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Whirlpool Complaints Summary

566 Resolved
675 Unresolved
Our verdict: Dealing with Whirlpool, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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12:00 am EST

Whirlpool washing machine of no use

Dear Sir/Madam,

We have purchased Whirlpool Model F/A W/M H-65 washing machine in the name of Gnana Guru Raja on 19/10/2006. Serial No. INB063502073, Model No. 7230, date of Mfg. 29 AUG 2006.

For the last 5 months there is serious problem in the machine and 10 times we had informed to the customer care no. [protected] and they have sent a technical person MR. Parmesh.

But the problems still not been rectified and the machine is not been used for the last 25 days.

The actual problem is under the machine there is a water leakage, the dryer is not working properly and there is a big noice when the machine is started washing.

We would like to bring to your notice that this is a very serious problem, either the problem has to be rectified permanently or the unit has to be replaced for new.

We were trying to reach the managers Mr. Jeyaraj and Mr. Lakshmanan - Bangalore,
but they are not at all anserwing the call, its always ringing.

I request you to kindly take action against the poor response and find a solution otherwise we also don't have a choice.

If there is no response from your end then we don't have a choice i will have to take a legal action nor go to the media.

Please understand the seriousnous and do the needful as early as possible.

Regards.

Arjunan - [protected]

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12:00 am EST

Whirlpool faulty washing machine!

We purchased a Whirlpool washing machine from Curry's with a warranty in case of faults within one year. After 10 months the thing rattled and squeaked so we called the customer complaints department. An engineer came out after a week to fix the problem or so we thought but the engineer banged hell out the machine to replace the faulty part. He even put sealant somewhere and said do not use it for several days. He also said he had a lot of problems to sort out with these machines as they had a faulty part.After several days we started the machine up and there was water all over the kitchen floor. We called Whirlpool again and repeated that the engineer said there were lots of problems with the machine but they said they did not know what he talking about as they did not have any faulty machines.

He came to fix it again throwing his tools on the floor in obvious temper and frustration and left again with the same remark do not use it for several days. This we did even left it longer to switch on again. Wow! Water all over the floor again. We had many calls to Whirlpool and they said it is Currys that have your money not us. We said in reply but they are your distributors and they purchased it off you.All went quiet and they said they would not give us a new machine.

The engineer is returning now with a complete new drum but we have lost confidence in Whirlpooland will advise all who ask not to purchase one. As soon as customer service knew we were very annoyed they clammed up and said very little obviously in case of legal redress which we may very well do. Whirlpool are a nightmare in our opinion and spend more on service engineer visits than the machine cost. We have waited three weeks without a washing machine and they care very little in our opinion.

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Jacob Thomas
,
Apr 05, 2008 1:18 am EDT

I bought a washing machine of Whirlpool Splash 5 kg fully automatic on 16th February 2017. It stopped funcitioning on 24th March 2017.

I am awaiting with patient to get it repaired. I contact daily the call center, branch service and the dealer. The response is that " we would definitely do it today". But much waters have flown since then the day has not come.

Let this be a caution to those who are going for Whirlpool

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J Rettew
Aldie, US
Mar 15, 2010 6:04 pm EDT

I have been waiting over one month to have my washing machine serviced. Wrong parts were ordered, 2 technicians cancelled service appointments, will not schedule appointment any earlier that 2 weeks out, are not cooperative and are liars. This is my fourth serious issue with Sears. This company should not be able to be in business, and at the very least should not be able to represent themselves with good customer service.

The company is not cooperative and would not let me speak to anyone else that may have more authority.

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David Carpenter
, US
Apr 06, 2011 6:54 pm EDT

I recently purchase a high efficiencty Whhirlpool Washer over the internet. I was not fully apraised of the operation and I am very unhappy with it.

It is not possible to determine how much water the machine uses. For this reason it is impossible to correctly apportion the correct quantites of soap, bleach, or other additives. It is even impossible to determine how much water the machine adds during any time of the operation.

My liquid soap cup can not be washed out with washer water because the lid locks and hence it runs down the side of the soap container.

I wish I had been informed of this before I purchased, and well, I wish that I never purchased it at all.

As anyone knows it is impossible to discuss this with Whirlpool. But maybe there is nothing they could do anyway.

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latika singh
, IN
Oct 21, 2009 2:05 am EDT

i am highly dissapointed withe services of the company.i have been having problem since july and i again registered complaint on 16sep09 with the complaint no LK0909004189, i have been continously reminding about the complaint and everytime i was being told that it will be done in a weeks time but today ie 21oct99 when i called up in customer care services i was told by your representative that my complaint has been closed without taking any action and i have to again register the complaint.when i asked the representative Ms Seema Yadav to let me talk to some senior officer their she refused to do that and when i asked her to give the CEO's contact number or mail address she asked me to register a fresh complaint and she was quite adamant about it.now i want to know when damage has been done by your companies engineer then am i responsible for it and why my complaint has been closed without my knowledge?secondly why i am being harassed just because i have purchased your company's product.such a reputed company has really dissapointed me.i would like that managing director Mr Arvind Uppal to take some action in my case.i am a war widow of an army officer and i expect from your company to help me out in this case.thanking you

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Shilpa
,
Sep 27, 2006 12:00 am EDT

We have bough the Whirlpool washing machine in 2017 and it is having some problem. I have registered a complain with Bangalore Karnataka India.Service center 10 days back and nobody has attended the complain. Complain No(Call No): 2701.

One technician called Shabari ([protected]) from service center called up and with him I was enquiring about the timings they work and when is he going to come he behaved in a very rude way. He just doesn't have decency, He doesn't't know how to talk to the customer and I don't understand How such people are working with world class company like Whirlpool.. Almost everyday I call them up and they say they will be sending the technician today. Everyday I go home early from office and nobody has turned up till today.

Can you please look into this problem.

Thanking you and happy day.

-Regards,
Shilpa

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Manoj M Nair
,
Nov 21, 2007 12:00 am EST

I had purchased a fully automatic washing machine in Y2017 from the said company at Baroda, Gujarat. I have always noted that the after sales service of this company is PATHETIC! I had recently lodged a complaint on 17/Nov'07 regarding the machine not working and called up the online service call number to be logged onto a customer service representative (CSR). The CSR categorically took my complaint and assured of an engineer visiting my residence in 48 hrs after 1900 hrs (the time I indicated as the preferred one!) since my home would be locked during the daytime. After 48 hrs I called up again on not seeing any engineer visiting me and got logged onto another CSR to whom I gave the complaint number, however had to explain all details like name, location, machine, problem etc... again and she assured a 24 hrs response time.

