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Wellness Watchers MD
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Wellness Watchers MD
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2.6 27 Reviews

Wellness Watchers MD Complaints Summary

11 Resolved
16 Unresolved
Our verdict: Dealing with Wellness Watchers MD, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Wellness Watchers MD reviews & complaints 27

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L
12:34 pm EST

Wellness Watchers MD Unauthorized charges/membership

Unauthorized Charges/Membership.
I found this email in my SPAM folder, and immediately investigated. I have NO idea WHO this company is, and I did NOT order these services.
"
Please refer to your Welcome Letter for full details to your Exclusive Recurring Membership.
When you check your credit card statement, the charge will appear as
[protected].
Your membership was ordered for:
Attention of: Laura, Rubin
176 Forest St
Montclair
New Jersey, 07042
United States
=============ELECTRONIC RECEIPT BEGIN=====================================
Order Number: [protected]
Customer Number: 6570876
==========================================================
Date of Transaction: 1/30/2021
[protected]
QTY Description Subtotal Shipping
1 monthly subscription $19.95 $0.00
===============================================================
Subtotal: $19.95
Taxes: $0.00
Handling: $0.00
TOTAL: $19.95 Paid By: Visa ( 4502 xxxxxxxxx 9009 )

=============ELECTRONIC RECEIPT END========================================
Please refer to your Welcome Letter for full details to your Exclusive Membership.
This is a recurring membership.

Customer Service
[protected]

Desired outcome: Company Should be charged with fraud.

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2:21 pm EDT

Wellness Watchers MD recurring subscription

These a wipes somehow got my credit card number and signed me up for a recurring subscription at 130am this morning while I was sleeping. I never signed up for anything. I never purchased anything related to this. I have never been to their website. I found a receipt in my junk email this morning. I have reported this to my credit card company as fraud.

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9:31 pm EST

Wellness Watchers MD took money from my bank account

I noticed a charge, from an item I never purchased. I called this company named Wellness Watchers MD. They claimed, I signed up for their services when I visited a site regarding health, or weight loss. They are a total scam. They take money from your account without you knowing you signed up for a membership. I called and cancelled my membership, and they stated, I would be refunded in 3 to 5 business day for the amount of $39.90.

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9:52 am EDT

Wellness Watchers MD rip off

BEWARE of www. wellnesswatchersMD.com . Rebates are bogus! Must go to own medical doctor to get info to start program. Representatives of Wellness Watchers MD will not resolve issues, but will tell you to call back later, rebate is in progress, give additional false numbers, blame other companies, not explain details and provide plenty of excuses.

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5:58 pm EST
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Wellness Watchers MD health, nutritional, medical

This was an offer that was attached to a skin care product. Offered a $25.00 gift card to sign up for a free 2 week trial for this service. If after 14 days you do not call them to cancel they will automatically begin to bill your credit card for $4.17 a week until you do cancel. After 12 days I had received absolutely NO information from this Company! I had made a note of this information at the time I purchased my skin care product. Today I went on line, did a search for Wellness Watchers MD. I found a toll free number to call them. I explained to them that I had received NO Information for their program or services. Yet there were only 2 days before they start charging me for a 14 day trial for a service I received no information from or even how to reach me! I cancelled the service! I inquired about my $25.00 gift card I was to get for TRYING their program or service. Not sure what they provide since I did not get any thing from them. I was then informed it was not a $25 but it is $10. and since I had just notifed them I was canceling I would not be able to get the gift card at all!
These people are making alot of money off of our ignorance. It has finally happened to me for the LAST time. Have a good day, but beware!

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12:51 am EDT
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Wellness Watchers MD they charge my credit card everymont

I think they have got hold of my credit card number through a purchase I made. I have refused to get these publications during purchase and cancelled whole membership after two weeks. Wellness Watchers charging my credit card 29.99 $U everymonth in different names i.e. FITCOACH i.e REALSLIM etc. There is no receipt sent there is no publication is being sent. I am amased this is happenning in this age USA or UK can permit such a trade practices.

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1:55 pm EDT
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Wellness Watchers MD double billing

Was double billed one month for this service which was used once or twice for many months. Now it is time to apply direct presure to stop the bleeding. A turnicate has been applied.

