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[Resolved] Welcare India / poor customer service

Salem, India
Recently, I visited the showroom in Salem and credited the amount for the treadmil model WC-5777DC . They assured me that they will bring a fresh piece and demonstrate it right infront of my eyes but then they brought a package which was already opened and used and moreover it had a damage. I informed them immediately but the they inserted a piece of cardboard and adjusted it for the time being and left. I'm totally dissatisfied with welcare service which is the worst service and poor customer response . No idea what to do.

Resolution statement

Welcare India Customer Care's Response, Nov 27, 2017

Dear Customer,
We replaced the product for you satisfaction only..

Authorized Contact Details
S & T Welcare Equipments pvt Ltd,
Mail:-customercare@welcareindia.com & info@welcareindia.com @ Any time
Mobile Numbers :9965556755 & 9965558755, Working time 9 to 6 (Monday to Saturday)
You can What's App( 9965556755 & 9965558755) @ Any time

Nov 14, 2017

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Welcare India Logo Welcare India
Customer Care Service
Overall Satisfaction Rating

5 Reviews
No. 14/ A Block, TRR Sons Building 1st Floor
3rd Avenue, AnnaNagar, D Block
Annanagar East, Tamil Nadu

India - 600102
+91 924 433 6666
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