Wells Fargo
reviews and complaints

First hand experience, I closed my account with Wells Fargo because they kept charging me $6.95 every month for a checking account that was suppose to be free. When I complained about the problem, they said they would take care of the matter and it won't happen again, well it continually happened every single month, so I closed my account and walked the money over to Washington Mutual. Unfortunately, that bank was doing the same thing to me, so I had to close my account and moved it over to a bank in Alabama, where banking is, and this is my opinion, one of the best in the nation. They don't play games like the folks on the left coast do. They are forward and honest with you and do what they say they are going to do.

Anyway getting back to Wells Fargo, even after I closed out my account, they had the nerve to keep my checking account open so they could continue charging me their fees. I was absolutely rivided when I got their last statement, and when I complained to customer service about it, the guy who was suppose to help me was arguing with me, and refuse to credit my account, of course he switch me over to his boss, and the lady not only took care of the problem, she credited my account in full, and apologized to me for the inconvenience the bank did to me. I do appreciate the fact that some people do care, this lady gave me exceptional help, when it was needed. Unfortunately, the guy before her, needs to find another job, because he was not a professional at all. But we're stuck with what we get, until we demand a higher authority, and if you can't get satisfaction there, keep going up the later until you do.

I suppose the moral of the story is get a written statement from the teller who closes your account to write it down. I never take anybody at their word anymore, it isn't worth a grain of salt these days. GET IT IN WRITING! A simple sentence would okay, but make sure they date and sign it and file it with your bank statements for at least a year.

I am still in shock after reading all the complaints about Wells Fargo. How can a company like this still be in business? My daughter and son-in-law both lost jobs due to downsizing and outsourcing. My wife had co-signed the loan for their vehicle. Soon after both kids found new jobs that pay well with good benefits. In order to keep Wells Fargo at bay, we sent the kids $2,000.00 to help them stay afloat until they got their checks from their new jobs. Rather than relating another horror story, let me just say, everything I have read on this site plus three other sites concerning Wells Fargo's harassment, incompetence, lies, cheating, fraud, out and out theft, false advertising has happened to us also. I've already filed a complaint with the BBB and have advised my daughter and son-in-law to do the same. I am in the process of gathering as much information concerning their case and cases from other people that are similar which I will present to my Federal Government Representatives.

My wife's credit score has been totally trashed by Wells Fargo as has that of my daughter and son-in-law. I am not even sure that any of them will ever have a good credit report again. In lieu of all of this I am seriously considering filing a law suit. I've been in contact with my attorney and have been assured that we do have a case.

The problem is, Wells Fargo will recover and it will be business as usual for them. One or two small law suits are nothing to an "Institution" this size. If anyone is interested in starting/joining a class action suit against Wells Fargo please contact me immediately. My email address is: Eskymo52@yaoo.com.

How many hundreds of families have been ruined because of Wells Fargo and their shady, suspect dealings? If enough people band together we may be able to put an end to the madness.

I worked at Wells Fargo, the company is corrupt, and anyone who opens an account with them is nuts.

The date was October the 24,2007. I made a cash payment for my auto loan in the amount of $500.00.

I had all my dogs in the car so I went through the drive through window of Wells Fargo Bank. I chose the isle closest to the bank and placed my money in the slider along with my drivers license. She took the money without counting it in front of me and went to the lady behind her for 10 minutes. I directly handed the lady $500.00 and counted this twice.

When she came back to the teller she asked," do you know how much you gave me?"

500.00 was my answer. She said, "no, you only gave me $400.00. " I was pissed but could not prove it and gave her another 50.00 which left my car payment short another 50.00. I was sure that I had enough money left over before I left my house. Now I'm short on the payment and no money left.
I confronted her about the missing $100.00. What could I do but take the loss.

Two days pass and a phone call from the loan auto alerts me that a payment has not been made on my account for the month of October. I explained why I was short $50.00 they told me sometimes it won't credit to my account unless the entire amount is payed. After going into the branch and speaking to the same gal who took my payment and admits to remembering the whole story about the missing 100.00, and the $450.00 payment etc... I gave her another $50.00 and she credited that amount to my account in less than a minute. She assured me we would find the payment and she had no problem with her memory.
For two weeks I retraced every step I took to find where that missing receipt went. I have 6 dogs and a convertible and it's possible it could have blown away with the wind or one of my 6 little dogs found it.

Unable to locate the receipt for the transaction but the gal still is trying for me. She explained to her workers and everyone new of my situation for two months and even though she admits to taking the money and misplacing it, with or without the receipt should have not made a difference in my payment since the teller has admitted to her mistake. Let the bank credit me from their own money and search for the missing money on their own time. Or deducted it from the tellers pay check. But to let me suffer when you have a teller who claimed to be a Manager her name is, Amanda Alvarez Service Manager ll Address is 7255 South Rainbow Las Vegas, NV. 89118 .

The bank has insurance for reasons like this. It's one thing if the teller denied the incident but she remembers all the dogs in the car and when I asked her about giving her the additional 100.00 that was never found and remember excepting the money that day. You can see how clear it is from the story above that with or without a receipt she still had not resolved her problem. My evidence is the teller and the bank won't make this right.
She remembers receiving at least the $450.00 as I was willing to let my missing $100.00 wash away. Let the bank take the loss or deduct it from the tellers check. But to make the customer pay twice is really shocking.

Could I have been more organized, of course. Looking at the situation from the start with this teller is a red flag that she stole my cash of $55o.00 and walks without answering to anyone. Sorry but two accidents in a 10 minute time frame is not something I consider an accident.

To much man power to rewind the videos for that day was what the bank told me. How about all the hours it took for me to earn the money given to your bank and not resolving the issue the right way. $550.00 means nothing to them. I worked for that money!

I just refinanced my car with Wells Fargo in May of 2007, and since then, they keep trying to charge me for their own 'car insurance.' They keep claiming that they don't have proof of my insurance, despite the fact that I have faxed them the information multiple times, and given them the policy information AND contact numbers for my insurance company. They literally call me every day at work, and if then, despite the fact that I talked to them earlier in the day on this issue, they contact my mother! Now, I don't live with my mother, and I never gave them her phone number, and her number is unlisted, so how the heck did they track her down? Anyway, I talked to a real gem in their collections department today, some wacko named Jaqueline who told me that it is my responsibility to make sure that they have their file complete, and that they were going to report this on my credit.

I just filed a report with the better business bureau, so hopefully this will resolve the situation. I have never heard of anything like this before - Wells Fargo is the most incompetent organization that I have ever run across. I truly regret refinancing my auto with them.

I just received a call from Wells Fargo saying that a payment in March of 2007 was mis-applied to my account and that a customer who has a account number very similar to my account number made the payment. It's bull! Well's Fargo is the worst ever in life! No joke.

If you are only going to be able to make a partial payment, call Wells Fargo and get their city code for Western Union and tell them you are going to send the money through Western Union. Tell them you don't want to do a check by phone, you want to Western Union. And don't tell them you are sending a partial payment. If they get pushy go ahead and tell them you are Western Unioning a full payment or whatever they want. Just get the city code. Then go to the western union office and send as much as you can via Quick Collect. Within 24 hours they will have accepted the payment. And then as soon as you can, send them more money this way. Yes, it costs $13 each time, but it will likely keep you from getting your car reposed. If you send them a check for a partial payment, they can by law refuse it and send it back, but if you send it via Western Union is automatically gets deposited in their accounts which legally means they accept your payment.

