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Webjet / Scam

Melbourne, Victoria, Australia Review updated:

Webjet claim to save you money - they show savings next to each flight - e.g. $3.59. BEWARE - buried deep in the fine print is a on a different page from the booking page are "Booking Price Guarantee" and "Processing Fee" which for an international flight amount to $51.90 so their claims of cost savings are false

St
Apr 19, 2014
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Comments

  • We
      22nd of Apr, 2014

    Hi stewy2,

    As a service provider we appreciate feedback, so thank you for your complaint.

    We do charge a processing fee as we invest heavily in our site to allow customers to easily compare airlines and we strive to provide the best customer service possible. Additionally, our Booking Price Guarantee fee covers customers for up to $1, 000 if fares increase within 30 minutes of their selecting flights. Both fees are clearly shown on the homepage and are broken out at checkout.

    If you would like to discuss further, please don’t hesitate to contact us via email at [protected]@webjet.com.au.

    Kind regards,
    Webjet

    0 Votes
  • Ra
      13th of Jun, 2015

    Do strongly beware of Webjet.com pricing. The website bills itself as 'cheap air travel' leading users to believe it offers the lowest prices. That is very untrue! For a 15JUL 2015 SIN to DPS two economy seats - Webjet quotes the 2 seats at $1300.00 NZD - yet I can purchase the same ticket for 2 seats directly with JetStar, Garuda, and Air Asia for approx 447.00 NZD! Cheap flights from Webjet? Hardly! Beware this predatory pricing behaviour under the guise of 'cheap flights' - they are anything but cheap!

    0 Votes
  • Di
      24th of Aug, 2015

    Webjet have mastered very questionable deceit

    0 Votes

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