Weddingdressesonlinesale.com reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Weddingdressesonlinesale.com
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They misrepresent the dresses they sale online
They misrepresent the dresses they sale online. I never through I would be getting a replica, very bad imitation of the dress I was expecting. The WORST quality I have ever seeing. When I complained they asked me to send pictures of what I got. Then they replied that it wasn't THAT BAD. Then I told them I would be returning the dress and that I expected a FULL refund. They replied that the shipping fees were not reimbursable and that there would be a stocking fee added. I have never experience something like this before. They are thieves ! stay away from this site. By the way I found they als go under other different website names, the other website name is cheapweddingdressessale.com. If we can find a way to sue them I would.
This website is a complete scam
This website is a complete scam. I did not know I was dealing with a company in China, until I received it. The dress was of very poor quality and the color was not what I wanted at all. I emailed them immediately telling them I was totally dissatisfied and requested a return authorization code. After several emails back and forth, I was finally given the code number. I returned it the following day. It has now been a month, and even though I confirmed with the post office that they received it, they keep telling me I'll get a refund when they receive it, and claim they still don't have it. DO NOT DEAL WITH THIS COMPANY!
I purchased a formal dress for my daughter's wedding, not knowing it was coming from China. When I received it, it was hideous. The arm holes were cut so much to the front, that two inches of my bra cups were exposed on each side. Not underneath, it was toward the front of the dress! I immediately emailed them explaining the situation and requested a return authorization code and an address in English to return it to. (All return info was in Chinese). After several emails back and forth, they asked if I could just have it altered or wear a t-shirt under it ! I submitted pictures that clearly show how odd the arm holes were, and a copy of their return policy stating that if there is a defect of the manufacturing, they would refund price of the dress plus shipping and handling. I received a response this morning telling me they thought the dress looked beautiful on me but as a nice gesture, they would refund me $20 (I was charged $191.00 originally), and give me a huge discount on the next dress I ordered ! I am so outraged right now ! DO NOT USE THIS COMPANY ! THERE IS NO REGARD FOR CONSUMER SATISFACTION WHATSOEVER !
Incorrect Color
Attention: Jack
Hi my name is Candace Grant, you spoke with my mom on a previous e-mail about my bridesmaid"s dresses, she said she some how lost contact with you. I placed two different orders for two bridesmaids (matron and Maid of honor). My problem is simply this, my dresses were sent to me in the wrong color I needed them in Grape and they came to me in burgandy. One of the dresses (en-uk_[protected]_50) is accually shown in the color that I need for both the dresses to be on the milanoo site. My other problem is that my wedding is on October 16, 2010, so I need to know what I can do about this delimma with the dresses. I have already summited the pictures to you on August 5, 2010 around 4:30 or 5:00 am my time here in US. I don't want a refund, all I want is to return the incorrect dresses to you and get the correct dresses sent to me. The order numbers are en-uk_[protected]_50 and en-uk_[protected]_308. I have the address to where they came from, so if you would like for me to send them there that would be great, and I can send them as soon as possible. My e-mail address is [protected]@yahoo.com and you can also reach me at [protected] or [protected].
Thanks, Ms. Grant
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The dress I received was poorly made and look very cheap. The lace was crooked and the length was wrong. They refused to let me return the dress. Now I am stuck with an useless dress. Stay away... do not order a dress from this site.
This site stole money from me! I ordered my wedding dress from this site and never received the dress nor did they refund the money! Buyer beware this is turning into a huge headache!
Dresses are NOTHING like they describe. Do not accept returns AT ALL even if they are at fault. DO NOT BUY ANYTHING FROM THEM! CHEAP product and false advertising. Made in China, and deceiving!