconnecting the subscription and credit details from your customer database same time.

But last week, I found my credit card was deducted from an unknown payment gateway when it inquiry with that bank found which belongs to your company. Further investigations with the back, I saw you deducted the money even last year (2021)

I'm a very disappointed customer because your company deducted my credit card for the last two years without any free notification.

Since I have not used your product last three years, i'm requesting.

Desired outcome: First, remove my credit card details and subscriptions from your website.As a reputed organisation, please refund me the last two years' payment because you deducted it without any free notification, and I never used it.

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Update by Weeratunga
Jan 03, 2023 2:02 am EST

please refund me the last two years' payment

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2:24 pm EDT

White Smoke Lifetime membership

The lifetime membership is a scam. I paid $300.00 for this service. They will routinely cancel you and ask you to pay again. I fought this many times and would be reinstated and then cancelled again. Finally they cancelled me and would not reinstate unless I bought a new membership. These memberships were sold deceptively. I have emails from them them backing up this deception. I'm in process of looking for class action legal firm. I'd avoid this company and product!

[protected]@yahoo.com

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2:26 pm EDT

White Smoke download program

I purchased lifetime 04/15/2014 and every year it stops working. I just contacted White smoke and they said Lifetime is only valid for 3 Years. I upgraded in 2015, still lifetime and every year in January I had to contact them that it is not working. Apparently, White smoke does not understand the meaning of Lifetime. The said to purchase it again at 75% off.

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7:33 am EST
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White Smoke k.n. toosi

I bought a permanent license of WhiteSmoke that they called it "lifetime Plan" in 2015. But, now, it stops to work and when I run the software, it says "your license is expired". I sent e-mails the support team of the WhiteSmoke regarding this issue several times; but, no one responds. Every time, I received an e-mail with an unknown ticket number and noting is happened on my problem. I think this company fraud me.

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10:21 am EST
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White Smoke download program

I asked for a trial offer. Was given a code to try-she said three days-the info. Said 5 days. I tried to download it but it would not work. It has been over a month with no help. Yes, they respond after a few days, but don't read any previous notes, and ask the same questions. After several days was told they wanted to "take over my computer, " and I agreed, but the codes given me didn't work. Received an email today asking for details, I resent a lot of the information; they replied wanted more information.
I believe this is a rip-off company. (They couldn't find any of the recent emails for the month, but wrote to tell me implying I was trying to defraud them because I had paid several years ago and the time expired.

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11:48 am EDT
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White Smoke whitesmoke grammar corrector software

I purchased lifetime license of (whitesmok) software of grammar correction. However suddenly I the software stopped working and got message saying that (the license has been expired ‘
I sent many email to your technical support with no response
I am very disappointed with the poor service, and am contemplating immediate corrective action. I hope that you look into the matter immediately, in case you could not correct this incident I would request to refund the excessive money I have been paying for such lifetime extended license
Thank you for your co-operation, and I hope such incidents will not be repeated.

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4:58 pm EDT
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White Smoke reactivation of whitesmoke

Somehow I managed to delete my Whitesmoke edition. I am having one heck of a time to get it back on line since I purchased it in 2011. I have been without its use for over a year and it has already been paid for. A ll that I am asking is that it be reinstalled from the company's end. I have tried everything in my power to get it to work again but to no avail. Is there some service department of ?Whitesmoke that surely can help me out? Incidentally I have already gone to the support group listed but that hasn't helped at all.My computer keeps telling me that the html files are missing from my computer. Hoping you can assist me, Jeanne Glover

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2:21 am EDT
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White Smoke software and customer service