Needless to say this saga has continued until today (21/nov) and when I called up the service station now and got a NEW CSR (as usual!) I was informed that the engineer came by MISTAKE at 1400 hrs instead of the 1900 hrs that I had specifically indicated (There was however no evidence at my residence that the said engineer had actually come! I even checked up with my building security). Now the CSR asked me to lodge a NEW complaint and I had to relentlessly provide all details again. The response I get was amazing, the CSR said "Your complaint would be attended in 48 hrs".
It is true that a company's reputation can be judged by the service it offers it's customers once the product is sold to them. I would strongly recommend people reading this note, pl not to buy any WHIRLPOOL goods. Now I realize that the name of the company is actually symbolic of where their customers would land up if they avail "after sales service"!

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Puspendra Kumar Singh
, IN
Nov 15, 2009 11:22 pm EST
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My washing machine is under warranty period & I had complained regarding my washing machine on 01 Oct 2017 vide my telephone no.[protected] but till date my complain is not resolved. In this connection I contacted customer care a number of times but it was useless and hence this email to you.

Pls note I had contacted Mr Saroj, Whirlpool Kolkata office employee, a number of times but his commitment was not fulfilled any time.
Pls note I have written a number of times regarding my earler complains but I have not received any reply. Is this the quality of service from WHIRLPOOL.

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Rajiv Kumar Singh
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Sep 24, 2007 12:00 am EDT

I have purchased Whirlpool washing machine from Uttam Sales, Jamshedpur, Jharkhand about 3 years back. Two-three years back it stopped working. I log complaint to Magic Service Point (supposed to be authorized service center in Jamshedpur). They checked WM and told that its PCB is gone bad. I spent about Rs.3000/- and get PCB replaced. After few days, WM again given some problem. This time they first told that valve is gone bad and require replacement. But valve was out of stock, so it took more than one month to attend complain after giving several reminders. Now, they are telling that valve as well as PCB are gone bad.

Firstly, I want to tell that Whirlpool WM so unreliable that its PCB is damaged in few years. And again repeated in few days. Poor washing machine!

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surashreee sarkar
, IN
Jul 29, 2009 1:58 am EDT

i had bought a whirlpool washing machine(model.no fsah-651cr) on31/12/2017 from a whirlpool dealer in noida sector 18(rhythm house). from the very beginning the machine is giving us problems. it was not functioning properly.the engineer from the service centre had to change the mother board within a month.then after about 6 months, yesterday, the machine suddenly stopped midway with the tub full with water. when i had put in the complaint with the call centre, (complaint no.gb0709009091)they promised me to send the engineer between 4 and 6 p.m. but neither the engineer had turned up, nor was there any information from their side, though, the call centre and the service centre kept telling that the engineer would definitely visit .
it is more than 24 hours now that my new washing machine is full with water and still, whenever i am calling the concerned people, they are assuring me that it will get rectified today itself. and i am still waiting for the engineer to come, with all my pending works keeping still pending.
i will definitely never buy a whirlpool product in the future, and would decuede people to buy it, if my problem is not solved once and for all. i had asked the dealer and whirlpool when i had faced my initial problem, to get the machine replaced.they never bothereed to take it seriously.

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Hameeda Parveen
, IN
Dec 16, 2009 12:00 am EST

I have complaint on friday but so far no response from your side.

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12:00 am EST
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Whirlpool fridge door broken

We bought whirlpool 310 double door refrigerator in Jan 2007 and after buying it we observed that the fridge is not working. After some persuasion the technician came and said that there is no gas and it has to be refilled. I don't know how come the new fridge had this problem.

Recently (in november) one day my wife opened the fridge door (the main compartment door) and surprisingly the entire door came out. The hinges on which it was moving broke. I was shocked to see this as this is the first time i saw this kind of problem.

Now i want to get my fridge replaced but nobody is listening. i think the product is not up to the mark.

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gurunath singrikonda
, IN
Feb 11, 2011 2:00 pm EST
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whirlpool refrigrator not working

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Nilesh Gujar
, IN
Aug 19, 2013 1:17 am EDT

We bought whirlpool 310 double door refrigerator in 2007, identical problem! my wife opened the fridge door (the main compartment door) and surprisingly the entire door came out. The hinges on which it was moving broke. Its been 20 days and service center does not know, when would be part be made avaliable, not they are ready to fix this...

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samir k chakravorty
, IN
Jan 29, 2009 9:21 am EST

To
Regional Manager - Sales,
Whirlpool of India Limited,

Sub: Replacement of Broken Freezer Base – Iceberg Elite, (Purchase date 15 / 05 / 08)
Ref: Complaints LK/C/05-08/19504 and LK [protected], dated 05 / 01 / 09

D’ Sir,
I wish to bring to your notice that:

• Ice – scaling was observed at the freezer compartment floor corrugations last summer- AUG’ 2008 and reported to customer care.
• Due to condensation, the coil behind becomes thickly frosted. It is presumed, during power failures, on melting, WATER, trickles from behind the back panel at the floor and settles of the corrugation channels of the freezer. This, freezes soon on resumption of power and operation of the fridge.
• The service engineer upon examination had opened the back panel and comprehensively TAPED the base; behind the face-panel- Aug /Sep ’08 – This did not solve the problem.

• A FRESH COMPLAINT WAS LODGED. THE SAME SERVICE ENGINEER REPORTED FOR INSPECTION ON 05 / 01 / 09
• However, this time exess cooling and broken freezer base has been reported, without a second look behind the panel. The engineer recollected the features of the problem and made a few verbal queries assuring us that the replacement of the broken part shall soon be made.

I wonder why taping was resorted to as a makeshift / temporary service delivery at the first instance. Whirlpool definitely would not recommend clumsy service delivery to superficially pacify unknowledgeable consumers.

• Several reminders have been made during the past month to your service call center, each time assurance is given that the redressal shall be made within the week / 24 Hrs. – but to no avail.

I request you to please look into the matter so that whatever is needed to be done is complied soon so that I may have sufficient time to convince myself that the defect is rectified within the one year comprehensive guarantee period. Hope you’ll oblige.

Thanking you,
Yours truly,

Samir Kumar Chakravorty.
Kanpur – 28th Jan’09.

