Value Plus review: Credit fraud 139

I was scammed by these same people for 2 1/2 years before I noticed it, which was partially my fault for not checking my bank statements more carefully. They were taking $27.95 every month out of my account. I purchased an airfryer off of tv and supposedly that's how they got my info, value plus claims I agreed to their services when i ordered the airfryer,which the only thing I agreed to was they take the money out of my account for the purchase of the airfryer. I turned them into BBB which they have now closed my case because they have not heard anymore from value plus and claims they must be standing firm in there answer and can't make them do right by me by refunding my money they took. Any suggestions on where to go from here? Please help!

This company has been withdrawing funds from our credit card, for a membership (don"t know what the membership was to) that we never authorized. When we called the company, we were told that we could cancel the membership, the company was unable to tell us what membership we had approved or ordered. We would receive a letter for a refund in 7 - 10 days, when we received the letter it stated that we were not entitled to a refund based on the company enrollment records. Again contacted the company and got no where with the customer service rep. ask to speak to his supervisor, also get no where. Was told that they had no control over anything and could not authorize any refunds. That we could send a letter of complait to the main office and was given the address to write to as no one had a number or a name of a person that we could talk to. This has been very frustrating. They can not tell us who authorized the withdrawal or what they were for.

BEWARE

So today, i come home tired, angry at all the ### that is been happening in my life. I log in my account and look at my transactions. I am scrolling down murmuring to myself while reading all the ### expenses i have made that are posted on my account. Then , 14.95 WC VALUE PLUS HIT ME IN BOLD LETTER WITH A HEAVY TRUCK AND THE WORDS THAT COME OUT OF MY MOUTH IS, " WHAT THE ### IS THIS 14.95 DOING HERE?"

WHAT DID I BUY? NO I AM NOT PAYING IT. IT GOTTA GO!

Then i go to my past statements and there it is, WC *VALUE PLUS [Date ]WC *VALUE. And i am like, " WHAT THE HELL?"

fine. I'll just call and cancel it. Sure. Find me a number on the statement to call to remedy the oversight. I couldn't find one. Then, i am like, " Okay. Google it. Google will give me something to explain that 15 bucks."

I google and then, " Ripped off, Scams, Stealing," hit my eyes. And i am like, " Oh ###! Where in hell have I been?"

I am really on top of my financial. This one aspect in my life i don't play with. I keep on iron grip on it. I don't know how i let myself pay 14.95 a month for close to two years for a service that has never been rendered. I don't know! I don't know how i act that stupid! i swear on my grandmother's dirty dolls that i don't know how i let it go. ###.

I look at my statement every day. I am financially responsible [censored]! but no, i have been paying 15 bucks a month for a service that has never been delivered.

So, thanks guys for giving me a number to call!

I have had a charge show up on my bank account and it has put me over drawn. These people make a habit of doing this. I have filed a complaint with the BBB but, the BBB does not have an office that covers that area. How convenient for the people of this company.

Provell
Homeplay
Budget Savers
Damark
DMK Vacation Passport
Value Plus
Membership Services
Essentials for Home
Explore USA
Value Plus Grocery Savings

This is just some of the company names. I hope this helps someone.

I do not know America system well cuz i am a international student. Today i checked my account and i found something. I charged 14.95 for WC VALUE PLUS [protected] MN. I don't know what is that and I've never heard about this company.

If someone know about this, could you tell me how i can fix it? I don't want pay this anymore.

I have been charged $19.95 every month since June. I can't get anyone to talk with me, and I never had anything to do with this company. How to stoop this... Advise smb!

My Visa has been getting charged every month for over a year.
I have no idea who or what this company is and because I don't pay the bill in my house my wife apparently never thought to question it.
Here I am on this web site as a result of typing WCValuePlus.com into my browsers address bar.
Csn you help me because I am not having luck getting through to this company to at least stop my account from being charged.Thank you in advance for your help.
DK

I agreed to sign up for this and give it a shot. I was told that I would receive information in the mail and had 2 weeks to cancel the free trial before being charged for membership. I never received any information in the mail but was charged after the two week trial period. I could not find their number until I looked on this website and found other complaints. Many people had the number wrong though: it is NOT [protected] but is instead [protected]. Many people had the 7 and 5 switched. I called the second number (475) and it was the correct number. The membership was canceled and I am supposed to receive a refund in the mail in 7-10 days. We'll see about that.