I have been with wells fargo bank for about 1 year, my father co signed a loan for me i would always make my payments a week early, i then hit a ruff spot and was behind about a month an a half, then the calls began i received calls from wells fargo call center with representatives who are so rude. I tried to make a payment the wanted the amount that was owed in full which i think was about 700 dollars they then began to threaten to repose my vehicle. I then want asked to talk with a supervisor,thinking i was talking to a supervisor who was really a team leader he was rude also his name was dennis, as i was trying to explain the situation he kept saying if you were my child i would give you the money i kept asking them to take the money he an the others kept refusing it because it was not the full amount. I have been with them for about a year and they kept telling me the account was fairly new, they needed all the money. I have never seen a bank like this before it is ridiculous how these people act!

Same thing is happening to me I'm paying for insurance for them and I have my insurance on my own I pretty much gave up and just keep paying it. It's almost $80 extra month. What can I do to make this stop?

I had ran into financial difficulties a couple years back and I had some leverage on my truck so I refinanced my truck through Wells Fargo. WHAT HUGE MISTAKE! I was making payments to them on a monthly basis. They may have not been exactly on time but none of which was over 30 days. I ran into a financial snag which I had to be late with a payment with them for almost 30 days late but again nothing over 30 days. That's when the headaches started. I would get collection calls almost 15 per dat, stating that I was almost 54 days past due of $320 which seemed funny to me because my payments were almost $500 a month with them. I naturally got hit with lates fees, processing fees and fees for making a payment over the phone with a live rep. So I paid it and that's when things really started to go haywire. Every month it seemed that I was always short a payment here or there and I woulod get hit with all these fees on a monthly basis. Eveytime over the phone the rep would tell me that everything is all caught up next payment is due on my next due date and everything is fine. No more than 3 days later they tell me I'm still behind and they told me the other rep was wrong in telling me I was caught up. This nightmare gets worse, month by month fees accumulated and the same story I was behind in my payments pay X amount and I would be current if I made the payment over the phone and like a fool I would pay it and like clock work a few days later someone else would call me stating I was behind again and the previous rep was wrong for telling me I was caught up. This snowballed into me being behind $1487.00 At the beginning of the year I thought well I will start the year out fresh I sent W.F. $1500.00 and the rep on the phone said that was more than enough to get caught up and my next payment was not due until the middle of February. I thought great I started a new year back on track. WRONG! I got a call 5 days later stating I was actually short $345! The rep was wrong for telling me I was caught up. Here we go again with the fees!
I am pulling a bank recall of any payments made to them from last year to see what has been paid to them and where the actual mistake lies.

HELP! Does anyone have experience with Wells Fargo like I have? Anyone have any suggestion how I might be able to unload this loan! Since taking this loan I am now way upside down so selling it makes it impossible and W.F. doesn't have assumable loans.

I hate WELLS FARGO, i am going through a similar situation w/ them w/ the insurance not that long ago i had a @sshole excuse my french call me from the collection dept talking about that i needed i am 32 days past due my ###... I pay them & i am barely 3 days past due for jan. payment well he said it was b/c of the ins. I told dim that we were in the middle of getting that resolved & my husband was taking care of that, the rep told me well of course you don't want to fix it b/c you are not listening, my response was first off i don't need your sassyness & he just kept talking over me i got so frustrated plus my preg. hormones kicked in & i told him to get screw off my phone then & hung up. I know what your thinking i cuss to much but dealing w/ this unprofessionals how can you manage to keep your cool you cant! Well earlier today they called & my husband talked to them & to my surprise they said that the last payment that i made they took 1 hundred & something out for the ins. payment mind you i have ins. according to them i haven't had ins. since sept. but yet i was never billed for that until barely this month makes no damn since... even before that i never received any notification stating that i was uninsured for that long back in nov. i changed ins. but prior than that wells fargo sent a letter saying if i didn't get ins. on my vehicle within 10 days they were going to apply the ins. on my acct. & i did so why in the hell are they charging me for it now & saying that i am 32 days past due. I am so upset w/ them i hate their harassments & sassyness i am in a middle of complicated preg. & this the last thing that i need to be worrying about i cant stress over some ish that i don't owe, and to top this off back in november they deposit a postdated ck on the wrong date & overdrawled my acct. We have faxed spoken about this even refused to not pay the bill until they fixed it now that hasnt work b/c they started placing late fees on me for their mistakes now mind you i am not paying a penny of late fees or for that damn ins. all i want is my refund for my overdrawn acct. that they said they would do & have that ins. drama taken care of. I am to the point where i just want to get real hood w/ them or even take it to a lawyer but i cant strain myself like that i have to look out for my health & my unborn childs health. I JUST DON'T KNOW WHAT TO DO... I REALLY DON'T...

I have been having an ongoing problem since april with wells fargo auto finance.
Here is a copy of an email i sent to abc news…
As they are saying all the time, contact your lender at the first sign of trouble, they will usually work with you. That has not been the case with wells fargo.

My husband lost his job on april 23rd, we contacted our car lender (Wells fargo auto finance) on april 26th to ask for an extension of our may payment, due may 10th. Their customer service dept said, it does not appear to be a problem, but we needed to call back after the loan date, so on may 12th we called. We were told being unemployed is no reason for an extension. So i finally caught up with may on june 30th, and applied again, was told, that the sum of 2 pymts has to be in before i could apply, so i took a loan from my 401 k, paid june & july on august 4th and applied again, because, my husband found work on may 26th, but we were without pay until then. On july 28th, the place where we found employment went on their yearly shut down, due to no longevity, he did not get paid. I applied again for an extention. . No word as to why we were turned out, just the collectors calling us again. I can not reach anyone in authority to speak to about this, just the collection dept, and i never speak to the same person, and they will not or cannot give out their extension so odds of speaking to them again, is zip. So i start again. This is frustrating. We feel we have been proactive with this employment mess of ours. We are not asking for anything we are not entitled to. Several people have told us that lenders are entitled to 2 per year. , and we meet the criteria for an extension. They why are we being turned down? Their left hand needs to know what the right hand is doing, as one person says yes, but 2 days later we are told no. Many of their collection people are rude. One black man, after i hung up on him, called me back and said, "f. You honkey". Another girl said, " on may 26th (Memorial day, i might add) face it, you're not getting an extension, or pay up. . Deadbeat!'
I think they want to charge us the late charges, because they know we really need help, and turning us down, benefits them more than allowing it.
Please look into this for us…help us. . I am sure there are others out there in the same boat. . This needs to be brought to light.
There are several american that live paycheck to paycheck and something like this sets us backs months…. !