On Wednesday 20th June 2012 I purchased Whitesmoke's English grammar checker software. When I downloaded it I realised that the software did not automatically come on and I had to come out of the document and click on the short cut on my desk top. I contacted Whitesmoke and transferred me through to their technical team, who could not resolve the problem and they then had to transfer me to their "EXPERT". However, he wasn’t going to be at work for another couple of hours, but they would get him to ring me. A few hours passed and sure enough I got the call from the "EXPERT". The “EXPERT" tried various things but could not fix the problem so he had to go and speak to another "EXPERT" and between the two “EXPERTS” they would be able to resolve the issue. I then get an email basically telling me to uninstall the software and re-install it (which we had done countless times before) and to do a couple of other things and this should be the end to my problems. "WRONG" It still didn’t work and when I emailed them back three times to tell the "EXPERTS” that this had not worked, I got no reply over the next couple of days. It seems that "EXPERTS" have either taken a holiday together or they have gone on a course to try and solve my problem? I then emailed the company asking for a full refund and "guess what"? No reply. I can only assume that there must have been a public Bank Holiday where they are and they closed down for two days? I eventually managed to get my request for my refund through their online virtual chat line. My complaint is about the way in which companies like this are all too willing to take your money but when something goes wrong, you suddenly become invisible. And as for the technical side of the business, how many "experts" do they have? My guess is there are no experts and that when something out of the ordinary comes to light the attitude of "lets ignore him/her and they will go away" kicks in. I personally would not recommend that you have any dealings with this company or their product.

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Dr. Lee C Wilson, Phd
, US
Sep 07, 2015 11:04 am EDT

I would like a refund regardless of your "refund" policy! Your software came with a Trojan virus, which multiplies. I am not happy. I used your software for many years and finally purchased a lifetime service. It came with a virus. This was few years ago. I ignored messages from my Bitdefender virus software because I truly believed this couldn't happen with your software. It finally took Microsoft last month to get rid of your software and clean up my computers. One desktop computer had seven Trojan viruses in it. Every time I sent a email to someone checked by your software . . . it took the virus with it. I am not happy. Microsoft said to never use your software and that my experience was not the first time that this has happened. I would like my money back. Nuff said. I expect a response. You had to know what was going on. How the hell did something like this happen to you? Are you aware of what you did to people?

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alexander birch
, US
Jun 26, 2013 8:36 am EDT
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This company is the pits it will not take there ### of my toolbar.

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4:45 pm EDT
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White Smoke whitesmoke product

I purchased WhiteSmoke on April 2008. My computer crashed a one year later. I did have copy of the software I bought, and receipt of the product. I wanted to reinstall the software. I was surprised that my Activation Code stopped working. I contact customer service, and they told me to buy a most recent version, alto I was fine with the old one. I found out, that it needs upgrade every year and the original WS it is not going to work unless you pay. I advice you “Do not purchase this product. WhiteSmoke is just cheating you and stealing your money. You will waste your time, money, because your WhiteSmoke will work only for 1 year. The company should be taken down.
Respectfully, D CH.

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mryan313
Lubbock, US
Mar 12, 2012 1:54 pm EDT

I purchased both a Windows and Mac version from Whitesmoke in November of 2011. The Mac version was scheduled for release in early December. The date was pushed back a few times and finally I was able to secure the product on January 11, 2012. I tried the product immediately only to find it had a limit of 5, 000 characters. This was not addressed at all in the advertising that Whitesmoke engages in.
I contacted Whitesmoke immediately with the intent to request a refund. Over the last 2 months, I have been unable to find any party that will speak to me about this issue. Customer service (?) responds to any email inquiry with simple instructions on how to use the product, regardless of what question was asked. It raises the question of whether they read the emails or simply have an auto-reply setup on email. Chat is next to useless. They have no authority and their supervisors are unresponsive.
At best this company is the ultimate example of how not to engage in customer service. In my opinion, they actually go beyond that and engage in unethical and deceptive business practices. I will in my position as an educator certainly discourage any party from do business with this organization.
Sincerely,
Michael R. Ryan

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7:03 pm EDT
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White Smoke not a trusted company - be careful