I am making this complaint for my cousin LEISA J. PENIX... she was in the hospital on the day that this charge and another one occurred! RECOVERING FROM HEART SURGERY! She got a bill,saying she was overdrawn,so we went to the bank, we got this name and number... of course we called and of course they were closed! But I did get another number for them... [protected]... I also have the address... this is just wrong taking advantage of hard working people like this, especially while they are in the hospital! Has anyone ever gotten their money back?

There ate three charges on my credit card for $16.95 that I did not authorize. The months are February, March and April of 2007. I called my credit card company and they are going to look into my complaint. I called WC Value Plus but they were closed.

I bought 1 of those CD packages on TV and the guy offered me this coupon deal for a $50 walmart gift card so i said yes. I've been getting billed $16.95 a month for the last 9 months from WC value plus and "at home rewards". They never sent me any correspondence or services ordered. I did manage to get WC value plus to refund $16.95 to me but that was before i realized they had been dipping into my account for the last 9 months!

I told the lady on the phone "how do you sleep at night knowing your company is fraudulent", she said "everyone needs a paycheck".

Before you cancel your account with them make sure you try everything with them to get a refund. Since they only take calls from customers once your account has been deactivated you can't talk to anyone there anymore.

We never ordered anything and for three months they charged our card- when you call to get a refund and cancel they will not tell you what you ordered whom the so called billing company represents- this is a major scam. My theory is that they have stolen card numbers from card readers in major cities... Then they submit the number with an order to the credit card clearing operations and they are in business... What a scam! Cancel your credit card immediately and get a new number as they get shut down when the charge is rejected by your bank- but this does not solve that they are stealing legit credit card numbers though. Well let's leave it up to our state consumer affairs and federal government to shut down these guys- yeah right!

When looking at my bank statement there were charges from this company and they have have no record with my personal info of an account i have with them. when i called them the lady said she work for a company who took collections for over fifty other company's and could not specify which company i was paying. there was no telephone number to contact them at and only a P.O. Box address. to cancel and get a refund i was instructed to mail them a copy of my bank statement and highlight the applicable charges. they didn't even have my account info so i am not sure how they even were able to take money from my account.

I am writing this as info for those who have lost money with this company. I am in contact with my state attorney general and the banking commission. I have also contacted the FBI as these types of criminal violations are wire fraud as well a a RICO charge. RICO is an abbreviation for Racketeer Influenced and Corrupt Organizations Act. You all may wish to do the same.

B

I've seen A LOT of others have gotten scammed by this company also, so I wanted to add mine to the list.

For the past 2 months I was getting charged $19.95 to my bank account from WC Value Plus. I thought it was something else at first and didn't mess with it. This month I saw it again and knew it wasn't what i thought. I emailed the bank and they gave me the company name and a phone number to them at [protected]. I did a quick internet search of the company to see what i was dealing with since i had no idea what this was. I put the name in a search engine and came up w/ pages and pages of different complaint sites w/ people having this same problem. So i called the number given. The girl answered the phone asking my name and if i was calling about a fraudulent charge to my account. That right there set off all kinds of flags. It must be a huge problem if their customer support answers the phone asking if you're calling to complain! I said yes and she asked what she could do for me today. I told her i didn't know b/c i don't even know what this company is and what the charge was. She said it was from a few months ago, when someone called from my CREDIT CARD (even though this charge was to my debit card/bank account!) signing me up for all these "free" bonuses like Shoppers Advantage, free gas cards (that i never got), etc. I remember the call. I remember them telling me there would be no charges to me. I don't however remember any kind of mention of this company or it's charges. She said they're affiliated w/ other companies so when you sign up for them, they automatically give your info to this company and you're signed up w/ them also. Nice huh. I told her to cancel my account. She did and quickly did her spill about no more charges to my card and "have a nice day" and was just going to hang up real fast! I said no wait. I need to get the previous charges taken off also. Ooohhh. Then she went back and took them off saying my account will be credited back on the next billing cycle. So we'll see. But that shows what kind of "business" they do. They quietly scam you with these charges under $20 that most people don't really pay attention to. Then when you call they try to get you off the line before you can even ask about taking off your other charges. So they're getting all this free money for nothing. I've learned my lesson and will not be taking any more "free" offers from anyone. The risk just isn't worth it.

