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CB Web Design and Development Value Plus Do not let this company scam you!
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Value Plus review: Do not let this company scam you! 375

K
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I can't contact this company to stop this and the only reason I figured this out is because it made my account balance over limit. I am careful usually and I don't even use this card anymore because the interest is ridiculous. Has anyone out there figured out how to contact them and set them straight?

What kind of products have people out there ordered before they discovered that this company started showing up on their credit card statement? I know myself I ordered Lens Dr the liquid eyeglass repair stuff that you fix horrible scratches so you don't have to buy another pair of glasses. Since figuring this out I have probably spent that much because I didn't notice these charges until now. They are charging me 16.95 and have been since Feb. at least. I am so mad it is ruining my mother's day with my mom. She is sitting in the other room while I try and figure out how I can fix this problem but because it being Sunday no one is answering any phones even my credit card company. So I guess I will have to wait until tomorrow to flip out all over again.

DO NOT LET THIS COMPANY SCAM YOU

If you order something just order that product when they ask you if you want this and that say no. No special speedy delivery or anything besides the product at least that is how I think I got this charge on my account. Who knows I will never order anything online again.

Which stinks because I don't drive and this comes in handy occasionally.

Thanks for listening,
Kim
New Bedford, MA

Update by Kim Mc.
Dec 06, 2006 11:45 pm EST

I just got this value thing in the mail yesterday and I left it on the table. My husband picked it up and asked about it, so I put the address in the computer and came to this. I called [protected] and got it cancelled before I was ever charged thanks to my nosy husband. I am so glad I came across this board first.

Sorry to all who didn't catch this in time

Kim

More Value Plus reviews & complaints

375 comments
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Ryan
,
Aug 22, 2006 12:00 am EDT

I keep getting charged 14.95 for WC VALUE PLUS [protected] MN. I found out that they are damark.com, but I dot know how to contact them regarding taking the charge off my bill. Did anyone have this similar problem and/or know how to fix it?

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Don Gillett
, US
Aug 07, 2018 4:23 pm EDT
Replying to comment of Ryan

Try calling [protected]. I got through, gave my name. The gal looked me up and found that I had an active account in this "coupon club". I asked to cancel because, as I put it, the telephone purchase I made of a product from an on air ad was a flim-flam that hooked you into the stupid club. She said that I had already been charged for one month in the club at $24.95 but that my account would be closed and the $24.95 refunded within 5-9 business days.

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Luis Bravo
, US
Oct 30, 2019 3:27 pm EDT
Replying to comment of Ryan

[protected] this is the number you need to call

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Brendan O'Connell
, US
Feb 28, 2020 12:58 pm EST

Hello from the future! Thank you for this. My senior citizen Dad got signed up for the same amount, every month for over 2 years. Just was able to cancel it with this number. THANK YOU.

spookie6
spookie6
Charlotte, US
Nov 13, 2014 2:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too was taken by this by value plus I went to my bank and filed a complaint with visa but could only get three months of my money back I would like to sue along with all the other people who were taken by this company if a lawyer happens to read this please contact franknstein@bellsouth.net

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sue
,
Oct 07, 2008 10:04 pm EDT

same as everyone else- no idea what this is...

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mr charlie
New York, US
Nov 09, 2009 11:13 pm EST

the web site does not exsist for the from to recieve the $50.00 gitf card, this is ripp-off

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virgil w morris
,
Sep 20, 2008 1:03 pm EDT

I have to charges from same mn phone number not authorized by me. Each charge is for $19.95

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Loran Mahoney
Apopka, US
Aug 05, 2008 6:18 am EDT

$16.95 is being taqken from my account. They have an 800 number posted but they do not answer.

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Constance
,
Jul 23, 2008 10:37 am EDT

unauthorized charges to Visa account.

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beverleyjean h adams
,
Jul 13, 2008 1:40 pm EDT

My last order was for Kinoki foot pads. I don't recall authorizing anything!

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arlen loutzenhiser
,
Jul 11, 2008 5:52 pm EDT

looked at month bank statement to find these charges donot know why

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michael McCaig
,
Jan 15, 2008 12:00 am EST

Scam no existing website no gas rebate no follow through just a rip off.

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June Cleaver
,
Oct 29, 2007 12:00 am EDT

This is a scam. Do not join.

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ClintonH
Decatur, US
Sep 08, 2014 4:41 pm EDT

I just caught this on my account. They have been taken out $24.95 out of my account, 19 times. I don't know what I bought or signed up for. I hate that it has taken me this long to identify. I called as soon as I noticed the pending charge, and they will refund this month's charge. I didn't ask for anything else. The woman that I spoke with told me that I had signed up for the program and accepted a $20 gift card. I had 30 days to cancel the trial membership. Apparently I didn't cancel. I find it weird, however, that I have not received anything in the mail for this service that is supposed to provide me all of these benefits.

