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4.4 7548 Reviews

Wells Fargo Complaints Summary

624 Resolved
1094 Unresolved
Our verdict: Engaging with Wells Fargo, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Wells Fargo - harassment calls

I am seriously disgusted with this company. WFF starts to make back to back phone calls starting the 2nd day after your car payment is due. My payment is due on the 29th of each month and by the 1st they start calling me over and over again. I have asked them not to call my cell phone all day because I am at work and need my cell phone for business and that...

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Wells Fargo - beware of this company!

Wells fargo home mortgage sent an appraiser for reverse mortgage with expired license, under appraised the house by 7000 dollars according third federal and drew the wrong diagram of the home. Wells fargo then wanted 5000 dollars to continue the process for the mortgage. Wells fargo home mortgage is located in Minneapolis.

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Wells Fargo they make it so you pay a late fee each month

I got a loan for some furniture through Raymour and Flanigan in August. They use the giant WFF as their lender. I am disgusted this company. You can't pay online unless you have a specific Netscape server - this is unfair. Then when you send a payment to the giant bill center in Las Vegas they sit on your payment so you always manage to get a late fee. As well they close at 5 pm weekenites. Service? They are in the third tier rat business. Do not ever take a loan out or any reason. You can't win. I have filed a complaint with the atty general in my home state of Ct.

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T.J. Jackson
Kingsville, US
Mar 25, 2011 9:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wells Fargo Financial is a rip-off joint...bunch of heartless, soulless shylocks...Get this, my mail payment for $39 made it through the worst blizzard of the decade in our area, and arrived in the Wells Fargo mailbox 2000 miles away in Dallas on Saturday, March 12, 2011. The payment was due Sunday, March 13. SUNDAY! It sat in their office over the weekend and was posted to acount on Monday morning, March 14th. Wells Fargo immediately assessed me a late fee. When I saw they had done this, I called their customer service rep in Iowa to explain the snowstorm effect, and to question how she could justify denying me a waiver of the fee under the circumstances. She simply said, sorry sir, but we don't give fee waivers under any circumstance. I then spoke with her supervisor, an arrogant SOB who flatly denied any waiver of fee, and then tried to justify how a payment due date could logically be enforced on a SUNDAY! Now I've been a customer of Wells Fargo for 10 years, and had never run into any situation so absurd as this. But after this debacle, I will cancel all my accounts with Wells fargo and NEVER do business with them or through them again.

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HECTOR C
Sanger, US
Feb 15, 2011 5:59 pm EST

MADE A CAR PAYMENT ON LINE WITH THEM BUT IT POSTED ON THERE HOME MORGE ACCOUNTS . THEY WONT RETUN IT BACK BECOUSE I DONT HAVE A HOMELONE ACCOUNT . NO WAY RIGHT ITS BEEN TWO MONTHS AND STILL NO REFOUND IN MY BANCK

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jfs
Boise, US
Mar 12, 2010 5:13 pm EST

wells Fargo is the slum of loans. i have applied for Honda credit and unfortunately they are financed by wells Fargo financial. They have turned me down unlike every other lender that i have approached. and i just bought a new built home and I pay my bills loyally and on time. they drum up any excuse to turn you down and with my case its because i just turned sixty years old but they said i use credit abusively. which is a lie . i have not used my credit abusevely . Is this not the wells Fargo that begged for money from the government with the stimulus situation . they were supposed to loan this money out to get money back into the economy and do you know where it went. ... the took it and bought wachovia bank. its different when they want money because of misuse of credit and money. The government did not decline them which they should have . They lie and are bias against people, cheats and the true ### of the lending business . Do not get mixed up with this outfit after reading all of the complaints about this out fit. they are worse than loan sharks and should loose their license to operate .

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Missie Dai
surprise , US
Feb 25, 2010 1:40 am EST

This is so funny- I am not the only one we had moon velley nurse accoutn threw welsforgo. Paid account off. There was a balance or .42 cent they try chatrging un almost 200.00 because we short pay off .42 cent and they did not notify us. Went to redo morg on our home on was on credit. Called welsforgo and boy did they feel like.

We had a car loan threw welsforgo a few years back, We had same issue transfer our loan from welsforgo with in months, There way they do business is un real.