This is a copy of letter i wrote to the us treasury dept

Like ERIN U, I have had NOTHING but problems with Wells Fargo. I am currently waiting for them to come pick up the vehicle, as they have me so upside down on the note I cannot sell it or trade it in. Here is a timeline of the issues with Wells Fargo:

March 2006- Arranged a loan with Wells Fargo to purchase 2000 Range Rover for my (then) fiancee. The individual selling the car WORKED for Wells Fargo, and suggested we get financing there. They gave a loan amount of $21,000.00 at 17% interest. (I only recently found out the actual blue book on the vehicle in March 2007 was $15,000.00. Seems odd they approved a loan for so much more, hmmm?) Went in to sign paperwork and was advised AFTER SIGNING EVERYTHING that I needed to put $1,000.00 down payment. I advised my loan officer I did not have $1,000.00, and if my fiancee wanted vehicle, he would have to make the down. The L/O (Terrence) said no problem, he would hold the paperwork for 72 hours and if no down payment was deposited, the deal would not be processed. (LIE NUMBER 1)

24 hours passed, and I called Terrance to tell him that we were not going with Wells Fargo (WF from here on), but another lender who had a better interest rate and lower down. I followed this up with an email stating same, with a read receipt notification. Guess what? 3 days later I receive a call from the branch manager demanding I bring in the $1,000.00. It seems Terrance took it upon himself to submit the prior owners loan payoff and to complete the loan. He did this about 30 minutes AFTER talking to me, and AFTER opening my email. I advised the Manager that was not my issue, that I had documentation showing I had, in fact, canceled the loan. They proceeded to manipulate in such a way that I was STUCK with their loan.

May 2006- My (then) fiancee called WF and changed the mailing address for statements and phone number of record to his address and phone number, without my knowledge or consent. WF took a COMPLETE STRANGERS WORD that he was my "husband" and changed account information, without EVER contacting me.

September 2006- I received call from constable. They were reposing the vehicle. It seems my fiancee had not made a SINGLE PAYMENT. WF had been sending statements, and calling my fiancees house. They never once called me on my cell, or at work. Just the "new" number he had given them. Now I admit, this is partially my fault for not following thru and checking with my fiancee EACH MONTH to make sure payments were made, But if WF had not changed my info, I would have known A LOT sooner that he was blowing payment off. I also found out the vehicle was not insured. I IMMEDIATELY brought payments current, via Western Union and got insurance on vehicle off of my existing auto policy. I also took the vehicle back from fiancee and dumped him. I notified WF that the information they had on file was inaccurate, and asked how they obtained it. They advised me "My husband" had called in and given it to them. When I told them I HAD NO HUSBAND, they apologized for the "CLERICAL ERROR".

October 2006- received letter from WF stating insurance being put in place by them, as vehicle was uninsured. I called, faxed AND overnighted them documentation showing vehicle was in fact insured with State Farm, and had been since September 9th. It took 2 months to get this resolved, and they tacked their additional insurance of $190.00 to my payment until January 2007. In October I also began making my payments via check by phone.

January 2007- I made my payment by phone one day late. This apparently confused the drones at WF, because they began calling me about my "missed payment" that day, AFTER I made the payment. When I game them the conformation number of my payment, they still "could not find it in the system. I had to get proof from my CU that funds had been electronically deducted and fax to them. This took 3 days to clear up.

February 2007- My payment was not due until the 15th. On the 3rd, the calls began, about my "late payment". They called my cell, my work, my home and to my parents house. Strange, since they went 5 months without notifying me at all, now harassing me before payment even due?)

I advised them I COULD NOT RECEIVE CALLS AT WORK, and followed this up with a certified letter stating same. I also advised them they were not to call my parents house, as my mom was a cancer patient, and did not need their harassment. Finally, I advised them that my payment was not due until the 15th, so they did not need to say I had a late payment, when in fact my payment was not even due. They continued to call my workplace on a DAILY basis, multiple times a day, and to call my parents house. Once payment was made (and had CLEARED my bank) they still continued to call, saying payment had not been made.

March 2007- same as Feb. Payment not due till 15th, calls came in about it ALL MONTH LONG, even after payment was made by phone. My employer told them direct on numerous occasions that I could not receive calls at work. Still, the calls rolled in. One WF employee actually told me "if you just PAYOFF your note you won't have to deal with us anymore." {Payoff on the car was about 15,000.00 at this point.} My employer advised me he was logging calls in my HR file, and that I needed to get a handle on situation, because it was making a problem in the workplace and tying up his phone, and that the calls were distracting me from my tasks.

{PLEASE NOTE: every time we spoke with WF they said it was not logged in the system, but they would make a note and remove the number. THIS NEVER HAPPENED. I was receiving upward of 6 calls a day from them at work AND at my parents house. They NEVER called my home number OR my cell. They only called the numbers they were advised NOT TO CALL}

April 2007- Same as March, but even more calls at work. It almost seemed as if once they were told by my employer I could not receive calls, they did it just to cause problems. AGAIn, let me stress, payment was not yet due. After payment made BY PHONE, same problems. My supervisor AGAIN advised WF not to call me during business hours on office number, because they were putting my job in jeapordy.

May 2007- more calls. I WAS FIRED due to the "disruption" the calls made in the workplace and to my tasks. I made my May payment early, and advised them that I was no longer employed, due to their harassment. Their response? They would remove the work number from their system. {Yeah- I had heard that before!)

June 2007- I receive a letter from WF saying they are changing loan from Wells [censored]o Financial to Wells Fargo Auto Finance. I receive statement saying that monthy payment due is $298.95. I called wells fargo to confirm payment amount and was told that yes, my payment was only $298.95 due to a credit on my account for the insurance they had tacked on erroneously for 2 months. Cool! I used my last of my savings to make June payment, and while on the phone spoke to a rep about my situation, and being out of work. They told me since I was such a good customer they could take the July and August payment and roll them to the end of the note, giving me time to find a job and get back on my feet. I agreed to this, and it was "logged in the system" that I would not have a payment due for July 2007 or August 2007, and would resume making payments September 2007 in regular payment amount of $548.94.

August 2007- I took car to carmax and was told the most they could give me for the vehicle was $12,000.00, which was the Kelly Blue book. (The car is in EXACT same condition as it was when WF made the loan. And there are exactly 1000 more miles on it.) So even if sold to a private party, I realize I am screwed, payoff on it is now at $17,000.00)

September 2007- (this is a doozy, everyone better sit down!) I am not in town and I get a call from my roommate. On Saturday, September 8th I received an envelope from WF. It was postmarked September 5th. But the letter inside was dated AUGUST 23. (This was an intentional delayed mailing, as you will see from the body of the letter.) The letter stated that I was seriously delinquent, and that if I did not bring my account current within TEN DAYS from THE DATE OF THE LETTER, they would call my note. They also stated in the letter that I could call them at number listed below. ODD-THERE WAS NO NUMBER LISTED. I called and made payment by phone on Monday, May 10th, in the amount of $1,742.83. (REMEMBER- I WAS SUPPOSED TO HAVE 2 months GRATIS, rolled to end of note, then a REGULAR payment in September.) The rep I spoke with also advised me my June payment had been short. (WHAT? REMEMBER THE LETTER I RECEIVED IN JUNE? I STILL HAVE IT---) I advised her I spoke with the rep who had processed my payment and that she had confirmed that was all I owed due to "insurance error." I was advised that WF would look into the issue. I confirmed with the rep (Ms. Nelson) that that would bring me current and I would be ok. I mentioned the letter, and the inconsistency with the postmark and the date of letter, and was told "not to worry about it, I had made payment current". When I asked why I was being forced to pay for July and August when I had been advised they would be rolled to the back end of my note, I was told "WF reps have no right to make an arrangement like that, and it never happened."