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g linda
Yuma, US
May 02, 2014 10:43 pm EDT

I was not only charged $ 24.95 by mon valueplus I was charged 14.95 from company of dogs, umg $ ahd for 14.95 and 14.95 by umg trav . Your lucky that you only had one.

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boykinator
, US
May 01, 2014 1:10 pm EDT

We just got hit too. No idea who this is or what it is for. Our bank will check further into it. What a complete rip-off! These people/companies have got to be stopped! Total crock of s*%#. More so that they legally get away with it.

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OutragedMan
Glasgow, US
Mar 14, 2014 7:17 am EDT

This scam is horrible! They've been charging me for the past 7 months at $24.95 a month. Its like everyones said. I never really noticed it until it overdrafted my account. Now I have a $25 OD fee and no gas to get to work. I finally got them to answer and the lady kept trying to give me the run around. Explaining that the membership I have offers discounts at so and so and can provide me with "great" shopping ideas. When i asked about even signing up for the membership she placed me on hold for 5 minutes then came back to try and give me the run around again. I told her I wanted my membership cancelled and all the amount refunded and she placed me on hold again. Then when she came back she tried advertising more "services!" I asked for a refund form and then she hung up on me! This is outrageous! Someone needs to put an end to this madness. Does no one have any good morals left? Why has people broken sown to stealing from the working man?

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Christa Miller
,
Jan 03, 2008 12:00 am EST

I ordered some products and was offered a $ 25.00 Target Gift card. I went online no such site. I was scammed. I should have known better. My Mothers Advice from 50 years ago is still true. If it sounds too good to be true it usually is not true, there is no free lunch.

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John Campbell
,
Jan 15, 2008 12:00 am EST

WC Value Plus has been taking 16.95 per month out of my account without my concent. I called them to find out who thye were, and they advised that I had signed up when I had bought something online, and that I accepted it without knowing the terms... Kinda DOH. They say that they are a complany that offers dinning, hotel, and airline discounts... I would never sign for something like that. I work for a major airline, and I already have all of that. I never signed up for this, and never would. This started in Aug 07, and finally found out what it was.

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b.j. ray
, US
Mar 02, 2010 3:48 pm EST

this company took money from my account without my knowledge of why or who they are, i call and get a busy signal. the last few months this has been happening and i just caught onto it. so far i can trace them back to april of 09. thats over $200.00 dollars. it may not seem like alot but it's still my money and they stole it...no clue how they got my information at all or where to even look, someone needs to do something about these people..

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YonSan
, US
Jul 11, 2013 10:15 pm EDT

Please be aware of telephone shopping. I place an order for 'The Perfecter" and now I'm in this big mess. As consumers in this economy we have to be vigilant with our credit card usage. This unauthorized charge has now become my worse nightmare. I'm travelling within the next ten hours and had to cancel my credit card. (Now I do not have a credit card), I wish if there was a way for us to sue this company for all the undue stress they have cause. Always, review your credit card charges..

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alabama madddd
dothan, US
Jun 28, 2013 12:55 pm EDT

CHECKCARD WC *MON VALUEPLUS MINNETONKA MN ON 06/27

got hit 3 months... noticed it this month and filed a claim. BoA called them and asked for the information and stated it was "stealing informaiton" and they were quick to do full refund.

I asked them for a membership number and what I bought, they couldnt tell me. Full Refund.

Imagine how many people miss a 25.00 charge and never say anything. Money hand over fist just taking it from people. Should be illegal to do ### like this. Unless you can provide my signature, your stealing!

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Judy G. Jones
Stilwell, US
Oct 03, 2012 5:16 pm EDT

I do not remember even a trial with this co. They have been charging me $24.95 a month. I do not know when this started. I called the number on my bank statement and was told that they would close my account. Today I recieved a letter with a $20.00 cast back rebate request form as a thank you for joining their program. I called [protected] and was assured that my sub had been cancelled. I think this is a rip-on too. We are on SS and I know I would not signed up for something that costs that much each month. But there is no way to prove it so I am out I don't know how much money. O well they will be punished for taking our money. If not in this life, in the next. I am so glad I don't have that to look forward to!

