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Whirlpool Top - Loading Washer / problem persists after multiple repair calls

United States Review updated:
Our brand new Whirlpool top-loading washer (model WTW5800STW0) was defective as soon as it was installed. The warranty repair was made (after a 2-week delay) and the same problem persists. Multiple calls and the problem is still not resolved. Whirlpool needs to improve its quality control in the factory so new machines are not shipped with defects. Barring that, they need to train their warranty repair staff better so they can fix the problems the factory does not catch.

Beware people!


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  14th of Apr, 2014
Agree Disagree 0 Votes
we have had nothing but problems with our washer. Just two weeks ago, we were told the 2.5 year old washer would cost $975 to repair because the bearings went out. When in use it sounds like a jet plane landing, when in the spin cycle. I would highly recommend not buying this product.

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Whirlpool Corporation Logo Whirlpool Corporation
Customer Service
Overall Satisfaction Rating

636 Reviews
2000 N. M-63
Benton Harbor
United States - 49022-2692
+1 866 698 2538
+86 216 190 6518
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