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deepika
,
Feb 02, 2008 2:11 am EST

Hi ,

I am Deepika and i am having problem in my refregirator , the bottom beeding is gone and the color is Blue and it is 260 Lt please help me on this

Regards,
Deepika

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Radhika Vathsan
,
Dec 24, 2007 12:52 am EST

I have an identical problem! I was surprised such things happen! I bought the same 310 double door "Ice Magic" model in October 2006. Exactly after the one -year warranty expiration time, it stopped cooling, and some condenser had to be replaced. One month later, I opened the door and it came broken off: the metal hinge rod was broken! After complaining repeatedly for oneweek the service mancame and replaced the hinge and we will wait for the next thing to go wrong in a month's time!

This product is definitely of very poor manufacturing quality!

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12:00 am EST

Whirlpool no demo, no installation, only assurances

Purchased machine from Digital Shoppie, Habsiguda, Hyderabad on 7th Nov. Assured demo and installation on 9th. No body turned up even after repeated requests to the Dealer and to the Company Service Centre(Nos. [protected] and [protected]). Talked to one Mahesh. Only assurances and no action. We were told not to install our own as that would make us ineligible for warranty benefits. We are trapped. Machine lying packed at our home.

Our Mobile No. is [protected].

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12:00 am EST

Whirlpool cheating of consumers!

I bought a Whirlpool Washing Machine on 17.10.2007 through the company's online deals which promised to give free gifts, if the company's product was brought through online deals. I purchased the washing machine by using my credit card. The product was delivered to me on 22.10.2007 but without any free gifts. I brought this to the notice of the company as well as to the Online deals.com but no response was received from them.Even I called them by phone, but they never cared to give any response. By advertising on the net, they are just cheating the consumers.

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nikunj.sheth
, IN
Mar 12, 2010 4:10 am EST

LAST YEAR I HAVE PURCHASED WASHING MACHINE AND AFTER 1 MONTHS IT GETS STARTED GIVING ME A PROBLESMS, NOS. OF TIME MECHANIC CAME TO MY PLACE AND REPLACES SPARES, AND LASTLY MECHANIC WAS AGREED THAT THIS MACHINE IS FAULTY U INFORM TO MR. DINESH LUHAR WHO IS HEAD OF DOLPHIN SERVICE AUTHORISED SERVICE STATION BY WHIRLPOOL INDIA FOR BARODA GUJARAT, NOW THAT PERSON AGREED TO REPLACE THE MACHINE BEFORE 3 MONTHS THAT IS IN NOV 09 AND GIVEN REQUIRED PAPER BUT STILL HE IS NOT PROCESSING OR WHAT ELSE FORMALITY HE ISNOT EVEN RESPONDING ON PHONE ALSO. PL GO THROUGH THE MATTER.

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varshaavhad
, IN
Jul 27, 2009 8:45 am EDT

iI totally disagree with your view. As I bought from Dass Electric - Pune, my experience was totally delightful !

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Defects in the new washing Machine .
, IN
Apr 13, 2009 12:13 pm EDT
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I had purchased a washing Machine from DASS ELECTRIC TRADING CO(P) LID, vide invoice Number 9998PSC dated 26-10-08.The person who came for installation fund the particular piece was not proper and I complaint with reference to complaint B040148 and B240424 they have replaced the same.But the second one also have some problem .Again i have registered complaint with the number B010524. usually whenever I complain either a ask through phone what is your problem or a sent a non qualified person just for name sake to satisfy the customer. Though I have informer to the Dass Agencies where I had purchased they also say we will inform to the concerned person and give a new registration number. Though I purchased the machine as my wife is not keeping good health. But now this make me and my wife very sick.Please solve this.

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vipin mishra
,
Nov 30, 2008 11:53 pm EST

duro max system is not working last 20 days.
dealer and salesman no responce.

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vipin mishra
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Nov 11, 2008 10:27 pm EST

duro max dead

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sudhir sharma
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Apr 30, 2008 8:30 am EDT

I bought whirlpool fridge 350 litrs symphony white ch .no. jc4441386 on fifth november 2004. With in one year its module goes defective and was replaced because it was under warranty.Now again the same module got defective. Now i have paid rupees 2503 and it is replased. Since i am an engineer and think the problem is with the poor quality of module and its components. There is no question of voltage fluctions. If we have to replace this module every year and spend so much money on this then i will ask all my friends not to buy this fridge. The service contract is too high.pl comments and look into the matter my mobile no is [protected] and permanent custmer identification no is 4783191. Thanks.

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Ramesh
,
Nov 21, 2007 9:34 pm EST

I think you are a very lucky person because at least you got your machine, but for me it is a nightmare. I had made the payment for the washing machine on [protected] and I am still waiting for the machine. I hope to be as lucky as you. The days are not far away when this Whirlpool company will be in dumps. I appeal to all to boycott this company's product.

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12:00 am EDT

Whirlpool fridge not working!

I made a very expensive mistake by buying a 400 lit double door refrigerator and from that time it was the end of my "Peace of Mind” which is your punchline!Since July 2017 when the fridge was bought I have had to call the service centre t least 10 times. in this brief period the compressor has been changed, some other part has been changed twice , I have had to buy an AMC and also buy a stabilizer as I was advised by your technician that Whirlpool refrigerator does not function well without it! Something unfortunately the salesperson did not inform at the time of selling this terrible product. It is surely the worst piece of machinery ever produced and I assure you it will not help your cause to have expensive film stars do a dance on TV to sell your products when your customers are going to tell as many people they can about how bad this product is. Anyway as on 1st Nov the fridge is not working again and in spite of logging the complaint early in the morning no one has bothered to show up till 3 p.m.I had also requested to speak to a senior person regarding this as I have already spent Rs.10000 on various and each time the fridge stops working I have to throw away all the stuff from the fridge! Can someone tell me who is going to pay? I think I should go to a consumer court.

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Dilawar Singh
,
May 04, 2007 12:00 am EDT

I purchased a fridge on 2 feb. Till date nobody has come for installation. I told them ,the dealer says nobody requires a refrigerator installation. Stay away from Whirlpool!

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Maud Hallin
,
Dec 11, 2007 12:00 am EST

Refrigerator bought at end of June is still on warranty, so I called for assistance. Interior of refer department and frozen section were filled with ice. First technician, who arrived around 7 pm for a 1-5 appointment diagnosed leak in sealer. Silicon caulked. Incorrect diagnosis. Called again, new service set up. Now diagnozed needed new sealer. Sealer ordered by technician. When it arrived I had to set up a third appointment. Now on November 30, when I called to remind the operator who sets up appointments, I was told I was not on the list for that day. New appointment for December 5 for 1-5 o'clock appointment. Received call at 3 pm stating technician would be there within an hour. Nobody had arrived by 7 pm. No more information. New set up for December 11. Call at 10 am. I had been assured because of earlier mess ups that I would be first in the morning, i.e. around 8 am - some of us customers believe we also have a life.

