Walmart
reviews and complaints

Took my
1999 nissan altima for a oil change and noticed when I went to the shop to get my motor mount fixed the guy told me my dipstick was missing so the idiot who did my oil change forgot to put my dipstick back in the car what a idiot then they told me they had to look up the video footage I waited an hour and then he comes back and says sorry something else went wrong and I can't get the footage so they told me I had to drive around for a week with out a dipstick because they couldn't help me walmart

People need to be aware that if damage should happen to your vehicle by a Walmart cart on Walmart's property, Claims Management Inc. WILL NOT do anything to ASSIST THE CUSTOMER. Even after their Walmart employees assure you, as they did me, that Walmart will indeed pay for everything to repair your vehicle, just as it was before you parked it on their lot.

I parked my car away from everyone else at Walmart's parking lot early Sunday morning. While cart attendants were visible to me collecting carts, a cart came flying across the the lot and put a huge dent in the side of my new car.

I went inside and told a manager at the customer service desk who got another (loss prevention?) manager for me. While I was waiting, she assured me that Walmart would pay for the damage to my vehicle as it was on their property in their parking lot. Another associate came up and told me the same thing, they always do the right thing and take care of the customer.

A lady came up to the desk, came outside to my car with me, took pictures and and took a report as to what happened. She said she would review the security cameras, which I fully encouraged as I wanted to know what happened too.

She said she would call me the next day, Monday, and make sure that Claims Management, Inc., the company they use for claims, had contacted me to take care of this.

Monday comes and goes, no phone call. No call on Tuesday either. I call Walmart on Wednesday, 11/20 to follow up with the status of my claim. They apologized and provided me with a claim number and told me to contact Claims Management at [protected]. I was assigned a Claims Manager - Megan at ext 57820. I leave Megan a message.

Megan with Claims Management Inc, returns my call just after 9. She's located in Arkansas. In so many words, she tells me that they will not take care of the repair my vehicle needs because they said we had 62 MPH winds and the cart was blown into my car.

On Sunday, we did in fact have storms and high winds in Illinois. There were tornados in our state too. But not at the time that I was at Walmart. This happened at 9:50AM. It was sunny outside. The storms didn't come until 11:30 in my area. Megan, the claims adjuster, is using a weather report that does not coincide with what truly happened, just to get out of doing the right thing. Just to get Walmart out of taking care of their customer.

I told Megan that I would be sure to let everyone know how Walmart does not take care of their customers. Megan asked me why I would slam Walmart and said it wasn't fair to them. I let her know, as I want everyone who reads this to know, if you were promised by several employees that they would be taking care of the damage to your car, then they use every excuse unfairly to get out of it, wouldn't you do the same thing?!

Three years ago my mother passed out and went to the hospital. The end result was that she had 3 times the amount of potassium in her system. As it turned out not only did her Dr. prescribe two different potassium meds for her, one under the name of potassium and the other under the generic name, the pharmacy at the Walmart did not catch it and continued to fill them both. It almost cost my mother her life.
NOW, November 20013 I have discovered that Walmart pharmacy has been filling one prescription Reglan from her current Dr. and an old one from a Dr she has not seen since 3 years ago due to the above mentioned incident!
Walmart will be losing our business, and my mother takes over 15 prescriptions, numerous other health and beauty products, groceries.

I was at the Wal-Mart in Severn Maryland located at George Claus Blvd, and decided to purchase a meal from the hot bar. The hot bar located in the front of the store had old food, no one was attending the front and when I called for assistance was continually ignored by the Deli Manager Patty. I was later informed that Patty is an extreme racist and refuses to replenish the hot bar when customers of color are waiting to be served. I find this behavior totally unacceptable. I was later informed that she is a prone to insult her employees of color and the store manager is aware of the problem and finds it acceptable. Being a customer of color I refuse to purchase anything from her department, but when I went to the Subways the treatment was twenty times worst. The foreign employees of India and South America descent are totally hostile towards any American that wants to place an order with them. The food is thrown together and basically thrown at you, and when they take your money when you pay for your order it is recounted at least five times when the correct amount is given. Their treatment of the American customers makes you not want to shop there.