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C.Hill
North Platte, US
Feb 03, 2012 1:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

I reviewed my credit card statement and found a charge for $24.95 from SEM* Value Plus [protected] MN and have not and did not order anything. I will be reporting the unauthorized charge to my credit card company as a disputed charge

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PEGGY DARCY
WEST WARWICK, US
Dec 22, 2011 5:35 pm EST

As of today, I have been offically SCAMMED. I called the [protected], and there was a live person on the other line. I told her, that I have tried to cancell this service many times, and each month on my bank statement it keeps coming thru. Now, I called my bank and they told me they cant do anything, unless the complany WC MON VALYE PLU HAS TO FAX INFORMATION STATING THEY ARE NOT TAKING THE MONEY OUT OF MY BANK. THEY CLAIM THEY CANNOT FAX ANYTHING. THEY ONLY GAVE ME A CONFIRMATION CODE, WHICH ONLY INDICATES THAT i CANCELLED THE PLAN. BUT DOES NOT RELEASE MY MONEY BACK TO MY ACCOUNT. I AM SO FRUSTRATED, DEALING WITH THIS COMPANY. SINCE WHEN, IN THE DAY OF TECHOLOGY, YOU CAN FAX THRU YOUR COMPUTER. AND THE SUPERVISORS AT THIS COMPANY, TELL ME THERE IS NO ONE HIGHER TO SPEAK WITH, AND A THREE WAY CALL IS MY ONLY HELP. EVEN THIS DIDNT WORK...

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libragirl
Lanham, US
Sep 30, 2011 4:12 pm EDT

Well, I got taken for a ride by Value Plus too. I called the 800 number and was told it was for a service for discount coupons which I can print out from on-line. Why would anyone sign up for a service like that?I was told that a letter will be mailed out to me in 7-10 business days and that I will have to fill it out requesting a full refund. By the way, I was being charged from March to September: $24.95 every month for 7 months.

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lee41
Thibodaux, US
Aug 27, 2011 7:03 pm EDT

I threatened a law suit and prompltly received all my money back - 6 months worth on 2 plans that my dead husband supposedly ordered on a bank card that was never in his name. Evidently he reached from the great beyond, stole my bank card and ordered hydroxitone. That guy calls me every other day and I've been not answering his call. I think I'll pick up next time.
By the way, the first thing I did was cancel my debit card and get a new one. The bank had no trouble forcing the credits through on the new number.

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TM4
Los Angeles, US
Aug 05, 2011 9:34 pm EDT

I am having similar problem. I found out how to get in contact with this company and spoke with a supervisor. She said she would send me a form for a refund.
Initially, I had business with hydroxitone who inquired and were insistant that I take advantage of the savings program and was under the impression that once enrolled all information was sent by mail. Not receiving any information or coupons over the last 11 months I assumed that I was not enrolled in this program. I have been paying and not receiving any information for the last 12 months. They claim I should have recieved information last September on how to access the site online. This was not communicated from hydoxitone. In regards to the savings value plus has to offer, I can not rate since I never received any coupons.

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Adrian W
Hudson Oaks, US
Jul 27, 2011 11:51 pm EDT

This company's fraud will be reported to the MN BBB by me and should be by all taken by this scam. I am waiting for a "request for refund" form from the company because I did not know about their charges until my last credit card statement, which includes two monthly charges of $24.95. Also, reported the unauthorized charges to my credit card company, just in case I do not get my refund.

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TRB 40
Midwest City, US
Jun 29, 2011 7:25 pm EDT

They did it to me twice and I have no idea what for. They charged me $24.95 twice in the same day! I only noticed when I got an email warning from my bank that my money in my account dropped below a certain amount and I knew that could not be right since I have not spent any money! These people have got to be stopped!

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rcbrown
, US
Jun 08, 2011 12:54 am EDT

I just noticed charge for 24.95 on my discover bill. Watch out.

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JohnInOregon
Salem, US
Mar 28, 2011 9:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I actually called Walk Fit Shoe Inserts http://www.walkfit.com/, and wanted to try a pair of there inserts to relieve foot pain. During the sign up process they indicated an option of receiving a $50 gift card with a $20 gas rebate program through a separate company "Value Plus" for $24.95 a month. They indicated I would receive the information from this company in the mail along with my two gift cards. They also indicated that with this mailing I would receive information on how to cancel my subscription.

Well I returned the shoe inserts, which by the way where garbage! They also indicated that I had to make a call and tell them to cancel my subscritions with them (auto mailing of new inserts every so many months) and indicate that I was sending the inserts back, and I did this.

But, I forgot all about the other company and the gift cards, partially due to my failing memory, and the fact I never received the information in the mail from Value plus. So, I am partially at blame here, but the real scam is the fact they never sent the information out to me. This is how most of there monies are made, 1. knowing that people will forget the offer they signed up for, 2. never mailng the info out, etc. before it is to late. It is plainly a scam.

