Walmart
reviews and complaints

I had my hair cut and it was ok. I've had better but ok. The sign clearly states the price for adult hair cut was $14.95 including shampoo. I was not asked if I wanted a shampoo or not. She just asked me to sit down and asked what I was needing. She cut my hair. That was all. And I was charged $14.95. If you advertise a price including something, a customer should not have to say anything about it. If a customer did not want then that is there choice to let the employee know that. We should not have to ask for something that is advertised. I will now go to someone else in the future.

I am the headmaster of a school which I shall not name for security reasons. I went to your store located in Scurry. I went to the sports department and asked the muggle working there for quaffles, a golden snitch bulgers and a firebolt. The muggle there had no idea what I was talking about. So I asked to speak to the manager and he had no clue. He said he never carried or even heard of those things. I know that they are all muggles, but come on even muggles must have heard of quidditch.

Albus Dumbledore Headmaster of Hogwarts.

P.S. also your stationary department does not carry anticheating quills.

Sincerely

Albus Brian Dumbledore.

My wife and I believe that our rights are being violated when after paying for your items at Walmart you are stopped at the door and asked to prove that you payed for them. I do believe that after the transaction of paying those items are yours and you should not have to prove anything. If they believe you stole something you need to call the cops. The burden of proof is on them. I am shopping with them in good faith and I do not like to be accused. My wife and I are middle aged and handicapped. If they falsely call the police do I have a reason to sue. I also would like to know our rights here as customers because this is indignifying to both of us.

Due to the recent tax increase on tobacco, loose tobacco (Top, Bugler, Drum, etc..) increased by just over $26 per pound. It doesn't take much math to calculate the increase for a 6 ounce can of tobacco. Yet when I went to the nearest WalMart to buy a can of Top tobacco, the price had gone from around $14 to over $36. That's at least a 22 dollar increase. The same is being done in the Brookshire Bros. chain of grocery stores in Texas. They have anticipated an increase in people who are willing to roll their own to save money, so they're raised the prices. I urge others to order from catalogs or order online. The businesses that I mentioned will not be getting my business any longer.

I have had an on going problem with Douglas tires I purchased at WalMart. I read another thread on Douglas tires. My concern is not the same. First, I have a 2001 Century Custom. I drive approximately 10, 000 miles a year--mostly in my neighborhood which is relatively new and the roads are well maintained. I take a few trips out of town each year which average 400 miles round trip on interstate highways. I am not an expert and do not claim to be one. I maintain my car as per manufacturer recommendations. I think I have addressed the major issues which arose in the other thread.

My problem is different. I admittedly purchased the tires because they were inexpensive. Since I do not drive as much as most people I know, I did not see the need for high performance tires. I went to WalMart because I am a single mom on a disability income. That was a mistake which has cost me.

I purchased two tires in 2005. The tread wear was acceptable. In 2006, the tire would not hold pressure and was replaced under the road hazard warranty I purchased for $10. Okay, I thought that I might have hit something and not noticed it. However, a few months later, I noticed a separation on the sidewall--a straight line across the sidewall which ballooned out on both sides of the line. I took the tire back. I was once again told that it was a case of road hazard and that the tires were horrible and caused problems--two different WalMart tire employees told me this. In May of this year, I noticed yet another identical line across the sidewall. I took the tire back and was once again told that I must have hit something and that with this particular Douglas tire, going over a speed bump at 5 mph could do the tire in--I was charged $20 for tread wear (which, mysteriously was not recorded) and $10 for yet another road warranty plus balancing and stem charge. It is now June and I have another line across the tread. I have had the tire for 1 month and 3 days. After inspecting all of my other tires and seeing that I do not have a pattern of uneven wear or abuse, the manager agreed to replace the tire free.

After some discussion, I was not charged for the balance, road hazard warranty and stem (another $18). The new tire was mounted. I drove home a total of 2 miles. You can run your hand around the tire and feel where the belt is joined. There is already a rough spot. I guarantee that within a very short time, there will be a line form across the sidewall and my problem will reappear.