I bought an update to my whitesmoke grammar check for $59.00 through the web.
After a few minutes I received a call from "James Bentley" offering a 30 days trial for a GOLD version.
The call was terrible and I barely could understand him. I told him but he continued talking and talking. I asked for the COST and never gave a direct answer telling me everything would be send on an email. I asked to call me to my land line phone but he continued talking and finally he transferred to his 'boss'. The same problem with phone clarity. I couldn't understand him either and he agreed to call me back on my land line. When he called I again asked the cost and he told an email would explain everything and hanged up.
Immediately I called my credit card company and learned that a debit of $1040 was processed in my account from whitesmoke. From $59 to $1040.00. What a deal!
I received the email confirming the charges. I contacted whitesmoke through the chat because the phone was impossible to understand (they use internet phone probably from outside the country) and they assured me someone would contact me.
Nothing so far. All my efforts to cancel (I have 30 days money back warranty after all) was in vain.
I called the credit card and started a dispute. I also put a complain on BBB.
This company shouldn't be in business. There are so many complains on web and on BBB. The credicard company should check these companies and not accept any charge before confirmation.
I hope this can stop people to buy from them. I wish I had looked on internet before doing my purchase. Lesson learned!

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hoseyn
, IR
Feb 18, 2019 7:28 am EST
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I bought a permanent license of WhiteSmoke that they called it "lifetime Plan" in 2015. But, now, it stops to work and when I run the software, it says "your license is expired". I sent e-mails the support team of the WhiteSmoke regarding this issue several times; but, no one responds. Every time, I received an e-mail with an unknown ticket number and noting is happened on my problem. I think this company fraud me.

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2:34 pm EST
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White Smoke customer service

Whitesmoke works all right correcting English. I cannot get it to insert the corrected version into Outlook or Microsoft Word. Customer support is nonexistent. You will never get tech support on the telephone, and they will not call you back when you leave a message. E-mails go unanswered. I would look elsewhere for grammar software.

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Prisca Bruno Massao
, US
Feb 27, 2019 11:00 am EST

I experience the same. 10 days now the product ( I bought 3 years package) is not working I have sent them a screenshot they asked for and thay have not replied. I asked for cancellation ...no body reply. Instead they wrote that I need to buy more products . I called their phone (international) ...they don't answer...an aswering machine ask you to leave e-mail address and telephone number and the will body call back or write back. They have a livechat that in not live...the asked you to leave a message g and they will come back to you within 48 hrs...but no body come back to you. This is a scam ...STAY AWAY. I will update

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ashtonality
, US
Jan 05, 2016 10:15 am EST

I agree that this product is not supported at all. I have a Mac Book Pro and non of their email links or directions have worked to download the product. I am cancelling the payment and going elsewhere after receiving a months worth of useless emails that never solved my problem. The launch of my website is delayed because of it. Not very professional. Support is non existent.

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tippet
, US
Nov 03, 2014 2:55 pm EST

I do believe it is a scam. It worked great when they first marketed it, but then the re-sellers entered the scene and nothing but scams. I have been working for hours trying to get my account closed and just get the run-around. They open a ticket, send you some stupid message for more money and close the ticket without resolving the problem.

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3:41 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

White Smoke - fraud

This software is touted as award winning grammar checking that exceeds MS word. It says that it can be run as background software, it cannot. It is an unstable and error prone web application. The app fails to connect to servers if there is a large document introduced. Over two pages of text it becomes unstable and difficult to scroll through. Customer...

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10:28 am EDT
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White Smoke all products

I bought there products and actually like them. However, embedded in their program is advertising promotional that run in Internet Explorer. Their program is always running because it is used to do grammar checks in Word and Outlook. Often, when I open Internet Explorer, an advertising popup displays to buy more of their products. It happens a lot. I do a lot of presentations and when I open Internet Explorer, their popup opens.

I called them and they shut it off on their end. This is outrageous. Now are we going to have hundreds of popups a days on our computer from all the software vendors. How are we going to get our work done?

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Pam Romney
, US
Jul 25, 2016 4:30 am EDT

I bought White Smoke many years ago, but it did not work properly on my Apple computers and I never used it. But White Smoke kept my email and sent me offers for years.

Last year I called WS and spoke to Jenny Lee. She said she could see I had purchased WS many years ago and NEVER used it. Jenny assured me WS was vastly improved and tried to talk me into buying a lifetime subscription. I said NO, one year to see how it works was all I wanted.