Then we turned around after weeks of tring to get he correct bought out daughter bedroom set- approved buy welsforgo, (stupid us) They change the due date by days, you never get the bill to know, so u pay it on one day and it was due the day before.We have gone to the extreme and change there bills to family own company because they said it was us, and we don't check our mail.UMMMM Well same issue, We never get a bill matter fact asked my husband tonight has the bill came for Welsforgo, Our account would have been paid off months ago, if they did not tack a late charge for the 1 or 2 day because they feel it ok to do this to people- We even got so pissed about the late fees refused to pay it until it was fixed. People would call that whole month ou home and said the rudes thing to me, Telling me I am not a good wife, i can't pay our bills, My husband shoudl leave me. It has had me in tears, I am happy to say I am paying our last payment next months, We have even closed a saving account we had with welsforgo about a year ago, Will never do business with them again..

We have 4 major credit cards, and 4 store ( other then these) Never had a single issue- We have had one of our cards with Chase for over 8 years.We will NEVER except loan with welsforgo againThe furniture loan was the finall draw with us...Do your research before dealing with welsforgo

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Anna Bananna Jensen
Boulder, US
Jan 21, 2010 6:25 pm EST

I've been slapped with the erroneous $39 late fee many more months than I even knew about. Most recently, my Bill Pay payment that my bank posted on the 1st, didn't show up as received by Wells Fargo Financial until the 3rd. I called about it and had to basically tell the "customer service" person to stop talking over me so that I could explain the posting err on their part. I had to get extremely stern before the woman on the other end said that she would credit the late charge. She then proceeded to berate me about paying on time. I started to try again to explain that I did pay on time before exclaiming that I just wanted her to take care of it and stop speaking to me with such rudeness.

Since then, weeks later, I've received 2 calls at work telling me I have a past due amount of $39, the amount that was supposedly credited to my account. After dealing with extreme rudeness from these two jerks, I called and explained the situation, that I paid the amount due minus the late fee. The woman's response what that yes, your total balance on your account was credited, but you still have to pay the entire amount due for the month. I let her know that I had never heard of such a sneaky policy for which I was not told or even given a clue about when my account was credited. I also let her know that the manner in which I was treated, as if I had done something wrong, was extremely disrespectful and unacceptable. Her response was "So, do you know when you'll be able to pay the $39?" I let her know I'd get to it when I could. She said "OK" and I hung up.

One thing is for certain, I am going to pay off this god-forsaken card ASAFP. I will NEVER use Wells Fargo Financial for anything other than wipe my ### with their credit card applications. To you executives of WFF that brain storm on how you can further F===K the American people, I hope you suffer miserably when you die.

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crazyhawk
aldergrove , CA
Mar 13, 2009 10:24 am EDT

i have had a hard time getting financing and could not figure out why getting turned down for credit cards and loans so i got copys of my credit report from transunion and exqufax i have NEVER DELT WITH WELLS FARGO but on my credit report they are there and it is from06/92 and itwas march o8 it is now march 09 and it still is on my report and now i get emails welcoming me to wells fargo i dont know what to do i have fax then fax trans union and it is still there i guess if you are a little guy they dont care well i am going to the news paper if i cant get an answer today last time i am doing this i would say stay away but i have never done busness with them ? that what makes it worse

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Demetra
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Nov 29, 2008 7:53 pm EST

Please take the time to enter your information about a class action lawsuit against Wells Fargo Finanical.

http://www.protectingtheconsumer.com/wells-fargo.php

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Lin Hu
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Nov 19, 2008 9:34 am EST

I can't agree with you more, I had bad experience with Bombay Credit Card which Wells Fargo Canada offers the services, they lost my statement, massed up the account, then keeping charge the interest, the operators were unfriend and unreasonable...

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steve mills
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May 01, 2008 2:21 pm EDT

Wells Fargo SUCKS BEYOND BELIEF! These stories are so terrible. I agree with all of them as I also used to deal with WellsFargo. I had a secured credit card with them whereby there was a difference of .05...a nickel! over something and got socked a $35 charge. I just walked away from them, but while I was with them pulled my hair out every time I had to deal with their customer service. Stay FAR away from Wells Fargo!

