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2.6 175 Reviews

Value Plus Complaints Summary

71 Resolved
104 Unresolved
Our verdict: Dealing with Value Plus, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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M
9:59 am EDT

Value Plus unauthorized charges to my bank

This matter is unknown to me as to how I qualified to become a member or when or where I applied for an application to become a memeber and give consent to have funds withdrawn from my account in the amount $16.95 monthly. I noticed it on my statement right after I purchased the portabook for my computer
Which took some time to even show up on my account more that thirty days. As of the present I am now in for two payments. There should be some law for such fraudulent practices. I say once again that I under no circumstance do I willing know of allowing these charges. Please advise me as to what steps to take to recover my funds.
Michael harrell

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anonymous
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Jul 24, 2008 12:11 am EDT

i work for provell and i can assure you whether you were aware of the membership or not it's legal. i don't place the orders so don't yell at me, by the way. I'm one of the people who cancel those memberships and credit refunds back so if anything i'm working against those marketing practices. basically, if you order something over the internet, or the phone (with a telemarketer) or through direct mail, there's always the fine print, which states that you will be signed up for these memberships on a trial based period (14-30 days) and when it expires you will be charged monthly. DO NOT BUY FROM A TELEMARKETER OR OVER THE INTERNET UNLESS THROUGH PAYPAL OR EBAY. the disclosures and fine print are what you need to review before accepting ANYTHING. also, it is NOT only provell who uses this, even something as simple as downloading ringtones to your phone will do something similar. I went to do that myself a few nights ago, but stopped myself and made sure i read the fine print first before doing so, and sure enough the fine print said a one year subscription monthly membership would be given to me at a fee. POINT: MAKE SURE YOU KNOW WHAT YOU'RE READING WHEN MAKING A PURCHASE UNLESS VIA A STORE IN PERSON. it's not provell who sells this to you, it's the vendor for the item you purchased who signs you up in conjunction.

ComplaintsBoard
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6:54 am EDT

Value Plus Unauthorized monthly charge from Value Plus Monthly

I reviewed my credit card statement for the last two months and saw monthly charges of approximately fifteen dollars to Value Plus Monthly. I did not authorize these charges and want the charges to stop immediately and be reimbursed for my previous payments. This is definitely fraud as I see other people withthe same complaints against Value Plus.

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mgeller
Marco Island, US
Apr 18, 2011 3:30 pm EDT

Billing Amex card through esellrate for several months. They claim electronic signature .
never received any thing from them. A major scam and shame on Amex for not delisting them after all the complaints.
BBB gives them A+ (meaningless)

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Amy D
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Sep 19, 2008 7:41 pm EDT

Charged to our credit card since May and we didn't solicit the service. Even after "cancelling" the service we didn't order, they still charged our credit card.

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Justin07
Glade Spring, US
Aug 02, 2011 5:33 am EDT

Made unauthorized charges to my checking account.

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southernbelle68
Cleveland, US
Jun 28, 2011 12:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

VERY UPSET!

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southernbelle68
Cleveland, US
Jun 28, 2011 12:23 pm EDT
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I DID NOT AUTHORIZE ANY CHARGES WITH SEM*VALUE PLUS! I SEE ON MY VISA DEBIT ACCOUNT THERE IS A PENDING OF $24.95! PLEASE DELETE THESE CHARGES AT ONCE!

THANKS,
PEGGY L TAYLOR

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sondrio
willcox, US
Jun 01, 2011 11:24 am EDT
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Follow up to my post:
"My bank has reversed the VP charges fraudulently billed to my card, (for what I have no idea), and is working with the relevant authorities to stop the creeps. .."

VP has replied to my bank that they keep record of all Web applications for their service/product(s) and that they have mine! (I still have no idea what they purport to buy/rent or in any other way, provide.)

As a result my bank has reversed the charge reversal 'til they hear back from me. Not only, but my bank photocopied me dozens of pages which VP sent them... none of which say/show anything other than their blank Web application and their claim to "keep records" and to be a reputable business. WOW. What nerve. The paperwork forwarding cost my bank over $2 in postage,

Next step: I have to call my bank - again. It's in Australia where I lived years ago and never closed because every few years I visit there. Money lost, time lost, what a pain. Is it better to be the scammer nowadays than the scammed? Can't help wondering.

