Walmart
reviews and complaints

Hi I purchased e mail card Walmart.com for my new Samsung phone and it is not compatible and no use for what I payed and Walmart is not giving refund and said to contact bank the card is not used and I need $35 card to be compatible for this phone can you please reverse the charge immediately visa ending in 7216 TRISH Hollingsworth credit one platinum card thanks sincerely t Holly [protected]@yahoo.com

Brought tires on the 06/04/2018 and had a blow out on my way back from Memphis I had to call someone to come bring me a spare took the tire back to the store where I got them to show them there was a defect in the tire but the manager and assistant manager asked like it was my fault said it looked like a cut. Now who is going to be driving a long and crawl under the car and cut the tire. And you can see the tire had blown out it would not cost them anything to replace a defective tire because I know they will send it back to the manufacturer
And this is calling more problems not I have to go somewhere else and buy me a spare tire because the store 00391 didn't try to help me at all if I had ran over something are hit something then there is no problem this not where the rubber hit the road it on the inside of the tire or the back of the tire I been in retail for 20 years never before had I seen people treated like this. When the tire is only 33 days old. So bought a defective item
What happen to good customer service
Every customer should be important

We came in with our baby at 3 Months, to pierce her ears, and they told us her earlobes were too small. We came back at five months and now their complaint is that they don't have two people to do it, yet the worker didn't mention it the first time that she needed two people . An about 7 month old was in line after us and she was able to pierce her ears. But not my daughters. We waited 15 minutes before hand for the worker to get off break just for her to tell us that she couldn't do it .

bought a tire, and installed it on the front. the car veered to that side. I had to hold it straight. went back they balanced it and it still veered. went and had a front end alignment done on my car and car still veered off. walmart checked it once again and said it was fine. I put it on the back and decided to let it go. I have a defective tire and Walmart didn't want to let me trade it for another one. after I put it on the back and a different tire on the front, my car drives fine.

I went to pick up my photos at Flower Mound, TX, Wal-Mart. There was a sign that said Lane Closed at the desk, but a young man was obviously in the photo processing room. (lights were on and the door was open).
A young cashier in the returns department said, called out to me and said she'd get me some help. Then the boy came out, took my tickets, and brought me my photos. He told me, I didn't pay him, but needed to check out through the 'return' line. That line extended past their ropes and into the store. I asked if I could self check myself out? Nope, those registers aren't equipped to do that.
So, I waited a long time to retrieve and then pay for my pictures.
I will not return to WalMart to develop photos.
Note: Cashiers were both very cordial. The company's service to their customer stinks.

I went to the walmart riverstone pwy, in canton ga. It took 3hrs to get a set of ties installed on my car. Got down the street, car was shaking so bad, that I knew I was going to have to bring it back. Come in the next day and this guy nathan didn't say hi or good morning. He goes what do you want? Seriously now i'm told this is going to take an hour. I'm pissed. It's bad enough just be racially profiled when coming in these stores because walmart has gotten real bad. Looks like i'm going to have to cut them off

Me and my son went to the Walmart at 134th and bangater at the south Jordan gateway super center and thier was a girl with the name of Amy on her badge and she was very rude to me and grabbed my son on the [censored] and called me a [censored] and was not very helpful and I want something done about it i want her fired gone that is not how you treat your costumers