they got my debit card number and charged me $19.95 Two Tines in one day! i called to have them cancel it and give me my money back but i still haven't received a dime. Then the next day i checked my account online (thank god for online accounts) and i see thins charge for $49.95 from some company called HCPGOLD.COM i am like WHAT? They Called me @ 6:00 in the morning i am half asleep asking me if i want insurance with 1000$ free Grocery money and like 100$ free Gas money and i am like NO i am NOT STUPID but somehow they got my debit # too and now i am out 85$ and still waiting to get it back!

I t seems that this was something that was offered to save on entertainment, etc. When I clicked to see it, it said "Thank you for joining." I tried to cancel and went back. I thought I had canceled successfully but when I looked at my Discover statement, its "fee" had recently been deducted. I was appalled. This company has almost successfully put me over my credit limit at $16.95 plus a pop. I tried to call them and was instructed by a recording that all computers are down and they cannot help me at this time. I was looking for a website when I stumbled upon this site.

I just got two seperate charges on my account, both of them for $16.95. One is from Value Plus the other is from Homeplay. The telephone numbers listed on my statement are different for each company name, but when I try to call them they are both busy. I have a complaint in with my bank right now, but until I get ahold of the company itself I'm not sure there is much that can be done. People need to be aware of their bank statements and pay attention to who is taking money from them!

I noticed on my bank statement a charge from a company that I had no knowledge of, this was back in January of this year. I called this company and asked them how they got my information, regardless to say they had no answer for me. Anyway I requested that this company stop billing me and remove me from their services. Suffice it to say even though I was assured that I would not be billed in the future. Lo and behold there it was on my February statement. In the meantime I'm out $50.95. So I called once again and was told and apologized to that I would not be billed again and that I would receive an e-mail to confirm that this was in the process. And I did. Now I'm waiting for the forms so that I can obtain a refund, I was told that these forms would take about a week to ten days. Lets Hope. Anyway how do these company's get this information do they think that people don't check their statements ,well I don't, know about other people but I monitor my bank statements weekly And if it were not for the fact that I can do this on line I probably might not have noticed this billing.

WC value plus took 16.95 a month from my son, back in nov. of 2006 to july 11 2007, unauthorized charges on my sons account from his debit card! Should be a law for that and for people to get all their money back!

I recently entered into publishers clearing house just to have some fun and one morning I got a call from some number that said unknown and I answered and they started talking about entering to win a bunch of money. Well seeing how I just woke up I really wasn't all there so I started talking back to the guy about the sweepstakes and things of that nature when the guy on the phone started to ask me if i wanted a subscription to magazines and a watch for a low price. So i declined at first but they were reluctant and i felt really pressured into getting in, so i unwillingly just said yes, because the guy would not stop talking about the great deal thing is he transfered me over to his so called boss and he started asking me about my personal info which i gave out and even my ssn. Has anybody done this and what should I do because they have already took 200 out in a little over a 2 months!

Beware people!

THIS COMPANY PLACED CHARGES ON MY MASTERCARD OF $19.95 TWO TIMES. FOR A TOTAL OF $ 39.90. I CONTACTED THEM BY THEIR PHONE NUMBER [protected] AND THEY TOLD ME THEY WOULD SEND ME A FORM TO FILL OUT TO GET A REFUND. AND THEY COULD NOT DO A REFUND BY PHONE AT THAT TIME. I GOT THE FORM LETTER AND THEY TOLD ME I COULDN'T GET A REFUND ! AGAIN.. HOW CAN THESE PEOPLE DO THIS? I DON'T EVEN KNOW WHAT THE CHARGES ARE FOR. HOW CAN THIS COMPANY BE DEALT WITH? AND HOW CAN I GET MY MASTERCARD CREDITED FOR THE $ 39.90. SOMEONE PLEASE REPLY. THANK YOU.
EMAIL: stollingspatys4@aol.com They even had another name on the letter they sent me. It wasn't my name and it wasn't the name on my MASTERCARD.
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD !

