Whitening Brites — whitening brites-how I got refund
I also fell for this scam but wasn't about to give up.
As many know, there is no billing office to speak to on the phone so everything has to go to them via email.
I patiently sent numerous emails explaining I did not authorize additional shipments nor did I accept future shipments.
I sent numerous emails to the "support" email address and escalated the tone of my emails including the subject line "First Notice", Second Notice", and "Final Notice".
They did respond to each email after a couple days.
Their first response claimed I authorized the $88.97 charge by clicking their terms/conditions checkbox.
Their second response offered me a partial refund.
I responded to each email they sent me demanding a full refund and that their partial refund offer was unacceptable.
In each email exchange I sent them I gave them a deadline that if I was not credited in full by such and such a date I was taking the following actions...
1. Filing a complaint with the State Attorney General.
2. Reporting this to the Better Business Bureau.
3. Calling the local television news investigative reporter to do an expose on Whitening Brites.
4. Disputing the charge through my credit card provider.
I'm happy to say that after about 4 weeks, I received a total refund.
I still will report these ###.
Keep at them and don't give up.