Never buy from wal-mart online. I purchased 2 recliner covers, cute little fox dishes and vanilla scented lotions for gifts. The fox dishes came and every single one was damaged. The lotions were wrapped in this ridiculously sticky tape that left sticky adhesive on the bottles which wouldn't come off and the chair covers never came. I looked at my account and it showed that the chair covers were shipped and had already been delivered. Lies. So I called their "customer service" in india of course, and asked where my chair covers were. She put me on hold forever and came back and said that they were never shipped because there was a problem with them at the warehouse. So I said, how much longer would they be because I had to have them within a week or I can't use them. She said they would not be able to get them to me until 3 weeks. So I said, forget it then, just cancel the order and i'll get them elsewhere. She put me on hold again for another 30 minutes and then came back and said ok, I cancelled your order. I then said that I also can't use the lotions as a gift because they are covered in sticky tape. So she said she would resend them, this time without any tape on them. So, first, I got the chair covers from another company. Then 2 weeks later, I get the same stupid chair covers in the mail from wal-mart that I had cancelled and they charged my bank account for them. It would be way too much to type with the hassle that I had to go through to get refunded but, let's just say that it took several calls, each lasting a ridiculous amount of time and several weeks. Next, I get the box with the replacement lotions that were supposed to have no tape on them. However, instead, they someone had purposely wrapped that same sticky tape around every single inch of each of the bottles, just to be jerks. So I had to call them back again and tell them to cancel the order because I had enough of their nonsense. Oh, and they had told me to take the dishes that were broken into a local store to return it and the local store would not return them because they said they couldn't accept returns from online purchases. Never again wal-mart. I should have known better than to shop at a fema camp anyways!

I received an email from Walmart Canada telling me that I was a valued customer and I qualified for $500 gift card from Walmart Canada. I want my card or I'm posting everything to facebook. Walmart told me via email that I would receive $500 card. Asked me to verify email and take a short survey asking about customer service experiences line up wait times how often I shopped online at walmart

My son bought this for his dad for Fathers Day at Walmart. On the FIRST use, the zipper that closes the top cane out of the track. We worked for an hour trying to fix it! Walmart probably won't take it back- we don't have receipt anymore! I can include pics. We do have the tag and upc barcode that was attached to it w the zipper lube. So.. did my son just waste $50?

A couple of weeks ago I purchased six (6) 8 oz. packages of Great Value brand cheddar cheeses. Three (3) were orange cheddar and three (3) were white. All of the white were great and we started on the orange a few nights ago and both my husband and I noticed they tasted grossly disgusting. I checked the date on all the remaining ones and they were the same as the one we opened, October 2018. We have been purchasing this brand from Walmart since they started carrying it, never had this problem before.

Yesterday, I went to return them and the girl in customer service informed me that without a receipt, it was policy that they could not return food. Who saves food receipts until you eat all the food you bought? I also spoke with the customer service manager and she also stated policy. Neither customer service representatives even wanted to hear about the complaint.

I think my money will be spent elsewhere from now on. The little stores at least care about the products they are selling to the consumers!

Called Wal-Mart (Crawfordville, FL) to ask where my table was, I had received the chairs. I was told by the person I spoke with there was nothing they could do. I reached out the the company that makes the furniture (courtyard creations). They were much nicer & apologized for any inconvenience but said it seemed to be false advertising on Walmart's part.

I'm disabled & do most of my shopping on-line. I literally spend thousands of dollars at Walmart. But this has had me so upset I'm thinking that's gonna stop.

I do thank you for your time.

Quite a while back I purchased Maple nut goodies from what I believe was the same store I purchased them from this time only to find that they were stale and hard. Though the expiration date had not yet come, they were not good. I wrote a complaint on your site and was sent a coupon for another free product and a nice letter of apology. It has been several months and I finally used the coupon today. I used it at a Walmart store in Roanoke Virginia and purchased the same candies. To my shock and disappointment I experienced the same thing. The candy is stale and hard. I'm not sure what has happened or if the product is being changed but I'm very disappointed as this is a candy I've eaten since I was a child and my grandmother first introduced it to me. I am now going to have to throw this bag away as I did the first one since it is just not edible. I just thought I would let your company know of the lack of freshness of this product.
Thanks for your attention.

Lisa sumpter
Roanoke, VA

My mother purchased a better homes & gardens solar bird bath from walmart here in town.
I was extremely disappointed in the fact the top only "sat" on the stand. It was not attached or
Supported well in anyway.
Following is the email I sent walmart:

June 11, 2018

I have no idea if i'm in the right spot or not - but here it goes! My mother purchased a better homes & garden solar bird bath with stand for me and my sisters as a special mother's day present. (bh18-[protected] hummingbird floral)
This was beautiful and a special gift. My husband dug it in the ground so it was level and the stand solid in the ground. After the first rain, it fell over - and the glass birdbath broke.
The birdbath was not attached to the stand or anything. It was a very poor design - it just sat on some plastic pads. It was beautiful, but totally impractical!
It was purchased at the walmart store here in carroll, ia. I have checked, and they no longer carry this item.
Is there anyway of obtaining a "replacement top"? What would it cost?
I'm not even sure I "want one" due to the poor design, and fear it will only happen again - but it meant so much to me coming from my 96 year old mom - she was pretty excited over her purchase, and thought it would be special if she and my two sisters all had one. Maybe we can figure out some way to attach it better, or rig up a better stand.
Can you please help me with this item, or let me know who to contact? I would really appreciate any help you can provide for me.
Thank you.