I was searching online for a store that carried a specific product I am looking for and found a Wal-Mart in Tulsa, ok on 207 S. Memorial drive that possibly had the product. When I called the store around 1:10 pm on Nov.8th to inquire information on this product the operator placed me on hold for almost 11 minutes, then I called back and was placed on hold for 5 minutes, I hung up and called back a third time and after the phone rang about 8-9 times it was picked up and hung up! I called back asking for a manager the operator stated to me very rudely they were busy what did I need a manager for? I stated back " I needed to speak to one about customer service" she argued with me about hanging up and hung up again! I called back and she said I put you on hold twice now I explained to her the wait period wasn't customer friendly and asked for her name then she hung up on me again! I like many other people am what makes your business grow and that is no way to keep business! If I don't get a proper response and something should be done with the operator at the listed above location I can guarantee I won't spend another dollar at any walmart location and will have this on the news channel knowing they will do anything for a story and hoping it hinders at least that store location! I have never wrote a complaint before cause no one is perfect but this is by far the worse service I have ever received from any store period!

WE were having a thanksgiving get together. I was required to bring the snacks. There was a sign that said buy 3 packs of chips for $8. Well we only needed five packs. I was charged almost $15 for five packs of chips. I told them that this is false advertising. I told them that they should be charging $2.66 per package instead of $3.17. They then showed me a receipt where I was charged $3.17 for the first two packages and told me that it was already calculated and I was only charged $1.66 for the third bag, yet for bag four and five I was charged $3.17. They told me that if I bought a sixth package then I would get the sale price. At this point my 12 year old daughter interupped and I told her to shut up or she would have to stay home alone when we went to my sister's for thanksgiving. Needless to say we had to return the two packages because they were ripping off. I asked for their skanning code of pratise and they said it did not apply since the price was not wrong. I told them the price was wrong, they refused to budge. This incident made me so angry that when my 2 year old had a dirty diaper I slapped him. Several people called the pigs(cops) on me and they visited my home during thanksgiving. They asked my daughter if this happened and because she was still angry at me(two days later) she told them yes that I had slapped my son for having a dirty diaper. My husband backed me up and said that never happened but they belived my daughter and those other people and threatened to have my children(though I did not touch my daughter) put in a foster home and me sent to anger management.

I was percriped 25 mg of IMITREX, I recieved 50mg . I took the medication not knowing the amount was wrong. I did have a bad reaction to the 50 mg. I went to Walmart and told them about the doses is wrong. I recieved the correct dose for free (value of $17.38) and a $25.00 gift card and a "I'm Sorry". I am not happy and considering moving my family to another pharmacy.

I went to redeem several Chobani Yogurt coupons last night at Wal-Mart- 3025 Lancaster Dr Ne, Salem, OR 97305. I had several free coupons for Chobani products that they sent me to replace the ones that were bad that I had purchased when all of the mold got into their product. The yogurts were recalled because they were making people sick, so they sent out replacement coupons for their product a few weeks ago.
They are manufacture coupons and the instructions are right on the coupons. The Salem Wal-Mart refused to redeem the coupons, saying that they "system doesn't recognize the bar code on the coupon and they therefore have no way to redeem the coupons for the free Chobani products". I spoke to a supervisor, who also said that they couldn't redeem the coupons. I am a little bit upset as I spent about 15 minutes trying to find all of the products to match the coupons exactly, put them on the counter for the clerk with each item, matching each coupon (together) and then another 15 minutes waiting for her to even find a supervisor and for them to then decided that they wouldn't accept them. I have contacted Chobani as well, but I wanted to let you know because I think this is very disappointing as they are manufacture coupons and it was an issue that was all over the news, etc. I am not sure which store will take them and this is very frustrating as I really wanted to get the products replaced. I left feeling angry of all of the time that was wasted and I don't think I will be returning to our Wal-Mart any time soon. I would rather take my business elsewhere. Here was the terminal number on my receipt : M014479 10/6/2013 at 21:21 Network ID: 0082 APPR Code: 260514 TC# 607066651448022969625

I ask sharon to trim my hair for bad ends, she cut my Sideburns left patches and cut off my hair in the back and top.she made a statement my hair looks longer then it is and all of it will fall out.this company need to look back at store video from Jan 2013 til Aug 2013.was not going to compllint but i change my mind because i can save someone from messed up hair.the first picture is before i went to smart style the other picture are after.

i witnessed a Walmart black woman employee strip searching a black 8 year old girl in the womens public bathroom at Walmart in saint paul Minnesota. DEAD SERIOUSE NO JOKE! This made me sick to my stomach and i felt like going insaine! i felt so upset and scared for that poor child. i wanted to cry! the black woman was forcing this girl to be complatly naked in the bathroom stall with the door open where every one walking by could see her naked. the child had this sad scared look on her face. the little girl told me she was being forced to be naked infront of that woman strip searching her. and that employee had no reason to force that poor girl to be naked...the female child was wearing a purple pants and a purple long sleeve shirt. but i didn't ge the chance to tell the operator the color of the child clothes so the police could find that poor girl and protect her from being sexually abused. i never give out my name or phone number when i make 911 calls to report people abusing children or other adults. it's for my own safety.

i had to deal with a really weird female operator on 911 call. i hate 911 operators they are so weird and stupid most of the time.

