Wells Fargo review: loan modification bs 128

To Poor Me...

I cannot believe you think everyone here is some kind of crook or obtained their mortgages fraudulently. I know that happens sometimes, but unless you've been living under a rock or in some ivory tower, you should know that hardship can befall ANYONE and when it does, you don't want to listen to some NUT talk about what you probably did wrong! You sound like you are on the Board of Directors for Wells Fargo or something! How cruel of you to thumb your nose at these people! I wouldn't wish what I'm going through on anyone...not even YOU! Judge not...well hopefully even you know the end to that sentence!

I'm in the same boat as everyone else. I tried for a year and played their game and jumped through all their stupid hoops only to get denied for no real reason. I hate WF.

I am so sick and tired of all this BS. People purchased a home they could not afford...used financing that allowed them to qualify...sometimes out and out lied and created documents to get the financing. The government regulated the Truth in lending form to have large boxes that show the payments...at a worse case scenerio...and if you are not able to understand the form you have no business buying real estate.
Regarding the modifications...do you think any bank will just say "ok...forget about the back monies you owe us, let us lower your balance, your interest rate and give you payments you can afford without any evidence of your income". If you find such a place let us know.
Hardship letters, for the most part, are BS. People have more credit that they can afford. You made your own mess and want someone to clean it up for you.
Why should any bank or mortgage company take a risk on you when you have already screwed them once. If any bank is asking for more documentation than you think is reasonable, then ask yourself...would you lend you money?

Here's one for the books...Wells Fargo is INVESTOR who owns my loan, but Bank of America is the servicer. Since WF is the investor, they have said they will "NOT ALLOW" a modification of my loan so that I can save my house from foreclosure! I didn't even take out my loan with WF, but since they own the paper, I am still being railroaded out of my house by WF! How ironic that I see all of these stories out there about them and I didn't even do business with them...but they are still screwing me! Priceless!

I posted my complaint on here on a Friday night and found a link with several email addresses for the Office of the Presidents of Wells Fargo. I shot them an email late Friday night...some of the emails were not correct but I must say that on Monday am my phone was ringing off the hook. The Office of the Presidents called back and my new loan modification documents were in hand on Wednesday. Within 3 days my situation was taken care of.

FIRST, I WANT TO SAY THAT IF YOU WROTE DOWN EVRYTHING TIMES, DATES, ID NUMBERS, YOU CAN REQUEST CERTAIN RECORDINGS ON ANY DATE, & TIME( YES THATS RIGHT) YOU NEED TO SPEAK TO A SUPERVISOR AND REQUEST THE RECORDINGS OF EVERY PERSON YOU TALK TO.. NUMBER TWO: THEY CANNOT DESTROY DOCUMENTS AS THEY PLEASE...LAST WELLS FARGO TOLD ME THAT THEY RAN OUT OF MONEY FOR THE HAMP PROGRAMS (2.356 BILLION DOLLARS) WHERE DID IT ALL GO...IM BEING TOLD THAT CEO AND PRESIDENT GOT A NICE FAT BONUS..PRETTY GOOD

WOW! one cannot believe that they are getting away with this. I was just told yesterday after 8 months of the remodification loan that I was denied and had 3 days to bring account up to balance. I also sent in every document they requested- jumped through every hoop- resent info they could not find- switched at least four times the person I needed to speak with-all for not. When I asked what paper I had misseed they said they did not know as all documents are destroyed after they make there finding...Was there anyone I could speak with that made this determination, again NO. What do we do now?

Wells Fargo should be arrested for fraud, harassment and plain illegal activity. This was a disaster trying to work with them. They have swindled me out of thousand of dollars between the claims made on both my primary residence and a rental property I have with them. I have paid, I have agreements and are paying those and I am still getting threats to pay over $10, 000 dollars. I don't see how their customer service folks can keep doing this in good conscious when most of them are probably home owners themselves. I care very little about trying to reason with them any more and will take matters every possible legal action against them. Thanks for all of you who have voiced your stories as well.