I have driven 20, 000 miles since the first Douglas tires were installed. One tire made it the 20, 000 miles. That tire would not have made it close to the warranty. Since I feared that It would develop the problem and had it replaced with a better tire. Two different WalMart tire employees have told me that the problem is with the low end Douglas tires. I asked if they would apply the proration to a better tire. I was told no. I feel like I have been caught in a trap. Since I replaced the Douglas tire, I theoretically had several thousand miles of warranty Although WalMart employees changed their mind about the initial source of the problem and now say it is a manufacturer problem, I was still required to pay from $18 to $41 each time the sidewall separates. Why, if they believe it to be a defect in the tire, should I be out for a new road hazard warranty and the other charges? If, as my local WalMart employees have said, the tire is problematic, why are they still selling the tire? Between the road warranties, stems, balancing, etc, I have been out $100 over the cosst of the tire itself PLUS tread wear (fortunately, minor). I should have bought high performance tires. Even today, although I have only had the latest tire for 1 month, the tire tech said it was just the tires. I will not purchase more tires at WalMart. I am praying that the latest tire lasts until my income tax return in Jan. so that I can replace it with a much better tire.

This is a problem with how the tires are manufactured--the fact that the tire put on today is already suspect should be proof enough that it is not my vehicle or my driving. I will never purchase Douglas tires. WalMart has pocketed $40 for road hazard warranties when no road hazard was involved. They should not sell tires their employees say are defective.

My daughter received a money card from my father for her birthday. When he purchased it, the clerks neglected to tell him that it had to be activated with a special code on the bottom of the receipt. (It does state this information on the back of the envelope that the card comes in, in small print, however.) Never-the-less, my father didn't read it, and wasn't informed of it. I have now spent the last 2 months attempting to convince someone, anyone at Walmart, to help me locate the SPECIAL code! To no avail, I still have no answers! There is apparently no identifying numbers, codes, bar codes, etc. to isolate this purchase. As sophisticated as computers are today, tracking inventory and whatever else needs to be done, they cannot locate a purchase made at a particular store, on a given date, with barcodes and amounts loaded onto the card. How convenient that is for them! I have called the numbers listed on the card, but if you haven't activated it, then the automated system disconnects(it doesn't allow you to speak with a real live person). I have contacted the managers of the stores in my location, who have contacted managers at the purchase location, still no information, except "sorry, it says you have to have the receipt to activate". I have even contacted GE Money, the issuing company, they also refuse to help. Where do I go now? This cannot be this hard! There has to be a way to track and identify these cards.
anyone with any insight, please advise!
email: [protected]@gmail.com

This is the second time I bought a Walmart money card and when I put 250.00 on it and tried to pay my light bill it would not process. So I wondered what was going on because the bill was only 220.00. Then I called them and the man told me that because my first card had my middle and last name and my current card had my first and last name they had to close my account even though I explained everything to him, gave my social and DOB he said because of security reasons.Now I have a return fee of 25.00 added to my light bill because it didn't process even though when I did it online it showed as paid. Anyone with insight on this please respond. This is bulls$#@.