Hey there everyone I posted the other day because I finally realized that this company was charging me without my knowledge and authorization. I never looked at my bill summary because I wasn't using that card anymore. I cut it up and have it put away. 30% interest and I just want to pay it off and get rid of it. So when I was over the limit after paying for 3 months and not using it I freaked out.

I finally got in touch with that company [protected] call in the middle of the day. I called around 1pm EST I live in Massachusetts. They gladly cancelled my account and they asked me if there was anything else I needed so I told them that there were thousands of consumers in the US that were very very upset with your company and you should be expecting a large loss of revenue toward your company because I along with at least half of the people I have heard from were going to be contacting the Better Business Bureau. She couldn't even respond to what I had just told her. She didn't even ask if there was anything else, she just said thank you.

So now I have to get my credit card company to get 84.75 back from that company because I am lucky they only got me 5 times before I noticed and put a stop to it. Good luck to all who have been scammed by these ### and give 'em hell!

Thanks again to all who wrote to me about this situation,
Kim
New Bedford, MA

This unknown company has been taking $16.95 out of my account since August 2007. At first I thought it was when I got gas or picked up a few things at the convenience store... but than I realized it was the same time an amount every month! I am contacting my bank and the BBB. This has got to stop. No one should be allow to do such a thing to anyone! I've been calling that number the give... no answer, but I can't let this go. If all of us that have had this "company" do this to us take a stand... hopefully it'll stop!

$186.45 was charged to my credit card from 2/22/07 -2/08. I never used the service and did not authorize this money to be taken from my account. I did know this was happening. I called the phone number1-[protected] and it says MN. The phone number is no longer in service. Chase did cancell the last three charges.

Can you assist me in collecting the money? My credit card did deduct the charges for 2008, but this had been going on since 2/22/07. This has not happened to me before and how can this company deduct money without my authorization?

I did not check my account as I should have!

I just recently paid off my VISA credit card for the first time, since last Christmas, and was not going to use it again for at least a couple of months. Then today all of the sudden I noticed there is a balance of $16.95, that I know I did not authorize, because I had put that card away until this Christmas, so I started looking very carefully at my previous statements to make sure this was the only time this company stole money from me, and thats when I saw that they have been charging me $16.95 every month for 11 months in a row.

Beware!

I called the 800 number and canceled the 2 charges that had been attached to my chase bank debit card of $16.95 each per month since May of 2007 until March of 2008 called WC Value Plus and WC Explore USA. I have no idea how they got my bank info address or my debit card number in order to steal money from my bank account each month totaling $355.95 before I caught it. The company answered the phone Members Services and said they handled thousands of businesses and were only the middle man. They told me there would be no more charges to my account and they would send me out the paper work to send in for my refund. After waiting 1 week I called back explaining I had not received the paperwork to send in for my refund. The man then told me that it looked like it had not been sent and he would make sure it was done. Again another week went by and I called the 800 number again. This time the man told me I would have to mail the company myself to the Member Services at P.O. box 5265, Hopkins, MN 55343. He also told me that they never sent out any paperwork to anyone and didn't know why they told me that. I have talked to my bank and they told me that they could only give me 3 months of charges $101.70 back and all the other months $254.25 would be lost dew to me not noticing the charges in time. The bank told me to try to work it out with the company first to try to get all my money back before going through them. This is identity theft plain and simple. Any one can go into your bank account and take money without permission! My bank did offer me a deal for an extra 12.00 a month they would protect my account? I also had a 12.95 bill for an answering service attached to my phone bill that I did not order also. I think we need to go back to money orders and cash to protect our own selfs.

They called. Had all my information. Including debit card No. How did they get it?
I agreed to a trial. The brochure and coupons never arrived.
I phoned to cancel. The e mail cancellation confirmation never arrived.
My anti virus detected a trojan horse a few days later. Is the virus from them? I don't know.
Could I make a copy and have it tested?
They said that my money would be refunded.
I was advised by my bank to cancel my card and get a new one. So I did.
After reading all the other complaints about this company, I felt that I should include mine.
Is this a legitmate company or a scam?