ok i did everything as requested got loan docs only they had my ex husbands name on them (we have been divorced for 2 years)...i was told to send divorce decree and papaers showing where his name had been removed from deed. i did and confirmed that they were received...i was told i would receive new docs in 24-48 hours...this was around 4/12/10 it is 5/1/10...i have called my processor 1-2x daily only because she no longer calls me and when i reach her she has no answer for me...she is going to send an email and review my file and will call me back in 15 mins-she never calls back...then i get a phone call from another lady who wants to know why i havent signed docs...i explained to her that i couldnt they have the ex husbands name on them...she is shocked...cant see any notes in the system, is going to have her supervisor review and call me back...no one ever calls...the whole process has been suspicious...from the beginning...thats all i can say...i don't know if my home is in foreclosure or being modified...

any insight from others

Having the same problems with a Wells Fargo loan modification since August of 09! They are not trying to help the home owners that need it and qualify.. It is wrong and needs to be stopped!

04/29/2010
I have applied for this Modification Program from Wells Fargo more than a year ago, 03/20/2009 and they put me on the trial period for three months since November 2009 and I am still is on their Trial period. I found this complaintsboard so i write. I would like to know how can I file a complaint. please respond to my email if you know how. darienz2002@yahoo.com
thanks,
Darien

I started my loan modification in august 2008 (yes i said 2008), went though the whole process, (mind you I was only two months behind) about 2300 dollars. Did the hardship letter, filled out the financial paper, everything, talked to a counselor, sold virtually everything, got rid of cell phones, YOU NAME IT I DID IT...SO I STARTED THE TRIAL PAYMENTS OF 851.57 (ORIGINALLY LOAN WAS FOR 1169.00) I STARTED THIS IN OCT 2009, NOVEMBER, DECEMBER, I KEEP ON HEARING STILL UNDER REVIEW, I HAVE MADE 7 MONTHS OF PAYMENTS THEN I FINALLY GOT A JOB AFTER BEING UNEMPLOYED FOR 1 YEAR AND 6 MONTHS.TODAY 4/16/2010 I FOUND OUT THAT WE DO NOT QUALIFY FOR THE HAMP PROGRAM, SO WELLS FARGO TELLS ME THAT THEY ARE TRYING TO GET ME A LOAN MODIFICATION THOUGH WELLS FARGO (I THINK IT IS ###) THEY TOLD ME THAT THEY WILL HAVE AN ANSWER WITHIN 30 DAYS( IS THAT SO THEY CAN FILE PAPER WORK WITH THE COURT THEN AT THE END OF 30 DAYS THEY CAN TELL ME THE HOUSE IS IN FORECLOSURE... WE HAVE DONE EVERYTHING POSSIBLE TO KEEP THE HOUSE, I CAN MAKE THE ORGINAL PAYMENTS BUT I CANT COUGH UP 5000K DOLLARS...I FINALLY GET ON MY FEET AND WELLS FARGO IS KICKING ME DOWN, I CANNOT LEAVE MY HOME BECAUSE I HAVE KIDS AND WE HAVE NO PLACE TO GO...WELL SEE WHAT HAPPENS IN 30 DAYS...OH BY THE WAY I CANT CLAIM BANKRUPTCY UNTIL I FIND OUT WHAT IS GOING ON WITH THIS LOAN...WELLS FARGO SHOULD BE ASHAMED OF THEMSELVES AND WE SHOULD START A CLASS ACTION LAWSUIT FOR DECEPTIVE PRACTICES...AND AS FAR AS OBAMA ( I VOTED FOR U) AND RIGHT NOW I WANT MY VOTE BACK, YOU NEED TO STRAIGHTEN THIS MESS OUT...ALSO ON ANOTHER NOTE STOP SENDING MONEY TO HAITI AND THIRD WORLD COUNTRIES, WE THE PEOPLE NEED HELP HERE FIRST...REMEMBER WE THE PEOPLE WILL VOTE YOU OUT OF OFFICE...WHERE IS MICHAEL MOORE WHEN YOU NEED HIM

Wow, how stressfull can this be? WF said that the trial monthly reduction will not effect my credit score and will not be reported. I haven't checked my score and i'm afraid to. Sebring, so you have worked for WF for awhile and have had a lot of experience but WF is a huge bank so I don't believe that you will know all about the business that goes on there. It seems that everyone that I have talked to at WF are clueless because I get conflicting information everytime that I call. They told me that I can go to WF web page /assist and I can get updates there. Well they have closed my case and the web site says in review. They really have there ### together. Nice to see Americas screwing Americans.