OMG! Where do I begin?! First off, I went into the studio on 04/09/2008 to schedule an appointment for my 6month old son to take pictures. I wanted him to have some Easter pictures taken along with just regular pictures. From the jump, the associate appeared a little 'disoriented.' I came into the studio while she was shooting a photo of a girl with her baby. I politely and patiently sat down and waited for her. I quietly sat as she went through the pictures with the customer and helped her decide on the package that she would get. Just as she appeared to be finishing up, I noticed that a woman and a man came into the store along with their daughter. Immediately after she was through with the girl and her baby, she turned her attention to the people that had just came in. Now, mind you.. I had been waiting now for about 25 mins... just to schedule an appointment. So, she took her time with the 'new customers' and got their pictures. The woman decided that she didn't want some of the pictures and they got into a whole discussion about that. So, I'm looking at the time and about now, I'm getting a little restless. So, since she couldn't convince the woman to take the rest of the pictures then, she put them away and the woman paid for what she wanted and then left. I simply stared at her (the associate). After about another five minutes, she goes and turns her attention to me now. She asked if she could help me and I told her YES! I would like to schedule an appointment for my son to take EASTER pictures. She asked me when I would like the appointment and I told her tomorrow if possible. She asked how old was my son and I told her 6 months. She then went on to say that she can do it early in the morning because she will be there and basically, she takes better pictures than the other photographers.. I kinda gave her a look and she said, I'm sorry, I guess I shouldn't say that.. So, she 'made' my appointment for 10am on 4/10/2008.. or so I thought. The following morning, I went down to the studio a little earlier than I was supposed to show up.. probably 10 minutes earlier. So, I went into walmart and did a little shopping. I came back and she was in there with the register drawer out. I knocked on the glass and asked if she was open and boy did she have an attitude! I decided to endure it for a moment, I want my son to have pictures and these were his 1st. So, me and my mother went into the studio and she took her sweet loving time about everything! She even left us in the store with her register out because someone called her on her telephone and told her that they were outside and that they went to hardees. So me and my mother are sitting there, just baffled.. and finally she comes back in. She then goes on about how she just left her register out as if WE took anything! I told her flatly, we didn't take anything! So, she asks me to fill out a form and I did. She looks into the computer and says that she doesn't have me scheduled for today. At this time, another woman walks in with a group of kids. Come to find out, she had booked my appointment for Saturday instead of the Friday like I requested. So, I told her that if it would be a problem, then I would just leave. She assured me that everything would be okay and we got started with the pictures. Now, mind you.. I wanted him to take Easter pics.. and I repeated it over and over again... NOT ONE of his photos pertained to EASTER! She threw his background together.. the props were DIRTY, it was just a horrible session! I was getting agitated, my mother was getting VERY angry and to top it off, she got on the telephone in the middle of shooting my son's pictures and started talking.. so when he did smile and look at the camera she didn't even get those shots! He started to get fussy and I told her that I didn't want to take anymore pictures that I wanted to end the shoot. She told me that she HAD to take more pictures and all this whoo haa! So, I continued to wait around and I allowed her to take more pictures.. My son is becoming restless and tired and I am ready to go. So, she is huffing and puffing and I said, enough! So, after she finished shooting his pictures, she takes me over to the counter and allows me to view his photos.. now even though I was already upset with the fact that she WOULD not take EASTER pictures of him, I decided that I would at least order a few photos that I liked. So, she is going through them, basically, decorating them the way she wants to and if I didn't like what she did, she would get upset about it. She even said in a snappy tone, YOU CAN GET YOUR PICTURES ANY WAY YOU WANT THEM..! So, at this point, my mother who is about ready to CURSE the woman, left out of the store with my son. So, I stayed there until she got finished doing everything on the computer. When we got to talking about the packages, she goes on to say that the best package for me would be $399.99. I was like whooooa.. wait a minute.. you don't have any cheaper packages than that. She flat out told me NO! She told me that I could go with the $7.99 package but I HAD to use his 1st picture that was taken and I couldn't change it out. His 1st picture was horrible.. he was crying in it! I was like well.. I don't want that package.. could you find me another package. She then went on to tell me.. as she is pointing out his different pictures that if I got this certain picture it would be $60.00 alone. If I got this picture it would be $30.00 for just ONE picture! So, she led me to believe that the package she spoke of at first was basically all I could get. I told her that was too expense and I didn't want to spend that much money on those pictures.. when in fact they didn't even have EASTER photos in them.. She had the NERVE to ask me if my mother would help me pay for these photos and I told her NO! She then went as far as to ask if my BABY'S FATHER would pay for my pictures.. now I'm pissed off. I didn't want to cause a scene because there were other customers in the store with their children.. but at this point, I was about to tell her to shove those pictures up her flabby ###! So then we go over to the counter and she gets to messing around... and asked me what I wanted to do. I asked if I had to pay all of the money up front and she said I had to pay at least $60.00. So, I ripped out a check and she told me not to fill it out because she was just going to run it through.. you know the E-check thing. So, we agreed that I would pay $60.00 as a down payment for the pictures. Well, guess what she did.. without me even knowing it.. she ran my check twice.. and I ended up paying a $120.00 deposit. I didn't notice it until after I got home. On the first receipt it has $60.00. But on the second receipt with a summary of my order and copies of the pics I order it read: down payment.. $120.00. I was furious! So, I called customer service and talked with some guy. I told him everything that happened and he did tell me that the store offered a variety of packages. I am so upset by now that I could turn RED if I was a few shades lighter! I told him about her running my check twice and he tells me she didn't. So, I'm looking over the receipts and I'm telling him that SHE DID charge me twice. I looked on the back of the check and you can see where it was ran twice! So, he tells me that he would call the store and give me a call back.. guess what.. he couldn't reach anyone at the store.. and so he wanted me to call them back on Saturday 04/11/2008 and they would cancel my order. I called the customer service number again to get the name and number of the district manager of that particular studio and THIS representative only gave me her name and told me that I had to talk to them. I am very unsatisfied with the service I received there and I want to talk to the district manager.. because I believe that she should know what type of person she has working in her store!