Imagine her shock yesterday morning when my roommate was awakened by a loud pounding at the door. It was a tow truck. WF had sent them to repo the vehicle. She advised him that I had made payment by phone, and he WAS NOT taking the truck. She immediately called me, and I relayed the payment conf. number, whom I had spoken with, etc. and she gave him the info. He said ok, left.

Thirty minutes later he was back. It seems WF said they were RETURNING MY PAYMENT, AND WOULD NOT ACCEPT ANOTHER until after they had posession of the vehicle. My roommate immediately called me again.

I called WF and was told first that I had made no payment, then that yes, payment had been made, but they were not accepting it. (Not accepting it 3 days AFTER I made payment and funds had been drawn from my dads checking account? WHAT?) Apparently, they are going to reverse the electronic draw (We'll see!) I was told I had to surrender vehicle before they would even discuss the account with me. They would not even give me a verbal payoff, as "this is the 5th time they have had to begin repossession against me" (LIE LIE LIE--- other than the ONE time in September of 2006 my payments were always made monthly.) After they have possession of the vehicle, they would give me information as to how I could reclaim it within 10 days. I advised them I was not even in town, that I was in CA on a temporary job. Their Response? Too Bad.

My Roommate advised the tow truck guy he could come back at 10:00 AM on the 13th to get the vehicle, as there was another vehicle parked behind it. He said he couldn't come back, and he would move the blocking vehicle if he had to. She told him it was not my vehicle or her vehicle and could not be moved. Tow truck driver agreed to come back.

She is now waiting for them to come get the truck. I don't care at this point. I can't sell it, as I owe $6,000.00 more on the note than what the value is. They can have it. It has been nothing but a headache from day one. I was conned by the staff at the WF auto finance office in Arlington Texas. They made a loan that was for way more than the vehicle was worth, due to the fact their employee was the seller. They physically inspected the vehicle, knew of the problems it had, and processed the loan even after I had canceled the deal. Now I am stuck, having spent thousands of dollars on payments FOR NOTHING.

I am a long time customer of Wells Fargo. I noticed that I could buy stamps at my ATM. How could I not? A screen comes up and asks if I need postage stamps while the ATM is processing transactions. Before the May 11 2009 increase in postage rates, I decided to buy stamps from Wells Fargo for the very first time as part of a transaction when I was depositing a check.

Only when I got home and looked at the stamps and receipt, did I realize that there was a transaction fee. And what a fee! Nine cents per stamp! So, for my purchase of 90 stamps, Wells Fargo netted $8.10 for the transaction.

I went back to my bank and tried to return the stamps for a refund. They advised that I had to pursue the issue through the 800 number on the back of my check card. The first person at Customer Service was polite, but advised that yes, there really was a nine-cent a stamp transaction fee and no, I could not return the stamps for a full refund.

The main screen offering the selection of buying stamps makes no mention that there is a transaction fee, and the screen soliciting the purchase of stamps during ATM transaction processing does not mention that there is a transaction fee. The screen that offers different amounts of stamps for sale does not mention that there is a transaction fee. Only on the very last screen requesting confirmation of the purchase is there any information that there is a transaction fee. The cost of purchase and the request for confirmation is in big letters and the information that the purchase price includes both the cost of the stamps and a transaction fee is below that in smaller letters.

I think the way Wells Fargo markets stamps at its ATMs is deceptive and predatory. I wrote Wells Fargo that changes be made immediately to the screens shown to the customer so that EVERY time there is an offer to sell stamps there is also a prominent statement that there is a service fee for such a purchase. That was in March 2009 – no change yet. No surprise there. Very disappointed.

It is a rip off. I have been purchase stamp from Wells Fargo ATM for years. I don't know the postage costs per stamp. I thought we just pay for the cost of the stamps. who would think there is a charge? not getting from them anymore

thanks for sharing,
kim

they did the same thing to me and they made it look like i was only making half of the $700 payment and that's because they were taking there insurance payment out of my payment while i had my own insurance. and then one day they came and took the car and wanted me to pay the whole amount to get the car back.
i didn't have $29000 under the couch so i couldn't pay them they sold the car at some auction for$3000.0 and ruined my credit and now i get 20- 30 calls per day demanding rest of the money.
if anyone have any answers please email me and let me know.
wct423@yahoo.com

have the title to my truck and thay say that I owe them more money. this is the worst place I have ever done business with can you say that thay suck.

Same thing... My car was financed through Wells Fargo. I was involved in an accident about 4 months ago. The car was totaled. I submitted all of the documents, made all of the calls and returned of the calls to Wells Fargo, but they're still charging me for insurance on a car that I don't have. MDI Adjustment of $1, 073.00.

I am having a similar problem with them. I just recieved a bill from them stating due to my late payment (15) days they are going to charge me collateral insurance. I feel this is the beginning of my nightmare. I also reveived several threatening insurance calls (4 to be exact) and provided all the information needed.

I am a Legal Apprentice at a New York law firm, and I am responding to posts made by Wells Fargo auto customers who have been charged for Collateral Protection Insurance or CPI. Our law firm is currently investigating this type of conduct. Please contact me at your earliest convenience to discuss your experience. My email is jamie.song@balestriere.net

same thing is happening to me now! The insurance still shows up on my bill and they keep hasseling me to makea payment when i have been overcharged for months as is! They are threatening to take my car, my credit is getting bad and I have no idea what to do. I am with every one to do a class action suit as well. Something needs to be done.

I'm going through the same thing with wells fargo auto financing. They have been applying all my car payments to their insurance. When I already have full coverage insurance. I have faxed the information several times along with my Insurance agent and nothing has changed. They are threatening to tow my car. We need to all get in contact with eachother and proceed with a class action suit.

I have the identical story as everyone else. I received a letter in December of 07 regarding lack of insurance and that they would begin charging me if I didn't respond within 10 days. I promptly called Wells Fargo to give them my policy number, but was told they had to speak with my insurance company. As soon as I got off the phone with them, I called my insurance company. The person at Geico was very friendly and said he would call Wells Fargo and then call me back to let me know what happened. About an hour later, I received a voice mail from the agent at Geico and told me that he spoke with someone from Wells Fargo and that everything should be all set...not exactly. My next bill reflected the insurance. I've called several times and no one can straighten this out. I would be willing to sign up for a class action suit against them.

