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Whirlpool - R21 Refrigrator / stand problem

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We have complaint about our R21 Whirlpool refrigrator on 27th of June 2009. 1 of the leg was broken. after folowing up with the customer care, Engineer ahs visited my place and checked the issue. Again he visited with the spare parts but size was not appropriate.
He has taken the leg from my refrigrator and went off.
after following up with them more than 20 times, there is no responce.
I have never seen this kind of pathetic service.

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Whirlpool Corporation Logo Whirlpool Corporation
Customer Service
2000 N. M-63
Benton Harbor
United States - 49022-2692
+1 866 698 2538
+86 216 190 6518
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