I will be canceling my card, and reporting to the state of OR.

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momoftwins96
Wadsworth, US
Feb 05, 2011 2:03 pm EST

I called my CC company today and had this company blocked. When I called to findout who they were they gave me the run around. I asked what does your company do and why is this on my CC. RUN AROUND. I will also be going into my bank and filing a complaint.

Is Amazon.com linked to these people?

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Linda401
Bechtelsville, US
Jan 03, 2011 6:24 pm EST

I didnt know my account was being charged, i didnt find out until nov.2010 they started dec.09 $24.95 only gave back 2 months worth they need law suit against them. that why when ever you order something you should always say no to one month free because when u cancel they still charge you. its a scam. there was no gift card just coupons i can get in the new paper
Linda
lroth40@dejazzd.com

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RonGerdowsky
Batesville, US
Dec 24, 2010 2:21 pm EST

Found 2 charges this morning for $24.95 each. Called [protected] and cancelled. I believe this stemmed from a phone call about a Diet patch that I got suckered into. The deal was a trial offer with some free workout dvds. Well I ended up cancelling those things and they charged me $24.99 to stop the dvds. The say it was an admin charge to ensure the dvd service would be stopped. JUST SAY NO to phone solicitors. On a positive note, Merry Christmas all!

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CFW-16
, US
Dec 21, 2010 5:14 pm EST

I was checking my account and I was charge also without my knowledge of this scam.

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ge000
, US
Dec 03, 2010 3:09 am EST

very posative to say the least!
ge000

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ralfp
, US
Sep 21, 2010 7:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

For the final time, I WILL BE HAPPY TO BE PART OF A CLASS ACTION SUIT WHEN ENOUGH PEOPLE
DECIDE TO ORGANIZE ONE RATHER THAN WHINING ABOUT IT. UNLESS SOMEBODY WITH THE RESOURCES
TO DO SO CONTACTS ME THERE WILL OBVIOUSLY NOT BE A SUIT. WAKE UP PEOPLE! UNLESS
YOU ARE AN ATTORNEY INTERESTED OR YOU KNOW ONE LEAVE ME THE HELL ALONE! I WILL NOT BE
PART AND PARTY TO THIS ENDLESS, INNEFFECTUAL [censor] SQUAD!

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jmobs
Decatur, US
Sep 21, 2010 5:23 pm EDT

I had the same issue as everyone else. Still waiting for my money.

I reported these people to the FTC - https://www.ftccomplaintassistant.gov/. Hopefully you all will, too, so we can maybe prevent other people from having this problem.

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Keller25
, US
Aug 09, 2010 7:46 pm EDT

These are some VERY sneeky people. I cancelled my membership and then they called me back offering to send me a cupon if I paid them $1.95. I paid them, got a cupon that I had to redeem online and decided to throw it away. I was worried they would try to put me back on their membership. Little did I know that they already did. I paid the $1.95 on Jun 29 and got slapped with another charge for $24.95 2 weeks later! I just found out 3 days ago when I got my account summary. Im calling my back and reporting this as fraudulent, because they were NOT given authority to take 25 dollars out of my account!

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Tova
Chicago, US
Jun 30, 2010 2:11 am EDT

este numero esta relacionado con "WC Value Plus" que malicisamente adquirieron mi informacion del "Healt Master, Living Well MonteL' cuando ordene algo que se anuncio en la TV. tube que cancelar mi numero de cuenta y ordene una nueva, es la mejor forma de asegurarme de que no van a seguir tomando dinero de mi cuenta.
Healt Master, Living Well MonteL=WC Value Plu =[protected]=Stonebridge Services = RATEROS
Cuando llame al Healt M. me dieron este numero para que llamara, y en mi cuenta de banco aparecia como WC Value Plus. Mi banco me va a ayudar con este problemaReply !

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ryan12ang
, US
Apr 15, 2010 9:46 pm EDT

I cannot believe these complaints go back years and this company is still getting away with this scam. My husband ordered some vitamins a while ago. I was right next to him when he very clearly stated that he did not want to be enrolled in any monthly program or club. A few weeks later, 2 separate charges for $19.95 each, from Fun Source Monthly and Value Plus, appeared on our bank account. Again, I was next to my husband when he called [protected] to inquire about the charges. Of course they acted like they did not know how this happened and promised to cancel any memberships (that we never signed up for in the first place. Now, the same two charges appeared again today, the person on the phone said she had to record of that membership ever being cancelled. How did she have any record of it being started when it was never authorized? I guess we will wait the 3 to 5 days to see if we get a refund. If not, I think I will start contacting news organizations to see if someone can do an investigation on this horrible "company."