Wal-Mart charged me over $7.00 for one box of Bryers Ice Cream! I thought my total was rather high but I did not scrutinize my receipt until I got home. This is when I realized that I was overcharged considerably for my Ice Cream. I normally pay between $2.75 - $4.99 for Bryers Ice Cream but at the time of this particular purchase my Ice Cream cost over $7.00.

Upon checking my receipt I learned that my ice cream was listed as IMPULSE IC. The UPC number next to the item marked as IMPULSE IC was the same as the UPC number on my box of Bryers Ice Cream. Someone at Walmart imputted the item name IMPULSE, with the letters IC, along with the UPC code for Bryers with great care.

The term used to identify this overpriced item 'IMPULSE IC' is of interest as well. Some may consider Ice Cream an impulse buy, a common term used in the world of retail marketing and sales.

I feel that this was done purposely by Wal-mart. I believe that they have considered the chances they would be taking If they ripped off consumers in this mannor.

A customer might be upset but would hardly leave the comfort of their home for two extra bucks or to return melted ice-cream.

I might never have noticed the high price of my ice-cream purchase that day, and with that said, I did in deed notice. I acknowledged that Wal-Mart has effectively ripped me off for an extra $2.00 or more that day.

And that day, I choose to enjoy my overpriced Bryers ice cream, I did not return it to the store, and I vowel never return to Wal-Mart or any of its Subsidiaries again.

Wal-Mart is what's wrong with America! We should have listened!

I went to wall becuss of their cosntant ads on tv, and in the paper and at the store, that they have the lowest price's!
I went to buy a carton of Kool SuperLong's becuse of their add, at Tates Creek sout, I bought the carton for$48.25, I went to four other place's within walking distane, all were $10.00's to $7.00's lower than Wallmart!
Like at Kroger's, Tates Creek Centre, who were $10.00's cheaper, 4101 Tates creek Road, 2721100, and Rite aid, Tates creek centre.
I tried contacting 1-800-wallmart, where there Wallmat stor manager evening shift said to call and con
mplain, but when I called there was nowhere, to complain to!
It said go there site www.WallMat.co.com, and there wasn't any place to complain!
I will not shoppe at Wallmart anymore!
Peter J Brown, 3395 Spangler Drive. 67, Lexington Ky, [protected]

I like the fact that this store has the merchandise I want. But everytime I patronize this store, they charge me more money than the posted prices, or they have no price on the item I wish to purchase. It's as if they don't even sell the item. Many items are marked one price in one location and a totally different price in another location within the same store. Or items are marked on the shelf for $.98 and the cashier charges $8 at checkout. Everytime I visit this store there are (At least one) items not priced correctly or not priced at all.

I took in a memory card (Ditital camera) to have pictures made and the receipt said to pick up on mar.31...,,, no pictures! Icalled them tonight and no pictures... That made me mad! If the pictures weren't going to be ready then they should of not told me the 31. March. That is not good for business and talk spreads fast.. Thank-you [protected]@yahoo.com

My brother and I were at the local Wal-Mart store in Conover, NC attempting to cash a loan check. The check was from the Apollo Group, written on the Wells Fargo bank. My bank, located inside this store, was closed. At the customer service area there were signs, three of them, documented on my cell, stated we will cash your Tax Check and more! Below this message states "We can cash them all!" I had successfully cashed the last check 3 months before at the same location. They refused to cash my check this time. I went back outside and called the 1-800-wal-mart customer service hotline. I told my situation to two persons on the hotline, and they instructed me to go back in the store and wait for the highest management. The manager came out many minutes later. I repeated the conversation I had with the first cashier, and asked why the check was not cashed. He left to "check on some things" to a door near the customer service area. After a bit of a wait, the cashier was given instructions to cash the check. She asked me to endorse the instrument, and she wrote my ID number down, complained about my signature, asked me for my phone number, and social security number. After writing on my check, which means she took ownership of the instrument, the point of sale machine would not read the MICR numbers. They claimed there was a problem with my check. I asked her to enter it in manually, she claimed she could not. My brother and I then returned to the payphone to again call the customer service number. As we were waiting on hold, two police officers approached us. They stated that “Wal-Mart has asked you to leave” I responded “Can they do that? Police said “Yes, this is private property”. We left at that juncture. Wal-Mart rents spaces in its store to other businesses, and did not have authority to force us to leave. We do not steal; we were not loud, mean, or disrespectful. Our lives were endangered by Wal-Mart forcing us to leave. This needs to be addressed. These people made me feel like a criminal, just because they did not want to cash my check.