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iandani
San Diego, US
Jun 01, 2011 2:09 am EDT

I have the same problem - exactly. Digital River deny any knowledge of the transaction, the same as our friends at "value plus monthly". At least AMEX has credited my account for the past ~60 days. Check out the web for Digital River and their many "subsiduaries". May they all rot.

Posted: 2011-01-08 by tokenboy
Unauthorized Charge
American Express card by Value Plus Monthly Software and one by the same vendor in December of 2010 for $24. 95. Amex put a block against this vendor preventing future charges to my account and they have opened a fraud investigation...

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sondrio
willcox, US
Apr 20, 2011 9:12 pm EDT
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You say: "... that provide a portion of their profits to vendors like Acai Ber..." Guess you're trying to say that they work on commission.

As for the "analysts" at AmEx etc., that you mention - what on earth would an "analyst" have to do with this scenario?! Are you talking about telephone sales reps? It almost sounds as if you are one of them, or perhaps work for Value Plus?

And finally, are you serious?!? "Check the Terms and... " . Scammers like these guys do NOT announce their intention to defraud in any discernible way AT ALL and especially not under Terms and Conditions. You would do better to suggest that everyone check their bank's attitude to scammers like this before opening an account. Too many banking outfits are indifferent to this kind of scam and will leave their customers out to dry.

My bank has reversed the VP charges fraudulently billed to my card, (for what I have no idea), and is working with the relevant authorities to stop the creeps. Slimy as they are that won't be easy and it's unlikely VP will even be slowed down. I'm sure they have a ton of company names to hang out instead of "Value Plus" should anyone ever get close to them and without missing a beat it'll be "Business as Usual", rip-off business, that is.

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OntheEdge
San Antonio, US
Mar 24, 2011 6:09 pm EDT

Everyone on here is completely lost and confused. This is why you all need to read the terms and conditions before you hit "accept" or "submit" when making a purchase online. This company and others like budget savers, are under the umbrella of companies that provide a portion of their profits to vendors like Acai Berry, Colon cleansers and many many many others. By checking the terms and conditions without reading the fine print, you are subjecting yourself and your card to future fees for a membership. Please be aware of what the very fine and legible print says. Also, one last thing, the poor analysts from AMEX or Budget Savers are only doing their job so stop blaming them and take responsibility for your actions. Honestly, if your car runs out of gas, I wonder who is to blame for that.

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cartman2112_2112
Irmo, US
Feb 03, 2011 4:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

I, too, have been had by these 'scamsters'. A charge began showing up last month on my Chase card under the following:
ES *VALUE PLUS MONTHLY [protected] MN 24.95
I didn't think anything of it at that time since I thought it may have been an online charge that I forgot to record. But when it showed up again this month I knew better. I have filed a complaint with Chase; waiting now to see what they have to say. Surely they know about this crap what with all of the other complaints! Does anyone know what this company is? These people need to be driven out of business ASAP!

ComplaintsBoard
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3:48 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Unauthorized charges!

Receiving unauthorized monthly charges to my credit card from Value Plus for $19.95. I did not authorize these charges and want them to stop immediately.

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ComplaintsBoard
K
5:06 pm EDT

Value Plus these are un authorized charges and the states attorney general is going to prosecute

these charges are unauthorized and I have contacted the states attorney general. A lawsuit with many other unhappy people is being generated. you better refund my money or i will proceed.

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PJ
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Dec 02, 2008 6:38 pm EST

Sorry that number was [protected] not 1972

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PJ
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Dec 02, 2008 6:36 pm EST

Hey i called this number here [protected] and they stated they would refund the money for both the budget savers and homeplay...all you gotta do is call and cancel and they shouldnt have a problem reufnding the money at all..in which case they do then get with your bank and file fraud charges against them...ALL in all this whole thing is a ###ing scam..you may not remember but someone called and asked you to enter your birthday 3 times in your phone this gave them the authorization they say to charge your card even tho they never told you they would charge your card..bottom line is check your bank statements and check them often when you see ### you dont know about then figure it out...But ya call that number and give whoever answeres a ###in earful.

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Mary B
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Nov 26, 2008 8:28 pm EST

I am pissed! I just looked at my account and ther are two charges on there from this place. One is for $19.95 and the other is $16.95, both unauthorized! Has anyone been able to get their money back? Please advise...