I hate WELLS FARGO, im going through a similiar situation w/ them w/ the insurance not that long ago i had a @sshole excuse my french call me from the collection dept talking about that i needed im 32 days past due my ###... i pay them & im barely 3 days past due for jan. payment well he said it was b/c of the ins. I told dim that we were in the middle of getting that resolved & my husband was taking care of that, the rep told me well of course you dont want to fix it b/c you are not lisening, my response was first off i dont need your sassyness & he just kept talking over me i got so frusterated plus my preg. Hormones kicked in & i told him to get ### off my phone then & hung up. I know what your thinking i cuss to much but dealing w/ this unproffesionals how can you manage to keep your cool you cant!well earlier today they called & my husband talked to them & to my surpirse they said that the last payment that i made they took 1 hundred & something out for the ins. Payment mind you i have ins. according to them i havent had ins. Since sept. But yet i was never billed for that until barely this month makes no damn since... even berfore that i never received any notification stating that i was uninsured for that long back in nov. I changed ins. but prior than that wells fargo sent a letter saying if i didnt get ins. On my vehicle within 10 days they were going to apply the ins. On my acct. & i did so why in the hell are they charging me for it now & saying that im 32 days past due. Im so upset w/ them i ###ing hate their harrasements & sassyness im in a middle of complicated preg. & this the last thing that i need to be worrying about i cant stress over some ish that i dont owe, and to top this off back in november they deposit a postdated ck on the wrong date & overdrawled my acct. We have faxed spoken about this even refused to not pay the bill until they fixed it now that hasnt work b/c they started placing late fees on me for their mistakes now mind you im not paying a penny of late fees or for that damn ins. All i want is my refund for my overdrawn acct. That they said they would do & have that ins. drama taken care of. Im to the point wherei just want to get real hood w/ them or even take it to a lawyer but i cant strain myself like that i have to look out for my health & my unborn childs health. I JUST DONT KNOW WHAT TO DO... I REALLY DONT... i just hope when my husband trys to talk to them tomorrow something would get resolved b/c im done... we want to take to the higher ups but where are they? I feel all your stories & situations hope we can get some type of class law suit againsed them... whos with me?

After reading the this complaint I am completely mortified. This is our EXACT story. We did get the vehicle back, not because we paid anything but because I had a letter of Intent to cure Default that they had a specific date on in which they repossessed the vehicle prior to this date. Anyhow, we picked the vehicle up and am garaging it we have chosen to get a lawyer as we can not speak to anyone competent at Wells Fargo.

The only comment that I have is that the same thing has happened to me almost word for word, except they have not picked up my car yet but are threatening to pick it up. You can not get anyone to listen to you, they have done what the hell and how the hell they want to do. Not one person knows what is going on and you can not get anything settled with WF. What it seems to me is that they are screwing people out of money and cars with the insurance scam they pull. They owe me $1,200 back insurance payments, and I have never had a laps in my coverage and I cannot get an explanation as to where the refund went.

I do not know what to do about them, but I am ready to turn this vehicle in myself, but don't want them to win as I know that I am right!

Wells Fargo needs better management, from top level down to line supervisors. Greedy, monopolistic, rude JERKS. Okay, so we have escaped the Balboa loophole to date; and we are two months behind in payments (around $800 total); but tonight I made a valiant effort to rectify the situation and was treated like crap. Here is the email I sent to them, which describes the phone conversation I had with Wells Fargo earlier tonight. Keep in mind that this is a company that, if you are even one day late in making a payment, call numerous times every day until payment is received; I've often logged up to ten daily calls for a week or more. And, because I can never get anywhere with them (because they conveniently claim they haven't gotten authorization from my husband to speak to me), I eventually stopped accepting their calls (hey, it's a cell phone, I need my minutes for other things too, like my TERMINALLY ILL mother). I'm ready to sic my attorney on them for harassment. I cannot WAIT to see how they respond to my email!

-----------------------------------------------------
First of all, I am sorry to go through this avenue of communication, but tonight when I asked to speak to your agent's supervisor the agent proceeded to hang up on me. I suspect that any other calls I make would receive the same consideration...or lack thereof. Having said that, I respectfully request that you forward this email (either via email or printed form) to the appropriate department SUPERVISOR, not some puissant phone person, as most of your agents wouldn't be able to figure out how to pour water out of a boot if the directions were printed on the heel. Sorry, but I am very upset with Wells Fargo right now, I don't mean to take it out on you, I just want you to understand how I feel about the way I have been treated by Wells Fargo today.

Here is the situation. My husband has had his van financed through Wells Fargo for at least two years now, probably longer (I don't have any of the paperwork as we recently moved and it is still packed somewhere). I also had a car financed through Wells Fargo, and my loan was paid in full when I traded in the car last October. This past spring, we fell behind on many of our bills thanks to a loan officer who didn't know her job (we were trying to buy a house and she essentially screwed us). We did our best to keep up the important bills, such as this one; and it was in arrears a couple of times but had been current as of a few months ago; we were only able to bring it current thanks to my husband's mother, who made a sacrifice in order to help us with this bill. As of today, the account is 68 days past due.

For the past several weeks, Wells Fargo has had absolutely no problem calling MY cell phone numerous times a day (over ten a day at times), yet they will not deign to speak to me, claiming that I am not authorized in the system and they aren't allowed to speak to me. I appreciate that they protect the interests of their clients; but why is it that over the past two years, my husband has had to tell Wells Fargo numerous times that they can talk to me regarding his account, and when they call and I try to handle things I am told they can't find that authorization? The reason this upsets me so much is that I recently started working outside the home full time, something I have not done in almost six years; and for two weeks I have tried to tell Wells Fargo that I could make payment arrangements to bring Jim's account current... yet I am continually told that THEY CANNOT SPEAK TO ME. I would tell Jim (my husband) this, and he would tell me that he did authorize them to speak to me and to call them (them being Wells Fargo). Whether I call or they do, it is always the same thing..."We cannot speak to you without your husband's authorization;" or they would just hang up on me without saying anything. My husband finally got upset enough to call this morning to authorize me AGAIN, and they didn't even TRY to speak to him about the account, just took the info.

Tonight, while I was at work, a lady from Wells Fargo (Amanda?) called me, and asked for Jim. To my surprise, she did speak to me regarding the account; when she indicated that the account was 68 days past due and it was around 1200 to bring it current, before she could continue I offered.. OFFERED... to pay $500 a week for the next three weeks in order to bring it current (and then some). She immediately vetoed this offer, and stated that she HAD to have at least two months' payments by this Friday. I told her that I was not sure I could have that amount by then, and she said "Well it's ONLY another $300." Right now, to me, $300 is a LOT of money, and my family does have to eat. Furthermore, unless she is a supervisor, I don't see how she can just dismiss my offer without first checking with someone in a position of authority. When I worked in customer service and had similar situations, I would have been FIRED had I made a decision that should be left to supervisors to handle.

She stated that she HAD to have the $800 because she could not carry over two late payments into November; I pointed out that if I paid $500 Friday she would only have to carry over ONE late payment, which would come to her two days INTO November. She ignored this, and basically demanded that I give her a check by phone, and I told her that I was not comfortable doing that, mainly because I wasn't sure I would have the funds to cover the check and didn't want to overdraft my account; I added that I didn't have the checkbook with me either, so it was not an option. She then asked if I had a debit card, which I told her I did but did not have it handy as I was at work. At this point, I think she felt I was trying to get out of paying altogether, because the conversation went south fairly rapidly; she said something to the effect of, "So you handle the bills but don't have your checkbook or debit card?" (Note that I did tell her I was at work during this conversation.) She then stated that I HAD to borrow the $300 from someone, which angered me, as she has no RIGHT to make a demand of this nature on me and she has no KNOWLEDGE of my living situation (which includes family and friends); I asked who I was supposed to borrow from and she said something like, "I don't know, family, friends... just GET THE MONEY." I told her I had nobody who could loan me that amount, and she said "Then Jim needs to call me." I replied, "Well Jim can call you and you can ask him for the money, but guess what, all Jim will do is hand the phone over to me, so why don't we just resolve this now?" She got even more surly and asked me if Jim even KNEW just how far behind the account was. I told her, "If he didn't know, why would I let him call your office to authorize me to speak to you?" She kept insisting that she HAD to talk to Jim, and I kept telling her that he will not do anything without first asking me how much we can afford to pay.. and I then reiterated that we can afford $500 but not $800.