Hi Everyone!

I honestly can't believe all of the posts since mine! I am so sorry that everyone is going though such a mess.

I just wanted to follow up and let you know that the one thing that seemed to piss Wells Fargo off was the complaint that I filed with the "Controller of the Currency" which is the www.helpwithmybank.gov web site I believe. That was the fastest response, by mail of course that I ever received from WF, rambling on trying to justify their actions!

I too, like a lot of other people contacted my governor's office, both my states senators, a lawyer, the media, the judge that signed the foreclosure order on my house, the lawyer's office that evicted us, and numerous other people! As disgusted as everyone seemed after hearing my story, nothing really came of it. It was extremely disappointing!

I guess it's ok that WF auctioned off my home without letting me know... that after trying to modify my loan for well over a year, I had to find out that my home was sold when I was actually calling to follow up on my modification status! Seriously! What a joke! I do truly believe that what comes around, goes around! WF will crash & burn eventually!

I'd advise filing a complaint with the web site listed above and also the Consumer Credit Protection Bureau.

On board for a lawsuit if one gets rolling! I've saved all of my documentation just in case.

Warmest Regards,
J

PS... I'd also like let "Sebring" know that it was very much the case in June of 2008 when I called to inquire about loan modification options that they informed me that I would have to miss 4, (yes, four) payments before they would consider any modification. Then strung me along until December of 2009, then sold my house back to Fannie Mae without telling me! F***ers!

Thanks for NOT arguing with me. I have talked to a real estate attorney and as well as several people who are highly involved with real estate and banking sales. In addition to that I am connected with a few individuals in the Oregon legislature so I know quite a bit of the behind the scenes going on with what is really happening with big banks. Just wait... most of the information I know will be made public with good time. People just need to keep screaming and shouting so we are no longer denied. So yeah... I've already done quite a bit of research. And bottom line is that Wells Fargo is not doing what they should be doing in terms of making appropriate arrangements with individuals. But that will all come out after the many lawsuits take place and Wells Fargo gets nailed for inappropriate usage of funds. :)

I've been through the mill with Wells Faro, and I am about to go into foreclosure, and I no longer care.

I was also granted the pre-modification forbearance agreement. For 3 months I paid about 1/2 of the normal mortgage payment. I was told that if I made all 3 payments, I would be approved for a modification.

WRONG. After the first month, I started getting calls from collections that I owed money. When I explained that I was in the forbearance program, they'd say, "Yes, but officially you are behind in your mortgage payments." After month two, they hounded me daily, inlcuding at work. My ulcer started acting up. I was doing everything according to the terms of the forbearance agreement, but I was being treated like a deadbeat AND my credit rating dropped dramatically.

After the third payment, I was told that I had not been approved for modification and that I was to pay up the back mortgage immediately. Why? Because I was unable to take two phone calls. I returned the calls the next day, but that wasn't good enough. If it hadn't been that, it would have been something else.

I've never been behind in my mortgage until now. My credit rating was 826 and now it's in the low 600s. I followed the terms of the forbearance agreement, and I got screwed royally.

I've reported Wells Fargo to the State's Attorney's office. I urge you to do the same.

I appologize for being so forward and if it offended you, however I will not sugar coat my responses to make you feel better. I will give you the facts no matter how harsh they may seem. It is better that you find out the truth then a sugar coated version of it. I Will choose better wording next time so that I do not offend you Unhappy in Oregan. I understand what your reality is and that is why I want to help as many people as I can who do not know to much about he programs. I will not go into the bailout with you because you are incorrect in your statment and I do not want ot battle with you in that reguards. I do recommend you look it up to better understand it. I welcome any questions from you!

Hello Pb4UTEE, If i were you I would dispute the credit reporting because it is incorrect. If you were current before you signed up you should only have a credit reporting of "current on a partil payment agreement" it will still have a negative impact but not as severe as delinquent. There is a credit dispute fax number you can get from Wells Fargo to fax over your concern and get it corrected you may also contact the credit bureaus themselves to dispute it. I agree they should let you know upfront before even applying about the credit reporting. I hope this helps you if you have any other questions I am here.

