India is a country of victims who have no protection from the law. I gave my sisters brand new silk kurta for dry cleaning to white Tigers in Noida. God knows what they did, but it has come back with a new spot and torn at three places.
Height of height is that they ( as expected) are saying its normal and it happens. when I said, it doesnt happen till you wash it in water and let it hang, then they said it was already there. When I argued then why did u accept damaged clothe and why is it not in your receipt, they said its a mistake.
Worst thing is that they were laughing when I left the kurta with them !!
Its still lying with them and they are least bothered because they know nothing will happen to them.
I want to know how can I file a complaint to Consumer forum, though now a days it is of least benefit, because every time the culprit goes to the Supreme court and gets a stay. But still I want to complaint. they should not go scot free.