WebAfrica / ignoring request to cancel domain names
I submitted requests via email to have my domain names cancelled and the only feedback I am getting is their automated system that sends out notification that they received it. And yet no one from Webafrica is sending a reply that they are going to start the process. I requested the domain names to be cancelled on the 16th of January 2017 and hoped that someone will actually read the email and start the process. I received a notification instead saying "Due to your late response to have the domain name cancelled, can you please cancel the payment that I need to make for the his month. Good day, I trust that you are well today. I would like to take this opportunity to apologize for the late Response. I have now escalated your account to our cancellations department to submit cancellations. One of our skilled consultants will be in contact with you shortly." Delaying tactics just to keep taking money from my account. They are so unprofessional.