Sebring, in regards to your post about credit. First, I was NEVER behind in my payments to WF when I began this nightmare. I had perfect credit and had never so much had even been late on my payments to WF and anyone else. Second, NO ONE at WF ever told me that the forbearance would be reported negitivly on my credit, if they had I would have never agreed to the program. I ordered a copy of my credit report and since June 09 it shows delinquent. Then in Sept. 09 and beyond it shows "90 Days Past Due" Thats the big hit in the credit report and why my credit card company cancelled all my cards. WF should have a moral responsability to inform people right from the start that these programs will negitively affect your credit. WF is dealing with regular people trying to save their homes and credit that don't know all the pitfalls of these programs WF knows. They should be upfront with people and let the homeowner decide if worth the risk to their credit.

Being forward is one thing...saying "come on people.." is just sarcastic. People on this board have are in danger of losing our homes, our credit, and a lot more. Try having a little tenderness when you post please. This is our daily reality and I don't feel like having another WF employee (current or past) make me feel as though I am being unreasonable about what I expect from a major bank's customer service. Until you have stayed up late into the night because you don't know where your family is going to live, you have NO idea the emotinal toll this has taken on our personal and in some cases professional lives.

Also, once WF took the 2.4 billion dollar bailout money, they were committed to providing options which they are NOT providing. There is no excuse for this regardless of how the chain of command is set up and whether or not there are higher investors involved. Someone is getting use of that bailout money and it is NOT US!

Good luck everyone. United we stand as we trudge along in this murky mess!

Hello everyone!

I have read most of your posting and somethings I agree with you on and some things I do not. First off, you cannot mak an offer to wells fargo to modify your loan atthe rate you want. It does not work that way and never will. Yes the rates can go as low as 2% for qualified homeowners but not everyone is qualified. You also must know that wells fargo is not on board with the modification program, wells farg is a mortgage servicer ad most of the mortgages are not wells owned they all have different investors who make the final decsion based on there guidlines and weather or not they are on board with the modification program. You may have got your mortgage through wells but they sell them to private investors. I suggest before looking into a modification you find out whoyour investor is. Wells fargo will not tell you so dont ask them look at your loan documents or speak tothe loan officer you went through.

As far as credit is concerned, come on people do yu really think that if you are behind on your mortgage that it is not going to have a negative impact on your credit? just by applying for a modification does not help your credit at all when you are behind. If you are current and apply and accept a trial period or moratorium or special forbearance for lower payments your credit will read as current on partial payment agreement which will affect your credit, I do not care if anyone tells you differently it will. You are going against your original mortgage note by saying you canot afford your current payment so make sure you are prepared to take the credit hit before applying. YOU DO NOT have to be delinquent to apply, if anyone tells you that ask to speak to there manager and do not ever sign anything without taking it to your attorney first, but make sure you have the docs back in the time frame given t accept the offer or it will be void.

I understand that this is your home we are talking about and I would be upset as well, but you must remember that Wells fargo is a business and they need to make the best decsion that is in there best interest and it that mens not modifying your mortgage or foreclosing on your home because your 8 months behind so be it. And for anyone who is trying to take advantage of these programs you should be asshamed of yourself. These programs are limited and for people who need help not for someone who can't afford there payment because they have a nanny and a gardener to pay more, or they just bought a new car. In the same aspect if you are curent because you are borowing money form 401k or spending your savings this these programs are for you. the credit hit is not as severe as one ould think for someone who is current when they accept the plans. Its those who are already delinquent that it really affects. If you are trying to get a modification and hving problems there are many programs out there to help you that are free NEVER pay for modification help it is a rip off and a scam. Google hope for homeowners and they will help you and give you advice on your specific situation.

I hope that all this helps everyone and I appologize for being to forward. If anyone has any questions aout there modification please feel free t drop me an email and i will get back to ASAP with my advice. I worked for wells fargo and left due to some of the things that were happening to people. I am not at all sticking up for them and never will but these are the facts as harsh as they may be.

We all should bombard the top WF officers with email highlighting these issues the same day.

