Carrington College
reviews and complaints

Many students were completely unaware that the Externship program, which requires 180hrs of on-site time, was also unpaid.

In 2023, where most students (including myself) in college are working not one full time job, but sometimes multiple jobs in order to make ends meet, students who utilize financial aid and other resources to keep collections at bay, Carrington College says “Yes to unpaid labor”.

It is truly appalling, during my time here we were informed that Carrington College Portland Campus dropped both Legacy Health and Providence Health from their extern program due to the fact that both of these esteemed companies wanted to pay their Externs a fair wage during their 180hours. Multiple Medical Assisting Students were sorely disappointed, and Career Services had to find other locations willing to exploit students for their free labor.

This is my main complaint, that Carrington College as a company does not respect its students or have confidence that each of their students deserve a fair wage for the labor they give during Externship. I believe this should be changed to allow students to be paid for their time and effort, in order to bring a greater incentive to their education.

Hello,

I was enrolled at Carrington College in the PTA program at the Pleasant Hill, CA location, and upon being diagnosed with a couple of disabilities. Unfortunately, I was forced to withdrawal due to my current health circumstances. I then provided the school with all of the diagnosis documentation from my physician, where they were able to complete the withdrawal 9/6/22; however, they charged $2,252.54 for 4 weeks of attendance, and deducted that from a Sallie Mae loan from which I was initially told by Ebony during the financial aid process, that it would not be deducted from the disbursement right away. The school's financial aid department took 3 months to return the disbursement as well as the APR somehow increased from 7% to 14.99% and accumulated nearly $700 in interest just in the 3 months of not returning the funds to Sallie Mae. They based the interest off of the total $18,200 that was initially disbursed, and not the $2,252.54 that the school took. Also, they didn't even give me the option to just pay the tuition directly to the school in full. I had been going back and forth with Ebony in the financial aid department, who took weeks to return my messages. Then our last correspondence where she had informed me that she sent the concerns up the ladder to her supervisor, but then I sent a follow up email to see where things were at a week later, and I received an auto response that she is no longer with Carrington College. I then reached out to Ray who is the head of the school, and received a response from Karen in the admissions department. I provided her with all of the correspondence regarding my concerns, and she informed me that she also sent it to her supervisor, then after 3 attempts of following up, I received an auto email stating that Karen is no longer with Carrington College and to forward all correspondence to an R. [protected]@carrington. edu. However, I again am not receiving any responses. Now, because of these errors and failure to follow through, the accumulated interest is up to $900 with Sallie Mae. I am dealing with my disability with many medical bills to pay, and feel this entire process with the school financial aid department has been an utter disaster, and a lot of stress.

I had a horrible experience from start to finish. I went eight months with nothing to show for. The externship site they sent me was unwilling and uncooperative to let me have any hands on, on top of that disrespectful. The paperwork you sign says nothing about a guaranteed of job or externship. The site read the sign off sheet for externship and they told me it was outdated or obsolete. There was no respect for the college they would not let me do anything hands on they didn't care about the college liability insurance. They take in more students than externship site. I don't have a site and went eight months without a certificate. They said they would get me another externship site they lie allot!

I started on July 19th 2022 at Carrington college I was doing okay until I got sick and even then I try to contact several different members I eventually got a hold of Ashley West they told me she didn't know when I would get my money to be patient she never explained to me why I wouldn't give my money I explained to her that this money was for a home and all she kept telling me was be patient be patient well as September 9th 2022 I am now homeless because of this and I still haven't received my money yes I withdrew from because they did not give me my money and I was sick of course so I want to say thank you Carrington college for making me homeless

