Whataburger
reviews and complaints

I too always eat at Whataburger to day 12:45pm order #904918 had the worst meal of the day, I notice 4 wrong order given, then cam to my order the fries were cold the buns tasted like they just came out of the refrigerator stone cold. I ask for tea un sweet, said it was in the back never got it. I ask again the 2cnd time said I will get it, they never came to check dispenser even after two asking. sat ate the burger well half threw half away. I eat here twice three time a week, might not go there for awhile. WHATABURGER CASA GRANDE AZ 405 East Florence Blvd. Manger Brian Newman. If you want a nasty Burger come here. If you like to contact me you can at eloyton52@hotmail.com or 520/466/7551 Tony is my name

Yeah, i worked at whataburger in tx and theyve NEVER asked for ID or SSC. Call the local authorities, because they're trying tl scam you

Well I have just been hit for $800+ in charges made in London, UK and informed that it was the result of using my card at a local Whataburger. There apparently is an ongoing investigation, as I am not the only victim of this type of fraud.

You need to get the authorities involved in that one. Now.

Tonight I experienced the worst service I can remember, and I am 51 years old. I walked into the Whataburger in The Colony, Texas and it is probably for the last time. I ordered a #2 Whatameal with mustard and pickles only, and a chicken strip for my nephew. Twenty seven minutes walked by as I sat in the bench by the counter, and in that time I watched 4 people enter the restaurant, walk to the counter to place an order, and eventually leave without even being greeted. Two of them were wearing hospital scrubs.

When I finally decided I had waited long enough, I stood up and walked over to the counter to ask for a refund. A African-American female with a long first name that began with a C popped off at me. She had just dumped my chicken strip in the trash, apparently upon returning from the dining area where she was looking for order #10. That was me and it was a to go order. If Whataburger has waste issues, it is because of people like her.

She was rude, abrasive, and along with a manager named Phillip...are the reason my 38 year relationship with Whataburger is over. I hope nobody else receives the treatment that I did.

I paid with my debit card and the money was taken out of my account immediately. That is the same as cash. They refused to give me cash in return, so Whataburger is essentially sitting on $10.31 of my money after completely butchering my order, making me wait 27 minutes just to find out that an incompetent manager decided to toss my order in the trash when she couldn't find me in the dining room. Heaven forbid that she have the capacity to call out "number 10!" when she couldn't find the right person.

Whataburger got my $10.31. I hope it was worth it I have averaged eating at Whataburgers 2-4 times a week since 1978. I like the Burger King Satisfries any way. I'm sure they will treat me with far more respect than The Colony Whataburger did.

David Kelley

Hello RNStanger, nice to see that the general population has declined so much that instead of checking the bag, you assume everyone is as perfect as you. I am so sure that they werent at all busy, or had just been busy and just not gotten back on their feet from it. I work at whataburger, have been there over a year, and i love it. The people there are SMART, NICE, and ALWAYS doing a better job than the other places we compete with. My wife has worked there far longer than i have, she has her associates and is going after her bachelors right now. The pay is good, the atmosphere is awesome and we all have a family bond. Now, here is my question to you. How do you think it feels to have to drop fries RIGHT WHEN ORDERED, and make the burger RIGHT WHEN ORDERED, not to mention that your DRINK and SIDE items are FRESH and served within the Whataburger standard guidelines which FAR surpass the guidelines of the F.D.A. guidelines on hold times for cooked or fried foods. We have quality food, quality service and yes, the human factor seeps in with forgetfulness or just the common daily routine of forgetting something as small as a pie. BUT there is a positive side too. CALL THE STORE! The number is right on one of two or 3 receipts we hand out. Let the manager know that an item was forgotten in your bag, and it WILL be replaced with proof you bought it (e.g. Keeping the receipt) and on your next visit, go on in and let them know, or let them know at the box. YES! Finally, satistfaction. But wait! There is more. Use a calm and collect voice, we have enough stress to deal with without you calling and YELLING or using your outside voice. So go on. Get out of your seat, jump onto your high horse, ride away from your "Ivory Tower (BTW... CUTE ONE GINGER KID) and get you some apple pie goodness and head back to your tower for more re-runs of American Idol and Dancing With The Stars

If your expecations are so low because of some ignorant preconceived notion of fast food workers, then why are you here complaining? You should go to Whataburger expecting something to be screwed up and verify that your order is correct before you head off to your ivory tower.

Toodles! :-)

I worked at Whataburger in Fultondale, Alabama. I am a high school student and worked almost 30 hours a week. I do agree with Bloodright73, working there was a nightmare. I worked there for almost 9 months, Richard the general manager was nothing on the level of professional. He harassed the workers gave inappropriate hours to students in school, which got in the way of our high school careers. I did choose to work and go to school, but i did not sign up for working 20 hours in two days on a weekend i had to study for exams. Everyone at Whataburger got paid differently we would all just be starting out making 6.75 an hour and ofcourse after so long would expect at least a penny raise. But some people who had just started out working there made more then what we had started making. The employees would make rude comments and harass us behind our backs and the GM would join in with them. I should have done something while i was still working there, but was to much of a coward. I hope someone does do something about that resturant because its nothing but a slave shop.

I agree with LisaC dude... If I woke up tomorrow in your shoes, I would look at furthering my education for 2 reasons 1) financial security and 2) better work environments. While you are young, you still have a chance and you need to seize the moment before it is too late.
You are either rebellious or caught in a vicious cycle of ignorance… When I say rebellious, I am referring to you not heeding to other people’s (family & friends) advice and wisdom to make something of yourself. This vicious cycle of ignorance that I am referring to pertains to the possibility that people are giving you the wrong advice and you are buying into it. For instance, my family always told me to work and did not endorse education. The advice that I was receiving made me think the thing to do was go out and get the best job I could get, which would be general labor. So, being a high-school dropout with a 10th grade education gave me little confidence that I could ever get into college or make any progression in my life period. Let me just tell you… I came to the conclusion one day, after working many crappy jobs, that I had to do something. So, I went to the local community college and earned a GED and then decided to start taking classes at the community college towards a degree. It wasn’t too long before I earned a bachelor’s degree in mechanical engineering and ended up getting a master’s in mechanical engineering as well. Today I am doing very well and when I see people like “ke-ke, ” (unsure about the spelling) I just smile knowing that element is not a part of my life; don’t make it a part of yours…

eh, maybe you should think of furthering your education. Learn to spell. Maybe then you won't have to work a crappy fast food job such as whataburger in the 1st place.

If you're restricted from eating certain foods, I'd advise you to stop eating at fastfood places.

I hope that English isn't your primary language.