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T Molesky
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Apr 14, 2008 10:11 am EDT

I have also purchased furniture and was approved through Wells Fargo Financial. After cruising through the first few months without any issues, my bills either did not come in until they were past due, or did not come in at all. I checked with the post office who said there were no delays in mail to my area, and then spoke to Wells Fargo. I received nothing but excuses and was told to check with the local post office. After a brief conversation on why I could not receive a bill on time, but I could get a courtesy call after the bill was due, the subject turned to a $10.00 fee for running a check by phone and why the website is severely behind (it has no information ever) in showing account balances, due dates, and other very useful information in making on time payments. I was told that they would be getting the information soon, but to this day they have not carried on their promise to include important account information on their site. Recently I have found that if I lose my password to the site, keeping in mind I don't receive bills more than I do, I need a bill with my account number on it just to get a phone number to call to unlock my account, but can only do it during normal banking hours. There are so many roadblocks to keep you from paying on time, it is a battle to keep the account current even if you have money to pay the bill and pay more than what is owed every month. I do not recomment this company, will not recommend this company, and plan on paying this company off in the next couple months and never doing business with them or their affilliates every again. Customer service is way below par, convenience is unheard of, and general business practices that should be designed to attract repeat customers are nonexistant. I rate them under insurance companies and auto accident attorneys on the moral ethics rating of business.

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12:00 am EDT

Wells Fargo took money of my bank account without authorization

Yesterday i learn that wells fargo took money out of acct. Today still don't have my money back plus with all the aggravation, fax, still they want my bank statement for them to return my moneys. I feel like i have been abuse just in a different way: "financially" and abuse again "today". I need to know what i can do? Of course because i have to work my time is limited. At the moment my bank acct is frozen and i had to try to resolve the best for me. With no results. I am going to take it to the policy and make a report. They robe me i feel wells fargo robe me!

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Juan Reynoso
, US
Oct 15, 2016 9:03 am EDT

By: Juan Reynoso, WTP Activist – www.represent.us
Texusa2016@gmail.com
https://www.freetranslation.com/en/translate-english-spanish

We got the power to get Wells Fargo out of business.

Wells Fargo already lost a multi-million-dollar customer last week. Now, the bank can expect to lose a few more. We the people are fed-up with White collar corruption and zero prosecutions.
The evidence of fraud and corruption in Wells Fargo operation is huge; this financial institution should be ban from doing business in America. Our trust on the Banks and all the financial institutions in our country cannot be demised by corruption that our government is incapable to prosecute, John Stumpf and the people that is in control of the Wells Fargo Bank operations, from CEOS to the managers that are part of this fraud and corruption should be prosecute and send to jail; it is time to deal with white crime and corporate corruption. No Bank in this country should be given Carte Blanche to defraud the people of this country with impunity and be immune from prosecution. In the case of Wells Fargo, It is clear that John Stumpf will not be prosecuted and the people will not get justice, because our government is incapable and unwilling to get justice for the American people. Corporate criminals are rewarded with millions of Dollars and nothing is done to punish neither the criminals nor the institution.
Fellow Americans, we have the power to get justice. I closed all my accounts with Wells Fargo in San Antonio Texas and I call for every Business and customers of Wells Fargo to close their account with this corrupt Banking and financial corporation and send a message to all the corporate criminals that we the people will get our justice by destroying their business if they continue their corrupt and exploitation practice in our country; It is our duty as Americans to stand united in solidarity to get justice for the people of this country.
Close your Account with Wells Fargo and deposit your money with your State Bank or credit unions, Transnational Banks is given the power from our government to use our money and exploit us to get rich and powerful at our expenses.
For instance, Wells Fargo (WFC) is sitting on more than $17 billion in loans to the oil and gas sector. The bank is setting aside $1.2 billion in reserves to cover losses because of the "continued deterioration within the energy sector." Wells Fargo executives said Wednesday that the bank’s profitability is still better than peers. The firm reported its net interest margin, a measure of how profitably it can lend out its customers’ deposits, fell to 2.96% from 2.97% at the end of June and 3.06% in the third quarter a year ago. That margin has been challenged by the Federal Reserve’s policy of keeping interest rates low, a policy that Wells Fargo executives said would continue for longer than the industry had previously expected.
http://www.charlotteobserver.com/news/business/banking/article71761207.html
Wells Fargo Consumer Complaints and Reviews.
https://www.consumeraffairs.com/finance/wells_fargo_mortgage.html
Wells Fargo mortgage fraud
https://www.justice.gov/opa/pr/wells-fargo-bank-agrees-pay-12-billion-improper-mortgage-lending-practices
Stop Banks corruption and foreclosures frauds
http://stopforeclosurefraud.com/

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Darryl F
Philadelphia, US
Mar 20, 2014 7:54 pm EDT

Wells Fargo is horrible they took $2658.75 out of my checking account with my authorization and when I called I was told that because my student loan was in default they had the right to do this, even though I was still making 80 percent of my student loan payments, I received no communication from them until after I stated making calls, they basically laughed in my face and told me that I wasn't getting the money back and the only way I could square away my loan was to pay them 700 dollars a month which would total up to over $25, 000 dollars or they would settle my debt for a lump sum of $16, 687.95. I was laid off from work for months got a job paying less money and I have called them and explained this to them over the phone and in writing.they don't care about anyone.
The way to hurt wells Fargo is to stop doing business with them

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Wells Fargo paid a check not authorized!

