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WarranTech5 year warranty on flat panel tv

We filed a claim with warrantech on our 75" Samsung tv. We will finally receive (we are told) a check for a portion of what we were told on a week to 10 days. This week be almost 6 weeks from the time the claim was made. The customer service is awful. They tell you one thing and say they will call back with updates, but they never call back.See Top 10 Worst Companies in Bedford, TXWe called every 3 days and 2 different agents said we would receive our full purchase price plus tax (like the warranty says). We are having to settle for over $500 less. When I read from the warranty that tax was to be refunded, their agent told me that wasn't the warrsnty - that it was just a brochure. Complaints will be filed with BBB and their underwriting company, AmTrust.

Pa
May 18, 2017

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