I attended Western Career College currently known as Carrington College in Emeryville, Ca 5/2009. This program was horrible. We constantly had substitutes because our teacher always called off work. This made for a very challenging and inconsistent learning environment. On days that my teacher would come to class she spent most of that time discussing her personal outings and social life. It was very frustrating and unprofessional. Me and several other students complained that we did not feel as though we were getting the education that we were paying for. Our complaints were noted and we were told it would be looked into. Nothing came of it. Around November of 2009 I requested a leave do to scheduling issues with my job. I was granted my leave. The day before I was to return I called and was told that I was dropped from the program and the only way I could come back was if I paid more money. I really felt taken advantage of. I was doing well in the program and was looking forward to returning and finishing my studies. I called several times and spoke with the program director and was told I could not return. I was devastated. I was 20 years old with no support other then my school counselors who had no compassion nor could anyone give me an explanation as to why I had been dropped. I enrolled in this school with the understanding that once I completed my program I would have a head start at life just to be dropped with no explanation. I am now in debt and paying a bill for an education that I never received. I called several years later inquiring about re enrolling at the now Carrington College and was told I owed a balance and could not return until it was paid. I have never even seen a bill from WCC. It all felt like a scam

Yes I havent been in Carrington since October 4 do to I had covid and wasnt better until November 2nd and was dropped out of the school and didnt start this school until September 13 or 14 th so I know my bill should not be 1796.00 when I only went for a month and a half. They need to fixed this to the right amount and I still have the books I asked if I can return them no answer. I also had government grants and loans not through the school. But im ok paying the right amount for the month and half of school. Not for three months.

Unethical and unprofessional behavior from the teacher. He graded me on exams and research paper a week ahead of the rest of class to be able to turn my B in his class to an F and to be able to drop me from the program. I had reached out to many of their staff to help me drop the program myself and I believe this teacher retaliated against me, by hurting me before I could drop his class.
Carrington College is a mess and do not follow procedures from their own policy manual. There was no tutoring offered. In fact he had an unqualified person babysitting the class while he was in another classroom teaching in person, simultaneously he was trying to teach two separate classes at the same time. And everyone was failing because no one was teaching us anything! I believe he fraudulently altered and manipulated grades and curriculum as to not have the whole class fail. This would appear that he was not doing his job correctly, which he was not!

I just want to say that I really have no respect for the student finance department of carrington college. I have been harassed constantly about my payments towards the medical assistant program. I have been doing my best to pay what I can, I have been in a financial hardship since I left the program in february of 2019. I was told by one of the enrollment representatives, that there could be an affordable payment plan to pay off all my debt, but that offer was never extended to me. Even during these circumstances with the coronavirus, they are still demanding for a payment. I have attempted multiple times to contact a representative from the student finance department to work out some sort of payment arrangement, but I never get an answer. I have just had enough of being harassed, so I have submitted a payment to pay off the remaining balance, and don't want to have anything more to do with this terrible school. I will never recommend anyone to come to this school, you are set up for failure. The teaching staff have zero patience with someone who has a learning disability, they show no remorse. I had the worst experience in all my time as a student. Due to this experience, I will never recommend trade schools. I am very displeased with all this. If I receive any more letters in the mail for a payment, I will sue this school for harassment.

I attended this school back in 2000-01 was told if I attended this school I would get my certificate and would have job placement. I graduated and they never helped me find job placement never even got any job with medical assistant. Then they are tryn to collect money for services that was never completed. They are taking my income tax checks for services I never received they scammed me and I have to pay back that's not fair. Is their any lawsuits out for this

I went to Western career college with the promise of full time placement as well I was on AFDC with my 4 children. I was approved for a Pell Grant which was never applied to my student loan. I also never received my sashe for being a mentor. They told me I owe the school $ or I won't get my certificate. I had a 3.8 gpa only missed 2 days out of 18 months. I'm now after all these yrs having my wages garnished for $18, 000 I don't feel I'm all responsible for. Seems they pocketed my Pell Grants fromva single mother trying to make a life for her children

In 2015 I attempted suicide and carrington college is to blame. They promised me high pay and job security. Every dentist I ever worked for told me that I am a horrible dental assistant. I was broke and could not afford rent, my car was repossessed, I was forced to declare bankruptcy, I became homeless, and I blame carrington college for all this. I was top of my class in 2009, the teacher announced to the class that dentists prefer a staff of cute young girls, not older males like myself. I was a registered dental assistant for 5 years from 2010 to 2015. Even with my bankruptcy my student loan is still there at over $19, 000.00 in 2017 and nobody cares and I feel powerless. I would love to sue carrington college in court and expose them for the horrible people they are, and I would love to be on national tv news. If you can help me find a lawyer please call me. My phone is [protected] — I will never work in dental offices ever ever again... I wish to sue carrington college, please call me if you can help me do this or if you know someone who can help me. My name is jeffrey reyes. I am part of the 2009 class at carrington college, then known as western career college. I am furiously angry with them. I blame them for a ton of horrible things that happened in my life. I'm 46 years old and i've never been arrested. Please help me somebody