On 1/8/6 the bank wellsfargo paid a ck 1032 per $900 dollars. When i had a stop payment since 7/19/06 so the expiration of the 6 months stop payment expired on 1/19/6. So they pay the ck before the expiration date ends. I opened an investigation & they never contact to me i did 3 times new investigation until now they don't answer me. When they paid that ck i received alot charges of my credits because that amount wasn't on my account so i want they pay me back the $900 dollars plus all the charges course this negligence of the wellsfargo bank. All went $2,900.00 dollars. Can someone help me?

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Wells Fargo illegal business practices!

I want to know who i can talk to about this situation i had got a mortgage loan from wells fargo the end of last year to purchase another home and pay off bills. Well i had went to a manager name Michelle at first she was nice to me and my spouse we talk about how she was going to write the checks it never came out that way never notified me about the change she was talking to my dad somebody that was not on the loan she was mad cause i didn't want to pay for stuff that she wanted me to pay for how i found out about these checks is when i picked them up they were not the way i wanted them i went to different wells fargo managers they told me that she has to put them the way i wanted them i went back she was rude said she was going to rip it up and no i am not going to change it i asked her why wasn't i notified about the change she couldn't give me an answer so now im stuck with a 52,000.00 check thats expired now and im making my on time payments to a check i am stuck with all i want is for that check to be in my motherinlaws name the way it was suppose to be i blended her that money. Advise smb!

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Drew
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Apr 06, 2008 10:33 am EDT

This is my first blog post ever...but I wanted to agree with all the people on here that think WFF is the worst! They are so aggressive with their fees, penalties and interest and the people in the collections department of the rudest people in the world. They are so nice when they want to loan you money, but if you miss a payment, or even worse...short them $30 on a payment by accident they hound you at all hours of the day with the most harrasing collection calls ever! I ablsolutly HATE WFF. Good thing I'm almost out of the woods with those lil suckers!

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Justin B
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Nov 28, 2007 9:18 am EST

As a former Wells Fargo Financial Employee I can tell you that the checks for additional funds over what is being paid to the creditors can only be Payable To the people on the loan. If the check is now expired you should be able to provide proof of that to the Local WFF office where you did your loan, and they can issue you a new one very easily (The check re-write may need to be approved by higher level people than just the Branch Manager, possibly District Manager). Once the check is re-written in your name, just deposit it in you bank account, wait for it to clear, then write a personal check to your mother-in-law. A check can only be made out to a legit creditor on your credit report... That is the way the system is set up. If you would like to direct the funds any way else then you must do it the way I told you. I hope this helps as it's been a while since you-ve posted this complaint.

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Judie Rev Joseph Davis
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Sep 09, 2007 6:03 pm EDT

Wells Fargo has not hired the right people in their company to handled business. They don't know how to talk to people they contact about business matters without getting rude and irritated with the customer. When you try to explain they don't want to listen, its their way or no way. I tried to stay calm but they always want to talk like somebody is stupid or ignorant and that makes me mad. My son-in-law has a truck financed with them(I only co-signed for him). If he is late or behind they don't call him they call me, because someone at their office messed up the paperwork. They have my number on automatic speed dial and not his, I get sometimes three calls in one hour from them and calls seven days a week. When you try to call back on the weekend you can't get anyone but they can call you all day. I have informed my son-in-law, and he hasn't received not one phone call from them. When I asked the person to call him she tells me she (Christine) can't because the phone number is own automatic speed dial. What can a person do about this situation? Wells Fargo Don't Care About You Nor Their Employees. Most of them don't even know how to do business with people yet the company hires them anyway. My husband and I are nearly 60 years old and know how important credit is but to have some young person trying to educate us on credit, the ENTIRE WELLS FARGO FINANCIAL FAMILY NEED TO LEARN HOW TO DO BUSINESS INTELLIGENTLY. MAYBE GET THE BOOK ON, "BUSINESS FOR DUMMY'S". Last point, my congregation will be told not to do business with WELLS FARGO (Mortgage/Auto/Anykind Loans).