New Technician arrives at 10.30 and states nothing wrong with sealer. Problem is defrost timer. Luckily he has a timer, and with my help we struggle through the instructions on how to connect replacement timer. He defrosts refrigerator, is courteous and intelligent, and knows his stuff. Not true with previous technician, who clearly needed a lot of training.

How many hours have I had to wait, call to find out when I would receive service etc. By now about 25 hours of frustration. If this is the way of the future I will not buy any more American labeled appliances for my apartment buildings.

The scheduling system for this company STINKS.

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Shobha Muralidharan
,
May 29, 2008 5:18 am EDT

First and foremost, the call center will action the complaint only after 48 hrs of the same being registered! Inspite of informing them the nature of complaint the service person lands up 72 hrs later with out the spare. The complaint was registered on 10May and till date a simple control nob has not been replaced. The local service manager in Bangalore is not available and the acting mgr has barred all incoming calls! As informed by the service person, models keeping changing every year and we need to keep up with that trend. You mean to say that the spares for a product purchased in 2017 would not be available?

I am unable to comprehend the companies attitude. Any suggestions?

Hassled consumer.

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I.Parvez
, IN
Oct 19, 2009 4:12 am EDT

I bought a double door whirlpool refrigerator (ice-magic 310 litres)
From a dealer in laxmi nagar, new delhi, in january 2017.

It has a warranty on compressors, which is valid for 05 years.

This january (2017), the compressor conked off, so they replaced with a new one (but charged me for gas filling & timer & relay)...in march, it again showed faulty functioning...in may whilpool enginners carried on a gas re-filling on my expense, but the fault could still not be completely rectified, as the cooling was not proper...in june they again suggested de-chocking of capillary tubes & a gas re-filling, which was done on my expense...!

Now in september, the company carried the refrigerator to their workshop, for repeating the de-choking process & gas - refilling + a relay etc replacement (at my cost)...in the workshop they also discovered that the compressor was not fucntioning properly, so again a new compressor was also provided... all this on 22nd. september, 2017.

... the funcyioning is still not proper, and now the engineer says that the thermostat will require replacement...!

That is the standard of products being dished out by whirlpool - use for 3-4 years (or till a problem does not crop up, then throw it off... and buy a new one, for sure)

I. parvez
011-[protected]
Ipar5@hotmail.com

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ASHU GUPTA
,
Sep 11, 2007 12:00 am EDT

Purchased 340 lit whirlpool refrigerator 18 months back and since the delivery its balance points were not proper and inspite of several reminders and complaints regarding various malfunctioning specially door closing no one to attend the problem. AMC charges extra Rs. 3500/- also paid but no one to attend the problem saying spare is not coming from company.

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Stanly Silveira
, IN
Sep 30, 2009 11:57 pm EDT

My Whirlpool refrigerator conked off on thursday 24th of September 2017. We made a complaint to the call centre and were assured that an engineer will come home the next day to check the fridge.

The engineer did come home the next day. He checked the refrigerator and informed us that the compressor is blown and that the fan will need to be replaced and gas refilled.

We were assured that this will be taken care off on the coming Monday inspite of it being Dasshera. On Monday, no one turned up.

We informed the call centre and were assured that the complaint will be taken care off on Tuesday. No one turned up on Tuesday too.

We called the Call centre and asked to speak to the manager. We were informed that it is against company policy to disclose the name of the manager. So we spoke to a supervisor by the name of Dharmesh who very confidently guarnateed, I repeat guarnateed, that the fridge will be repaired on Wednesday.

We waited till late Wednesday, all the time calling the call centre to inform them that the engineer had not yet called up. Ultimately in desperation I called and asked to speak to Dharmesh. After making me hold the line for 10 minutes he comes online and LIES to me that the engineer is on his way. When we still did not recieve a call till around 7.30 PM I again called the CC and asked for Dharmesh. This time around I was informed that he had left the office.

I asked to speak to the supervisor on the floor. I was informed that one Naina will be calling me.

Today is Thursday, I still have a broken fridge with no engineers visit.

As of today, not a single Whirlpool appliance will ever enter my house for the rest of my life.

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Applicance Repairs
Maple shade, US
Apr 29, 2009 2:35 pm EDT

The cost for the service was very expensive, the technician was only at my home for 1/2 hour, it was only a clogged water line. No parts were used. Icalled to question the outragous charge and the owner of the company was very rude and would not reduce the charge.
My advice.. Do not use this service.

Jc

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boing1228
Newtown Township, US
Jul 03, 2011 10:14 pm EDT

Did they fix it for you? Did they tell you how much it would cost you beforehand? then you have no gripe. Everything is expensive nowadays. Look at a loaf of bread $4.00. Its nuts. But you never mentioned the quality of their service. That is after all what you hired them for isn't it? Do you negotiate the price of a car after you buy it and think you paid too much? never. And your complaint is based on the fact that this company didnt reduce their bill?
Grow up.
Do you negotiate your insurance bill, how about your mortgage? What do you do for a living?

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vishal a shah
, IN
Jul 19, 2010 11:49 am EDT

My Whirlpool refrigerator conked off on thursday 24th of September 2017. We made a complaint to the call centre and were assured that an engineer will come home the next day to check the fridge.

The engineer did come home the next day. He checked the refrigerator and informed us that the compressor is blown and that the fan will need to be replaced and gas refilled.

We were assured that this will be taken care off on the coming Monday inspite of it being Dasshera. On Monday, no one turned up.

We informed the call centre and were assured that the complaint will be taken care off on Tuesday. No one turned up on Tuesday too.

We called the Call centre and asked to speak to the manager. We were informed that it is against company policy to disclose the name of the manager. So we spoke to a supervisor by the name of Dharmesh who very confidently guarnateed, I repeat guarnateed, that the fridge will be repaired on Wednesday.

We waited till late Wednesday, all the time calling the call centre to inform them that the engineer had not yet called up. Ultimately in desperation I called and asked to speak to Dharmesh. After making me hold the line for 10 minutes he comes online and LIES to me that the engineer is on his way. When we still did not recieve a call till around 7.30 PM I again called the CC and asked for Dharmesh. This time around I was informed that he had left the office.

