Wells Fargo / debit card fraud

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I reported $2400 worth of fraudulent charges to WF the day after Thanksgiving (I waited on hold for 65 minutes to do so). Nothing was done nor was I contacted after 7 days so I called back. This time I was on hold for 75 minutes. The "banker" who took my call was extremely rude and would not provide a "credit" for fraudulent charges and then subsequently hung up on me. I called again on the 10th day and waited on hold for 65 minutes. Although I have been a WF customer for over 15 years I am (happily) leaving this bank!!

Dec 07, 2016

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