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Andre Ward
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Sep 24, 2008 10:10 pm EDT

I just checked my bank account where I have a debit card and found $40 in unauthorized charges on my account. It's 10:00PM and when I called one company "Homeplay" they told me that my membership was cancelled and they would refund my money. The problem I'm having is that I never spoke to anyone at this company and never gave them my debit card number or anything! They STOLE this money out of my account...period. If I was to go to the bank and help myself to their till, do we all think I might go to jail? So who do we contact to put these people in jail. It's apparent they've been doing this for awhile and the law isn't doing anything about it. Imagine how much money these ### have made off the working American. I swear...if I knew who these people were and where they were, I'd be showing up at their front doors. Now I have to cancel my card in the morning and file a dispute with the bank, I'm sure they're going to love me when I show up all pissed off because of these people. But seriously...does anyone out there know who we can contact to do something about this? This is illegal and has to be stopped. NOW. Please someone who actually has knowledge in this field, email me. I have a lot of time on my hands right now to cause problems and I can't think of anything better to cause a problem for.

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Liz
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Sep 16, 2008 1:03 pm EDT

I got charched $1.99 a small amount but without my authorization from this company Wc*Homeplay-v and the telephone number is the same as BudgetSavers [protected], I cancelled a membership with them, but they negated that charge from Homeplay-v. How to get rid off this unauthorized charge?

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ricky
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May 02, 2008 12:21 pm EDT

I have just noticed two charges from this company. There was an 800 number that was listed for the company on my bank account, and that number was [protected]. I called the number and all it said was "thank you for calling member services". Member services for what? I am about to go to my bank and see if we can get this sorted out. I just thought I would provide the number for everybody else, hopefully it will be of use to you guys.

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Debi
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Apr 30, 2008 9:31 am EDT

Even going to my bank and putting a stop on these people, they are still able to get withdrawals. They don't answer the phone number the have provided [protected]. How do I get this company's information to place a lawsuit? Who do I go to file? I am very angry and frustrated and want this company to answer for what they have done along wth paying all person(s) back their money with interest.

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JUAN
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Apr 09, 2008 1:27 pm EDT

I just got charged $19.95 yesterday I never made any purchase by this company.

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john nelson
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Apr 03, 2008 8:26 am EDT

does anyone have a phone number to call these people or what can i do ...john

ComplaintsBoard
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2:42 pm EDT

Value Plus Want canceled and refunded charges

They have been charging me $16.95 un-authroized from my bank account for 4 months. one charge on my account stated DJTONES whatever that is. They also say WC*VALUE-V whatever that is.

I am an elderly lady on a fixed income. I cannot afford this out of my account. I want this canceled and my money refunded of 4 payments before April first and you charge me again.

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Linda Savage
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Aug 22, 2008 2:05 pm EDT

WC Value Plus have charged me twice in one week onmy debit account. How did they get the account #. to be taking money from my checking. I have put in a cancellation with them. I WANT MY MONEY BACK!

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charles kinner
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Aug 06, 2008 5:53 am EDT

On my bank statement, show a amount of 16.95.I donot know what is for.I would like to a deposet back to my account.Please do evey thing you can to put these people away for ever Kinner c.

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kKathy
Queens Village, US
Aug 01, 2008 8:17 pm EDT

I submitted a complaint 20 minutes ago, where is it ? Richard Papile stole my banking info and ordered WC Value Plus-v, they are sex pervert videos.Richie9685@rr.com also picked up the 6 yr. old living upstairs from him.I found a receipt 4 panties in his car and asked what they were 4.Richie said he picked her up from swimming and she had no panties ! How would he know? Where was the "MOTHER"? I reported this ACW! These sickos should b put away 4EVER Kathy M.

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donna hooper
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Jul 07, 2008 1:54 pm EDT

Reference --WCValue Plus--!-[protected]--the person to speak with is Oliver Walton out of Omaha--he transfered me to Lori Kienow ext 2349 --her # is [protected]--the main name of the company is Central States Group--the girl Lori is out of Iowa--I was also charged 16.95 on 6 jul 08--they have no knowledge of any of this-- they say--but Lori is the accountant for the company and she says her records show no charges made--so we are changing everything--it is a shame and disgrace that these people can get by with this--we are fighting a war here at home as well as abroad--by the complaints being made these people have been doing this for a while--I am calling the police department in Omaha, NE and I am calling the governor of Iowa something has to be done to stop these people---hopefully we can stop them

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Edna R Way
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May 27, 2008 1:22 pm EDT

I have the same problem. How can I get them to stop? I am elderly and dont hace this kind of money.I have lean living the tea AndWC values taking out 19.95 and 14.95 each month please tell me what to do I have already cancled them both twice. Please I need help

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Barbara E. Leeper
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May 24, 2008 12:33 pm EDT

Got this started; never use it and get billed $19+ every month. Got to figure out how to cancel.