Also was billed for foreign transaction fees. each transaction charged the same amount of money, however the name of payee changed:
DRCOACH
Mythbuster
REALSLIM
HEALTH WELLNESSWATCHER [protected] NJ
WELWATCHMD866-327-6980 P
HEALTH AND FITNESS MD [protected] NJ
WELWATCHMD866-327-6985 P
WELWATCHMD8005916383-V [protected] NJ
3WELLWATCH800-591-6383 P
Well Watching.com

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Childe
, US
Oct 30, 2009 10:07 am EDT

BEWARE of www. wellnesswatchersMD.com. Rebates are bogus! Must go to own medical doctor to get info to start program. Representatives of Wellness Watchers MD will not resolve issues, but will tell you to call back later, rebate is in progress, give additional false numbers, blame other companies, not explain details and provide plenty of excuses.

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flandis
San Jose, US
Jul 10, 2009 6:23 pm EDT

Like others I too got scamed by this outfit. They had been billing me $29.95 monthly for nothing. I have asked repeatedly for evidence that I opted in with my CC information but that have not produced anything.
does anyone know of a class action suit that is pending?
Look at your bank statement carefully an immediately cancel your card if there is any suspicious activity.

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Ken Reynolds
,
Jul 18, 2008 4:43 am EDT

I must have accepted a two week trial when ordering another product which at this time I believe to be Riddex. At this time all I know is I got Charged 59.00 and have no number to contact Wellness Watchers at. I have not received the product I originally ordered, or even a charge for the product.

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anbeke
, US
Aug 09, 2009 3:30 pm EDT

Unauthorized charges for two months on my Amex for $29.95 a month. Never was in contact with this company or ordered anything from this company. On line sites state that it is a fraud.

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patty campbell
Holiday, US
Apr 14, 2009 7:35 pm EDT

I did not give these people permission to take money out of my bank acct. What do i do to change this? Does anyone have a number or a email address?1

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Christine Jones
Perth Metro Area, AU
Mar 06, 2009 6:04 pm EST

We have been charged an initial $1 00 fee [12/1/08] and have subsequently been charged $29.95 on 12/16/08 and 2/26/08.
We have not agreed to any products or services offered by this company.

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Virginia Kate Pulos
New York, US
Dec 31, 2008 1:50 pm EST

I don't know this company, nor have I ever visited it's website or purchased goods, and my credit card was charged $59.00.

Virginia K. Pulos

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Wilma Jackson
,
Dec 02, 2008 8:50 pm EST

I have been charged $19.95 on my credit card for the months of September, October and November and I do not know what the charges are for. I was contacted by the fraud division of my bank and asked about these charges. I have not ordered anything or authorized charges for anything by this company

Valerie
Valerie
, US
Nov 25, 2008 6:52 am EST

I ordered a white tea diet supplement and was give a free trial to Wellness Watchers. I have tried and tried to call and cancel this subscription before my card is charged. If it is charged, I will have to dispute it.

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Stephanie Rhodes
,
Nov 03, 2008 9:31 am EST

I viewed their ad for information through a "get a laptop for free" web-site. They offered a free trial but instead charged my account 59.00. It is difficult to locate this company to get a refund.

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8:34 am EDT
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Wellness Watchers MD nsf on rebate check

had a rebate ck foR $50 SENT TO ME CAME BACK NSF it took months for me to receive this and now its no good ! put them out of business!

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Charity @ WellnessWatchersMD
Austin, US
Jul 27, 2009 3:42 pm EDT

Please call me at [protected] so I can take care of this for you right away. My name is Charity, and my hours are 10am-6pm Central Standard Time. Personally, I think that WellnessWatchersMD is a pretty good deal, or I wouldn’t work here. They send out thousands of $25 gift cards and $50 rebate checks every month. They also help hundreds of people with their Ask-the-Doctor service. If you were charged by mistake, I am authorized to give you a refund.

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linda koiter
Colorado Springs, US
Jul 01, 2009 9:10 pm EDT

I, too, have waited months (4-5) for a rebate check. Every time I call I'm told a day it was sent, but it has never arrived. This is unacceptable and I am in the process of writing the State Attorney's offices in both New Jersey and Texas. What a fraud. False advertising at best.