At this point, your rep wasn't listening to ANYTHING I had to say, because she was of the mindset that if she could just talk to Jim he would tell her that we could pay the $800 she is demanding... when this is absolutely NOT the case. She then said that she was going to do what she had to do and turn this in for collection (I assume this means potential repossession), and I replied that I would also do what I had to do and talk to her supervisor. When I asked her to transfer me to her supervisor she HUNG UP ON ME. Now I understand that working in collections is not an easy job; but I am appalled at the complete lack of respect your agents offer to their clients. I do not appreciate being hung up on, when I am doing my best to pay this bill? I understand it is two months late; but because I just started my job, I am not sure how much I will be bringing home in a full week of work; and I do not want to stretch our finances beyond what we bring in, as we do incur costly bank fees every time we overdraw. If I give a check for $800 and our total deposit on Friday is less, not only do I incur a costly fee for the returned check, but you will not get the $800...and this is NOT my goal. I know for a fact that we can handle $500 this week, and I know for a fact that we can handle $500 next week; we may be able to handle more than $500 NEXT week, but I won't know that until I see at least one full paycheck from my job. I know that you want your money, and I want to get it to you; but I don't want to fall behind in every other bill I have doing so, because that is just going to put us into a deeper hole and will most likely affect future payments to Wells Fargo, because this is what happened the last time we fell behind and had to play catch-up.

I am only including my name and cell phone number in this email, as well as my husband's name and type of vehicle; I will not put any identifying information, for security reasons. I respectfully request that you have a SUPERVISOR call me regarding this situation, and please understand that if I am contacted by anybody who is not a supervisor, I will not speak to them; I will ask for a supervisor (after writing down their name), and if they hang up on me as the woman tonight did, I will call back and demand to speak to a supervisor. When I do manage to get a supervisor, they will be in for a very LONG conversation with a very ANGRY customer. I apologize for the length of this email; please have it forwarded to somebody who is willing and able to work with me on this situation. Thank you.

Wells Fargo is a big RIP OFF they charged me with insurance and i was already paying for insurance $109.00 i have filled for Bankruptcy and told the guy to stop calling me and he told me he did not care what i have filled for he will keep calling and i hung up and he called right back they call 7 days a week all day long i don't answer it i let the answering machine get it and he keeps leaving some stupid message like he knows we have filed our taxes and he has papers on his desk from union county court these people thank they rule the world and thank everyone is afraid of them or something something needs to be done to them close them down or something they should not be allowed to talk to people the way they do all they want to do is fuss with you on the phone all the time. my mother died and this lady called her name was georgie from wells fargo i told her to not call back my mother was just buried and we just got home from her funeral to call another day and she said my mothers death had nothing to do with my loan i told her to get a life get a real job and hung up she called back. there awful people to deal with there always right and your always wrong i will never get anything from them

Wells Fargo lost, misapplied, my electron transfer payment...via my bank...the WF customer service would not deal with me. Said I had to resolve it through my bank, but almost wouldn't talk to my bank because I was the customer. The collections department after 7 calls, most after I told them to not call, finally gave me an address that no one would tell be about...this is after I had to change my phone number from repeated calls for non-payment on my car loan, when they had my money. I sent Wells Fargo my bank statements showing payment plus 2 copies of the the confirmation of the electronic transfer, (my bank also sent 2). I simply told them to either fix it or I would notify the Attorney Gerneral of my state and the FDIC. They fixed the problem, but I have been again charged with a late fee. I have just mailed WF Inquiry Resolution a request to remove the late fee charge and I am hopeful they will. If not, I will do what I told them I will do.

The address is:

Wells Fargo
Attn: Inquiry Resolution
711 West Broadway Rd
Tempe, AZ 85282

My husband and I have had our vehicle financed w/ Wells fargo for 2 years now. In June they drafted our payment (unauthorized) out of our checking account. I have called and called, faxed the summary from the bank clearly stating that Wells fargo drafted the money and plus gave a trace number that the bank gave me. Wells fargo is yet to find this payment and claims they cannot find the money. All I keep talking to is a representative and they claim the system will be updated. Also, from them drafting this money out unauthorized it through our account in the negative hitting us w/ overdraft fees. I am pissed off and am getting no where. Does anyone have any advice?

Wells Fargo Financial is a rip-off joint...bunch of heartless, soulless shylocks...Get this, my mail payment for $39 made it through the worst blizzard of the decade in our area, and arrived in the Wells Fargo mailbox 2000 miles away in Dallas on Saturday, March 12, 2011. The payment was due Sunday, March 13. SUNDAY! It sat in their office over the weekend and was posted to acount on Monday morning, March 14th. Wells Fargo immediately assessed me a late fee. When I saw they had done this, I called their customer service rep in Iowa to explain the snowstorm effect, and to question how she could justify denying me a waiver of the fee under the circumstances. She simply said, sorry sir, but we don't give fee waivers under any circumstance. I then spoke with her supervisor, an arrogant SOB who flatly denied any waiver of fee, and then tried to justify how a payment due date could logically be enforced on a SUNDAY! Now I've been a customer of Wells Fargo for 10 years, and had never run into any situation so absurd as this. But after this debacle, I will cancel all my accounts with Wells fargo and NEVER do business with them or through them again.

MADE A CAR PAYMENT ON LINE WITH THEM BUT IT POSTED ON THERE HOME MORGE ACCOUNTS . THEY WONT RETUN IT BACK BECOUSE I DONT HAVE A HOMELONE ACCOUNT . NO WAY RIGHT ITS BEEN TWO MONTHS AND STILL NO REFOUND IN MY BANCK

wells Fargo is the slum of loans. i have applied for Honda credit and unfortunately they are financed by wells Fargo financial. They have turned me down unlike every other lender that i have approached. and i just bought a new built home and I pay my bills loyally and on time. they drum up any excuse to turn you down and with my case its because i just turned sixty years old but they said i use credit abusively. which is a lie . i have not used my credit abusevely . Is this not the wells Fargo that begged for money from the government with the stimulus situation . they were supposed to loan this money out to get money back into the economy and do you know where it went. ... the took it and bought wachovia bank. its different when they want money because of misuse of credit and money. The government did not decline them which they should have . They lie and are bias against people, cheats and the true ### of the lending business . Do not get mixed up with this outfit after reading all of the complaints about this out fit. they are worse than loan sharks and should loose their license to operate .

This is so funny- I am not the only one we had moon velley nurse accoutn threw welsforgo. Paid account off. There was a balance or .42 cent they try chatrging un almost 200.00 because we short pay off .42 cent and they did not notify us. Went to redo morg on our home on was on credit. Called welsforgo and boy did they feel like.

We had a car loan threw welsforgo a few years back, We had same issue transfer our loan from welsforgo with in months, There way they do business is un real.

