Web Pros Internet Success Kit / Unauthorized Charge
I was interested in learning more about online money making opportunitites - work from home type of stuff. I ordered an initial 7 day trial of the Web Pro's Internet Success Kit and paid $3.88 for this 7 day period. Well the same day I ordered it, I called and cancelled because it wasn't something I was interested in. The man on the phone kept insisting I take 7 days to look it over and I flat out told him to cancel it all - I wanted no part of it. So he said he cancelled it. Three days later I called back and spoke with "Courtney" who also confirmed I cancelled it and would not be charged further. Well low and behold after 8 days a $67 charge appears on my card. I called Web Pros to refute the charge and they said I didn't call within the 7 day grace period. They flat out lied about me cancelling with the first call - saying it never happened and then the second call they said I didn't make until 8 days later, which wasn't true. When I said they were lying the man said "well how are you going to prove it?" and then when I asked to speak with "Courtney" he said he wouldn't allow me to do that because I would be tying up the phone line and he won't allow for that. He refused to let me speak with her and he refused to refund the $67. I have filed a complaint with the BBB and also have disputed the charge on my credit card.