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Silke Jones
Highland Village, US
Jun 01, 2009 4:29 pm EDT

I had a similiar situation in that I never received a rebate check. I mailed all required documentation within 5 days of purchase of " teeth whitener" the product they use to rope you into their program. When I did not receive the rebate check after 6 weeks (was supposed to have been appx. 2 weeks) - I was told they never received my documentation. Long story short - after I submitted my rebate documentation for the 3rd time via certified mail - even though I had "proof of delivery" I was told that they did not receive my paperwork and that I was disqualified from the rebate due to "time restrictions." This company is a BIG SCAM!

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10:02 am EDT
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Wellness Watchers MD refund

I purchased a lip cream with the promise of paying only shipping and when I sent in all correct paperwork then I would receive a $50 rebate check. Well here is what has taken place thus far...I sent in all correct paperwork, rebate form(per the website) back in March, they charged my credit card with that purchase supposedly that is how it works you pay the shipping and the original price($50) and they will reimburse you with a rebate check so basically each transaction equals the other one out, I have been charged another $29.95(which was NEVER part of the deal and which I had to pay for and call and cancel which is what I did) and now they keep saying that all my paperwork was processed for the rebate check on April 3, 2009 and 4-6 weeks I should receive my check...well unless you live under a rock and don't have access to a calendar it has been over 6 weeks and I am still getting the runaround about the check or you should receive it shortly, any day now so on and so on! I WANT MY MONEY! I have also send this on to the FBI(who has a special task for cyber scam, threats etc who were very helpful) and also the Attorney General of Texas.

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Charity @ WellnessWatchersMD
Austin, US
Jul 28, 2009 10:55 am EDT

Please call me at [protected] so I can take care of this for you right away. My name is Charity, and my hours are 10am-6pm Central Standard Time. Personally, I think that WellnessWatchersMD is a pretty good deal, or I wouldn’t work here. They send out thousands of $25 gift cards and $50 rebate checks every month. They also help hundreds of people with their Ask-the-Doctor service. If you were charged by mistake, I am authorized to give you a refund.

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anne colburn
San Diego, US
May 22, 2009 5:17 pm EDT

The same thing happened to except that when I got the rebate check and deposited it to my bank it was returned as NSF! I am working with the BBB right now to get the money back. Total scam artists!

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5:38 am EDT
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Wellness Watchers MD unauthorized billing

I ordered Celebrity Sexy Teeth with the information stating I would get the product free. I would just have to pay for shipping and handling at $4.99. I accepted and entered my CC# and the next screen came up showing my balance of $54.99. They charged me for the product and S&H, and gave me a site to go to (wellwatchersmd.com) to claim my $50.00 rebate.And there they would enroll you in WellnessWatchersMD.com at a cost of $1.99 handling fee and a monthly fee of $29.95. It was to late, and no options to cancel or stop order. Also they have a hidden section embedded in a blue box in the bottom of page.

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Roseen Lopeman
,
Oct 20, 2008 5:01 am EDT

I have received 3 monthly debits of $19.95US that I have not authorised to Wellness Watchers. This matter has now been referred to appropriate authorities for investgation. Please be very careful when dealing with this Group.

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John
,
Oct 18, 2008 7:26 am EDT

Unathorized debit from my account of 19.95.

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Janice Howell
,
Dec 02, 2008 4:17 pm EST

I have been charged the second time for $19.95US for services that I am unaware of and did not authorise. I am putting in a complaint to my credit card company./

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KBrown
,
Nov 15, 2008 2:03 pm EST

I just received a $59.90 charge on my credit card from Wellness Watchers. I have never heard of Wellness Watchers, did not order anything from them and have no idea how they got my credit card number. The charge has been disputed. Definite fraud here.

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4:53 pm EST
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Wellness Watchers MD not a scam

First off, wellnesswatcherMD is not a scam. You guys really need to read your terms of conditions and check your e-mails more carefully. I purchased the teeth whitener and it worked great. I got my 50$ rebate check. And I even signed up for their medical website. They hooked me up with a free personal nutritionist, I get access to their online licensed physician, and I get to keep up to date with my health based through their health assesment. The thing that amazes me is that you people dont read everything about a purchase you made...how dumb can you be? Then you wonder why foreign countries call americans dumb lol. Grow the heck up and quit blaming these people for your mistakes.