I asked to speak to the supervisor on the floor. I was informed that one Naina will be calling me.

Today is Thursday, I still have a broken fridge with no engineers visit.

As of today, not a single Whirlpool appliance will ever enter my house for the rest of my life

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g.srinivasan
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May 25, 2008 1:05 am EDT

Sir,

I had purchased Whirlpool Ice Berg on 15/5/2017.

Since then due to several problems your co. has changed the fridge 3 times.

On one side we thank you for 3 replacements but on the other we underwent terrible mental pressure.

Now even the 3rd. fridge isnt working well, aprox. since last 30 days. The sensor was replaced then within a couple of days we were told that the thermostat needs to be replaced.But as of dt. no action taken.Sir we are LITTERALLY BEGGING to your service people but of no use.

Whirlpool a co. of high stds. should it's customers be treated like this.

I would be very happy if you could HELP us in this issue

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Whirlpool calypso washing machine

I bought a whirpool washing machine for $1200.00 six years ago. I also bought an extended warrenty covering the machine for five years. I have had nothing but trouble out of the machine the entire time I have had it. Every six months to a year the machine had to be fixed due to a defect in the design. The machine allowed lint from clothes to get into the motor and burn the motor up. Everytime this happened the extended warrenty fixed the machine. Now the warrenty is out on the machine and whirlpool refuses to take care of the situation. I paid whirlpool $1200 for a machine thinking that I was buying a high quality product that would last 12 to 15 years. Whirlpool insist that because it is not within their specified warrenty period they have no legal obligation to me. I am a single mother of three children and a full time nursing student. I do not have the funds to replace the machine at this time. I have been placed in a very difficult situation and all whirlpool cares about is their legal obligation to me. They have acknowledged that the problem is in their design but will not take care of me, their customer. I also bought a dishwasher from them that the electronic panal went out on the first year and a dryer that the motor burned up after I had it for 15 months. Both of those items were still covered by the warrenty but I am very upset to have had the problems in the first place. I paid more money for whirlpool products than I would have else where thinking I was buying quality and customer service. I was mistaken in both of my assumptions. I will never buy a whirlpool product again and I would advise anyone looking for quality products with a company they can depend on to avoid whirlpool products. Renee Pittman, Texas

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Chris
,
Jan 12, 2008 4:12 am EST

Whirlpool has consistently been the number one manufacturer in appliances in the United States for many years now. We trust them enough to put them in hundreds of new apartments we build every year.

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Joan Brigham
,
Dec 14, 2007 2:12 pm EST

I purchased a whirlpool stove with a black cooking area the paint peeled around the burners,and its
almost impossible to clean it the worst stove I ever bought,you should do better testing,I wish I had buy a white stove

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Whirlpool - no response from service centre in hyderabad

we had bought a whirlpool fridge 3 years back from a dealer in hyderabad, now after three years a very delicate and essential part of the fridge on which the funcioning of it depends has suddenly stoped working i.e the PCB of the fridge. we had called the service centre in hyderabad ,they registered the compalint and send there service man. when the person...

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Whirlpool non rectification of fault

I have a 220 liter double door refrigerator from Whirlpool. I have other goods like AC, fully automatic washing machine from this company too. I also have all these products under AMC, my customer id is: 367961.

For last 3 months I have been calling the company consistently since the water trey is broken, every time I am told it will be done in next 2-3 days.

3 months [censored]... what have I paid AMC charges for?

INDIA, the lax country...no system in place..if there is system no one is following it.

Can Whirlpool give this kind of ### service in a advanced country?

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Whirlpool failure in 9 months of purchase

I have purchased Whirlpool washing machine Model WM - F65 on 1-1-2007 ( Date of Manufacture by the Company was 16-11-2006 ) in Trivandrum . On 14-10-07 white magic has failed in warranty period and now makes hell of a noise while on . I logdged complaint to Service centre , Trivandrum . They checked WM and told that its PCB has gone bad. This PCB failures in White Magice Model of Whirlpool reported by so many customers indicate Company needs to address this Control PCB failure rate MTBF . Poor washing machine!

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jitender gupta
,
Oct 29, 2007 12:00 am EDT

washing machine not working properly

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whirpool white magic washing machine
, IN
Mar 08, 2011 3:34 am EST

whirlpool white magic has a worst quality pcb in it, The service team replaced my machine's pcb three times in just one and half year. Today its dead again! I have an another machine thats working perfectly since 2000 December, I should haven't purchased a fully automatic whirlpool machine.
Abhijith Balachandran, [protected], [protected], abhijithpbalachandran@yahoo.com
Pooparambil house
Velappaya, Thrissur

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ann gowell-porter
BURAS, US
Jun 10, 2010 1:16 pm EDT
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I PURCHASED A WHIRLPOOL DUET SPORT IN FEBRUARY OF 2009, WHEN ONE YEAR CAME UP, I THEN PURCHASED THE EXTENDED WARRANTY THAT WHIRLPOOL OFFERED. I SPENT IN TOTAL OVE $800 FOR 3 YEARS OF WARRANTY ON BOTH ITEMS. IN LESS THAN 2 MONTHS AFTER BUYING THE EXTENDEDWARRANTIES BOTH WENT OUT, THE DRYER HEATING ELEMENT AND THE WASHER BEARINGS. MY APPLIANCES SHOULD RUN LIKE NEW BUT NOW WHIRLPOOL WILL NOT HONOR MY SERVICE AGREEMENTS AND I HAVE HAD NO WASHER OR DRYER SINCE MAY 1. WHAT SHOULD I DO NOW? CAN'T AFFORD TO BUY A NEW ONE? I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AGAIN IN MY LIFETIME!

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rajesh
, IN
Apr 24, 2009 1:15 am EDT
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24-04-2009
Hi
I purchased a whirlpool washing machine white magic FSAN652 on 17-10-2008. All of a sudden, from yesterday onwards it started giving trouble.The moment I switch on the power only agitator spins that too only in one direction.When I phoned to customer service they told that it is PCB problem.Not even one year is over from the date of purchase.This clearly indicates that the testing wing of WHIRLPOOL is pathetic.Out of so many tests can't they even choose the high temperature and vibration test to improve their product quality.It is a shame to the so called design wing and shame to whirlpool.