Ive had my card for several years now. I use it for online and travel purchases. This gives me a bit of comfort knowing the loss of funds is limited should there be any issues of a lost/stolen card or unauthorized pruchese(s). After all this time to have text alerts flood my phone through several weeks and replying with the message -stop (as instructed in such cases) I got no releif. I called the cutomer service center sereral times was told they did not show a text alert request from me on file nor did they find any evidence that I had signed up for text alerts through any online partner method. But they did see and confirm that text messages were being sent and the stop replies coming in to the sysytem were sneding confirmations. It was - to my puzzment- suggested on one of my calls to the CSRs office that I contact my phone provider to block the texting. In my exghuastion I did make that call. The block was placed and the text continued. On my final call the CRS told me that he had cancelled my card to stop the texting and then aked me if I was interested in Direct Deposit!? WTH.

My wife was grocery shopping at the local Walmart and when she went to check out and pay by check the machine refused to accept the check. The claim was it couldn't read the check. We waited until the next set of checks came in and the first one in that set was accepted, but then it refused the rest.. If we go anywhere else the checks will cash, no problem. We always have more than sufficient funds so can't figure out why. I sent a complaint to corporate, but now i know what everyone means about they don't care. They lost a ton of business, I was going to spend more on needed items but they screwed themselves. This is a heads up for all the consumers and a up yours to Walmart. Thanks for your time people

I'm looking to contact Internet On The Go MiFi users who have seen their usage on their 'account overview' dramatically increase when you are absolutely sure that you haven't dramatically increased your usage, but maybe only slightly or moderately increased it. I'm talking about a strange, unexpected doubling, near doubling or more of your usual usage amounts.

If you've had such experience, I urge you to begin keeping a detailed log of when you turn on/off your device and ip addresses and amounts of usage reported to you on the mifi.admin page.

I only use mine for sporadic surfing on a desktop machine, so it's easy for me to keep a detailed log, however, if you are using multiple devices, are carrying the device with you and using it for long periods, this log keeping may be really difficult. Of course, this is something that could work to their advantage.

At first, I had trouble keeping a log manually, so I created a program that I click on when I turn the box on or off, that records the date/time/ip/usage to a txt file. I've been logging for a month now (1 wk manually - 3wks with program) and compared it to the 'account overview' provided by them.

The first thing I discovered, is just how really difficult it is to read and comprehend their 'overview'. The first 2 mos of use on my recent overview shows many (0 MB) entries, one after another next to each other. I've deduced after looking at an old overview that I saved after just the first month's use that these are really usages of less than 1MB. My old overview I saved shows .3MB, .6MB, .7MB, etc. where now each entry of the same exact time shows 0MB. This is confusing and makes no sense.

Now, to add to this confusion, two months since joining them, since mid june, there are no more (0 MB) entries being logged. None. There are now multiple (1 MB) entries being logged. Some of them are just 3 minutes apart.

Sorry, but I just don't surf that fast ... not even close. MAYBE if I run across a couple of large photos on one webpage, it might happen, but that is rare ... SUPER rare. This is because I use a literally bare-bones, stripped-down browser that only downloads the html in compressed gzip file formats with no css, javascript, cookie files or anything else and I surf with all graphics off and then decide when I read the page, IF I want to download and look at any of the pictures on it. This takes my downloading down to an absolute minimum, and I love it that way and I've been doing it that way for many years before I even heard of Internet On The Go. I've been surfing sometimes five, six or seven hours and only download two, three or four MB's.

Now, enough of my babbling, here's the problem:

Since the changes on the overview from partial MB's to just (0 MB)'s and then from (0 MB)'s to (1 MB)'s, the (1 MB)'s have begun to sporadically multiply ... and they are appearing when they shouldn't be. Mainly when I'm not connected and surfing and my mifi box is off!

This was finally very easy to see when I created a text file with my usage log stats side-by-side with theirs. There are now many sessions where a pattern is visible. For less than an hour before I've turned my box on and connected to less than an hour after, mysterious (1 MB) entries can be found. Never a full 60 minutes before or after, but more randomly from between 10 to 50 minutes and most of them appear BEFORE I turn on my box and then connect.

