Washington Mutual Bank / Levy/Lien on Checking Account
A levy/lien was placed on my checking account by a law firm in New York as a result of an outstanding debt. When i became aware of the levy/lien, i contacted the law firm, made arrangements to pay off my debt and was given a release to give to Washington Mutual Bank. It has been nearly two weeks and i still cannot access my account; despite me faxing the release to WAMU levy/lien department three (3) times.
I was fortunate enough to speak to a lovely and extremely helpful manager name Jessica who requested i fax the release to her and she in turn will fax it directly to the levy/lien department. Again, a week later and they refuse to let me access my checking account. When Jessica contacted the levy/lien department herself they had the audacity to tell her they never received it, this was an intercompany fax. Jessica in turn re-faxed the release and was kind enough to give me a courtesy call advising me of same.
Please help me access my checking account. It has been nearly two weeks and i have been unable to pay bills or deposit checks into my account, let alone go Christmas shopping.