If you have someone call telling you about a vacation package or wal-mart gift card... DON'T ACCEPT IT
they will most likely take out just $1 to start and then monthly charge you either $16.95 or $19.95. With nothing to show for it. No wal-mart card, no vacation club package.

I had the same prob, i just called the bank and they filed a dispute for me, as well as issuing me a new card... this will get ur money back and stop them from doing it again.

I ordered a Dean Grazioni(sp?) real estate package off tv; returned it unopened. This WC Value Plus company, whoever they are, have been deducting $19.95 a month from my debit card and I cannot phone them or find an address on them. I want my money refunded, as they have done this since Feb.

Two months in a row, I have had overdrafts and charges, beside losing the charge from Value Plus. I live on a fixed income, and things are very tight right now. I cannot afford such scams. I have no idea how they got my number. I have cancelled that debit card. But I want my money refunded.

If anyone finds anything on this company, please let me know.

Sincerely, Rose Stockwell
grandkeitha@hotmail.com

I have no idea how this people got into my CAPITAL ONE account and charge me $19.95 for nothing. I only noticed this month because i know i haven't use this credit card for few months now because I'm trying to pay off all my credit card. When I checked my past bills I'm shocked to find out that they've been charging me since april.

How can this people do this to hardworking people trying to earn an honest living and get away with it?

This is clearly SCAM, STEALING & IDENTITY THEFT! People behind this company should go to jail. They've been charging various amount to so many people monthly, means they're earning millions monthly for doing nothing compared to us who have to work hard and sacrifice to earn those money.
Credit card company should be investigated too on how they allowed this company to charge unaware consumers.

I've seen several complaints against WC Value Plus. My mother, a 76 year old woman with short term memory loss has begun the victim of WC Value Plus as well. They have charged her credit card for at least the last 3 months that I know and THREE (3) CHARGES IN ONE MONTH! She is on a FIXED income and cannot afford this happening. We have closed the account and I plan to try and get the charges taken off but after reading some of the other complaints, I doubt I will be able to. Another trend that I've seen in reading the complaints is that this happened to people with either checking accounts or credit cards with BANK OF AMERICA! IF YOU WANT TO HELP GET THIS PEOPLE PROSECUTED - NOTIFY YOUR STATE ATTORNEY GENERAL BY EMAIL, PHONE CALL OR IN WRITING BY MAIL AND NOTIFY THE BBB!

WC VALUE PLUS is a huge scam. They don't even have a website. If you look this company up, all you'll see are numerous complaints like this. They have been charging me without my approval a total of $19.95, money that I can't afford to have taken out. I have no idea how they got my information. I don't know if it was something I did online & this was a hidden agenda. I've called the number provided on my bank statement & it was either no one answered cause they closed EARLY or I get a real clueless, unhelpful, rude & hostel service representative full of attitude. I spoke clearly, slowly & polite at first, but when they talk in the manner I received, I started to become angry & frustrated. It was like they weren't listening & they couldn't divulge the information on what the company is except in vague details. I practically gave them enough information yet they had no record of me in their system. Yet they continue to take my hard earn money. All they do is give you the run around & tell you to call another day. I'm a very tired of this as I'm sure the rest of you are. Has anyone brought this company to authorities? Does anyone know how to cancel a subscription you didn't even sign up for or even get any money back without having to cancel your cards?

I purchased two pair of sunglasses from this company on line from a tv ad. At the end of the form it stated click here fo your 10 percent off. once I clicked a page came up telling me that i had joined value plus and they would debit my account for $14.95 dollars each month. I called the number I found on the site and spoke with customer service. I explained that I did not like the way they did business and did not want to join. The lady said no problem that I would be remove form the list but it would take two to three days. They then started taking
$16.95 from my account and i have tried calling phone #'s that don't work, you can't find customer service, or any way to get this stopped. I had my bank put stop payment on this but it is still comming out of my account.

Is their any laws to prevent this type scam, where they offer a discount and if you take it then you find you have authorize them
to remove funds from your account? Are their any lawsuits against
value plus.

hello my name is nyssa and i'm an employer at membership services and this company is legal and we do need authorization in order for you to recieve a mebership and for our company to charge you.