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Edmond calliste
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Apr 29, 2008 10:12 am EDT

This is a rip off company.I did not order from them dont know how they got my card #.I need to have my funde refunded to me.

ComplaintsBoard
J
4:46 pm EST

Value Plus Harassing phone calls!

I received phone calls at home stating that I will be sent a $25 gift certificate for Walmart. They ask for address verification and stated my address. Then stated that I would also get a $200.oo gift certificate to one of their other affiliated stores such as Walmart, Target, etc. I then needed to verify that I had used my credit card Number such and such to purchase a book a couple of days ago. They knew my credit card #. When I said I didn't call the transaction they hung up on me.

I was called about 30 min later from same place asking same questions! Can these calls not be stopped and my personal information removed from their data bases...

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3:09 pm EST

Value Plus no such web site

I attempted to claim the $25.00 gift card at www.valueplusonline.com web site, however was directed to Complaints Board web site. I recieved a letter in the mail claiming I had signed up for their membership to save in online coupons. This is not true. I have no reason to do so as I am not a coupon user. I did call the phone number on the letter( [protected] ) to cancel the membership. I spoke to two different people. Only one of them gave me a confirmation number for the cancellation. Now I will make sure I have not been charged any fees on my credit card. I do not know how they even got my credit card number.

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M
12:00 am EST

Value Plus Scam!

I was charged $149.99 on 1/16/08 on my Master Card for a membership promising valuable coupons for groceries, Gasoline, car rentals, roadside services and other benefits. I received their material in the mail yesterday, 1/29/08. I logged into their web site today 1/30/08 and a message came that this is a scam.

Thank you for the opportunity to report this scam.

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Kyra Johnson
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Feb 10, 2008 3:29 pm EST

The same thing happen to me. This is terrible and How do we find out who these people are. You can't access the site at all, this need to be reported to the attorney General.

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Trimall Stephenson
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Feb 06, 2008 1:58 pm EST

I have had the same problem as everyone else, it seems to me the scam is to get as many dollars from people as they can for nothing at all! Think, it adds up to a large amount after so many people have been scammed! Besides their counting on people not getting upset about a few dollars, but i'm mad about the whole thing!

ComplaintsBoard
A
12:00 am EST

Value Plus How to get your money back & get this &company& back!

This company fraudulently took money from my account, and thankfully I noticed it immediately. I specifically told the salesman "no." The way to get your money back is to write a letter to the company notifying them of your complaint, your desire to cancel & demand your money back - send it certified mail. Send it to the company responsible for WC Value Plus:

Provell
1100 Wayzata Blvd
Suite 680
Minneapolis, MN 55305

Also send a copy of the letter to the Better Business Bureau of Minnesota & North Dakota [protected]). Their address is:

2706 Gannon Rd
Saint Paul, MN 55116

The director of consumer affairs at Provell/WC Value Plus is Michael J. Murphy. He will probably send a letter back saying that you placed an order & provided "electronic signature authorization" (which is a lie), but they will refund your money.

You can also send a copy of your complaint to the Federal Trade Commission at:

https://rn.ftc.gov/pls/dod/wsolcq$.startup

The FTC cannot get your money back, so it is still important to send letters to Provell & the BBB. But the FTC needs to be notified about these fraudulent business practices.

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Steve Solorio
, US
Aug 22, 2018 6:23 pm EDT

I know this is an old post, but here it is 2018 and they are still doing it. Mine showed up as wc*grocery coupons MN. I wish the first person could elaborate on the "I specifically told the salesman "no." . Were you actually buying something you wanted and the rep was trying to push other product and services on you? I suspect that happened to my wife while ordering a hair product. She remembers the rep pushing other offers all of which my wife declined. The wc* charges began March 2017 same time as when she first ordered the hair product. I requested a copy of March 2017 credit card statement and hoping that the hair product was the only phone order placed at that time and that would really narrow it down to who helped this scam company to her credit card info. If that is the case, I plan on going after that well known hair product company. I did call the hair product company and they confirmed that March 2017 was when she first placed her order, but they denied that their phone reps try to sell other offers and they would forward my inquiry to the correct dept...never heard back from them.