Now, this is not supposed to be possible because, first of all, the box is off, and when it IS on, powerful encryption is used and I'm pretty certain that the 3g wireless system I'm connecting to knows exactly when the box is on and when it's off ... so ... there should be no possibility of a sneak-thief surfing on my box and the pattern of just before and just after and even during my surfing that the extra MBs show up, makes me think there was some rogue? software introduced on Truconnect's system. Intentional? Who knows.

What I do know is, I'm experiencing a deletion of service which could be construed as a THEFT OF SERVICE and it's a just little here and just a little there and just around the times that I COULD be connected - it could be argued by Truconnect - if I didn't myself keep an accurate log of my connection times and usage, without me being able to actually and confidently see and realize it with my own eyes.

I would call them and complain, but I twice called CS before I became a member with some simple questions about the service and literally waited on hold a half-hour before getting ... yep ... some foreign guy in some foreign land. I also have a feeling they would just say that I don't understand how their system works and blame it on me. A foreign CS guy is not someone to call with a problem this complex. I would just get the 'run around'.

Additionally, all those (0 MB) entries that are now logged as (1 MB) entries, give me the impression that ALL sessions that are less than 1 MB are being counted as a full megabyte now! I connected early one morning just to do a quick google search which ended up being two searches and the total download amount according to mifi.admin was 44 KB. BUT, when I later looked at my 'overview', the only entry for that time period said 1 MB ! A FULL megabyte was deducted from my account for just two google search pages and nothing more that totaled 44 KB ! AND NO EMAIL has been sent to me indicating that this type of calculation and deduction is now in effect on my account. WTF WTF WTF !

A problem I'm having now is, since discovering all this, I've shut the box off and no longer use it, so now I can't surf the net. How could I possibly turn it on and use it now, since I KNOW something is going on and I can't trust their system anymore? The first two months were OK. Both around 70 MBs used and many normal entries on the overview showing less than one megabyte deducted from my account. Third month hit 174 MB and the forth month 139 MB. I know I DID surf more in the third and forth month, but not THAT much more. The third month, starting in mid june was also when the mysterious extra off-session (1 MB) entries started appearing on my 'overview'.

I know something fishy is going on here and I'M BEING ROBBED !

Interesting how nowadays corporations seem to be taking a lot of liberty with their customers and how they treat them ... and when they get called out on it, it's 'We never had any intentions of taking advantage of anyone'. When the reality is 'We never had any intentions of ... getting caught'.

The funny thing is, on the back of the plastic box it comes in, it says (bracketed is in bold print):

We believe that you own what you pay for [so your megabytes never expire] (if used once a year). No monthly charges, no activation fees or any other hidden charges. It's simple: [pay only for what you actually use.]

That last sentence has been an utter joke since mid june.

Anyone else having this mysterious disappearing megabyte experience ?

I stopped at the Walmart Auto Service Center for an oil change. When I left my car, the car didn't have any sevice lights lit up on the dash. When I came out after the oil change, the brake light was lit up. The brake line was broken and fluid was all over the ground. Walmart said the line was rusted and it wasn't their fault. So not only did I have to pay for an oil change, I had to pay to have my car removed and the brake line repaired. That cost over $250.00 . I had to find someone to pick me up. Then I filed a complaint, but they said that nothing will come of it. Warning! Do Not Get Any Service Work For Your Vehiles at WalMart.

No Push Carts - No Big Bags - Much Disgruntlement
Phantom Mgr. Derrick Edwards has ruined a once proud New Orleans store. Refuses to return phone calls, store pages. Unreachable in store. .
Last 3 trips, customers had to go into parking lot to get carts during non-busy times from parking lot due to lazy and/or non-existant fetchers. Clerks do not pack bags as needed. Some nice personel, but more and more lack motivation.
Many another problems. Other managers would solve immediately. Problems are from Mr.Edward's ostrich head in the sand mentality.
As mgr.or owner of other businesses, I wanted feedback. Lazy-Mart doesn't.
Bob C.