Walmart emailed me back, and said I would have to contact you... Therefore... This email

Please advise!

Katie lawler
115 kevin ave
Carroll, ia 51401

ordered a case of Crave canned beef pate dog food... picked up order in Osage Beach with one can in box...order sent back and replacement order was made at "in store pick up" ... received another notice to pick up my order that i had already paid $22.68 the first time ...picked up order and again...only one can in the box ...store personnel was extremely helpful and nice...when i contacted customer service, , i was informed the only thing Walmart could do was refund my money ... pardon me for not thanking you for doing the very least and what is legally required of Walmart ...two trips to Walmart and 15 days of Walmart holding my money ... and i do not get as much as an apology for my time and effort ... a failure of Walmart to live up to the name they wish to portray ...

I bought a drill driver in july/2017 at east syracuse (ny), and it no longer works. Went to the store's customer service, but they didn't exchange it, due to a 90-day policy. Instead, they referred me to the black and decker costumer service, who, after I called, said the product was out of warranty, because it was too old. I went back top walmart's costumer service to ask for a copy of the receipt, since I purchased the merchandise less than a year ago. They did not give me a copy of my receipt, and said that the problem was all mine and they couldn't do anything about it. Both managers and employees at the costumer services at the store were less than helpful and show no interest in helping me at all. It turns out I bought an equipment that was already out of warranty./ walmart doesn't exchange it, doesn't return my money and neither does black and decker. I really want that situation to be solved.

I just want you to know we spend $250 a week at Walmart. Every time we shop the greeter/shop lift accuser stops us even though he/she watches us check out and asks to see our receipt. Five other people walk by and they stop us EVERY time we go. I retired after 30 years in a law enforcement career and it's very degrading to be made to feel like you're a thief when you spend this much money and NEVER think about stealing anything. We shop at other places and are never questioned so I think it's time we stop being customers of Walmart unless this ridiculous situation changes. This happens at the Marion, NC Walmart and the associates are very demeaning. If you're this worried about loss prevention maybe it's time to reevaluate your protocols. If this continues I WILL take my business elsewhere.

WalMart.com 9193- Greenfield 6719 W. 350 N. Greenfield, Indiana 46140. This is where the package came from. On the delivery label they had my address listed as 4171 W, Sierra Dr. Trlr 6 Bloomington, Indiana . My address is same, except it is Trlr 60. The fedex took the package to Trlr 6, which is a vacant lot. So the delivery guy puts the package to Trlr 5 in which I found out that no one was home, so he just left it at that home. The package was given back to FedEx and FedEx after looking for it, called my Wife and told her that they had the package and wanted to know if she wanted the package or if she wanted it shipped back. What ! So, we went and got it. We are happy with the product, just not the way Walmart handled the Labeling on the package. We are also unhappy with FedEx for the way they handed my order to someone else and thinking that was ok to do. To some people 53.00 may not seem like a lot of money, but when you are on a fixed income, IT'S ALOT ! Makes me not wanting to order anything online again. Very Disappointed !
The reason ( category ) I put Bad Business Partners is because that exactly what it is. Someone screwed up and needs to be taken care of, so it wont happen again. Yeah Right !

I cannot give a date nor do I have a receipt because I did not find the bad product until it was almost gone. I bought a 10 pound tube of 73% burger at the Clinton Iowa store on or about May 27, 2018, and in the bottom end of the tube was about a half pound or more of unground fat. Totally inedible. I contacted the store via messenger and then was given an email address of the complaint department. I have not received any response from any WalMart employee since.