Then we turned around after weeks of tring to get he correct bought out daughter bedroom set- approved buy welsforgo, (stupid us) They change the due date by days, you never get the bill to know, so u pay it on one day and it was due the day before.We have gone to the extreme and change there bills to family own company because they said it was us, and we don't check our mail.UMMMM Well same issue, We never get a bill matter fact asked my husband tonight has the bill came for Welsforgo, Our account would have been paid off months ago, if they did not tack a late charge for the 1 or 2 day because they feel it ok to do this to people- We even got so pissed about the late fees refused to pay it until it was fixed. People would call that whole month ou home and said the rudes thing to me, Telling me I am not a good wife, i can't pay our bills, My husband shoudl leave me. It has had me in tears, I am happy to say I am paying our last payment next months, We have even closed a saving account we had with welsforgo about a year ago, Will never do business with them again..

We have 4 major credit cards, and 4 store ( other then these) Never had a single issue- We have had one of our cards with Chase for over 8 years.We will NEVER except loan with welsforgo againThe furniture loan was the finall draw with us...Do your research before dealing with welsforgo

I've been slapped with the erroneous $39 late fee many more months than I even knew about. Most recently, my Bill Pay payment that my bank posted on the 1st, didn't show up as received by Wells Fargo Financial until the 3rd. I called about it and had to basically tell the "customer service" person to stop talking over me so that I could explain the posting err on their part. I had to get extremely stern before the woman on the other end said that she would credit the late charge. She then proceeded to berate me about paying on time. I started to try again to explain that I did pay on time before exclaiming that I just wanted her to take care of it and stop speaking to me with such rudeness.

Since then, weeks later, I've received 2 calls at work telling me I have a past due amount of $39, the amount that was supposedly credited to my account. After dealing with extreme rudeness from these two jerks, I called and explained the situation, that I paid the amount due minus the late fee. The woman's response what that yes, your total balance on your account was credited, but you still have to pay the entire amount due for the month. I let her know that I had never heard of such a sneaky policy for which I was not told or even given a clue about when my account was credited. I also let her know that the manner in which I was treated, as if I had done something wrong, was extremely disrespectful and unacceptable. Her response was "So, do you know when you'll be able to pay the $39?" I let her know I'd get to it when I could. She said "OK" and I hung up.

One thing is for certain, I am going to pay off this god-forsaken card ASAFP. I will NEVER use Wells Fargo Financial for anything other than wipe my ### with their credit card applications. To you executives of WFF that brain storm on how you can further F===K the American people, I hope you suffer miserably when you die.

i have had a hard time getting financing and could not figure out why getting turned down for credit cards and loans so i got copys of my credit report from transunion and exqufax i have NEVER DELT WITH WELLS FARGO but on my credit report they are there and it is from06/92 and itwas march o8 it is now march 09 and it still is on my report and now i get emails welcoming me to wells fargo i dont know what to do i have fax then fax trans union and it is still there i guess if you are a little guy they dont care well i am going to the news paper if i cant get an answer today last time i am doing this i would say stay away but i have never done busness with them ? that what makes it worse

Please take the time to enter your information about a class action lawsuit against Wells Fargo Finanical.

http://www.protectingtheconsumer.com/wells-fargo.php

I can't agree with you more, I had bad experience with Bombay Credit Card which Wells Fargo Canada offers the services, they lost my statement, massed up the account, then keeping charge the interest, the operators were unfriend and unreasonable...

Wells Fargo SUCKS BEYOND BELIEF! These stories are so terrible. I agree with all of them as I also used to deal with WellsFargo. I had a secured credit card with them whereby there was a difference of .05...a nickel! over something and got socked a $35 charge. I just walked away from them, but while I was with them pulled my hair out every time I had to deal with their customer service. Stay FAR away from Wells Fargo!

I have also purchased furniture and was approved through Wells Fargo Financial. After cruising through the first few months without any issues, my bills either did not come in until they were past due, or did not come in at all. I checked with the post office who said there were no delays in mail to my area, and then spoke to Wells Fargo. I received nothing but excuses and was told to check with the local post office. After a brief conversation on why I could not receive a bill on time, but I could get a courtesy call after the bill was due, the subject turned to a $10.00 fee for running a check by phone and why the website is severely behind (it has no information ever) in showing account balances, due dates, and other very useful information in making on time payments. I was told that they would be getting the information soon, but to this day they have not carried on their promise to include important account information on their site. Recently I have found that if I lose my password to the site, keeping in mind I don't receive bills more than I do, I need a bill with my account number on it just to get a phone number to call to unlock my account, but can only do it during normal banking hours. There are so many roadblocks to keep you from paying on time, it is a battle to keep the account current even if you have money to pay the bill and pay more than what is owed every month. I do not recomment this company, will not recommend this company, and plan on paying this company off in the next couple months and never doing business with them or their affilliates every again. Customer service is way below par, convenience is unheard of, and general business practices that should be designed to attract repeat customers are nonexistant. I rate them under insurance companies and auto accident attorneys on the moral ethics rating of business.

By: Juan Reynoso, WTP Activist – www.represent.us
Texusa2016@gmail.com
https://www.freetranslation.com/en/translate-english-spanish

We got the power to get Wells Fargo out of business.

Wells Fargo already lost a multi-million-dollar customer last week. Now, the bank can expect to lose a few more. We the people are fed-up with White collar corruption and zero prosecutions.
The evidence of fraud and corruption in Wells Fargo operation is huge; this financial institution should be ban from doing business in America. Our trust on the Banks and all the financial institutions in our country cannot be demised by corruption that our government is incapable to prosecute, John Stumpf and the people that is in control of the Wells Fargo Bank operations, from CEOS to the managers that are part of this fraud and corruption should be prosecute and send to jail; it is time to deal with white crime and corporate corruption. No Bank in this country should be given Carte Blanche to defraud the people of this country with impunity and be immune from prosecution. In the case of Wells Fargo, It is clear that John Stumpf will not be prosecuted and the people will not get justice, because our government is incapable and unwilling to get justice for the American people. Corporate criminals are rewarded with millions of Dollars and nothing is done to punish neither the criminals nor the institution.
Fellow Americans, we have the power to get justice. I closed all my accounts with Wells Fargo in San Antonio Texas and I call for every Business and customers of Wells Fargo to close their account with this corrupt Banking and financial corporation and send a message to all the corporate criminals that we the people will get our justice by destroying their business if they continue their corrupt and exploitation practice in our country; It is our duty as Americans to stand united in solidarity to get justice for the people of this country.
Close your Account with Wells Fargo and deposit your money with your State Bank or credit unions, Transnational Banks is given the power from our government to use our money and exploit us to get rich and powerful at our expenses.
For instance, Wells Fargo (WFC) is sitting on more than $17 billion in loans to the oil and gas sector. The bank is setting aside $1.2 billion in reserves to cover losses because of the "continued deterioration within the energy sector." Wells Fargo executives said Wednesday that the bank’s profitability is still better than peers. The firm reported its net interest margin, a measure of how profitably it can lend out its customers’ deposits, fell to 2.96% from 2.97% at the end of June and 3.06% in the third quarter a year ago. That margin has been challenged by the Federal Reserve’s policy of keeping interest rates low, a policy that Wells Fargo executives said would continue for longer than the industry had previously expected.
http://www.charlotteobserver.com/news/business/banking/article71761207.html
Wells Fargo Consumer Complaints and Reviews.
https://www.consumeraffairs.com/finance/wells_fargo_mortgage.html
Wells Fargo mortgage fraud
https://www.justice.gov/opa/pr/wells-fargo-bank-agrees-pay-12-billion-improper-mortgage-lending-practices
Stop Banks corruption and foreclosures frauds
http://stopforeclosurefraud.com/