Ok, I posted on page 3 and here is my update. After applying for a loan modificatio for the 3rd time, the negotiator called me on my cell and left a message on my voice mail to call him at his #. Well the # was for a department in California and he was in Wisconsin. The California office did not know who he was. After making several attempts to contact him with the bogus # he game me, I got a letter in the mail denying me for loan modification because they could not get a hold of me. I could not believe it. Talk about the run around. They gave me another # to call in Wisconsin which I did and they said that their policy is to communicate by email and not by phone so it was odd to the service rep. I told her I him on VM with the info he provided. What a waste of time. She said that she was going to notify the supervisor. Wow another waste of time. I received a call a week later from WF asking me if I want to do a short sale. WTF! I opened up both barrels on the poor girl and stated my case. She then told me to submit a 4th hardship letter and financial statement because the 3rd was already closed. OMG. Well I just received a letter that my case was closed do to refusal of short sale. OMG Can anyone help? Do I submit a 5th hardship letter? The goverment and Obama is supposed to help but as long as you let the banks in control, they will do everthing they can to deny your application. We need to fight back with WF and expose them. I will keep you all posted and please share if you have solutions.

Thx for the time
Steve in Northern CA

Struggling for anything from Wells I took the step of making them an offer. Reduce our interest rate on our 1st and 2nd to 4% for 2 years. That's it, nothing fancy, just two years to allow us to get back to work, never miss a payment.

Of course I have approached them in several ways and can not even get a pleasent response.

I can live with the idea that Wells is filled with a-holes that do not give a crap. It's all the other people that wave the flag and open their arms, say they care but don't give a crap. The Obama's, Boxer's, Feinstein's, media folks etal of the world say they care, have influence and do nothing.

So sorry that life has to be so difficult for a family that has done every thing right. Best of Luck to you and yours!

SHAME SHAME SHAME of Wells Fargo!

We were told by a Wells Fargo representative that they will not even LOOK at you until you are behind on payments. Why are they going to work with you if you are finding some source of income to pay them? The sad thing is that there is an incentive from the Obama plan that could give money back to people who work things out from the bank without ever defaulting or falling behind on their payments. Not only are they working hard to not help you, WF is working hard to screw you out of an additional incentive that is rightfully yours if you qualify for it. We tried to work things out but it wasn't until after we stopped payments did we start getting some attention. We even had one person call and say "why haven't you called us for help?" I'm sorry this is happening to you, but don't expect anything until you fall behind. I, too, tried to contact the White House...and I got a polite "sorry..the economy sucks for everyone" email back. I am tired of hearing about how we are coming out of the recession and/or the house market is on a rise. Just more propaganda from the people who are in no risk of losing their homes.

I started nibbling asking for help, actually asking but not pushing 14 months ago. I began pushing for help in early January 2010 and my experience has been the same as most on this board. Outright lied to on at least a few occasion. Faxed, refaxed, refaxed...info several times. Been offered nothing - temporaily or otherwise.

But besides the SOB's @ Wells I have contacted the BBB, Attorney Generals office, Treasury Department both California Senators, the Congressman in my area, the Banking Commission, the Federal Reserve and THE WHITE HOUSE - really and nothing - not a F-ing word from any of them.

So then I thought, armed with 5 dozen documented contacts with Wells as well as the information above that I would enlist the help of the 4th Estate, the Media. They love a good underdog story and exposing all these people that claim they care - The Bank, Organizations and Politicians - they will listen, maybe do an article, maybe they know someone that could actually help. NOTHING -not a F-ing work. Not Radio (KNX) not newspaper, not TV - nothing.

We are current on our house payment, we have done everything we can and we will make our April 1 mortgage payment in full - but it will sadly be our last. We are out of money. I keep thinking that maybe that is what needed to happen - all bridges burned, no money left, maybe they will come to the party now. Maybe someone here knows from having that experience. I remain optimistic although I am not sure why, I guess faith.

Best of luck everyone.

I want to remind everyone, as I did here 3 months ago, this so called "moretoreum" aggreement will totally ruin your credit. WF says you can make the lower payment for 3 to 6 months. What they NEVER tell you is that they are reporting the difference of your original mortgage payment and the payment being made under the "moretoreum" is being reported to the credit bureaus as DELINQUENT! After being under the "moretoreum" since June 09, in December I received a call from my credit card company informing me "because of negitive items on my credit report we are cancelling both credit cards and raising your interst rate from 6% to 15%" on my balance. I have NEVER been late on pay payment to ANYONE in 25 years, my credit was PERFECT! Now I can't even get a credit card. A nasty little secret WF doesn't tell you about. YOUR CREDIT WILL BE RUINED!

