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Weed Wacker And Lawn Mower / Do not tell the truth

1 online, United States

So I placed an order on line for some presents for my son's birthday - a lawnmower and a weedwacker - each were over $200. I went to the store and was told to place my orders online. I did this two weeks before the birthday. I received the lawnmower in plenty of time, but guess what, I had parts missing. When I called to complain they said they would send them to me, but could not expedite so they could be here on time. They also said I couldn't get them at any of their stores. To add insult to injury, I never got the weedwacker. The day before the birthday they send me an email saying they cancelled the order. When I called they just said it was out of stock and they felt sorry for me!!! They said to order again and maybe they might have it. How unprofessional is this, try to order again, but we cannot guarantee anything. So incompetent!!!

Jo
Jun 1, 2015

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