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Dara Lynn
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Dec 01, 2008 7:34 pm EST

I completely agree with the well thought out and clear advisement provided. I had to cancel my credit card for the SECOND time to get these people off my charge account. I purchase everything online and I am not sure which website is selling my credit card information. I wish I could file a law suit against that website owner. I did file a complaint with the FTC today and I called Value Plus 800.475.1942. They are sending me a form to complete to get my money refunded.

I also contacted this law firm for advisement on how to file suit for their fraudulent activity and all the time and aggravation it has caused me since this law firm has successfully taken them to court previously. This Provell company has a long history of this type of practice against the consumer.

Mansfield, Tanick & Cohen, P.A.
Attorneys at Law
1700 U.S. Bank Plaza South
220 South Sixth Street
Minneapolis, MN 55402
www.mansfieldtanick.com
612.339.4295

The excerpt below is taken/quoted from their website:

"Violation of Club Contracts Act, Home Solicitation Sales Act and Deceptive Trade Practices claims against telemarketer: Machalek, et al. v. Damark International, Inc., MC 00-11950 (Hennepin County District Court, State of Minnesota) This lawsuit alleged that Damark, now known as Provell, violated various consumer protection statutes in its telemarketing practices and sale of membership clubs. This matter was resolved on favorable terms to class members."

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shannon
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Apr 07, 2008 9:23 am EDT

This company is very difficult to cancel with! They will tell you your "accounts" have been cancelled but they keep charging your bank account the fees (sometimes under more than one company name-Explore USA is another to look for)

ComplaintsBoard
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12:00 am EST

Value Plus Unauthorized debit card charges

HCPGold and WC Value Plus both have been charging mt debit account without my permission or for any services i have not ordered anything from either of theses companies but yet i am being charged. THIS NEEDS TO BE RESOLVED 49.95 A MONTH (HCP ) 19,95 A MONTH ( WC VALUE PLUS )

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Taresa Alvarado
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May 08, 2008 10:27 am EDT

Wc value plus-v charged my credit card under someone else name. Then when i tried to call to get it back they keep hanging up on me.

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Theresa
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Mar 31, 2008 9:51 am EDT

If you have ever ordered anything from an advertisement from the TV then they probably ask you a series of questions and one of them probably pertained to a one month free trial. For the one month free trial you get a $25.00 gift card just for trying it, but you have to remember to cancel it before 30 days are up. If you don't then they charge your account. That is how I got stuck with it. They ask you too many questions to can't and try to trick you into saying yes when you should say no, and no when you should say yes. Great marketing scam!

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Rosalie Navarrette
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Mar 06, 2008 6:48 am EST

Oh my God! I know exactly how you feel! Two days ago, I had just re-loaded my empty Mastercard/Debit account with $100.00 to pay some bills easier online. I swear, not 2 minutes later, there were two charges:
WC *VALUE PLUS-V
[protected] ,MN
Terminal: [protected] -$24.95

WC *FUNSOURCE MNTHLY-V
[protected] ,MN
Terminal: [protected] -$ 24.95

I wanted to CRY! How is it so easy for credit card accounts to just be charged on with unrecognized names and without any authorization by the cardholder? My Mastercard company did reluctantly (because it's a Debit card) take both of the charges off my account yesterday after calling them. GUESS WHAT HAPPENED LAST NIGHT? Yes, the charges were again added back to my card by the same company, as if to say HA HA. I wish we could do something more about this fraudulent activity. But, I think there is more of a hassle trying to get the charges taken off, then it was for them to be charged in the first place!

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12:00 am EST

Value Plus Unauthorized billing

I was called sometime after 3pm on a Sunday by a woman that refused to answer my questions. She said I had to be transferred to a 3rd party "authorization center". I stayed on the line, because she told me she has my credit card; she provided the last 4 digits. She knew my name and my address. She said it was a courtesy call, but she also said I would be "charged a dollar". She said that the dollar charge was an "introduction" to coupons, and that I would also receive a complimentary $40.00 coupon for free gas. Again, she refused to answer any questions probing for details.