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Wells Fargo - loss mitigation department

Fell behind on payments due to a job loss and have been given the runaround. People have been rude and generally unhelpful.

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12:00 am EST

Wells Fargo liars and cruel to their customers

On january17th i went to the bank to withdrawal some money from my account and come to find out the bank had closed my account without notifying me. However, i had over 60,000.00 in my account i was not allowed to withdrawal not even a dollar of my money. They, told me to call a 1 800 number to ask why cause the banker did not know why, so i called and they told me that i will be receiving a letter within 3 days stating that my account will be closed and i will receive a cashiers check for the balance that was in my account. Their reason was that there were 3 checks deposited into my account which happened to have bounced. Even though that was not my fault, the checks were from someone who owed me money .they said that the cashiers check will be ready within 10 business days. I asked if there is anyway that i could take some money out to last me 10 business days till i get my money and they said no,they didn't even care that i was their customer and even though it wasn't my fault they closed my account and charged my account fees for the bounced checks also leaving me broke for ten days as well as all my bills unpaid.

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Controversy
Sugarland, US
Jul 01, 2009 11:45 am EDT

I reside in Houston, Tx and I have been dealing with Wells Fargo since they took over First Interstate Bank in the 90's . I have had sooo many problems with them charging overdraft fee's and the money was in the account but what they will do is post the transactions, take it out of the current balance & then they will put it back in a pending status a day or two later so if anything else comes thru you will be over drawn.For example on June 29 my balance was $188 and I paid my light bill for $149.00 & that left $38 dollars in the account. My life insurance payment come out the next day of $21 and the $38 should have covered it right? Well they put the light bill amount back in a pending status on 7/1 & that caused my account to over draw, how is that ? Now they say my account is $40 overdrawn and that is without the two late fee's there going to add on! I now see why California has a law suite against Wells Fargo for over charging there customers with overdrafts fee's that they shouldn't be charged for. I also have my home loan through them too. They have all my business and yet they are still stealing from me. I have had enough and now will be going to Chase, at least I know when I make a deposit I can get some cash back too.

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oleo
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Aug 06, 2008 11:56 am EDT

I totally agree Wells Fargo is cruel and has bad customer service. Recently I disputed unauthorized use of my credit card---after researching an authorized purchase and verifying that the information for the online transaction did not match the information on my card--they denied the claimed amount. It was for airline tickets. They told me to contact a lawyer.

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mary
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Feb 04, 2007 4:11 pm EST

Serves you right for banking with wells fargo

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Wells Fargo do not do business with these crooks!

This company operates in a very unethical manner. They promised 0% interest rate in the first year. I asked if this included balance transfers they said yes.

I got the checks and paid my other credit card a/c and their check bounced. They said I did not have the right check, which THEY sent me. After paying with the replacement check I got the bill. My interest rate was 24%. They said they considered this a cash advance and that was the reason. I have a credit score above 800.
They said I had to have a clean six month record to lower the interest rate.
My payments starting becoming mysteriously late even though they were sent in on time so I tried paying them over the phone. One payment they said was not applied due to "clerical error." They said since it was not my fault I would not pay the late charge but sure enough it was on my next statement.
I tried using Western Union Quick Collect. I was assured they would credit me the day I sent in the payment. I did the wire on 12/10 and gave them the control number when they called on the 15th to say my payment was late. They said they never got it and I would have to track it myself.
They eventually said they got it on the 19th and could not adjust my account to show this or credit my late fee because it was not their fault.

This is after numerous other promises were made to me about lowering my interest rate etc. which were also never kept. Warning! Do not do business with these crooks. Try a more reputable company and any company that repeatedly mails you offers is suspect. I will be paying off this bill with my next statement.

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H8tbankingmafia
los angels, US
Mar 25, 2010 2:40 pm EDT

Wells Fargo is another corrupt banking institution!
there business practices are fraudulent and misleading!
they use software to manipulate there deposits to purposefully cause overdraft fees!
DO NOT DO BUSINESS WITH WELLS FARGO ON ANY LEVEL!

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12:00 am EST

Wells Fargo do not ever deal with wells fargo!

