SUBMIT A COMPLAINT

Walmart Stores / google chromecast

I have ordered 2 quantity of Google Chromecast online on November 23, 2017, to GIFT someone. Yesterday I received my delivery, but when I opened it the box contains only ONE pack of Google Chromecast. I was very disappointed because it is a gift for someone.

When I called customer care, I explained him all scenario and requested to deliver it. He said he can only do a refund. I even told him that if he can make it available to the nearest store I can pick it up, but he said he will refund the amount and I need to order it again. In addition, I have to go to Newburgh Walmart Store to pick it up which is 22 miles away from my house.

I am VERY VERY DISAPPOINTED with WALMART's service. Now I have ordered it to Newburgh store to pick it up.

Order ID which has a problem is #[protected].

Su
Nov 28, 2017

Post your comment