Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website



fraudulently debiting my account

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
Tampa, Florida
United States
Phone: 352-229-9982
. On Feb 20 I signed into my Walmart.com account and ordered a Playsport camera for $73. Before I reached checkout, the website rejected my card onscreen (in big red type!), claiming inability to verify billing information. Despite rejecting my purchase, I noticed they had fraudulently accepted my money -- my PNC bank account had been charged almost immmediately!
Upon phoning WM.com, they told me my money (for the transaction that was allegedly rejected) would be refunded to my bank account in 3-5 days.
Stupid me. Because I badly needed the camera, I then wasted a good deal more time on the phone with my bank to make sure my billing info was consistent. Repeated the transaction Feb 21, same thing happened. Now I am out $150, and my account is bouncing my checks. Helpfully, PNC was able to refund me on one of the fraudulent debits but is unable to open a dispute against WM.com for the rest for a few more days.


Complaint comments Comments (0) Complaint country United States Complaint category Online Scams

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Walmart Stores Logo Walmart Stores
Customer Care Service
850 Cherry Avenue
San Bruno
United States - CA94066
+1 800 966 6546
View Full Information
Contact Us

Reply to