My name is Beverly. My mother (81 years old) and father (83 years old) have a bank account with Wells Fargo. My mother became ill and my father needed a current balance for their attorney. Wells Fargo only sends a bank statement every other month, so we called and wrote letters requesting this information for weeks. My parents attorney did the same. We received no response. Today was the last day the attorney needed this information for Medicaid so I called. My father and I were on the phone asking for help for two hours and we never got a bank statement. We got transferred from one person to another. Some were very rude. Every other bank helped my father by faxing the current balance to the attorney, but for some reason no one at Wells Fargo would help us.

I am writing to let everyone know "Do not ever deal with Wells Fargo". I would not want you to go through what these people put my father through today.

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12:00 am EDT

Wells Fargo help needed, wells fargo is messing my credit

Dear Fellow Helpers:

I need some legal aide help.I have been a loyal patron of Wells Fargo for over twenty five years.Recently I encountered a huge problem.It seems my account became "overdrawn." It did not show up on the receipts I got from my atm withdrawals.So I made purchases.I always made sure my atm withdrawals were in the positive.I transferred money from my savings always, to have a positive balance.

Recently, Wells Fargo within one month, charged me over $376.00.They told me I was overdrawn since July.Then I wrote an employee online.He wrote me a letter stating that I had no overdraft protection and they had a right to do as they please and one option included denying charges to the account.So,
they could have declined the transactions if there was no money in the account.They should have optioned for this, since legally, I did not give them permission to use my money if I was "overdrawn." Secondly, I have four other accounts, that had money enough, to cover any problem issue of this
kind.Thirdly, I had moved and they were told my new address.I hadn't received any bills, but I got my atm withdrawals and I had no negatives.

Now I am in collections and am receiving harrassing and threatening calls everyday.My credit is ruined.On another of my accounts, they charged me ten bucks extra each month, for having a lower balance.So since April, they have stolen $50 from one of my other accounts.Never before have I had a charge like that on any of my accounts.

I do not know who to turn to, to get some help.I know by now, I am gonna probably owe triple.But I refuse to pay this on principle.Is there someone online out there, that can tell me exactly what to do, to get this mediated, taken care of, and get my money out of there bank for good, and into a better bank-(which ever one might that be?)I just need a little guidance and support.

Thanks for listening,
Sammy

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Dinah Junek
Denver, US
Feb 04, 2015 7:00 pm EST

Wells Fargo has also put me in collections because I had fraudulent activity going on with my account.I told them I got an attorney and he said yes the people were trying to take money out of my account on a daily basis. All that was owed on this account was fees from them trying to get money. The bank just told me there was nothing they could do about it. This was in 2012 and I'm just now receiving collection letters its 2015. I called them and they told me to call wells Fargo to claim the dispute again. So I did and being very polite to the gentleman he told me there was nothing he could do and hung up on me. Now what do I do? I called the collection agency and told them what happened, of course there is nothing they can do about it, but were very sorry how I was treated. Can any body help me with this situation any ideas? Its on my credit report for 7 years ! Dinah

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Wells Fargo - poor service!

My account has been charged three times the correct amount for an overdraft thanks to a policy by Wachovia to ensure profits through usury disguised as a consumer protection. In light of the amount of money your company handles daily, I trust you will not find my complaint too petty to resolve. Wachovia has unrepentant stolen $70 from my account thanks to...

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Wells Fargo what the hell?!

Please someone help me for it has been over a month and a half that Wellsfargo had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state .

Well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about 1500.00+ that is still missing and been charged as overdraft fees yet i know this for a fact that my savings and checking acct are not directly put together for reasons and i had been on phone with a pmi banker at 1200am on wed and she is lieing to me and saying that i have debited out of my savings acct when i never have been able to and also said that i have no protection to my savings acct so what did the bank do (and this is a nother reason i am still overdrawn) said that i took out 300.some odd dollars when i never had the funds availble out of savings and took it upon themselves to take it from checking which put me overdrawn more so and said that i had not had the money in eathier acct to cover withdrawes so if i had no money why did they let me take it (witch i didnt) now i also have a returned check to a food store that they say they cant find and said are you sure that i did it with that acct. when what the hell come on now that i have no where to turn cause i have been living in az for 6+ years but opened my acct originally in calif and no one at all will help me dont get me wrong they have reversed a lot of it but not nearly what i lost due to them holding cash that was dep. and a check and still charging me but the min i get a little bit of help they say they can only reverse so much cause it sets off a flag and they have to report it as to why they did the reversal EVEN THOUGH THEY ADMIT THEY ARE WRONG SOME ONE HELP ME CAUSE I CANT EVEN FEED MY BOY.