HI All. I previously posted about Wells Fargo's inability to transaction a proper modification and I thought I would update our situation. It seems as though Wells Fargo is more agreeable to a short sell than helping us stay in our home. They agreed to a short sell that sold our home for 55% less than what we paid for it. They had the whole deal wrapped up in less than 3 months. Seems to me that the idiots would want to keep us in our own home rather than take a huge loss on it..but then again that is what they took 2.4 billion dollars worth of bailout money for right? Well, we actually get the last laugh because we get to stay in our home since an out of state investor purchased it and wanted us to rent it out from him. And guess what...our rent is only 1/8 of what we were paying for our mortgage. This is much less than any modification deal would have been. Thanks Wells Fargo for being a worthless company! Enjoy your bailout money while you can. Hopefully, you tucked some away for the upcoming lawsuits.

I AGREE LETS GET ONE STARTED. CLASS ACTION

I only have one sentence to say...Wells Fargo needs a HUGE lawsuit!

Same problem here. We notified Wells Fargo that we had lost around $1300 a month in income and that we wanted to see what our options were for a modification. Our home is upside down and we were living paycheck to paycheck prior to losing the $1300 a month. We've never missed a payment and great credit and want to keep it that way. They took some figures and said basically agreed that we can't afford to keep paying a payment of $1600 per month with that kind of loss but in the same sentence told us there was nothing they could do. Where is all this mortgage relief that we keep hearing about? Wells Fargo must be exempt from it.

Wells Fargo is a money grabbing Bank that does give a crap about the people. Example: The WF executive that had a huge party in a forclosed home in Souther California. I have been trying to modify my loan and was denied twice. I have over 11 fax #'s and have spoken to so many WF employees that cant access certain information regarding my account. They finally assigned me a loan negotiator named Shawn and he called me on my cell and left me a message to contact him. He provided me with a call back # and when I called it, I got some other department that did not know who he was and could not contact him. They saw his WF ID# and sent him a message but could not tell me his direct # due to policy. I tried several times to contact him without any luck. I learned that the # he gave me was WF on the West Coast and he was located back East. A week later, I got a letter from WF that denied my loan modification because they could not contact me. Is this the runaround? WF told me that I have to re-submit my information and hardship letter to re-apply. Does anyone have suggestions what I can do? Can we expose WF for screwing people?

Thx,
Steve

I'm going to keep this short and simple (as I just erased a long detailed account of my dealings with Wells Fargo)

It seems to me that Wells Fargo is just stringing people along, so that the interest will build up the total payment of the mortgages.
I could be very wrong, but what's the purpose of the interest on a loan? the profit..
Mostly everyone has a higher interest on their mortgages than the 4% that's being offered now.
I'm not quite sure of how the foreclosures work. But, someone told me that when a home is in foreclosure the bank sells the house just to get the money that was owed. And if the bank can't sell it for the total amount, the mortgagee is still responsible for paying the rest.
There has to be a government agency that can look into what Wells Fargo is doing to it's mortgagees.

It's just amazing how the big banks on Wall Street screwed up our economy. But, they were all given a BAIL OUT.
And the people who have lost their jobs are treated like it was our fault!
It's sad when you put money down for your house, sign the agreement to pay the lender their money back with interest all in good faith. And then the recession happens, the house isn't worth what you paid for it. But that isn't taken into consideration from the lenders either. But, we the mortgagees get to lose everything! All because of what those big institutions caused which led to companies either closing their doors or the luck ones had to cut back on employees..

This company is unethical and fleecing the taxpayers and consumers both. They should be under the sword. One and half years of run around and all different excuses by different people. These folks are shameless bastds. And zero result.