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Whirlpool very poor quality

have bought fp65 model washing machine in the year 2005
till now there was not any prblem but now the water was not draining out, then i called the service man but he says that there was a leakage in the drum so i have to replace the part for
Rs 3000 i want to know why there was a leakage in the drum because i am using the machine cleaning powder every month and pure water for the machine. this is the life of your machine. the service man says it might be beacause of water and overload
i want to know is the correct solution for this. send me the reply soon as possible.

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john mathias
, IN
Sep 23, 2015 3:56 am EDT
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I have whirlpool automatic washing machine since 31/2 years now 2nd time board problem came not working we paid more money to purchase this machine now suffering to solve this problem why they are manufacture like this parts to change every year any how whirlpool products not good to purchase

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H S Prabhu
,
Dec 07, 2007 12:00 am EST

Whirpoll Washing Machine F-65 Black 9791(m92) chasis no.5001506 purchased vide bill no 19024 dt.07.01.06 from vijay sales Mahim branch.

Nature of complaint: heavy water leakage since last two days from water tub.

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D Acharya
, IN
Jan 07, 2012 8:34 am EST

The washing machine ( under the warranty period ) has not been rinsing. We were visited by the service technician at Suratgarh a week earlier, and he assured he would come back with the needful parts. Nothing has happened despite reminders.It is requested that the same is repaired at the earliest.

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Jose P Kunnath
, IN
May 04, 2010 2:09 am EDT

We bought a F65 washing machine on 31-05-2008. Machine is working, but unable to take in water to the tub.So please rectify the defect at the earliest.

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GOPAL
,
Sep 12, 2008 7:34 am EDT

We were purchased the WHIRLPOOL washing machine 5 years back and it is in perfect running condition, but only one thing it is unable to take the water inside the tub. Hence it is requested to provide the service.

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manzoor ahmed
,
Jul 30, 2008 12:56 pm EDT

my whirlpool washing machine was in their PEACE OF MIND PLAN[AMC].almost six months it was under repair.they could never fix it.by the time Amc EXPIRED and they refuse to renew the same.I wrote to the company but there was no response from them either.Now it is lying outside my house as a garbage.

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ajay agarwal
,
May 01, 2008 10:06 am EDT

my whirlpool washing machine is not working from last 30 days i make several complaint at the call center of whirlpool but no body attend it.my complaint no is LK908004098 my washing machine is under warrenty . pls give ur kind attention on this matter .
thank you
ajay

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Gajanan Kale
,
Nov 12, 2007 12:00 am EST

The whirlpool company washing machine was purchased only nine months before but every fifteen days it breaks down and we have to call the company person. Till now we have also spent more that Rs.2000.oo for its repairs although it is in the warranty period.

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dayanand rai
, IN
Mar 31, 2010 7:14 am EDT

my whirlpool washing machine is not working properly. i want you to register complaint regarding it.

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g.v.madhusudan
, IN
Sep 12, 2009 4:04 am EDT

Dear Sir
we bought a washing machine (model : whitemagic Pro XL 800h) on 31 march 2009. the performance of the machine has been astonished us, as it worked for only hardly 5 months from the date of purchase. we lodged a complaint on 26.08.2009, for which your service person has inspected and changed a display part for the brand new machine and confirmed us that the problem has been rectified, but the problem was not solved. Nearly for 15 days we are waiting for your service end to rectify the problem. After contacting several times we are fed up and we finally registering the complaint thro' this email.
Expecting your immediate reponse in this matter.

Regards
G.V.Madhusudan
Mobile : [protected]
Email : madhushanse@gmail.com

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Whirlpool problem persists after multiple repair calls

Our brand new Whirlpool top-loading washer (model WTW5800STW0) was defective as soon as it was installed. The warranty repair was made (after a 2-week delay) and the same problem persists. Multiple calls and the problem is still not resolved. Whirlpool needs to improve its quality control in the factory so new machines are not shipped with defects. Barring that, they need to train their warranty repair staff better so they can fix the problems the factory does not catch.

Beware people!

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Arab49
, US
Apr 14, 2014 5:28 pm EDT

we have had nothing but problems with our washer. Just two weeks ago, we were told the 2.5 year old washer would cost $975 to repair because the bearings went out. When in use it sounds like a jet plane landing, when in the spin cycle. I would highly recommend not buying this product.

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Whirlpool vibration problem!

My Whirlpool washing machine model H-65 is a top loading fully automatic machine which is a sleek good looking Golden color master piece and works fine all the time EXCEPT around 7 mins on the digital display remaining suddenly it will start vibrating like as if there is some earthquake. Two customer calls from the company resulted in buying another sleek troley from Whirlpool but problem remains the same.

Now it is everyday affair that somebody has to wait for this earthquake and then run towards the machine to close the wash cycle at premature stage and again start spin cycle. So all that look good and sleek may not necessarily perform as well (may be problem with my piece as every piece has its own resonance frequency).

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S. Narasimhan
, IN
Jan 17, 2011 10:55 am EST
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Bearings of the top Lading automatic washing machine to be replaced

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aniket k
,
Nov 03, 2007 9:25 pm EDT

I have the same problem with two machines purchased from whirlpool. One is the tvs whirlpool first model launched in india and the second one is the f-65 . we used the first one for 12 years with the earthquakes and decided to buy another whirlpool being assured by the company that the this problem was rectified. GUESS WHAT both of them vibrate (the machines actually toss themselves around) and now they are lying in my garage and i have sworn not to buy whirlpool products. Every time the service guys came they give the excuse of uneven load in the drum and say the bearings must be damaged and take the washing machine slap a bill on me. The machine works fine for for a week and back to square one.

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Whirlpool does not work

This is the third complaint I have made on line... I made one call in oct 06 on this dehumidifier. It has not worked from the first day. I returned it to store and they pointed out to me that I needed to deal with whirlpool... I attempted this on the 800 number and got no satisfaction. I then purchased a new one which has worked in just the right manner. I have now ontacted you in the only manner that I know and that is as a complaint. I misquoted the the price, stati ng $236. Plus tax. I now believe it was $239.00 plus tax, as I have just purchased another one at that price. My paper work says 10-06... I expect a refund of the purchase price as I need to purchase another one today. I am putting these in rental properties and also in my sons home. What can I do to receive satisfaction? (3 requests) I cannot ignore this expense and forget it. It is just too much money. I have the box it came in as it has just been sitting there. I can ship to whatever address, at your cost, that you wish...