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Zackery and Lyndsey Dunn
, US
Sep 30, 2023 12:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Atm is down yet again in two weeks...Last time it almost took them two weeks to fix.

Call the number at the branch is a joke!

i called 24 x's and guess what ... Nobody hears the phone and doesnt answer

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Vincent Vasquez
, US
Aug 27, 2023 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been a customer of Wells Fargo for several years August 12,2023 my wallet was stolen I requested a replacement ATM/debit card your branch office located at 4701 Peoria street Denver,COLO 80239 denial/refusal to log in new pin number please investigate.thank you.Date of action August 21,2023 time 9:15 am.

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Tony singh
, US
Jul 11, 2023 4:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir I am completely debilitated and on dialysis since the past one year.please make sure all my cards are running and the accounts are kept perfect.

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arlenesab42
, US
May 28, 2023 8:53 pm EDT

I only applied for credit cause i have a preapproval . I was turned down . my complaint is why send me pre approvals to get turned down. only to bring my credit score down

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myother
peachtree city, US
Jun 09, 2023 11:06 am EDT

Ya. I've received those also. It seems that they really mean you are pre-approved to apply for the CC. Funny games marketing plays.

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bonniesac
Tamarac, US
Feb 28, 2023 6:29 am EST

I went to access box fo first time in several years. My keys would not work. What changed? these are my only keys.

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Barbara Samardich
Reno, US
Feb 18, 2023 2:34 pm EST

I would like to strongly state my view against digital currency. I see this as a step closer to complete government control and abuse of our Constitutional protections. Digital currency = One world government = communism.

Barbara Samardich

Reno, Nevada

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trem455
Pearland, US
Jan 09, 2023 4:54 am EST

My name is Wilmer F Tremble Jr I was foreclosed on with 80 thousand dollars of equity in my home 12 years of house payments last 4 of my ss number 6047 my home was 3615 Sheldon dr Pearland Texas 77584 I need to qualify for the law suits for getting my modification turn down I was foreclosure in 2010

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edward j mcfadden
Burbank, US
Dec 15, 2022 12:26 am EST

date12/08/1922

text message recieved

1 of 2 frm:delwalt johnson msg: $715.05 will be deducted frion your amazon prome subscription. trxidknm4jg55q for stop ( cont) 2 of [protected] ( end )

this is a scam

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Donald Comstock
, US
Nov 07, 2022 1:58 am EST

My accounts were closed after I asked them to fund with my Comstock globe fund a hard hold was placed on my account now your asking me to open a account to recover the globel Comstock funds but once again Wells Fargo put a hard hold on previous accounts keeping me from recoveringy funds

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Gordon1
Jasper, US
Oct 16, 2022 3:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I sent a deposit to wrong address in cash, and they (customer service), said they dont take cash and would credit my acct. (lie), customer service is terrible. 3 different answers, 3 different answers. Been with bank for 17 years! Very upsetting. I want my money back .!

Wells Fargo Customer Reviews Overview

Wells Fargo is a financial institution that has been in operation for over 150 years. It is one of the largest banks in the United States and offers a wide range of financial products and services to its customers. The bank has received mixed reviews from its customers, with some praising its customer service and others criticizing its business practices.

One of the positive points of Wells Fargo is its extensive network of branches and ATMs, which makes it easy for customers to access their accounts and conduct transactions. The bank also offers a variety of checking and savings accounts, credit cards, loans, and investment products that cater to different financial needs.

Another positive aspect of Wells Fargo is its online and mobile banking services, which allow customers to manage their accounts from anywhere at any time. The bank's website and mobile app are user-friendly and offer a range of features such as bill pay, mobile check deposit, and account alerts.

Wells Fargo has also been praised for its customer service, with many customers reporting positive experiences with the bank's representatives. The bank has a dedicated customer service team that is available 24/7 to assist customers with their banking needs.

However, Wells Fargo has also faced criticism for its business practices, particularly in relation to its sales practices and the opening of unauthorized accounts. The bank has been fined by regulatory authorities for these practices and has faced public backlash as a result.

Overall, Wells Fargo is a reputable financial institution that offers a range of products and services to its customers. While it has faced criticism for its business practices, the bank has also received positive reviews for its customer service and convenience.

