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We24support / NOT WHO THEY SAY THEY ARE

1 MD, United States

I called for printer support on my DELL wireless printer. I spoke with a person named " MARY " she connected via 3rd party to my laptop, told me that my computer was broke, and that I need to have it fixed prior to her helping me, downloaded software to my computer and hung up on me, My computer hard drive crashed 1 week later, losing 100 of hours of logo images, and things for my websites. Called back and spoke with a supervisor named Pankaj who told me that he would have to review the tape and call me back... I don't anticipate a call back, however I will be asking for compensation for my repairs and all my data lost. NOT one thing was wrong with my computer prior to calling them.

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