So I started school in May 2015, almost done in two days I would have been done with my last term and going to my externship. Well about 5 weeks ago, career services told me I had to go do a urine drug test, ok no problem I do have my medical marijuana card well of course I quit smoking but when I took the test my test results came back 23% THC AND they said 15% would have been ok, well I told program director mrs A. About this problem told her I do have my cannabis card so it's not like I'm getting drugs off the street. I RECENTLY found out I was pregnant so I do not smoke I'll be 8 weeks in 1 day, MRS A told me well usually with situations like this because you have your cannabis card you will have to AUDIT THIS term and just redo 6 weeks of lab work 2 hours a day? Makes no sense to me why I couldn't just redo a drug test since I am pregnant and have no THC in my body now! 5 weeks ago yes I may have had some in my system still. Anyways so I was doing great good grades and all, I said I was fine with redoing 6 weeks auditing my term, last week on Thursday. mrs a called me into her office to say, teena I talked with the dean on Monday he is going to make the decision on what we do with your situation and he will let me know Monday coming up. Monday comes and she didn't talk to me that day. Instead I am home, asleep because I'm pregnant and tired. The dean left me a voicemail. I called him back and he tells me unfortunately we're gonna have to drop you from the pharmacy technician program? I paid $18000 in school loans, had finals this week. And now being dropped he told me I can re apply to take this term over again but this term was compounding term that doesn't get taught again until next year? Really I'm gonna wait a year to retake a term that I could have just re took my drug test because I'm not smoking and overall I had my cannabis card. So my doctor gave me a cannabis card to go into a cannabis club give them my rec and pick up medicinal marijuana it wasn't like I was buying drugs off the street to top it off I'm almost 8 weeks pregnant and they won't let me redo a drug test to prove I'm not doing any drugs in my system! I feel like they scammed me over. Of course today the day after the dean called me they were quick to email me saying I still have $18000 in loans that is due in6 months. There's nothing I can do? No lawyer I can get to fight this? I feel like I was wrongfully terminated. So if I was on norcos and it showed up on my drug test or a drug prescribed to me by a doctor and I had a doctors note I'll be terminated? So now I am pregnant with my second child, With no job, $18000 that's due in 6 months and my child will be born 1 month after I'm in a ton of debt! This is so stressful I had great grades? Any advice? This was carrington college on Folsom blvd! I advise you don't go to carrington college they only want your money then throw you out!

I went to Western Career College located in San Leandro, CA for Dental Assistant Certificate. The year was 2002, I classes were fast pace, I was young and really didn't undestand what debt I was taking out for this 6 month program. I graduated, I was not given Internship placement. I hs to find my own, it seems like after graduation they basically don't care or keep their word about job placement. On the internship I was confused about vital chemicals, dental procedures, and medical equipment I had been trained rather quickly. After my internship was over I was not offered employment as was the process if I'd gotten the placement through Western Career College Post Graduation services. I searched for jobs on my own, working interviews, but no job. I called the graduation services seeking assistance as promised but was blown off. AFTER a year of dedication to job search I really didn't know what I was doing anymore. I deferred my student loan, I hadn't worked in the field as of yet. I called to inquire about refresher courses, those were only for Certified Dental assistant, how can I even attempt to pass a state test when I haven't even worked in the field. Going on a year and after graduating, no job, no experience, no help from this scam of a learning Institute. I owe money, I am in default and I can't go to a real college because of this money I owed in field I never worked in. I have this worthless certificate with a old school name that isn't even accredited anymore. I can't get a real trade because of this debt. I can't get retrained nor will they help me get a job. I feel scammed it's now 2016 I applied for a online course in Psychology, I can't attend even with a scholarship because I owe this school for profit Institute I never worked in. I feel cheated, scammed, hopeless, and I need help. My credit score was decent before all this, now because of this terrible scamming school I have a terrible low score. I hate Western Career College my behind!