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EffuWellnessWatchersMD
, US
Apr 20, 2019 2:23 pm EDT

I purchased nothing. I signed up for nothing. I read everything before I accept terms or purchase anything. Never heard of this crap until they stole my credit card number. This is a scam. Maybe you work for them?

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JULIE READMAN
Stanley, GB
Jun 03, 2016 8:16 am EDT

wellness watchers md have taken over £120.00 from my bank account, i cancelled everything and am also still waiting for a £45.00 refund from a voucher i posted, i telephoned them but i was told that their systems were down and could not help me but would ring me!

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Charity @ WellnessWatchersMD
Austin, US
Jun 03, 2016 8:16 am EDT

Please call me at [protected] so I can take care of this for you right away. My name is Charity, and my hours are 10am-6pm Central Standard Time. Personally, I think that WellnessWatchersMD is a pretty good deal, or I wouldn’t work here. They send out thousands of $25 gift cards and $50 rebate checks every month. They also help hundreds of people with their Ask-the-Doctor service. If you were charged by mistake, I am authorized to give you a refund.

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11:04 am EST
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Wellness Watchers MD unauthorized charge on credit card

Two charges appear on my Discover card: $1.83, $29.95 under Restaurant category. I did not authorize these charges

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Donise
,
Oct 27, 2008 1:43 pm EDT

refused to refund charges on my credit card account. i did not allow them to use my card number. It was used from wuyi tea website. I sent tea back an dthey refuse to refund what they illegally charge to my account. Some scam this tea company has with webmd watchers.

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Robert
Princeton, US
Mar 03, 2009 3:29 pm EST

Hi, I am with WellnessWatchersMD. We want to help you resolve your issue. Please contact us via email at support@wellnesswatchersmd.com or by telephone at [protected] and we will resolve the incorrect charge. Thank you!

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robina arubayi
,
Nov 05, 2008 3:48 pm EST

pls stop deductin from my acc cos i never authoarised you to do that. i will not tolerate it anymore cos i think it is criminal. your reputation is nothing to write about cos u seem to be criminals

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8:32 pm EST
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Wellness Watchers MD unauthorized credit card charge

I ordered a cosmetic product from Urban Nutrition and then discovered a $59.00 charge for WellnessWatchersMD on my credit card. I called the credit card company and they said they couldn't do anything about it until I called WW. I held forever but finally got someone in their customer service dept. He was very argumentative about not cancelling the charge but he finally agreed to send a form via e-mail. I faxed the form and when I hadn't received the credit within a week I resent the form via USPS. Within a week I received a $59.00 credit on my credit card.

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7:36 pm EST
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Wellness Watchers MD unauthorised deduction from credit card

I purchased a booklet on GERD from Barton Publishing which I paid for over the internet. I then received a notification from Wellness Watchers that I had registered with them, which I hadn't, and since I am in the UK, I ignored. They deducted $29.95 from my credit card account without my supplying them with details or authorising it. As I looked on their website at the same time as I looked at Barton Publishing, I can only assume that they have illicitly taken details from them. I have passed this information onto my credit card company. Details have been passed to the Fraud authorities over here but kindly investigate.

I don't have any details other than the above

ms.[protected]@ntlworld.com

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2:40 pm EST

Wellness Watchers MD scam charges; unauthorized cc charges

I received an e-mail "welcoming" me to my membership on Wellness Watchers MD and that I'd be charged $29+ per month for services. I never heard of this business, never signed up for anything even remotely like it; so, immediately contacted the customer support number provided and had them cancel this membership immediately. All was well until a $1.00 charge showed up on my cc statement. I called WellnessWatchers MD "customer support" (a complete misnomer) and was told that they could do nothing about the charge -- it was a charge to "verify" that I was a serious customer and not a child playing around on the internet! They said I had signed up for a 2-month free trial of their services when I was on the website of the company whose product I had actually purchesd from. Totaly false. The customer service reps were completely unhelpful. I now have to contact my cc company to get the charge removed. This whole Wellness Watchers MD appears to be only a SCAM to make money. (Wish I'd been to the Complaint Board sooner!)