When I got to the "authorization center", they refused, flat out, to answer my questions. The only answer I did get was that this was for Value Plus Online. (http://www.valueplusonline.com/ ) When I tried to ask questions, they refused to answer. Instead, they tried to get personal information out of me. When I probed for why they were doing this, I was called an "idiot" for not wanting $40.00 of free gas, and an "imbecile" for asking the questions I asked. The "supervisor" that was helping me literally yelled at me when I told him I do not want their gas, or their coupons, or the $1.00 charge. He slammed the phone down. The number they called from does not take inbound calls. The website does not provide contact information. Since it is not possible for me to determine with 100% accuracy whether they are a scam or a legitimate company, I will not make any assertions or accusations. However, my experience was unpleasant in the extreme, and disconcerting. I found myself calling my credit card company to order a new card. (The "supervisor" said I had already "agreed" to charges...even though I did nothing of the sort.)

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Rosalie Navarrette
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Mar 06, 2008 6:47 am EST

Oh my God! I know exactly how you feel! Two days ago, I had just re-loaded my empty Mastercard/Debit account with $100.00 to pay some bills easier online. I swear, not 2 minutes later, there were two charges:
WC *VALUE PLUS-V
[protected] ,MN
Terminal: [protected] -$24.95

WC *FUNSOURCE MNTHLY-V
[protected] ,MN
Terminal: [protected] -$ 24.95

I wanted to CRY! How is it so easy for credit card accounts to just be charged on with unrecognized names and without any authorization by the cardholder? My Mastercard company did reluctantly (because it's a Debit card) take both of the charges off my account yesterday after calling them. GUESS WHAT HAPPENED LAST NIGHT? Yes, the charges were again added back to my card by the same company, as if to say HA HA. I wish we could do something more about this fraudulent activity. But, I think there is more of a hassle trying to get the charges taken off, then it was for them to be charged in the first place!

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12:00 am EST

Value Plus No web site for rebate

Company charged me a fee to try this package on deals I was suppose to receive a 40 dollar gas card for 30 day trial period and when I got the letter it told me to log onto this web site for a 40 dollar gas rebate and when I did it brought me to your site and then when I tried to sign on at there regular site with the subscriber id they gave me it said that that id was not valid. They are a scam and a rip off they charged my credit card only a dollar but if they do that a million times that adds up.

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steven courtaway
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Dec 19, 2007 7:55 am EST

We have all got to stick together to put this company rip-off out of business.

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Becky Hutchinson
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Dec 15, 2007 8:52 am EST

I had the same thing happen when I tired to get the gas rebates no such website. I also was charged a $1.00 for a 30 trial to look over there info and didn't recieve anything. They finally sent one piece of paper with a few websites to look at then charged my credit card $19.95 10 days later no were near a 30 day free trial. I tried calling the number to cancel they were closed but had a message with a website if you want to cancel the membership. It was not a suprise that the website has errors you can input your info but it goes nowhere it shows error everytime you try it! also my husband has never been verified to use my card and they called his cell phone and had my credit card info and was able to charge it to my acct that way!

Please be careful Value plus is a scam!

Becky,
Sevierville, Tn.

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K
12:00 am EST

Value Plus Phone numbers to call for cancellation!

I noticed that the amount of $14.95 has been taken out of my personal bank account since August 13, 2007. Both from Easy Saver and WC Value Plus. I searched through all of my bank statements and added the total amount of money they have taken from me unauthorized, $104.65. Needless to say, I was very upset, especially being that Christmas is right around the corner. So, I called my bank and demanded the phone numbers for these two agencies. I called and told them to immediately cancel all transactions present and future and I wanted a complete refund of all money that was taken out of my account. Of course, they refused, but they did give me a refund for this months transactions. So, if this has happened to you in the past or is happening to you now, I have the numbers for you to contact these thieves.

Easy Saver [protected]
WC Value Plus [protected]

So be aware of what you purchase online or over the phone. I happened to purchase The Bender Ball exercising program for myself and that is what did it for me. So be cautious and start checking your bank account transactions as often as possible...

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Teresa Byram
Antioch, US
Jun 23, 2009 7:41 pm EDT

They said I joined when I ordered flowers from Pro-Flowers on Mother's Day. It must have been a pop up or something because I didn't sign up for it. I have been charged $14.95 since. I have tried to e-mail and could never get a phone number. Thanks for the number.

