While I was hit with the SURPRISE charges, too, I found out it all started with a vacuum cleaner I bought during an infomercial back in December, 2009. I started getting hit at $24.95/month by WC *VALUE PLUS beginning in January. I'm bad at not looking at EVERY individual charge thoroughly when checking my on line bank statements so I missed it until today; April 14, 2010.
You may remember a "Free $50 WalMart gift card" offer at the end of a call to purchase from an infomercial???? This after you completed the product purchase;you were then transfered to some outside vendor to follow through for the gift card.
The only thing they followed through on was debiting the membership fee from my account; I never did get the gift card. And, this is the issue that insured I had no problem getting 4 months of charges credited back to my bank account. The vendor can't bill for a promo they never sent out the "carrot" for. False advertising.
The first phone rep you talk to will offer only a one month credit hoping you will go away quietly. I just mentioned that I never received the promised gift card, asked for a management representative and that rep credited the additional three months.
Now, go out there and GET YOUR MONEY BACK!!!