Wells Fargo is horrible they took $2658.75 out of my checking account with my authorization and when I called I was told that because my student loan was in default they had the right to do this, even though I was still making 80 percent of my student loan payments, I received no communication from them until after I stated making calls, they basically laughed in my face and told me that I wasn't getting the money back and the only way I could square away my loan was to pay them 700 dollars a month which would total up to over $25, 000 dollars or they would settle my debt for a lump sum of $16, 687.95. I was laid off from work for months got a job paying less money and I have called them and explained this to them over the phone and in writing.they don't care about anyone.
The way to hurt wells Fargo is to stop doing business with them

This is my first blog post ever...but I wanted to agree with all the people on here that think WFF is the worst! They are so aggressive with their fees, penalties and interest and the people in the collections department of the rudest people in the world. They are so nice when they want to loan you money, but if you miss a payment, or even worse...short them $30 on a payment by accident they hound you at all hours of the day with the most harrasing collection calls ever! I ablsolutly HATE WFF. Good thing I'm almost out of the woods with those lil suckers!

As a former Wells Fargo Financial Employee I can tell you that the checks for additional funds over what is being paid to the creditors can only be Payable To the people on the loan. If the check is now expired you should be able to provide proof of that to the Local WFF office where you did your loan, and they can issue you a new one very easily (The check re-write may need to be approved by higher level people than just the Branch Manager, possibly District Manager). Once the check is re-written in your name, just deposit it in you bank account, wait for it to clear, then write a personal check to your mother-in-law. A check can only be made out to a legit creditor on your credit report... That is the way the system is set up. If you would like to direct the funds any way else then you must do it the way I told you. I hope this helps as it's been a while since you-ve posted this complaint.

Wells Fargo has not hired the right people in their company to handled business. They don't know how to talk to people they contact about business matters without getting rude and irritated with the customer. When you try to explain they don't want to listen, its their way or no way. I tried to stay calm but they always want to talk like somebody is stupid or ignorant and that makes me mad. My son-in-law has a truck financed with them(I only co-signed for him). If he is late or behind they don't call him they call me, because someone at their office messed up the paperwork. They have my number on automatic speed dial and not his, I get sometimes three calls in one hour from them and calls seven days a week. When you try to call back on the weekend you can't get anyone but they can call you all day. I have informed my son-in-law, and he hasn't received not one phone call from them. When I asked the person to call him she tells me she (Christine) can't because the phone number is own automatic speed dial. What can a person do about this situation? Wells Fargo Don't Care About You Nor Their Employees. Most of them don't even know how to do business with people yet the company hires them anyway. My husband and I are nearly 60 years old and know how important credit is but to have some young person trying to educate us on credit, the ENTIRE WELLS FARGO FINANCIAL FAMILY NEED TO LEARN HOW TO DO BUSINESS INTELLIGENTLY. MAYBE GET THE BOOK ON, "BUSINESS FOR DUMMY'S". Last point, my congregation will be told not to do business with WELLS FARGO (Mortgage/Auto/Anykind Loans).

I reside in Houston, Tx and I have been dealing with Wells Fargo since they took over First Interstate Bank in the 90's . I have had sooo many problems with them charging overdraft fee's and the money was in the account but what they will do is post the transactions, take it out of the current balance & then they will put it back in a pending status a day or two later so if anything else comes thru you will be over drawn.For example on June 29 my balance was $188 and I paid my light bill for $149.00 & that left $38 dollars in the account. My life insurance payment come out the next day of $21 and the $38 should have covered it right? Well they put the light bill amount back in a pending status on 7/1 & that caused my account to over draw, how is that ? Now they say my account is $40 overdrawn and that is without the two late fee's there going to add on! I now see why California has a law suite against Wells Fargo for over charging there customers with overdrafts fee's that they shouldn't be charged for. I also have my home loan through them too. They have all my business and yet they are still stealing from me. I have had enough and now will be going to Chase, at least I know when I make a deposit I can get some cash back too.

I totally agree Wells Fargo is cruel and has bad customer service. Recently I disputed unauthorized use of my credit card---after researching an authorized purchase and verifying that the information for the online transaction did not match the information on my card--they denied the claimed amount. It was for airline tickets. They told me to contact a lawyer.

Serves you right for banking with wells fargo

Wells Fargo is another corrupt banking institution!
there business practices are fraudulent and misleading!
they use software to manipulate there deposits to purposefully cause overdraft fees!
DO NOT DO BUSINESS WITH WELLS FARGO ON ANY LEVEL!

Wells Fargo has also put me in collections because I had fraudulent activity going on with my account.I told them I got an attorney and he said yes the people were trying to take money out of my account on a daily basis. All that was owed on this account was fees from them trying to get money. The bank just told me there was nothing they could do about it. This was in 2012 and I'm just now receiving collection letters its 2015. I called them and they told me to call wells Fargo to claim the dispute again. So I did and being very polite to the gentleman he told me there was nothing he could do and hung up on me. Now what do I do? I called the collection agency and told them what happened, of course there is nothing they can do about it, but were very sorry how I was treated. Can any body help me with this situation any ideas? Its on my credit report for 7 years ! Dinah

I am a victim of ID theft I notified wells fargo of the problem so they could secure the account they failed to do so and now my account was closed with a negative balance and the funds that were there are now gone and I am having trouble recovering those funds.

Atm is down yet again in two weeks...Last time it almost took them two weeks to fix.

Call the number at the branch is a joke!

i called 24 x's and guess what ... Nobody hears the phone and doesnt answer

I have been a customer of Wells Fargo for several years August 12,2023 my wallet was stolen I requested a replacement ATM/debit card your branch office located at 4701 Peoria street Denver,COLO 80239 denial/refusal to log in new pin number please investigate.thank you.Date of action August 21,2023 time 9:15 am.

Sir I am completely debilitated and on dialysis since the past one year.please make sure all my cards are running and the accounts are kept perfect.

I went to access box fo first time in several years. My keys would not work. What changed? these are my only keys.

I would like to strongly state my view against digital currency. I see this as a step closer to complete government control and abuse of our Constitutional protections. Digital currency = One world government = communism.

Barbara Samardich

Reno, Nevada

My name is Wilmer F Tremble Jr I was foreclosed on with 80 thousand dollars of equity in my home 12 years of house payments last 4 of my ss number 6047 my home was 3615 Sheldon dr Pearland Texas 77584 I need to qualify for the law suits for getting my modification turn down I was foreclosure in 2010

date12/08/1922

text message recieved

1 of 2 frm:delwalt johnson msg: $715.05 will be deducted frion your amazon prome subscription. trxidknm4jg55q for stop ( cont) 2 of [protected] ( end )

this is a scam

My accounts were closed after I asked them to fund with my Comstock globe fund a hard hold was placed on my account now your asking me to open a account to recover the globel Comstock funds but once again Wells Fargo put a hard hold on previous accounts keeping me from recoveringy funds