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[Resolved] Welcare India / poor customer service

1 Salem, India

Recently, I visited the showroom in Salem and credited the amount for the treadmil model WC-5777DC . They assured me that they will bring a fresh piece and demonstrate it right infront of my eyes but then they brought a package which was already opened and used and moreover it had a damage. I informed them immediately but the they inserted a piece of cardboard and adjusted it for the time being and left. I'm totally dissatisfied with welcare service which is the worst service and poor customer response . No idea what to do.

  • Resolution statement

    Resolved

  • Welcare India Customer Care's Response, Nov 27, 2017

    Dear Customer,
    We replaced the product for you satisfaction only..

    Authorized Contact Details
    S & T Welcare Equipments pvt Ltd,
    website:www.welcareindia.com
    Mail:-customercare@welcareindia.com & info@welcareindia.com @ Any time
    Mobile Numbers :9965556755 & 9965558755, Working time 9 to 6 (Monday to Saturday)
    You can What's App( 9965556755 & 9965558755) @ Any time

Le
Nov 14, 2017

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