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Webroot / unauthorized renewal

1 MO, United States Review updated:

I did not authorize renewal, am not signed up for renewal and received charge of $39.95. Now I have the burden of time and hassle for opting out of something I never signed up for and requesting refund. I will not use this again, will pay more for a company that I can trust.

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Comments

  • Mi
      23rd of Dec, 2010
    0 Votes

    I have uninstalled your software some 10 months ago and I never authorized this auto renewal It seems your phone and easy refund is not so easy. I want my refund as quickly as you took it my e-mail
    mknmerk@aol.com. I have already notified my c-card and put in a complaint with them. I would appriciate a reply, and a number where I can talk to someone, as the numbers I call never seem to be answered.
    Thank you,
    Mirko K Mikan

  • Mi
      23rd of Dec, 2010
    0 Votes

    Same as above!

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