Wells Fargo In-depth Review

Overview: Wells Fargo is a well-established and reputable bank with a rich history in the banking industry. As one of the largest banks in the United States, it has built a strong reputation for its financial services.

Services Offered: Wells Fargo offers a comprehensive range of banking services to cater to the needs of individuals and businesses. Their services include personal banking, business banking, loans, mortgages, and investment options. Whether you need a basic checking account or a complex business loan, Wells Fargo has you covered.

Accessibility: Wells Fargo ensures that its services are easily accessible to customers. With a vast network of physical branches across the country, customers can visit a branch for in-person assistance. Additionally, Wells Fargo provides online banking and mobile apps, allowing customers to conveniently manage their accounts from anywhere. Their customer support channels are also readily available to assist customers with any queries or concerns.

Account Options: Wells Fargo offers a variety of account options to meet the diverse needs of its customers. From basic checking and savings accounts to specialized accounts for businesses or students, they have a range of options to choose from. These accounts come with different features and benefits tailored to specific customer requirements.

Fees and Charges: It is important to consider the fees and charges associated with banking services, and Wells Fargo is transparent about its fee structure. While there may be account maintenance fees and ATM fees, Wells Fargo provides detailed information about these charges, allowing customers to make informed decisions. It is advisable to review the fee schedule to understand the costs associated with specific services.

Interest Rates: Wells Fargo offers competitive interest rates for various types of accounts and loans. By comparing their rates to industry standards and competitors, customers can assess the value they receive. It is recommended to explore the specific interest rates for different products to make informed financial decisions.

Customer Satisfaction: Customer satisfaction is an important aspect to consider when choosing a bank. Wells Fargo's customer satisfaction can be evaluated through reviews, ratings, and feedback from its customers. While there may be positive experiences, it is essential to consider any negative feedback to gain a comprehensive understanding of the bank's performance.

Security Measures: Wells Fargo prioritizes the security of customer information and implements robust security measures. These measures include encryption, two-factor authentication, and fraud detection systems. By employing these security measures, Wells Fargo aims to protect customer data and prevent fraud.

Financial Stability: Wells Fargo's financial stability is a crucial factor to consider when entrusting a bank with your finances. With a strong credit rating, profitability, and a proven ability to navigate economic downturns, Wells Fargo demonstrates its financial strength and reliability.

Community Involvement: Wells Fargo actively participates in community initiatives, philanthropy, and corporate social responsibility efforts. Their involvement in such initiatives showcases their commitment to making a positive impact on society and supporting the communities they serve.

Additional Features: In addition to their core banking services, Wells Fargo offers various additional features and benefits. These may include rewards programs, financial planning tools, or educational resources. These additional features enhance the overall banking experience and provide customers with added value.

Comparison to Competitors: When considering Wells Fargo, it is important to compare its services, fees, interest rates, and customer satisfaction to its major competitors in the banking industry. This comparison will provide insights into Wells Fargo's competitive advantages or disadvantages, helping customers make an informed decision.

Conclusion: Overall, Wells Fargo is a reputable bank with a wide range of services, accessible channels, and a commitment to customer security. While it is important to consider fees, interest rates, and customer satisfaction, Wells Fargo's financial stability and community involvement are notable strengths. Potential customers are recommended to thoroughly evaluate their specific banking needs and compare Wells Fargo to other competitors to make an informed decision.

How to file a complaint about Wells Fargo?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Wells Fargo. Make it specific and clear, such as "Unauthorized Wells Fargo Account Charges" or "Wells Fargo Mortgage Application Delay".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The type of service or product you were using from Wells Fargo.
  • Specific issues with account access, transaction problems, customer service interactions, or any other grievances.
  • Chronological order of events, including dates and times, if possible.
  • Any communication with Wells Fargo representatives, including phone calls, emails, or in-person visits.
  • How the issue has personally affected you, such as financial loss or stress.
  • Steps you have taken to resolve the issue and Wells Fargo's response or lack thereof.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, receipts, or statements. Be cautious not to include sensitive personal information like social security numbers or full account numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what resolution you are seeking from Wells Fargo, whether it's a refund, apology, or another form of rectification.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Wells Fargo on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Wells Fargo.

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Contact Wells Fargo customer service

Phone numbers

1800 869 3557 +1 (800) 378-0575 More phone numbers

Website

www.wellsfargo.com

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