SUBMIT A COMPLAINT

West Elmrefund

I returned a Rug to west Elm at the begging of July 2018. I have repeatedly called regarding the refund check. I have been given multiple different dates for delivery, been hung up on, snapped at, and persistently called to inquire of the status. Right now the company owes me over $500 for a rug that I purchased, never opened, and returned promptly. On my last call the representative snapped that I should give them a different address to mail the check. Which I responded that I have provided my home address, being as that's where I live, and I have had no problem receiving orders there's prior.

Ha
Sep 18, 2018

Post your comment