I had to get the special url to use WS with my IOS devices and using the url was awkward, so I gave up trying to use WS, which really didn't help my writing in a way that I was satisfied with. Once I worked on a document, WS left it in a messy format, I could not use!

Anyway, I gave up using WS, after WS techs told me there was nothing they could do about the line spacing, inconsistencies. Yes, doc would be single spaced then double spaced, then single spaced, randomly, useable. So I had to by hand write out all changes, then retype the letter. Awful software. So I gave up using it and was mad at myself for getting suckered, twice by WS!

Wow, was I surprised to see, WHITE SMOKE CHARGED MY CREDIT CARD FOR AN AUTOMATIC RENEWAL, I NEVER AGREED TO, AND I WANT A REFUND. I PHONED, NO ONE ANSWERS, LEFT MESSAGE. Then got email saying, WS website CLEARLY states automatic renewal. I bought from a email promo, from WS sales person on the phone Jenny Lee.

In the WS email, responding to my voice message, they also tell me, (besides telling me they are not returning my money they took without authorization), that they CANCANCELLED my subscription! LOL, wait WS refuses to return my money, and CANCELS my subscription. SCAM, I don't want WS but cancelling something you unauthorizedly charged my credit card for just weeks before is theft.

WS please reimburse my credit card the unauthorized $44.95 charge they recently made. Feeling RIPPED OFF especially, now that you are advertising it for $25.00.

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Namdar
, US
Jun 16, 2011 11:37 pm EDT

I think whiteSmoke is a scam. I purchased it a couple of months ago and it is as useless as tits on a boar hog. Total waste of time and money.

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TraderT
, IT
Aug 30, 2012 12:24 am EDT

This program did not translate as advertised. Did not translate period. Got message that it was under construction! Additionally it is chocked full of malware as found by PC Tools suite. Rip off! I should have known there was trouble when I got an email explaining special steps to get a refund. I ended up using Google translate on line for free after wasting my money with this company. Use at your own very high risk!

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AMamas
, GR
Jan 01, 2011 10:37 pm EST

Agree, and because i work in ICT sector, i am very sure that without prior consent this is considered as malware ! Anyway this is misconduct of business and anyone who uses it must stop it.
Only way is stop buying their products or turn to other ones. I think we can live without such programs. For the specific company, not only they intrude in the Computer but also they spam us with promo emails even if you are a buyer already ! Its rediculous for them and i think that we can act by posting and making known their practices.

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wordman
Newtown, US
Jul 11, 2010 12:25 pm EDT

This same thing is occurring on teh copy I purchased.

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Amelia Marie
Grand Island, US
Jun 25, 2010 1:11 am EDT
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I just bought the White Smoke product, and every time I start my computer their annoying pop up ads are displayed across the front of the screen. I wrote them two days ago about it and no response as of yet.
The thing that creeps me out, is that I have several email accounts, but I only disclosed one email address to them, and strangely right after I bought their program, I got emails from them on everyone of my email accounts. How did they do this?

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6:58 am EST
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White Smoke beware

I have purchased a software from the company WhiteSmoke, Inc on [protected]. WhiteSmoke is a Writing Assistant Software.

The WhiteSmoke is advertising their product to be the best on the market.

According to the Company, software supposed to be working in all the Windows Formats, including the Micro Soft Internet Explorer 8. After I have installed the software on my computer, I have noticed to have a problem running it in Internet Explorer 8.

The software was lockup in Internet Explorer. The first thing I did, I reinstall IE 8. After reinstalling IE 8, I still had the same problem for it to work properly.

I had contacted the WhiteSmoke support via their email to let them know about the problem I had with their software.

The answer I got back was, to reinstall the software. I did reinstalled software according to email I have received.

After that, I still had the same problem for it to work in IE 8. I had sent a three (3) different emails concerning the same problem, I even used toll free number, which is listed on their web site. According to their web site, you can use the number to contact their tech support. After numerous tries to contact their tech support I had to give up.

Every time the recording will come up and tells you to leave the name and phone number, for them to call you back. The problem with that is, the recording also tells you the mail box is full. How can you leave any kind of message, if a mail box is always full?

On [protected], I finally called to their sales line and talked to live person.