I just sent an email complaint to LaChoy about their chow mein noodles purchased about 1 month ago from the LaPlace WalMart. The form required the sell by date, difficult to see on pkg but turned out to be Sept 28, 2012. Today is Aug 19, 2013. W H A T ? This is a common practice in this WalMart. I once removed many out of date pkg'd food from the shelf, pkgs of bird seed crawling inside with insects and spewing flying adult bugs all over the pet dept; had to swat them away from my face. Once I noted a freezer full of individually pkg'd fish fillets with exp date the month previous. I returned the following week to find the same freezer with the same fish (apparently) all of which had the sell by stickers REMOVED! Of the thousands of Americans who die annually of food poisoning, the CDC, FDA, Dept of Agriculture, Wildlife & Fisheries should check WalMarts as a potential source of food contamination. Perhaps some lives can be saved. I suggest that WalMart store managers be served such items, with the time elapsed until correction monitored. Possibly the managers could be Olympic contestants. This store is a filthy dump unfit as a food outlet or a subplot in a new murder mystery.

For the second time in as many visits I have been ripped off again! I filed a complaint the first time and nothing really happened, but past on to another manager or representative; I guess the amount was to small for any real concern to anyone but me. To you $20 or $5 is not much money, but to me it is when I have to live on $600 per month. I stayed away for 6 weeks, but couldn't do without certain items I find at a reasonable price compared to other stores. Then I get charged for items I do not get, which do not notice until I get home and unpack the groceries. Is this a standard, covert, practice? It seemed as if it were one particular cashier, but now a TRAINEE! I have a problem getting there, I use public transportation and that takes me 40 minutes one way, so this is really a hassle. Besides all that, IT IS the PRINCIPLE of the stealing, not the amount that concerns me most. How many times a day does this occur? How much money is stolen by this means of adding a charge for an item not acquired in the overall transaction? Even at $5 per transaction, guessing 1, 000 per day, that adds up to grand theft. When is this going to stop? I intend to post this every where I can, but am giving you first opportunity to correct this; it is the 3rd time this year, that I am aware of and am not in the habit of reviewing my receipt every time because I am generally in a rush to catch the bus home. Is this the REAL TRUTH about Walmart?

DO NOT DO IT! I have had soooo many problems with these people, it’s not even funny. Latest quagmire: One of their employees reported my card lost/stolen in error and they cancelled my card. I called to have the problem fixed and they tell me it’s nothing they can do, they ave already mailed a new card out, I have to wait 2 weeks in order to get it in the mail and access my funds. This happened one day after my paycheck was direct deposited on the card. I told them I need to buy groceries to feed my children, and I need to put gas in my car to get to work, so I cannot wait 2 weeks. They say they cannot tranfser the funds to a bank account, only anothe rwalmart card. They tell me the only thing they can do is if I buy andother card, and deposit more money onto it so it can be activated, then they can transfer the funds. I told them my money is on the care they cancelled, so I hace no cash to buy another card. All I get is attiude from thier employees. It has been over a week, and I haven’t received a new card. I have had to take my kids to a homeless shelter to eat dinner, and I have missed several days of work. I asked to speak to a supervisor, who said te same thing, so I asked to speak to another supervisor. The woman in th ecorporate office says “I’ve told you what to do, if you have nothing else to say, I’m going to disconnect this call.” I asked to speak to her supervisor and she refused to transfer me. Their customer service dept. is horrible! Save yourself... the headache! I should not have to suffer for a mistake their employee made, but I am. I trusted them with my money and this is how they repay me!

i made a purchase on ebay for $3.00 useing paypal and the buyer as not ecepting payment for some reason so i canceled wich was reposted to my walmart card apparently on 8/2/2013 wich left me the balance of $879.00 now im not sure how they got that amount cause i started paying bills at 4:30 am after derict doposit by the time i was able to place order on ebay my balance was $37.00 afert hitt commit to purchase that left me with $34.00 shipping was free and no taxes. so im wiating for the refund to post from 8/2/2013 to today 8/5/2013 and to my surprise its in the account under 8/2/2012 balance $876.00 -$3.00 reversed for balance of $879.00...well as with (CAPITAL ONE) lying. cheating. allways cost in the long run so walmart you can bet ur bnottum dollar i will get my $3.00 back and more (CRIME DOESNT PAY).

Optometrist was unprofessional by telling me that the symptom of headaches & blurry vision was in my head (with my new pair of glasses) & basically blew me off. Two years ago he diagnosed me as having astigmatism in one of my eyes and now I no longer have it because the glasses corrected the problem. I had to spend an additional $65.00 for another eye exam. A total of $130.00 within 1 week. The new optometrist told me 1) I now have astigmatism in both eyes; & 2) glasses will not correct or cure astigmatism. I trusted this optometrist to take care of my eyes, which apparently he did not do. I am hoping by submitting this complaint that other customers would not have to go through what I went through.