Web Pros totally scammed me. I called in to cancel my 7 day trial period.. could not get anyone on the phone. Called back again, spoke to a man who was pleasant who said he would cancel my account and refund the $3.88. When I asked if there were other charges he said "no." Today, my account showed a $97 deduction AND a pending deduction for $19.95 for their affiliate (who they do not have the phone number for at Web Pros) for some company called "Meals Rebate."
I spoke w/one woman who was nasty mean. She said there was never a note of cancellation or an offer for the $3.88 to come back to me. She said there were no notes of a "refund." She refused to give me a refund. I asked to speak w/the owner and she told me that "he does not take calls... and do you get to speak to the owner of Walmart?" I laughed at that remark and told her I've never had any problems w/Walmart and they, I'm sure are a much larger company than Web Pros. She would not help so I got off the phone and called back to speak w/another rep. AT first, the phone rang and rang.. I'm assuming they have caller id. I hung up, called my bank and told them I wanted to dispute the chargers. I called back --got the same lady and she said there was nothing she could do and no refund was offered to me.
She then hung up on me. I called back and talked w/a lady who was nice --however she refused to give me a refund. I explained that I am a single mother of two, unemployed and I needed that money to put food on the table for my kids and to pay the bills. Didn't matter. I told her I had looked at the website and have no idea of what I paid for. She gave me a cancellation number and said to use that if "by some miracle, my card was charged again." Total scam--
Wendy in Richmond, VA