I gave them my phone number, so someone can get back to me.

This is the Company that sells software and advertising that they are the best.

The WhiteSmoke, Inc is misleading Consumers with falls advertisement.

As of [protected], I have not heard back from WhiteSmoke support about my issue with their software.

BEWARE of companies like WhiteSmoke!

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Muhammet İkbal
, US
Jun 04, 2023 11:58 pm EDT
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I bought the program and installed it on my computer. After a while, I deleted it because it gave an error and I wanted to reinstall it. I could not reach the installation files in any way and I reported this situation to the authorities. They did not help in any way and told me to use it through the site. Is it that hard to get the setup file?

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KA Perdita
Phenix City, US
Nov 14, 2022 10:39 am EST
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Every year I get a charge for $75 and I have sent numerous emails to cancel they just ignore them. Whitesmoke used to be good when I did use it but it's not anymore. Seems this is just a fraudulent company now.

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debra f posey
Portland, US
Jan 27, 2012 4:17 am EST
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your web sight messes me up

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debra f posey
Portland, US
Jan 27, 2012 4:15 am EST
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i want you guys to get off of my computer i dont like your web sight so just please get off now

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11:54 pm EDT

White Smoke this is probably a scam

I purchased WhiteSmoke about 6 months ago.
It was not until I was going in for an upgrade, I realized that it could be a scam and that I had fallen for it the first time.
I became worried when I tried to uninstall the software...I could not. I had to enter the registry (Windows) and delete one by one every entry. I bought almost the full business package which set me back almost 90 USD. I was about to upgrade, but upon sending e-mail after e-mail, I became aware that this was probably a bogus e-mail address and the whole thing nothing but a rip-off.
Could you please look in to this, I don't suppose I will ever see my money, but at least I will prevent others from having the same problem.
you can read on line, it is a problem which other people have reported and written about.
Regards,
Nicholas

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Mehmet Tatli
, US
Nov 14, 2017 4:03 am EST

my whitesmoke was a lifetime subscribtion but I cant use it. It is expired. How a lifetime plan can be expired. I can t understand. They are fraud. Don t buy any whitesmoke. Don t give any money.

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Paul Zimmer
, US
Oct 14, 2016 12:21 am EDT

I've had the software for years and loved it. Still, even though it is "Lifetime" every year they send me a notice that my license has expired. In the past, they'd reinstate me and apologize ... but this year is different. After an endless number of emails, claim tickets and messages left on a phone where no one seems to be there, I am without my Graamar checker. I decided to go ahead and buy their three year limited program just to get my service back, but all I got was my old license number, and strangely a receipt for the amount of $ 189.95. What was strange was that the gotta was supposed to be $159.95. Needless to say, the license number did not turn mynsoftware back on, and the program they sent me was one from at least twelve years ago, seriously out date and nt the product I was used to. Because I used PayPal, I called them and had the charge VOIDED Out. I then reported them to the BBB. I am beginning to think something doesn't smell right, and maybe the site was hacked. I am still without an awesome program. One I came to rely heavily upon. I don't know what is wrong, but something is rotten, and I'd even warn my much hated mother-in- law not to buy from this company. Yes ... THE WAY THEY ARE NOW IS NOTHING LESS THEN AN ATTEMPT TO DEFRAUD THE PUBLIC. BE FOREWARNED. AND BE VERY CATEFUL!

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Titus71
, US
Oct 13, 2016 6:58 am EDT

I purchased WS for the third time now. I just recently had WS Lifetime Subscription shut off. I paid $199.95 for it, plus an additional $30.00 for the mobile ver. None of my emails, online tickets, or phone call have been answered. For me WS has been a great tool for me, for a lot of reasons. However, this kind of treatment leaves a bad taste in my mouth. I've been without the use of this tool now for four days. It has hindered my work, and I am more than disappointed.

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WhiteScam
, US
Sep 08, 2016 9:52 am EDT

WhiteSmoke is a scam - Their advert states that it works with iOS - it doesn't. I asked for a refund 20 minutes after I loaded it - denied. The program has crashed my computer a number of times - it took me 30+ minutes to get it off my computer. Stay away from this program and from any company selling the program!

