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West Coast Extreme Cheerleading / Unfair treatment, paid for items not received, being given run around, no resolution, being ignored

1 2200 Three Lakes RoadAlbany, OR, United States Review updated:
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Paid for items, dropped out of program, and they will not give items that were paid for, which were bought prior to cancellation.

All other parents have receive their items, but since cancellation, I have been in contact and there has not been a straight answer on where my items are. They keep giving excuses or coming up with an arbitrary excuse of why they don't have the items I purchased. Contacted them over 10 times, totally ridiculous on how they treat their customers.

Va
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Comments

Kt
  1st of Oct, 2008
Agree Disagree -1 Votes

I will say for the most part this program is run very well. The owner of the gym however is lacking in customer service skills. He doesn't seem to care one way or the other how he treats his clients, that keep the gym open and running. There is no respect given to the parents and people that put their time and hard earned money into this program. This is why so many have left the Albany gym, nobody wants to be treated like they are a disposable commodity.

12
  24th of Aug, 2010
Agree Disagree +1 Votes

All the staff at this gymn treats the parents, other staff members, and all the cheerleaders with respect.
There is an even amount of fun and strict. The cheerleader's know when to listen to their coaches and know when to laugh and have fun. This gymn is prefect for any allstar cheerleader or anyone at any age with the dedication to becoming an allstar cheerleader and work with the very knowledgeble staff at that gymn.

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