Whirlpool Refrigerator / fridge door broken
We bought whirlpool 310 double door refrigerator in Jan 2007 and after buying it we observed that the fridge is not working. After some persuasion the technician came and said that there is no gas and it has to be refilled. I don't know how come the new fridge had this problem.
Recently (in november) one day my wife opened the fridge door (the main compartment door) and surprisingly the entire door came out. The hinges on which it was moving broke. I was shocked to see this as this is the first time i saw this kind of problem.
Now i want to get my fridge replaced but nobody is listening. i think the product is not up to the mark.
Whirlpool Corporation Customer Care's Response, Aug 19, 2013
Hello Dheeraj. My name is Melanie and I am a representative with Whrilpool. We apologize about the frustration you have experienced with your refrigerator. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintsBoard), your user ID name (dheeraj goyal), your phone number, your address, the full model and serial number, and email the requested information to Whrilpool.[protected]@Whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.
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