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marklauren
, US
Nov 27, 2015 11:34 pm EST
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In order to successfully obtain a refund/cancellation you must follow these 3 steps. This will still work even if your dispute is more than 1-2 years old as long as your initial request was made within 31 days of purchasing the product.

1. Contact WhiteSmoke in writing within 31 days of purchase, request such a refund/cancellation in writing by email to billing@whitesmoke.com. (most of you have already done this and been through the back and forth without ever receiving a refund). Find your initial email to WhiteSmoke requesting a refund/ cancelation and copy it, you will paste it in the next step.

2. Contact the third party payment processing company. Your purchase invoice or receipt will show payment for a WhiteSmoke product processed by "bluesnap" or "plimus". Contact the third party and create a dispute, and request a refund. Use the link bellow. (the plimus company is now bluesnap)

http://home.bluesnap.com/ecommerce/support/shopper/customer-support

*if your an old PLIMUS customer and your "Order Reference Number:" is not working on the bluesnap customer support page you should email them on both these email address "support@plimus.com" AND "shoppers@bluesnap.com" your email should contain 3 things.

1. A copy of your initial receipt/ invoice.
2. A copy of your initial request to WhiteSmoke for a refund with the time and date stamp.
3. your request to the third party payment company to create a dispute and provide a refund.

3. The third party payment company will contact you within 2 business days, usually it will be to simply inform you a refund is processed and your should receive the funds withing 7days. For matters over 31days old and especially for PLIMUS customers, be patient, polite and straight to the point avoid being long winded and expressing your frustrations from your dealing with WhiteSmoke. Remember the eCommerce company is not aware of the back and forth between you and Whitesmoke (and doesn't need to know unless they ask) these Payment company's simply put is the middle man and handles the money, keep them on-side and allow them time to investigate.

In the end as long as you follow the procedure above you will have a refund.

regards, Mark.

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in4cer
Lincoln, US
Oct 11, 2014 10:10 pm EDT

WhiteSmoke should be called, WhiteScam. I paid for Life-Time membership, what a scam. I had no ideas that their life-time is only 7-8 months. DO NOT buy this ###. IT'S A SCAM!

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ASHRAF HOSNY
, EG
Sep 29, 2014 4:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I PURCHASED WHITE SMOKE PROGRAM LIFE TIME VERSION 2012, AND NOWADYS THE PROGRAM DON NOT WORK, AS THERE IS A MESSAGE THAT MY LICINSE IS EXPIRED? ALTHOUGH MY LICINSE IS LIFE TIME, AND I SENT MANY EMAILS, BUT, NO ONE REPLY TO ME, JUST SENDING TO ME A PROMOTION FOR BUY THE NEW VERSION 50% OFF.
EVEN I TRIED TO CANSEL THE PROGRAM FROM MY WINDOWS BUT I CANNOT?
NO ONE ADVISE ME ABOUT WHAT SHOULD I DO?

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ishan ojha
, IN
Sep 14, 2014 7:30 am EDT

It is very strange that whitemsoke service only 5 days. I had purchased new software from my indian time zone but and I had paid full amount from my credit card. howerver I could not recived any activation key and downloadable link. this is really very bad. I have tried so many times to thier customer service number but not responded.
my email is ishan.ojha@gmail.com

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cynthia_1968
, NL
Sep 11, 2014 7:01 am EDT

When buying a “lifetime” license, you do expect that it will work a lifetime.

I bought the license in ’10 and could use it until yesterday, that’s four years…

The software worked perfectly and it did what it promised to do: check your documents on grammar and spelling errors.

Of course, if your English is bad, then it still will be bad.

TTFN
Cynthia

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whitesmokescam
, AT
Dec 15, 2012 1:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

WHITESMOKE is a scam

I purchased lifetime licence 2 years ago, now they inform me to install the new version because the old version does not work on windows 8. I have to fork another lifetime licence.

THIS COMPANY IS A SCAM, lifetime licence means it will work only until next program version, then you need to purchase the program again

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