I just don't understand why a retail company would advertise on the receipts that you could enter to win a couple thousand dollars on a gift card through them or cash if all it is is to get you to "pay" for another sweepstakes with something that has nothing to do with the retail companies sweepstakes contest.
I think it's a way for them to "get" the money from "other" offers so that they can say "you could win $1, 000.00 gift card."
At least the walgreens sweepstakes surveys are honest and only want your opinion on the customer service at their store in order to have a chance to win.

I recently made a purchase with my money card, then had to cancel the order, QVC put the request back the day after I canceled my order (3-9-09), but when I called your costomer service center and I use that term loosely, I was told the funds would not be back on the card until (3-19-09), I asked to speak to a supervisor and was told no supervisor was available and was put on hold for 20 minutes then HUNG-UP ON, I was on my cell phone and burned the minutes, just to be
hung-up on, so I called back and again was told no supervisor was avaiable, at this point I became out-raged, so the rep. hung-up on me again. I am going to use the remaining funds on my card then CUT IT IN HALF AND NEVER DO BUSINESS WITH YOUR COMPANY AGAIN!

Where to start with this wonderful company...Lets go with the East Town one first...On Oct 24 2008 I recieved letters home frommy kids teachers they were having Halloween Parties so I figured I would go to Wal mart and get chips( had to get other items as well) Well they had they 22 bags of varity of potato chips on sale like 3.50 instead of the 5.98 so I grabbed 2 enough for both kids classes I get to check out and they are ringing up higher I point it to the cashier...She calls managment this lady in her mid 50's came over I explained to her the price... She told that she would give me 1 at the 3.50 but the other for 5.98...I said Iwill show you where it says 3.50 ...She told me that it was not in her job discribtion to go look I could take it or leave it...She was being so rude mademy kids cry...I told her I wasent buying nothing from there and my total was already 256.00 and still everything hadent been rung up... Here are my 2 kids crying cause of her tone and to top it off she called security on us! We hadent done anything at all how embarrisin so I called the next day to speak to someone over her they assured me she would be talked to!grrrrrr...I never went back to that walmart agian...

Ok on with the next...Clinton HWY... I ordered my sons b day cake 3 weeks in advanced...A hot wheels birthday cake...Itold them I would be there to pickit up May 30 at 12pm...well I go at 12:15 pm topick it up the old lady in the bakerytoldme it wasent done and his party was starting at 1:30...So I went back at 1 pm and tried to pick it up well she toldme I was blowing hermind and when she got the oppertunitiy she would make it... Itold her how long in advanced I ordered it and his party was in 30 mins told me wasent her problem...ok had to call everyone and tell them it would be later another hour passes shes finished! Its hot pink =[ and doesnt look like what I ordered I asked the lady what was this she said I made a mistake and grinned ugh I asked to speak to the store Manager and got another run around and was pretty much told they couldnt do nething about it and I was talking about that lady's attitude and he said there busy u must understand...so I love Target forget walmart Ihope they go bankrupt

I was in the Smart Styles in Southaven, MS at 6811 Southcrest. I started having a Lupus attack while the stylist was doing my hair and she thought that I was trying to get in front of the other patrons in the shop. The next day after the attack had subsided I realized that my hair was over processed and that she had cut almost 3 inches of my hair, mind you I was charged 54.95, which included 44.95 for the retouch and 10.00 for my hair being long. Perm was also left in my head and I had to re-wash my own hair to get the residue out before it took what was left of my hair. The sytlist was the manager of the shop and she had a very bad attitude the whole time she was doing my hair and this was before the attack. I think they should have a simple questionaire that should be completed to find out about the patron before doing their hair. So if a situation arises they will be more able to handle it and not get a worser attitude. They stylist name was Camilla.

I worked for walmart for nearly one year, and in that time I witnessed a violation of EPA regulations in relation to the amount of silver waste (which is highly toxic) allowed on site(25 gallons). when I reported it to my manager he told me to hide it, in front of other associates, I talked to my assistant manager who told me to just do as I was told, I called out MEM and out general Market Manager. the issue was resolved, but I was yelled at for not telling my manager that it was a violation of our EPA mandates(which as the manager over the photo lab he is REQUIRED to learn through walmarts computer based learning) and was then written up and summarily fired within 60 through no fault of my own. I firmly believe that walmart does NOT actually inspect its stores, and fails to ensure that its management follow the laws that govern them.

I have, of course, been granted unemployment.