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Update by Mary Huberta Boone
Oct 04, 2007 12:00 am EDT

Called 800 number on appliance and was told basically that it did work. I have not been able to use at all and had to purchase a new one. I have it in original box and purchased at Lowes of Elizabethtown, Ky. I still would like this to work but it does not. I plug it in and it run for a short time then emits a smell of overheating and shuts off in just a few minutes. Has not yet dehumidified at all...No moisture has been collected. I am not interested buying parts and trying to repair this unit. I would like to ship to Whirl pool at their cost and receive the $239.00 plus 6% tax back to pay for the cost of purchasing an identical one. M. H. Boone, PO Box 702, Elizabethtown, Ky. 42701.

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Whirlpool poor service!

We bought a Whirlpool washing machine (6th sense, h65 model) on September 1, 2007 and after continuous call the service person came for demo only on 6th of September. The washing machine was found defective. Some E3 problem came and they said they will replace the spare part. We have invested Rs.2000/- more for this stain wash and we are not able to use stain wash. We really regret for having purchased the whirlpool washing machine. We were fed up calling the call center people and SAI SUMUKHA SERVICES (authorized service partner of whirlpool), malleswaram. How long will it take for these people to get a spare part. They were eager to sell some spare items like stand, cover, extra tube.etc., for money, but not willing to replace the defective part. Is this a punishment for having purchased whirlpool washing machine? If these situation continuous, nobody will buy Whirlpool products. Customer are not fools.

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SHAJI.B
, IN
Sep 19, 2010 12:43 pm EDT
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I own a fully automatic Whirlpool washing machine. I have taken the whirlpool home care plan for the maintenance of this appliance for 24 months from 10/11/2008 by paying Rs 4000/-(Application Receipt No 129504. The following complaints are registered for your immediate attention.
1)Whenever there is a complaint to the machine, the agents take a long time to attend to the complaint.. resulting in nonavailability of the appliance for use inspite of the maintenance contract.
2) Even after attending to the maintenance, the appliance again shows some part of the old complaint with some others again resulting non availabilty of the machine.
3) After two to three attendance at home for the maintenance, they require to take it to their workshop and they charge big sums for conveyance.
4) Recently, from three months back, the complaint of non storage of water during working of the machine was noticed and complaint registered. Even though they attended (though belatedly, every time, ) the same complaint is repeated after a short time of one or two days after repair. Still, the same complaint along with beep sounds and non working of rinse, spin etc are continuing, they told us that the machine is to be taken to their workshop. even after four to five days of this report they did not turn up to take the machine. Then due to the urgent needs for the appliance, we transported it to their workshop on 11/9/2010. they promised to deliver it back on 14/9/2010.On contacting on 15/9/2010 they promised to deliver it on 16/9/2010. Again on 16/9/10 they postponed it to 17/9/2010 morning. On 17/9/2010 again on contacting them, it was informed that they will tell the position after 4'o'clock. But there was no information at 4'o'clock or later.Next day, again they were contacted and I was requested to contact the workshop supervisor on his mobile after 12 o' clock . On trying to contact his mobile no, several times, the call was not attended by him. Finally, I reached the service centre driving my car 10 km from my house at Mannanthala at 4.30 pm, and enquired about it they have raised the adamant stand that as they have lot of customers, what they could do is to give the mobile no of the workshop supervisor. Again they have postponed the delivery by two more days.the appliance is not ready till date of this complaint(19/9/2010)
We are cheated by the promises made by the home care plans to the keep the appliance in working condition for a duration of 24 months. During the above period we have been continuously cheated by purposefully prolonging the service time and not properly repairing it each time, most of the time we were left without the services of the appliance. Also after owning the appliance and the home care plan, in addition to doing the washing manually, we had to go behind the hassles of continued reporting complaints, going behind these service persons, hearing their retorts, trying repeatedly the unattended mobile nos, etc in our busy schedule of life. The very purpose of having a home care plan is defeated.
The contact address of the service centre is " Hi tech Solutions", TC14/1733, Near Ganapathy Coil, Vazhuthacaud, Trivandrum-14
Nos I have contacted are [protected], [protected], [protected], [protected]

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Ravi Nagpal
,
Aug 14, 2007 12:00 am EDT

I have purchased a washing machine from the distributor of the comapny at Amritsar on calling for the first servicing the story of the poor performance of the company distributor & service agents open in front of me.

The products the company send for replacement is look as they are taken out from old machines. There is no packing on the part & even the part is not complete.

The company after lodging complaint send the service agent after a week. The service agents come to just merely solve the complaints and not to guide customer properly to take care while using machine. The nos. printed on the bills provided by the distributor are wrong and no one pick up the phones if one or two nos. are right. Also the nos. they give for lodging complaint are of Delhi while the person is purchasing machine from Amritsar. The nos. of customer service centers in the local station are wrong or remains busy.

I suggest all of the customers to wash clothes with your own hands & not to buy any machine from Whirlpool Company.

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latika singh
, IN
Oct 21, 2009 2:24 am EDT

I HAVE A SIMILAR COMPLAINT

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sajid chaudhary
,
Jul 04, 2008 5:23 am EDT

I purchased washing machine on 1st july, from local distributer rohini delhi, according to the dealer machine to b installed withinn 2 days but the company representave not come even repeatedly reminding and requesting them to come.
so my overall view is whirlpool company has no control on their workers, and very poor service for the costomer .

entative not come for

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12:00 am EDT

Whirlpool dehumidifier does not work properly

I have used several dehumidifiers in different locations over the last 20 years, to keep basements and garages dry. I am using three now. I always buy whirlpool brand. Usually the largest unit they have holding the most water. I have two sitting side by side in a garage now. The first does not work properly, lighting up and coming on for a few seconds or perhaps a min and half. Then it smells like over heated and cuts off. The second one that I bought to replace the first sitting just beside works like a top. Pulling about a bucket full of water ever day or so. My name is M. H. Boone in Elizabethtown, Ky. I have called the 800 number on the unit and pretty much was told that I did not know how a dehumidifier works nor how to operate one. I do not want to order parts. I want the $236. plus tax returned and I will ship this unit to Whirlpool at their cost. I have received no use out of this investment... I cannot return it to the store as the unit says that I must deal with Whirlpool...

