Westinghouse / service complaint in turkey regarding my white westinghouse fridge problem
I would like to report a service problem which has frustrated me a lot and came to a point that I am about to start feeling very distant with the brand and discourage my friends about the brand, even though I have a good history and strong roots with it.
I call this unexperienced service problem! My fridge is a giant one (see attached) and the temperature was out of control in the deep freeze. We invited the service of our district (see attached) a couple of times, were always assured that they knew how to repair the particular issue, but without any solution until today (almost 2 months). Can you imagine how challenging it is without a deep fridge with two young children! My fridge became a trial-error board. Needless to say, we were always charged (550 TL (140$), 250 TL (60$), 90 TL (25$), 400 TL (100$)) so today what we paid in total equals to a good, local brand fridge cost.
To cut the long story short, I am too much frustrated now but would like to give one of the White Westinghouse Service Teams, but an experienced one pls, not the existing one, a final chance to visit my home and repair my fridge without charging me any cost.
I look forward to hearing from you in your earliest convenience. If you need further details, please do let me know.
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