Just another victim of Wells Fargo Home Mortgage. I started the loan modification process almost one year ago. I have been tricked into making large lump sum payments that were not applied as they said they would be, I was in foreclosure, I was misinformed, never spoke to the same person twice, had to sell my truck and raid my retirement to make payments that I still can't figure out where they were applied, stopped receiving staements, received staements that Wells Fargo told me to "ignore", and was hung up when I suggested I would be recording my telephone call. Finally I received a Loan Modification Agreement from Wells Fargo. It was priceless- the letter started out saying that they "agreed to tha attached modification pursuant to our conversation". Despite many, many requests to speak with whomever was responsible for modifying my loan, no conversation had ever taken place. But I did have an agreement in hand that appeared to reduce my monthly obligation to Wells fargo. I was elated...fo about five days. That's when I received the telephone call from Wells Fargo informing me that the agreed upon amount was not the actual amount and the actual amount was $192.00 more than what had been stated in the agreement. I explained that they had already agreed to what my payment was at which time my opinion was summarily dismissed and I was told a new package would be sent out to me. So apparently if your a big giant corporation you can change contracts when you decide they don't suit you. I asked what would happen if I chose not to sign the Modification Agreement and in short was told I would need to reapply for a conventional loan. They already know I won't qualify for a conventional loan or wouln't have required the modification the first place. This is simply extortion. I told them if I ran my department the way they run their business I would be fired and the representative agreed I would be then told me she was sorry and I would bhe receiving the new modification in the mail. Our government is paying giant corporations to put working people out on the streets who received bad loans designed by the giant corporations. Greed.

I am currently going through the same experience with Wells Fargo. 19 contacts, on the 18th contact I was told we were at square one, maybe. I have been with Wells for 30 years and to be treated like dirt after that time is a difficult thing. If I could ask one thing from this board it would be to make noice anywhere you can. This is the CEO and two Officers at Wells - send them an email, your story.

John.G.Stumpf@wellsfargo.com
Howard.I.Atkins@wellsfargo.com
Richard.D.Levy@wellsfargo.com

I have filed a compaint with the BBB, The Federal Resevere, as odd as it sounds - The White House, The State of California. Wells is huge and powerful and there are few places to reach out and touch them so every one of us needs to raise a fit if we hope to actually have an impact.

Good luck and any tips on getting a Mod without hiring an attorney is appreciated.

I have been going thru the same typ of runaround as every one else on here.
I just signed up for the program on july of 09. Keep getting the runaround.
I recently called my states attorney general to file a complaint.

I've only been in the "trial period" for the modification plan for 3 months...next week supposedly marks the end of that period. Found out today that I need to resend all of the paperwork again, essentialy starting over, then waiting another 45-60 days. After reading this website, I have absolutely no faith that anything positive will come from this process.

This is ridiculous. Why isn't there an investigation going on about this?

I guess instead of making the lower modified payments, I'll step it up and go back to paying the normal loan payment...I can't handle paying a lump sum of the difference for all of the months in limbo waiting for Wells Fargo to approve my application.

Frustrated in California

I'm going through every thing everyone else is going through. All of our stories sound exactly alike. It sounds like we have a case for a class action lawsuit. Please post any significant names, numbers, and/or email adresses. All info welcomed, government, legal, and/or Wells Fargo exectutives...

Reading all of this has made me really scared and sick to my stomach. I just received a letter today that WF has rejected my modification application due to the fact that I cannot afford the payment . Which by the way has been made on time as agreed upon. WF suggests that I quick sale my home or let them forclose. What the H___! I applied for the modification, as suggested by one of the 1-800 numbers, in Oct. 2009. WF, after 60+ days came up with the plan. I have done everything they asked. Then they send me the letter, not a call, you owe us x amount of dollars on your regular mortgage payment since Oct. which they told me not to pay and your regular monthly payment was due on 2-1 2010, nine days ago! Of course I was mortified and tried to sort this out with another 1-800 number. It did not go so well. So I tried the 1-766 number. They were much more helpful. I have 3 options. Pay the past due amount plus my monthly payment, that is past due. And my regular mortgage payment that I could not afford after that. Or pay the payment that is past due and they will carry a second mortgage on the past due amount since last Oct. And resume my regular monthly payment that I could not afford. Or here we go, submit another modification application. I mentioned that maybe I should hire a lawyer, which I cannot afford, to sort this out. WF said if I have the money to hire a lawyer I should pay the past due amount on my loan instead. I thought WF was a solid reputable company. I'm really worried about losng my home!