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Whirlpool frequent breakdowns within 2 months of purchase

I had purchased a Whirlpool Refrigerator Iceberg 310 DLX in June '07, however the refrigerator is more of a bug than being an Iceberg! It has already been serviced once for no ice formation in the freezer compartment and no cooling in the lower chamber. However hardly 3 weeks have passed by when the refrigerator is again back to its old tactics. Leaving me without the comfort of any ice in this hot summer. Worst still, it has already been 4 days since I registered the complaint at the customer care center and yet there is no sign of any service engineer as yet. Repeated attempts to reach the so called Service Manager for Whirlpool, Mr Deepak Jain Mobile [protected] failed to elicit any response from him.

I would strongly recommend other educated consumers to make an informed decision.

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Whirlpool auto defrost not working!

Since about nine months, the auto defrost of my whirlpool refrigerator is not working. Almost every week I need to offload a full freezer load of ice.

Very poor quality product!

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Dr R Ravindran
,
May 26, 2008 6:08 am EDT

Details of my Frij
Model : Whirlpool Iceberg
Model : 10182, 350 L, double door type.
Serial No : INA064606418, purchased on 08.02.2007 from :
VIVEK Ltd,
102/22, Chekkalai Road, Karaikudi-630001, Ph: 236277. Service No: [protected]
Service centre: 236505
Complaint:
There is very low cooling, and absolutely no ice formation. Local Whirlpool service agent says gas may have to be filled up, for which he is asking a fee of Rs 1500, which is apparently double, as compared to charge for the same work by other agents.
Kindly give me feedback as to what I should do.

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Whirlpool major frustration - be wary!

Whirlpool extended warranty / a & e service - essex, ct

On july 22 I experienced a problem with my whirlpool washer which was purchased in june of 202 and has been checked and repaired twice for improper spinning and water extraction. we have an extended service plan agreement. our problem was reported on july 23 and was told I could not get a service call until august 1. from a&e service. over a week! on aug. 1 a service call was made and the problem was diagnosed as a transmission replacement plus other parts. the parts arrived on august 2. a&e services did not arrive until august 8. I pleaded with them and the service company, I even called the whirlpool corporation. to no avail! it took 2 1/2 weeks for a&e to fix my machine! outrageous!

I since found out that a&e is a national organization that has contracts with whirlpool and other major corporations. I do not recommend this dis-service group. what was not explained to me is that I could have contacted an authorized whirlpool service, paid the bill and it would have been reimbursed by the extended service plan. this would have had my washer fixed in days vs. weeks, by a local dealer.

This was a major frustration - be wary!

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J Sulllivan
,
Oct 04, 2007 8:03 pm EDT

Ditto, only in my case the appliance is a KitchenAid diswasher in San Diego. I described the problem clearly on the phone. Even an amateur would know it required a new control board. Yet it took a week to schedule a "technician" who spent five minutes confirming the diagnoses then ordered parts to be delivered in a week or so. A & E is owned by Sears. What a disgrace.

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Whirlpool poor quality of plastic parts

I purchased a washing machine on 30/08/06 and its written in the catalogue that there's no guarantee on plastic parts but when the defect arises just in 6months of usage then who is responsible for that! Inspite of complaining to the firm several times they never gave us any satisfactory answer rather they say that it's the company's policy for plastic parts.. and when we asked them to give us a visit of their engineer they just send to us the technician/mechanic to do a temporary repair... when I asked them for a permanent setup, they told us that we have to pay the expenses for that, it's company's policy!

In the name of policy they use cheap plastic parts and when some misap happens within few months of purchase to it then they ask for money.

Whenever I called no one direct from the company replies rather the call center people tackle with the complaints and all..

Is this the policy to cheat their customer and make money with unfair means!

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Whirlpool In-depth Review

Product Range and Quality: Whirlpool offers a wide range of high-quality appliances, including refrigerators, washing machines, dishwashers, and more. Their products are known for their durability, excellent performance, and innovative features. Whether you need a reliable refrigerator to keep your food fresh or a powerful washing machine to tackle tough stains, Whirlpool has you covered.

Customer Service: Whirlpool's customer service is top-notch. They are responsive, helpful, and always available to assist customers with any inquiries or issues they may have. The company also offers comprehensive warranty policies and excellent after-sales support, ensuring that customers are satisfied with their purchases in the long run.

Pricing and Value for Money: Whirlpool's pricing strategy is competitive, offering great value for money. When compared to competitors in the market, Whirlpool's appliances are reasonably priced, considering their high quality, advanced features, and durability. Customers can trust that they are getting a great deal when purchasing a Whirlpool appliance.

User-Friendliness and Ease of Use: Whirlpool's appliances are designed with user-friendliness in mind. They are easy to install, operate, and maintain, making them convenient for everyday use. Additionally, Whirlpool's website and online platforms are user-friendly, with easy navigation, detailed product information, and a seamless purchasing process.

Energy Efficiency and Environmental Impact: Whirlpool is committed to energy efficiency and sustainability. Their appliances are designed to minimize energy consumption without compromising performance. The company has also undertaken certifications and initiatives to reduce their environmental impact, ensuring that customers can make eco-friendly choices without sacrificing quality.

Reliability and Durability: Whirlpool's appliances are known for their reliability and durability. Customers can rely on their products to last for a long time, with minimal repairs or issues. Customer feedback and experiences consistently highlight the longevity of Whirlpool's appliances, making them a trusted choice for households.

Innovation and Technology: Whirlpool is dedicated to innovation and technological advancements. Their appliances incorporate unique features and technologies that enhance user experience and convenience. From smart home integration to advanced cleaning capabilities, Whirlpool continues to push the boundaries of what appliances can do.

Brand Reputation and Trustworthiness: Whirlpool has a strong brand reputation, backed by their market presence, positive customer reviews, and industry recognition. Customers trust Whirlpool for their reliable products and exceptional customer service. The company is known for adhering to ethical business practices and prioritizing customer satisfaction.

Social Responsibility and Community Involvement: Whirlpool actively engages in social responsibility initiatives. They contribute to philanthropic causes, get involved in the community, and prioritize sustainability efforts. Whirlpool's commitment to corporate social responsibility extends beyond their products, making them a responsible and socially conscious company.

Overall Customer Satisfaction: Based on aggregated reviews and ratings, customers are highly satisfied with Whirlpool. The company excels in all aspects mentioned above, from product range and quality to customer service and social responsibility. Whirlpool consistently delivers on their promises, providing customers with reliable, innovative, and environmentally friendly appliances that enhance their everyday lives.

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Whirlpool contacts

Phone numbers

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Use this comments board to leave complaints and reviews about Whirlpool. Discuss the issues you have had with Whirlpool and work with their customer service team to find a resolution.