If u do not want a membership decline the damn thing and delcine the gist cards and the gas rebates on the phone or online. Please do not call me and tell me this wasn't authorized cause if you have a membership with us then you authorized to be charged after 30 days if you do not call to cancel. If you forgot, thats not your fault but write things down just incase.

Also be CAREFUL when you purchase something always read the terms and conditions. But if you wish to cancel call us and we will be happy to assist you. And to get the best help is to be pleasant to the person who is helping you cause i hate people that come on the phone and wont let me talk when all i want is to help them solve thier problem.
And i do apologize if i did not answer your questions the way you want me to cause i work off of a script.

if you would like to contact me here is my email: Isis_4125@yahoo.com. i will be looking forward to hearing from you.

My wife (like a lot of others aparrently) found a $16.95 Debit on our account this weekend for WC *ValuePLUS-V... After doing a lot of reading, they are connected to Provell and DAMARK somehow.

I called the 1-800 number and spoke to a woman who said that our membership was requested online. Bogus. We did no such thing. Neither of us still understand what service this "Value Plus" provides, so why would one of us sign up for it?

Long story short, like others, I called and cancelled the "membership" on the phone and went online to do so there too. I also contacted my bank to dispute the charge and had to contact the card company to have the card blocked and to reissue a new card on a new number.

I would reccomend you all take one final step like I did, which is to contact the Federal Trade Commission at [protected] and file a complaint with them. Without that, all this is just whining. If the FTC gets enough complaints about these guys, they can move against them.

I noticed a company named WC Value Plus taking $16.95 a month out of my checking account each month and did not authorize this. I never received any products from this company. When I called the 888 number my bank had on file, they stated that they handled discounts for hotels, restaurants and movies. When I originally called this company, I got a woman named Andrea who kept cutting me off during my questions to her and she ended up hanging up on me. I called later that same day and got a man named Joe and he stated that I could cancel and he would mail me out a form to fill out for a refund. After reading the other people who have gotten scammed, I don't believe I will get any money back. So far they have taken $101. I had to cancel my credit card and request a new one. I'm am never ordering anything over the phone or online again. I don't know how they got my credit card information in the first place. People, please beware!

You can add me to the many who have been scammed by WC Value Plus. It went on for 4 months (at $16.95 per month) before I noticed it. I contacted my bank, Bank of America, and they credited me 2 of the payments. I am trying to get the other 2 payments from these fraud artists.

The reason why these charges go on for months or even years without people noticing is because its a small amount (i.e. $16.95) every month, which is not noticeable when you have a balance much larger then that. A credit card statement doesn't contain a lot of information about a company and company names are often abbreviated. My wife and I share a card so I thought this something she signed up for. But after finding out that she didn't, I tried finding out who these guys are online and found all the complaints.

I really don't know how these people sleep at night. They are fully aware that they are taking money from hard working people without their consent. I guess this is how it is with telemarketers so people need to be aware of when they give their credit card number. This happened to us after my wife gave our credit number over the phone to order a product.

I noticed in December a charge of $24.95 on my American Express card that I didn't know what it was for. I did not follow up but had another charge in January for the same amount, same name...Value Plus. I called and they said I had ordered a product online for a free 30 day trial and would be charged each month if I didn't cancel within thirty days. I didn't order anything nor did I try a product for 30 days. Called the [protected] number & the lady said Value Plus is a company that saves you money on everyday items you purchase for a fee of $24.95 a month. (whether you make purchases on not I guess because I didn't make purchases.) They closed my account and said there would be no more charges. This was today February 10, 2011. I am out $50 dollars and no way to get it back. Looks like they have many complaints!

Please advise,
Pat Bottcher
[protected]

I found that my account was debited in the amount of 16.95. I called (and finally got through) to their customer service and was told (very rudely and precisely) that I made a purchase online in November of 2007 and signed up for online discounts. Oddly she was unable to locate me in the system and didn't show I had an account until that is I gave her my phone number. I went on to explain that it was impossible for me to have made that approval on that particular card as I quit using that card several months prior due to it being maxed out. I asked that they reverse the charges and cancel 'whatever' account they have me subscribed to. She claims to have done so, but I have filed a complaint w/my credit card company anyway.