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11:41 am EST

Wellness Watchers MD unauthorised billing

I have received two unauthorised bills of £20.32 for October 08 and £20.44 for November 08, via my credit card statement, for Wellness Watchers MD which I had not requested or knew about.
Each time I print this off the confirmation code below this excerpt is changed from what appears on the screen in front of me.
I have contacted the police and informed them of the situation.

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7:34 pm EDT

Wellness Watchers MD unauthorized $59 charge

Charge for $59 showed up on my monthly charge summary. Cryptic transaction description on summary states "WELWATCHMD8005916383-V PRINCETON Nj"

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PLH
,
Jul 16, 2008 9:41 am EDT

I've also been charged $59 from these theives. Never, ever authorized them to take money from me. And for nothing. Order from QFL, when I called them to see if they were in any way affiliated. All they would tell me is that they had a different 800 number. Contacted my bank about the charge.

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kly
Toronto, CA
Jan 30, 2009 4:56 pm EST

I've just been billed $29.95 by this company and have no idea who they are or what I have been billed for.

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Beverly Tucker
,
Nov 29, 2008 8:35 am EST

Was billed without authorization on my credit card for $59

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amy
,
Nov 08, 2008 8:57 am EST

well I never ordered anything online, I recieved a phone call for phentremine(diet pill) in which I do not need, I informed them that I didnt ordered the guy told me he would cancel the product then 1 month later I was charged for a product. I called the customer service number they said i paid for a membership, I ask them what made them think I needed a membership for ww md out of new jersey, and they told me that they would take care of it and never did, should I contact the better business bureau.

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joe peraza
,
Nov 01, 2008 1:32 pm EDT

This company charge me $59 dollars with no authorization. They sent us a free sample that we paid the S & H for. Now I find this charge on my account that caused me to go overdrawn. I need to know what I can do?

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robert norrell
,
Sep 03, 2008 5:32 pm EDT

I ordered Hoodia and those vultures from wellness watchers md piggybacked my card for 59.00
Their add is deceiving and misleading to say the least and after a little research this is what everyone need to do. Contact your states attorney general's office and they will gladly take it from there.
These thieves from ww md do not want to see them coming.

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James
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Aug 26, 2008 12:25 am EDT

Same complaint here, ordered a product from Extenz4life.com and next thing I know this bogus company is charging my card 59.00 dollars once a week, once I read my online statement I noticed a one dollar charge than the weeks after that is when the 59 dollar charges started. Bogus company, bogus website, Extenz denies an affiliation but it came up through their website. Luckily my bank will take care of this but I feel sorry...Beware of anyone affiliated with QFL...

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WILLA PALMER
,
Aug 06, 2008 10:16 am EDT

Wellness Watchers made so many transactions from my bank account WITHOUT my permission! So I got a new debit card and still transactions are being made. I have complained to my bank so many times and they always have to dispute every single transaction. It's really getting frustrating and I'm getting tired of them stealing my money and I have to fight to get it back. They need to be stopped ASAP!

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Patricia Bennetty
,
Jul 30, 2008 12:24 pm EDT

I never ordered or checked anything from Wellness Watchers but my bank is taking care of it.

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Patricia Bennetty
,
Jul 30, 2008 12:23 pm EDT

I put my address down instead of the company. The company I ordered from was QFL in New Jersey and also Wellness Watchers.

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2:02 pm EDT
Featured review
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Wellness Watchers MD - scam!

Apparently, they are partned with many online products you may wish to order. In my case, even though I was careful NOT to order ANYTHING additional to what I was ordering, first a $1.00 charge appeared on my bank account, followed later by a $59.00 charge. When I called them, I was told that they emailed me twice (not), called me twice (not), and sent me a...

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6:21 pm EDT

Wellness Watchers MD scam - never did business w/them

What a scam - never did any business with these people until credit-card charges appeared. First for $1.00 on 9-4-08 then $29.90 on 9-19-08. Same as everyone else they say we requested something, still don't know what they are selling. Finally got through on the telephone and they sent me a refund form but they will only refund $20.00. I immediately contacted the credit card company and challenged the charges. These people are rotten. Stay away.

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Saied Mirkhani
,
Oct 28, 2008 9:03 am EDT

I have 3 charges in my credit card from wellness watchers MD [protected] and I have no clue who they are. Never heard of them
I am trying to find the best way to file a complaint.

