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Weight Watchers / false advertising

1 Terry, MS, United States Review updated:

I got on the web site to join the Weight Watchers free trial they show on TV. I never saw anything about the free week, but I thought I would get it when I signed on. After taking all my info it went to pages about what type Weight Watcher did I want, I had no idea so I decided this was not for me ( keep in mind this is all less than 5 min into the signing). I hit the button to cance and I got a email saying no refunds. The amount they charge my card for the free trial was $46.90. I wrote them 3 times explaining to them I was wanting to try the free week but it just was to confusing to me so I canceled and they said they would give me a free week when they renewed my next month fee. I told them all tolal I was on the web site less then 5 min and did not see anything about the plans they said sorry no refunds. I may not know a lot about the online system, but this is not right to charge me for this. I could under stand if I copied all their stuff and then wanted to cancel, BUT I DID NOT. Thanks for letting me complain it seems like everything on the enternet is a scam.

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Comments

Re
  14th of Feb, 2012
Agree Disagree 0 Votes

I too joined thinking it was free and was totally confused about how to use the site and I didn't have a cell phone with internet to help me through the day so I cancelled within 15 minutes. Also was told they will not refund me my 56.95. I am contacting my State attorney in Oregon to file a consumer complaint. Maybe if they get enough of them they will discontinue their sneaky practices.

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