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nadia fekany
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Aug 10, 2008 7:30 am EDT

I bought flowers from pro-flowers and i checked my bank account i got charged 14.95 for easy saver that i didn't sign up for i am not going to use pro- flowers ever again.

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marie
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Apr 16, 2008 10:05 am EDT

I too had purchased bender ball & got charged for something i didn't even order. I had called customer service but i keep getting the same thing over & over "My Supervisor will call you within 24/48 hrs" will its been 2 weeks already since i first called & not a single phone call

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12:00 am EDT

Value Plus Deductions from checking account

Called and cancelled what ever they were selling, but they still deduct after telling them to stop Phone numbers to these company's Are as follows [protected] ValuePlus, [protected] Home Play, [protected] HC Gold. I just want them to stop deducting from my account. Any consideration would appreciated.

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Brittany Martinez
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Aug 17, 2007 12:00 am EDT

I have never heard of this company before, but on August 11, 2007 I checked my online bank account and there were several charges made to this company. It has made my account overdrawn and my bank has charged my $50 to continue using my account.

Beware!

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lynne davis
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Nov 21, 2007 11:13 am EST

I had the same thing on my account. I called to complain and credits did show up on my account within a week or so.

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Angela McNabb
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Nov 21, 2007 11:03 am EST

I noticed a charge to my account today 11/21/2007 from WC Homeplay [protected] is the number, that I actually had to guess the last digit and do some research online so that I could call them and get this resolved: I called today: 11/21/2007, and spoke with a Norma, she said that the money will be credited back to my account withing one to two billing cycles. I would have for me to get some legal action against this company and report them to the BBC if this issue is not resolved!

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12:00 am EDT

Value Plus Got credit card number illegally

I also had the same problem with these companys (wc value plus, hcpgold, todays escapes) you have to report what happened to consumer rights wc value plus. Todays escapes and hcpgold (healthcare privileges) get access to your card number illegally even though they may tell you that merchants share personal information, that is true but they cannot share card numbers only names address and phone number... so u need to call this number to make a complain (if there are enough complaints to these people they will investigate and take legal action against them) [protected] their website is www.fdic.gov/index.html ... u should also cancel these subscriptions the number for wc value plus is [protected]... please make complains to this phone line cause they say they get the card numbers legally and that if they were doing something illegal they would be out of business. So please make the complain against them.

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12:00 am EDT

Value Plus Credit Card Scam

I have tried to cancel my 30 trial membership for a few days now. Each time that I have attempted, I have been told the business was closed (via an answering machine), and to access the website at www.programstop.com (that also is non existing).

I have been charged monthly membership fees in which I think is extremely unfair that folks would take advantage of people.

Aside from the Wal-Mart gift cards and gas cards , that I was promised (and never received) , the $1000 worth of coupons ( I hope they sent them to the wrong address and someone else is using them because I never received those either.
I would say this:

I hope that you are sleeping well at night because in the end, you and your evil ways will have to answer to someone much larger than myself and the 100's or 1000's of others you have wronged.

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Kerri Williams
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Dec 12, 2007 1:27 pm EST

I too have not received anything and am going to contact the better business bureau about not receiving the gas cards or anything else promised. What a scam! Any information you have would be greatly appreciated. I have phone numbers which you can never reach anyone on but need addresses.

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Vicki Grote
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Nov 17, 2007 2:58 am EST

Today, I was charged $19.95... for what? I never subscribed to this site much less gave them credit card information. HOW CAN WE STOP THESE THIEVES?!

Question: is Value Plus WC and Value Plus Online the same company/people? And, two days ago I was charged $14.95 from 24ProtectPlus. Again, I ordered nothing. Is this company also theirs? Any help in stopping additional charged and hopefully recouping what they have also charged. HELP?

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12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Value Plus - SCAM

Today, I was attempted to be scammed by Quality Resources/Value Plus organization. The phone number is [protected] as well as [protected] from N. Charleston, North Carolina. Beware of PO boxes. Some telemarketer from membership services will answer the phone who knows nothing. I think I made a purchase recently on-line, unfortunately the company...

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12:00 am EDT

Value Plus Fraudulently billed my credit card!

