SUBMIT A COMPLAINT

Whataburger / complaining about product and service.

San Antonio, TX, United States Review updated:

I went by drive thru at Whataburger located at I10 and DeZavala. I ordered burger meal, several pies, and a side of gravy. The burger and fries were cold. They weren't even warm. In addition, I did not get my side of gravy even though I was charged for it. Also, I would have appreciated it if they would have included some napkins in my order. I had heard that service and quality was going down at this location; but, I did not realize it was this bad.

Sa
May 5, 2017
Sort by: UpDate | Rating

Comments

  • Ca
      7th of May, 2017

    Check orders before leaving the premises and ask for napkins.i If food is cold, request a replacement or heat in a microwave.

    0 Votes

Post your comment