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ras
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Oct 20, 2008 10:17 am EDT

how did you get ahold of them. ive just gotten a charge for the same ammount on my card and ive got NOOOO clue what its for!

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10:42 am EDT

Wellness Watchers MD unauthorized charge to cc

Wellness Watcher's representative said they sent me an email stating that if I didn't reply they would consider it my acceptance of the $59 charge to join their membership to the wellness watchers site. I did NOT receive such an email, I did receive one telling me that I needed to logon and change my password to the site. Then I see a charge of $59.00 on my credit card. That is when I called them and was told about the emails I supposedly received. All this came from ordering something from Urban Nu Rition LLC. I will never order anything from them again.

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Aaron85Austin
Liberty Hill, US
Aug 11, 2016 1:39 am EDT

I dont understand why you guys are all complaining about WWMD. Ive ordered the teeth whitener from celebritysexyteeth.com and it worked great. I got my 50 rebate form. I also happen to love Wellnesswatchers website. I get access to their online liscened physician, their nutrionist as well all for free. So what if its 59 bucks a year. Like thats too much for the importanance of my health? You guys are dumb for not reading the terms and conditions on the website about your free trial then u come here and slander their name because of your mistakes? Grow up

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callmecannonball
mytown, US
Jun 07, 2016 5:04 am EDT

Purchased BP report from ad. After giving card info I was put through a gauntlet of web pages of offer after offer. I would have stopped the process at that point but there was a warning on each page stating that closing the page would result in multiple charges and they allready had my card info. I declined all and was charged 29.95 for what was advertised as a $9 report. I emailed them and they refunded 19.95 to my account and then a few days later charged me 29.95. I had put a block on them through my bank(or so I was told by my bank) and it popped up again this month.

A total scam

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Arnetia Harris
,
Jun 07, 2016 5:04 am EDT

My account was charged $1.00 without my authorization, and another $59.00 without my authorization. When I contacted the number that the bank gave me as the company that drafted my account [protected], I was told by an employee Roxanne (operator #1022) that I had selected this service while ordering Bowtrol. I advised her that I was careful not to order or select any thing extra and that this was a scam and I was going to report them to the better business bureau. She advised me that they had sent several emails and that proved that we had the service. I advised her to check the website or what ever she is claiming we have and should could verify we had never accessed the service and we demand a refund. She advised me that she could email or mail me a refund request and explain why my situation was different and why it would warrant them changing company policy to satisfy me with a refund.

I am not stopping at that I am filing a complaint with the better business bureau and the police department her in College Station. This is fraud and I want them stopped and I want a refund for $60.

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Arkansas Shopper
,
Aug 11, 2016 1:40 am EDT

I ordered a product on the internet and this charge appeared on my credit card. This is not the product I ordered. When I called they told me that when I ordered the other product, I was given the choice of this service for a year. I DID NOT CHOOSE THIS! They told me that they emailed me and gave me 14 days to opt out. NO EMAIL, NOTHING. They charged my credit card $59 and there is nothing I can do. BEWARE!

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jgummere
,
Jun 03, 2016 8:11 am EDT

Seems I am not alone in this scam! I ordered something from Urban Nutrition (never again). And suddenly I had a dollar fee. Then a 59 dollar fee to my account! I tried calling to no avail and had to shut down all of my accounts for fear of them stealing more money from me!

what else can I do!?! how do I get my 60 bucks back?!

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mein
, US
Jun 03, 2016 8:11 am EDT

unexplained charge on credit card ($59.90)

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tina miller
Charlotte, US
Jun 03, 2016 8:11 am EDT

I HAVE NEVER HAD ANY DEALINGS WITH THIS COMPANY AND 59.00 WAS TAKEN FROM MY ACCOUNT

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garybgfsh4u
lincoln, US
Jun 03, 2016 8:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I want my money back this is a scam

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patricia munyon
,
Jun 03, 2016 8:11 am EDT

Unauthorized charge on my credit card. Reluctant to refund!

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Thomas Ray Mahaffey Jr.
,
Jun 03, 2016 8:11 am EDT

I have never even heard of this com. They stole my $59.00!

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