Value Plus is a Discount service out of MN that various online and phone order products offer as a free trial along with their product. It is automatic. I got it from Patch Perfect Grass Seed. You are automatically registered and if you don't cancel within the trial period (30 days) you'll be billed 16.95 a month. Unfortunatlly, if you don't read the fine print carefully, you'll never notice it. I skimmed over it, and thought I had turned it down. I am canceling this service (they seem legit) and will not purcase products that tack it on in the future. I'll see if they do what they say they will - i.e. cancel it and refund the monthly fee. Call the phone number or go to www.programstop.com (should tell you something when a company has a website just for cancelations) to cancel this program.

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gretchy323
North Tonawanda, US
Nov 26, 2009 1:27 pm EST

I never made any authorization for this company and never heard of them

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alfonso futch
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Sep 02, 2008 5:29 am EDT

order patch perfect on july 21/2008 it arrived at post office july 29/2008 i sent it back on august 13/2008 i have been calling trying to get my money back still have not got my money back thank you alfonso futch

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Hubert Bingham
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Nov 12, 2007 2:18 pm EST

Complaint same as above.. Had no problem on phone... answered as "Membership Services" Stated that membership was in Hotels, gas Staions, restaurants etc. Promptly said would remove charge
this is nothing but a scam.. plain and simple. The lady gave me an address (PO Box) in Mn. but I didn't write it down... We shall see if taken off.

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Chelsea Cope
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Nov 10, 2007 10:06 am EST

I al so received this charge on my credit card, and I tried to call the number and it is apparently not open today, they told me to go to a website, but I tried the website and it doesn't exist...

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Mark Bradley
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Oct 31, 2007 7:55 pm EDT

If you call this number [protected] you can cancel your membership and get the charges stopped.

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Maria De Jesus Aburto
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Oct 20, 2007 12:32 pm EDT

I want for this company to stop the monthly charges automatically made to my ATM bank card.

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12:00 am EDT

Value Plus Unauthorized electronic signature!

NO SUCH WEBSITE valueplusonline.com/open/form/gc and I DID NOT authorize anyone to enroll me. I, in-fact, have always said NO and then I get this letter with my "Subscriber Number" and my electronic signature, and authorization to charge $19.95 every month after the trail period to my credit card with my last 4 numbers I DID NOT provide to them. I called them and canceled this and I'm suppose to receive a confirmation email, We'll see. I've been out of state for two months and came home to this. I have NEVER done trial offers and this way seems it should be unlawful!

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12:00 am EDT

Value Plus Fraud & cheating!

I received a phone call one morning on my cell phone, and I was already running late to work so I accepted the offer for valueplus for a 30 day trial period, for 10.95. I was to receive 40 dollars in gas vouchers and 1000 dollars in grocery coupons. when I finally received the letter in the mail there were no coupons for grocery or gas, just a letter stating to go to their website to claim your vouchers, when i tried to access the website it didn't exist it brought me to a page for online scams. I called the 800 number and spoke to a representative and canceled my membership but she told me i had already been charged 19.95 for a months subscription, and that she would send the gas coupons in the mail! so I now paid 31.oo to receive 40 dollars in gas, Hmmm, and I am sure i wont receive the gas vouchers, after reading several other complaints for the same offer and noone has received their gas vouchers, something needs to be done! I will be calling my bank and complaining about this ridiculous scam, and the bank only has to try to access the website and they will see its a fraud!

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Shawn Epps
,
Dec 04, 2007 6:29 pm EST

Thank you all for this website and all those who made comments about valueplusonline. I just was called by valueplusonline. And they sounded a little pushy so I asked them where could I look them up online to find out more about there company. When I asked they gave me the website. After I started searching I couldn't find it but I did find you all. He tried to say that everything on here was a lie and that you all made this stuff up. Yeah Okay I though to myself. What really gave it away for him was the multitude of individuals who left comments. If it had of just been one or two I would of probably thought more aobut it. Thank you for saving me from a headache. Continue to do what you all do and I will also do the same. I wish you could of heard him stuttering as I read off to him your comments. LOL One for the good guys. My only complaint will be they lie and they were real rude to me on the phone and would not allow me to get off with hanging up in there face after I tried to let them down nicely. They basically demand a reason for me not accepting there offer. The way the got my infromation is from ordering a book from one of those infomercials about a erbal book that was supposed to be free and you only pay shipping and handle. I still have not been charged the shipment of the two books. Needless to say I am going to cancel my order and post the name of the company that gave them my information as soon as I find out who they are.

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